proctoru security breach

Per the lawsuit, ProctorU was subject to a data breach in July 2020 that exposed the records of nearly 500,000 students. Open the email and click the View Incident Report button. IMS member suppliers are the market leaders in innovation. You must schedule your online exam at least 72 hours in advance of your desired testing time frame. Unfortunately, peoples' private data is now compromised, and ProctorU must exert time, effort, and expenses in an attempt to mitigate the situation. If you would like more information, you can send any questions directly to [email protected] The company also said it instituted heightened security . At least six of the colleges no longer use the tool, though it wasnt clear whether that decision stemmed from cybersecurity concerns. Figure 2 shows the range of security checks adopted throughout the whole should follow up on the claims these companies made in their responses to the senators inquiry, which are full of weasel words, misleading descriptions, and other inconsistencies. Five Nights at Freddy's: Security Breach - Official Nintendo Switch Demo Version 30 Minutes Gameplay (Early Access)Five Nights at Freddy's: Security Breach P. In particular, the plaintiffs alleged that ProctorU failed to provide the requisite data retention and destruction policies, and failed to properly store, transmit, and protect from disclosure these biometrics in direct violation of BIPA., The plaintiffs, who used ProctorU, asserted that while they were using the defendants software, ProctorU collected their biometrics, including eye movements and facial expressions (i.e., face geometry) and keystroke biometrics. According to the complaint, (o)ne of the ways in which ProctorU monitors students is by collecting and monitoring their facial geometry. The plaintiffs noted that ProctorUs privacy policy states, [w]e require you to share your photo ID on camera and we use that ID in conjunction with biometric facial recognition software to authenticate your identity. The game took place after the events of Five Nights at Freddy's: Help Wanted.. Gameplaywise, Security Breach is the most unique game in the action game series. Security Controls. ProctorU is a proctoring . Proctorios most popular product offering, Automated Proctoringrecords raw evidence of potentially-suspicious activity that may indicate breaches in exam integrity. But dont worry: exam administrators have the ability and obligation to independently analyze the data and determine whether an exam integrity violation has occurred and whether or how to respond to it. Presumably, the majority of records pertained to current or recent college students. It has been criticized for its invasiveness, and for creating an uncomfortable power dynamic where students are surveilled by a stranger in their own homes. Computest, a Dutch cybersecurity-consulting company, ran tests on one such provider, Proctorio, last June, and found a vulnerability now fixed within the softwares browser extension. The intrusion was only detected in September 2021 and included the exposure and potential theft of . This . Typeform is a Barcelona-based online software as a service company that specializes in online form building and online surveys. Please download the PDF to view it: Download PDF. BleepingComputer has reached out once again to ProctorU for more information but has not heard back. By uniting ProctorU's and Yardstick's unique offerings, our mission is stronger than ever: to move people forward in their . Also, I was literally looking for ideas to write about for cyber security course so this helps! The 25-page case claims ProctorU has violated the Illinois Biometric Information Privacy Act by collecting students eye movements, facial expressions and keystroke biometrics without first providing the individuals with sufficiently specific data retention and destruction policies. Amazon.com, Inc. is an American electronic commerce and cloud computing company founded by Jeff Bezos in 1994. that it prioritizes providing unbiased services, and its experienced and trained proctors can distinguish between behavior related to disabilities, muscle conditions, or other traits compared with unusual behavior that may be an attempt to circumvent test rules. The company does not explain the training proctors receive to make these determinations, or how users can ensure that they are treated fairly when they have concerns about accommodations. The problem was in the software itself, so everyone who had this software installed was at risk, Keuper confirmed in an email. 13 comments. One of the leaked databases was for Proctoru.com and contains user records for 444,000 people allegedly registered at the online proctoring service. Update: An earlier version of this post said that ExamSoft, had a security breach. The statement said that on July 27, a file containing around 444 thousand records stolen from ProctorU appeared on a hacking forum. schools outsource academic responsibilities to third-party tools, algorithmic or otherwise. . However, use of ProctorU in Australia also saw privacy breaches in 2020. