If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. You may be eligible for financial support. Copyright 2023 Wisdom-Advices | All rights reserved. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Alternatively, you can renew your pass online. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. I have moved into Gloucestershire. This should include: -. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Unable to drive for reasons of medical fitness. The cookie is used to store the user consent for the cookies in the category "Performance". Some bus services are changing. These pages are for East Sussex bus pass holders. If you have not received either a letter or full pack call us straight away on 01452 426265. Have you moved? If your pass has been stolen, you should call 0345 200 0388 to replace it. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Renewing your Bus Pass. Renewing an older persons bus pass. . Using your card. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. No. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Lee If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. The day and date you experienced difficulties. We will post your renewed bus pass 18days before the old one expires. You will need to apply to this authority for a new pass. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Applicants whose pass was issued due to a disability will continue to be automatically renewed. You can get an older person's bus pass when you reach State Pension age. 5 Other ways to apply. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Apply for or renew your bus pass. However, you may visit "Cookie Settings" to provide a controlled consent. Youll need to provide proof of identity. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. For assistance with new applications: (Click the arrows below to reveal the answers). Dont include personal or financial information like your National Insurance number or credit card details. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. You can apply for a disabled persons bus pass if you are a Medway resident. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I currently have a disability-related bus pass with companion entitlement. Please still, Older Persons bus passes will normally be automatically renewed. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If it has already expired, please call 0345 678 9088 to arrange a renewal. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. You can apply for your renewal bus pass online. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN What are the 3 most important parts of a motherboard? This No it is not possible to issue an age-related bus pass "with companion" entitlement. If your pass has already expired you can still renew your bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . All rights reserved. If you have any questions, you can call us to discuss your application on 0345 200 0388. 2 Are senior bus passes renewed automatically? read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. All young disabled pass holders must provide a new photo if they wish to renew. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If you send us different evidence, your pass may be delayed or refused. Currently this is at age of 66. Our On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Older Person's bus passes will be renewed soon. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. for staff to amend your details and arrange for a renewal pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. It costs 10 for a new card. In London, you can use your card on buses but not on the Underground Train services. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Find out more about an igo card. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. For more information please call 0345 200 0388 or email:[email protected]. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. GCC understand there was a discount being offered for some local train travel. You'll need your current pass in order to renew. How does violence against the family pet affect the family? Please check with the county council in the area you plan to visit. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. But opting out of some of these cookies may affect your browsing experience. Disabled person's bus pass There's no central provider of the disabled person's bus pass. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. This cookie is set by GDPR Cookie Consent plugin. new pass.. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Applicants can enter in their postcode online and will be given the contact details of their local council. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. In the unlikely event that your pass does not arrive, you should call 01452 426265. thurrock.gov.uk uses cookies to make the site simpler. You won't need to renew your bus pass when it expires. All content 2023 Southend-on-Sea City Council. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Freedom Pass expiring: How and when to renew London travel permits. The expiry date will normally be five years from your birthday. passes that expire between January and March are in the process of being issued Flexible support fund - available at . If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. If you move address, update the details on your bus pass at least three weeks before the renewal date. In the unlikely event that your pass does not arrive, you should call. N94. The cookie is used to store the user consent for the cookies in the category "Other. What is the cause of the card not working? Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. The list of these services is on the GCC web site, under Transport. 1 Contents. This can be done online or at a participating library. So, to find out if you're eligible and where to apply, get in touch with your local council. See. Where can I get a bus pass for an older person? Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". For those people needing to apply for their renewal this too can now be done byApplying online. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. You can apply for a replacement bus pass by filling in the lost bus pass application form. Apply for a new age-related pass. You can apply for your renewal bus pass online. Age-related passes will be valid for five years. You can apply for your renewal bus pass online. Our free email alerts will help keep you up to date with the things that matter to you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. What happened to the baby in Joy Luck Club? A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Read and contribute to the 20 readers' comments . If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Contact us on 0300 456 0100 or email [email protected] to receive individual advice. Can I use my disability-related with a companion bus pass in other parts of England? Please note you will require your customer number to complete the form (This can be found on your renewal letter). The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Login to renew or manage your Bus Pass and to keep your details up to date. If your current bus pass is due to expire within the next month, this is an indication that we . If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. The way of applying may be different to the way you applied in Gloucestershire. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Necessary cookies are absolutely essential for the website to function properly. I am an age-related bus pass holder and my current bus pass is due to expire soon. igo card for 11 to 16 year olds. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). However, you may not be allowed to use your bus pass on night buses i.e. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Can I use my bus pass on National Express Services? For further information see www.gloucestershire.gov.uk/fairprocessing. The new pass is free. I have applied for my new bus pass, what should I do with my current pass? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge.
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