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. But while companies have seen upwards of a, increase in their usage, legitimate concerns about their, are also on the rise. This has never been more troubling than during the pandemic, with schools adopting remote proctoring and surveillance tools at alarming rates and entering students homes via school-issued and personal devices. Play as Gregory, a young boy trapped overnight in Freddy Fazbear's Mega Pizzaplex. This recording, with integrated artificial intelligence software, detects, among other things, student activity and background noise. That sure sounds like environmental monitoring to us. If you are studying remotely, your exam will be conducted online through the ProctorU system with a live proctor. But this is a goodand importantway for ProctorU to walk the talk after it, to the Senate that humans are simply better than machines alone at identifying intentional misconduct., Human proctoring isnt perfect either. Per the case, the Illinois legislature enacted the BIPA in 2008 in recognition of the fact that the use of biometric identifiers, such as face geometry and fingerprints, exposes consumers to serious and irreversible privacy risks given the information cannot be changed or replaced if compromised. share. New York, Because no retention policy has been provided, the only reasonable conclusion, the case says, is that the defendant will retain students biometrics beyond the time limit established by law. The spokesman also referred The Chronicle to the companys blog post, published on Wednesday, that discusses the matter and highlights Proctorios partnership with HackerOne, an independent ethical-hacker community that finds and reports security weaknesses. Your proctor would have filed a report regarding this and your score would have been cancelled. The . Final Thoughts on Ubiquiti. The Chronicle researched about two dozen colleges that according to Google-search data of .edu sites compiled by Royce Kimmons and George Veletsianos, faculty members at Brigham Young University and Royal Roads University, respectively produced the most web-page results mentioning Proctorio. Its well past time for online proctoring companies to be honest with their users. The artificial intelligence used by these tools to detect academic dishonesty has been roundly attacked for its. UpGuard is a leading vendor in the Gartner 2022 Market Guide for IT VRM Solutions. ProctorU primarily uses human proctoring live, trained proctors to assist test-takers throughout a test and monitor the test environment,, . Online-proctoring software itself, he believes, is essentially malware to begin with. This is a good step toward eliminating some of the issues that, and other proctoring apps. javascript and allows content to be delivered from c950.chronicle.com and chronicle.blueconic.net. Some of the university and college email addresses containedin this database includeNorth Virginia Community College, UCLA, Princeton, University of Texas, Harvard, Yale, Syracuse University, Columbia, UC Davis, and many more. If an Incident Report is created, you will be sent an email notification. For clarity: security breaches have only been alleged by users, and ProctorU, a partner of ExamSoft, has had a breach. NY 10036. All ProctorU employees undergo extensive security training and data privacy protocols at time of hire and before they proctor exams or conduct business functions. My sole source for that reporting was the person who has since been indicted by . . Online exam proctoring solution ProctorU has confirmed a data breach after a threat actor released a stolen database of user records on a hacker forum. ProctorU. software to detect abnormal student behavior that may signal academic dishonesty. On the other hand, theyve all been quick to downplay their use of automation, claiming that they dont make any final decisionseducators doand pointing out that their more expensive options include live proctors during exams or video review by a company employee afterward, if you really want top-tier service. The signatures of airport security long waits, tedious surveillance and unnecessary stress now seem to characterize the age-old process of gearing up and sitting down for an exam. Instant insights you can act on immediately, Hundreds of risk factors including email security, SSL, DNS health, open ports and common vulnerabilities. Lawrence Abrams. Last month,BleepingComputer broke the story that a known data breach seller had leaked 18 company's databases for free on a hacker forum. Our software does not make inaccurate determinations about violations of exam integrity because our software does not make any determinations about breaches of exam integrity. According to. And simply requiring human review doesnt mean students wont be falsely accused: ExamSoft told the Senate that it relies primarily on human proctors, claiming that video is reviewed by the proctoring partners virtual proctorstrained human invigilators [exam reviewers]who also flag anomalies, and that discrepancies in the findings are reviewed by a second human reviewer, after which a report is provided to the institution for final review and determination., But thats the same ExamSoft that proctored the California Bar Exam, in which over one-third of examinees were flagged (over 3,000). 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As Computests head of security research, Daan Keuper, explained it, if attackers had lured someone who had the extension installed to an attacker-owned website perhaps through email or Instagram messaging they could have enabled the extension and exploited that vulnerability, allowing them to open email, take screenshots, and activate the users webcam, among other things. The incident occurred when an individual who claimed to be a client requested services that prompted the data's release. We are unable to fully display the content of this page. Nowhere was this doublespeak more apparent than in their recent responses to the Senate inquiry. The companys facial recognition software can detect suspicious behavior, e.g., if a student looks down at their lap to look up an answer on their phone, and report such instances as possible cheating, according to the suit. The company is led by CEO Sundar Pichai and is headquartered in Mountain View, California. Manager of the Office of Test Security for Law School Admissions Council, as they discuss the ways that ProctorU live remote proctoring interrupts integrity breaches in real time, provides crucial test-taker data and video to the credentialing . If you hadn't heard, 444,000 ProctorU users had their data leaked to the public! This may take 25-30 minutes. Students unable to sit their exams for up to 8 hours In 2019, Australia was downgraded by global research organisation CIVICUS Monitor from an "open" to a "narrow" democracy, in part due to severe limits on press freedom and . ProctorU Breach Information | Office of Continuing Education | Kent State University was recently notified of a security breach at one of our vendors, ProctorU. Discover how businesses like yours use UpGuard to help improve their security posture. ProctorU, whose services monitor online test-takers for behaviors indicative of cheating, became aware of a potential data intrusion on July 27th, 2020, and later confirmed via blog post that their database that it has not verified a single instance in which test monitoring was less accurate for a student based on any religious dress, like headscarves they may be wearing, skin tone, gender, hairstyle, or other physical characteristics. Tell that to the schools. Weve also yet to see how ProctorU will limit the other harms that the tools cause, from facial recognition bias to data privacy leaks. Oops something is broken right now, please try again later. Online exam proctoring companies like ProctorU have seen a significant uptick in light of the COVID-19 pandemic, which has caused institutions to move exams online. Neiman Marcus: In October, Neiman Marcus made a data breach that occurred in May 2020 public. This is a preliminary report on ProctorU's security posture. The plaintiffs seek certification of the classes and for the plaintiffs and their counsel to represent the classes; declaratory judgment in their favor; an award for damages; prejudgment interest; restitution and other monetary relief; an award for costs and fees; and other relief. Five Nights at Freddy's: Security Breach: Directed by Jason Topolski. It results in information being accessed without authorization. This has already caused a lot of issues for exam-takers with diabetes who have had restrictions on their food availability and insulin use, and have been basically told that, The company also claimed that their facial recognition system still allows an exam-taker to proceed with examinations even when there is an issue with identity verificationbut users report significant issues with the system recognizing them. Stanford University discloses data breach affecting PhD applicants, Hatch Bank discloses data breach after GoAnywhere MFT hack, British retail chain WH Smith says data stolen in cyberattack, Trezor warns of massive crypto wallet phishing campaign, Microsoft releases Windows security updates for Intel CPU flaws, CISA releases free Decider tool to help with MITRE ATT&CK mapping, Terms of Use - Privacy Policy - Ethics Statement, Copyright @ 2003 - 2023 Bleeping Computer LLC - All Rights Reserved. A data breach has affected almost half a million users of an online examination tool ProctorU, which is widely used by educational institutions worldwide. Something went wrong while submitting the form. The universitys academic-integrity committee hadnt yet weighed in, nor did we have the alternative solutions for faculty, a spokeswoman wrote in an email. This is critical data for understanding why the blame-shifting argument must be seen for what it is: nonsense. The software has been positive for our students to be able to continue their educational goals during the pandemic, a spokeswoman added via email. This reckoning has been a long time coming. Thanks, you're awesome! Stay up to date with security research and global news about data breaches, Insights on cybersecurity and vendor risk management, Expand your network with UpGuard Summit, webinars & exclusive events, How UpGuard helps financial services companies secure customer data, How UpGuard helps tech companies scale securely, How UpGuard helps healthcare industry with security best practices, Insights on cybersecurity and vendor risk, In-depth reporting on data breaches and news, Get the latest curated cybersecurity updates. So far, shes been disappointed that many are still leaning on the tool, and not exploring alternative testing methods such as open-book and project-based assessments. The files in a data breach are viewed and/or shared without permission. It was just a matter of time, said Chris Gilliard, a visiting research fellow at Harvard and an advocate for digital privacy. ProctorU encrypts data at rest and in transit; ProctorU uses industry-standard software and procedures to monitor and maintain security; ProctorU does not capture payment data; ProctorU intentionally limits the amount of data collected on test-takers; ProctorU partners with an external company to perform penetration testing reports Info Security. Don't worry, everything you know and love about ProctorU remains the same: the people, offerings, trust, and innovation. Why, if ExamSofts human reviewers carefully examined each potential flag, do the results in this case indicate that nearly all of their flags were still false? 444,000 ProctorU users had their data leaked to the public. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. ), Unfortunately, additional human review may simply result in teachers and administrators ignoring even more potential false flags, as they further trust the companies to make the decisions for them. Apple . [I]t's unreasonable and unfair if faculty members" are punishing students based on the automated results without also looking at the videos, says a ProctorU spokespersonbut thats clearly what has been happening, perhaps the majority of the time, resulting in students being punished based on entirely false, automated allegations. Delays of weeks aren't the longest reported in the current crop of breaches, but what the ProctorU situation shows is a lack of cooperation with security researchers and a lack of transparency with business journalists. your lovely professor (if they understand the issue, they can make the choice to not use it), your departments chair (they can push prof's in the right direction), Committee on Educational Policy (Onuttom Narayan: [email protected]), The new CEP chair transitioning in this summer (Tracy Larrabee: [email protected]), Chair of the Academic Senate ( Kimberly Lau: [email protected]), The new Senate chair transitioning this summer (David Brundage, Vice Provost and Director of Undergraduate Education (Richard Hughey: [email protected]), Vice Chancellor of Information Technology (Van Williams: [email protected]), Interim Executive Vice Chancellor (Lori Kletzer: [email protected]), Our chancellor (Cynthia Larive: [email protected]), Student Union Assembly ([email protected] , [email protected] , [email protected] ,[email protected] ) *updated, Interim VP of student success (Jennifer Baszile: [email protected]) *updated. Update (Jan. 7, 2022, 2:09 p.m.): This article has been updated to provide more information about California State University's use of online proctoring. March 30. To define data breach: a data breach exposes confidential, sensitive, or protected information to an unauthorized person. As students have tried to EFF client Erik Johnson, a Miami University computer engineering undergraduate, reached a settlement in the lawsuit we brought on his behalf against exam surveillance software maker Proctorio, in a victory for fair use of copyrighted material and peoples right to fight back against bad faith Digital Millennium Copyright Act (DMCA) Email updates on news, actions, events in your area, and more. 0. White House releases new U.S. national cybersecurity strategy. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. ProctorU has had a security breach. The breach only affects accounts created before 2015, but that never means our own data is safe. or subscribe. But while companies have seen upwards of a 500% increase in their usage, legitimate concerns about their invasiveness , potential bias , and efficacy are . This is a preliminary report on ProctorUs. To minimize the damage from a data breach, you should set strong passwords, never reuse passwords for different websites, enable two-factor authentication wherever possible and use one of the best password managers. And ProctorU claims the breach was from 2014 though BleepingComputer analyzed the data and found matches from as late as 2017. Breaches can also happen when account information gets . For all other assessment proctoring, UAB eLearning recommends utilizing automated proctoring via Respondus Monitor. But this blame-shifting has always rung false. The council confirmed it had been notified about a security breach on Typeform, a company it uses. for misusing the Digital Millennium Copyright Act (DMCA) to force down posts by another security researcher who used snippets of the softwares code in critical commentary online. You've made an excellent case for why services like ProctorU shouldn't be allowed access to sensitive information in the first place. In one instance, though, these criticisms seem to have been effective: ProctorU, will no longer sell fully-automated proctoring services, . The company failed to mention this breach in its response, and while it claims its video files are only kept for up to two years, the lawsuit contends that biometric data from the breach dated back to 2012. A spokesman for Proctorio, which has contracts with roughly 2,400 American colleges, said the company had promptly fixed the vulnerability, within a week of notification, and had found no indication that anyone other than Computest had discovered or exploited it. News. These concerns even led to a U.S. Senate inquiry letter requesting detailed information from three of the top proctoring companiesProctorio, ProctorU, and ExamSoftwhich combined have proctored at least 30 million tests over the course of the pandemic.1 Unfortunately, the companies mostly dismissed the senators concerns, in some cases stretching the truth about how the proctoring apps work, and in other cases downplaying the damage this software inflicts on vulnerable students. As more online learning is happening thanks to virtual classrooms, the potential for data breaches and malware spread increases. Hackers have publish ed a . More importantly, your current access to the ProctorU Proctoring Platform remains unchanged. Educator Ora Tanner saw this and rededicated her career toward promoting tech literacy and School digital environments are increasingly locked down, increasingly invasive, and increasingly used for disciplinary action. Students at more than a dozen universities, including the City University of New York, the University of Wisconsin at Madison, and Washington State University, have circulated petitions protesting the use of the tools. the senators concerns, in some cases stretching the truth about how the proctoring apps work, and in other cases downplaying the damage this software inflicts on vulnerable students. This reckoning has been a long time coming. And the Senate and the Federal Trade Commission should follow up on the claims these companies made in their responses to the senators inquiry, which are full of weasel words, misleading descriptions, and other inconsistencies. Australian universities using the ProctorU online exam monitoring tool are included in a data breach affecting 444,000 users of the platform. Despite this, it has offered an array of automated features for years, such as their entry-level Record+ which (until now) didnt rely on human proctors. Once javascript and access to those URLs are allowed, please refresh this page. For years, online proctoring companies have played fast and loose when talking about their ability to automatically detect cheating. Your submission has been received! to use Advanced A.I. IMS enables a plug-and play-architecture and ecosystem that provides a foundation on which innovative products can be rapidly deployed and work together seamlessly. Read our posting guidelinese to learn what content is prohibited. I very much sympathize with the fact that colleges were making the best choice [they] could very quickly when Covid-19 first hit, she said. If the California Bar hadnt carefully reviewed these allegations, the already-troubling situation, which included significant technical issues such as crashes and problems logging into the site, last-minute updates to instructions, and lengthy tech support wait times, would have been much worse. The breach only affects accounts created before 2015, but that never means our own data is safe. Despite this, it has offered an array of automated features for years, such as their entry-level Record+ which (until now) didnt rely on human proctors. Cassidy Creech, a marketing lecturer at Utah State, said that while he uses hands-on, project-based assessments for most classes, Proctorio has been a valuable tool for him in one gateway course, where many students remain online and he wants to ensure foundational knowledge before they move to upper-level courses. For some experts and faculty members, the news of the vulnerability isnt surprising. ExamSoft omitted from its Senate letter that there have been, ExamSoft continues to use automated flagging, and conspicuously did not mention disabilities that would lead students to be flagged for cheating, such as, . Monitor your business for data breaches and protect your customers' trust. A soon as security teams became aware of the malicious intrusion, they immediately disconnected the targeted email server. (At least one online-proctoring company, ProctorU, had previously reported a data breach, in 2020 an incident in which a hacker posted the records of nearly 450,000 people registered with the .

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