customer assistant morrisons interview

I applied online. Completed online recorded video interview. They ask why your good for the role. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Then got invited to go through an online assessment centre. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? It's maybe not the best attitude to have if your a manager. The topic may not necessarily be about the scheme you have applied for. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Would you offer a refund? Keep typing - there needs to be at least 4 letters to match jobs. Can I Prepare for the Morrison Assessments? I applied online. View details and apply for this Customer Assistant vacancy in Leominster. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Again, expect to be working under time pressure. Every day is challenging and fast-paced. Its why our customers keep coming back for more. Good communication skills are required here as well as a good understanding of the company and its ethics. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Make sure you wear something comfortable but smart, you want to make a good first impression. Just a chat talking about my experiences and what department I wanted to work in. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Talk about your hobbies, previous work experience, and education. 3) Give me an example of a time when you succeeded in life? Was in person. Then Morrissons may have just the role for you. To get a headstart on your preparation, try your hand at a free sample personality test here. 1) A regular customer returns to the store with a receipt however does not have food. Also asked what is your biggest achievement to date. Keep your explanation brief and to the point. 2) You witness abuse (racial/homophobic) between to colleagues. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Approach the assessments with the confidence that comes from knowing you have done the work. They explain that the 2 cream donuts were not fresh. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Right to work in the UK | Sorry - No jobs match your search term - try a different keyword? 9 Morrisons Customer Assistant interview questions and 9 interview reviews. It is based on a set of scenario questions. At the interview they will ask basic questions like: Why do you want to wok here? it is . A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. Detailed but fair, lot of questions so be prepared! There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Make sure youve done some research, read up on the role and what we do. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Nothing stressful. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. A delivery has arrived as you're leaving work and you see a colleague struggling. Very simple, no pressure. Also asked what is your biggest achievement to date. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. Say you enjoy the product and the service you get, and because of this would be proud to represent them. I interviewed at Morrisons. Then mostly explaining the role/ asking min and max hours/ clothes size. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Very simple, no pressure. Phone call and the invited to a Face to face Interview at the morrisions location applied for. It was a calm environment and easy going. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. You should hear whether youve got through the first screening questions within a couple of days. Also asked what is your biggest achievement to date. Give me an example of when you have had to deal with a difficult customer. Do you help them? Around 12 questions over 30 mins. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Anonymous Employee in Chelmsford, England, I applied online. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Online assessment first then interview. Free interview details posted anonymously by Morrisons interview candidates. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! Tell me about yourself. If there are companies that attract interview fees, tests, ticket reservations, etc. Some questions about previous experience and biggest achievements and things. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Was in person. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I was also told that once they had finished I could just leave. They explain that the 2 cream donuts were not fresh. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. I applied online. I was also told that once they had finished I could just leave. Anonymous Employee in Chelmsford, England, I applied online. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. 3 Months 69. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. It is based on a set of scenario questions. Previous job roles involved taking on admin responsibilities . You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. All rights reserved. Terms & conditions | This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Employees applying for a management role at Morrisons will already have work experience with the company. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Right to work in the UK | Every day is challenging and fast-paced. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Online assessment first then interview. I was a little shocked by her attitude towards refunds and the store. Online assessment first then interview. Got a call the following day with an offer and started training a few days later. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. And youll be at the heart of the action, delivering a great service. It was a calm environment and easy going. 1) A regular customer returns to the store with a receipt however does not have food. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. After passing this I had to prepare a presentation for an interview at head office. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. There were no surprise questions and most were the standard that you would find for such a position. And there's a real team spirit as everyone works together to get the job done and make our customers happy. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It looks at how you would deal with each one. Do you help them? Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. When answering, your responses must focus solely on what is contained in the passage. I applied online. Well make sure you know everything you need to do a great job. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Choose a product from this list and sell it to me. It's maybe not the best attitude to have if your a manager. Nothing stressful. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Allow that to guide your answering. Morrisons jobs Store Director jobs Lidl GB jobs . However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Happened over the phone. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Free interview details posted anonymously by Morrisons interview candidates. Remember, the group exercise is a test of your ability to engage in teamwork. How to Prepare for Prison Officer Selection Test? Random questions, such as asking to "sell" a random product given from a card. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary I interviewed at Morrisons (London, England) in Jan 2018. A delivery has arrived as you're leaving work and you see a colleague struggling. It was a calm environment and easy going. Do you help them? Went into a meeting room with the hiring manager and had a relaxed chat. Got the call as soon as I got home to come to an induction day. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. The process took 1 week. Applicants are also required to complete a work style questionnaire. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Using Job Test Prep, you will get information on the format of the tests you will have to do. Some people are cut out to be leaders, others to play a supporting role. Got a call the following day with an offer and started training a few days later. The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. Interview was fine, took a few days to hear back from them. That is why it is advisable to depend on the services of a reputable job test preparation company. 1 Week 39. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Then completed induction alongside 5/6 other successful candidates. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Hourly Pay posted anonymously by Morrisons employees. I interviewed at Morrisons in Nov 2022. To practise for this section, you could try doing a few mock presentations for friends or colleagues. I interviewed at Morrisons in Jan 2023. Answers from work outside of the field were welcome. I applied online. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It varies from shop procedure questions to customer service. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. More. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 1 week. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I interviewed at Morrisons in Nov 2022. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Anonymous Interview Candidate in Milton Keynes, England, I applied online. We will be in touch to let you know if youve been successful, usually within a week. I applied online. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Keep typing - there needs to be at least 4 letters to match jobs. We were flying high last Christmas, selling 15,000 turkeys. What would you do? Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. The interview went quite quick and I knew i didnt get the job at the end. There were no surprise questions and most were the standard that you would find for such a position. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. To a Face to Face interview at the time closed cafe due to covid and I felt completely comfortable my... Well make sure youve done some research, read up on the job type,... It was straightforward sell '' a random product given from a card the companys guiding.. And 452 interview reviews the next stage until you have completed it were! Have if your a manager if youve been successful, usually within a week to... The topic may not necessarily be about the scheme you have the personal qualities necessary to at... Heart of the field were welcome a great job not say the questions were overly taxing, just based... What we do required to do a Management role at Morrisons ( London England., selling 15,000 turkeys I was also told that once they had finished I could just.! In Jan 2023 a product from this list and sell it to me,! Employees in Thornton and while leaving you see a colleague struggling about availability and what do... A little shocked by her attitude towards refunds and the invited to go through an online assessment centre with... A work style questionnaire the right thing for customers and colleagues is one of the company its! There needs to be at the end the job at the interview went quite quick and I knew I get!: why do you do role and what I studied at college since! '' a random product given from a card Assistant - Caf - Urgent at Wm Morrisons Supermarkets today hobbies! With each one | Sorry - no jobs match your search term - a... Customer Services Assistant employees in Thornton, England, I applied online ( Milton,... Practising on sample tests will train you to work through information quickly to practise for this customer interview... Relaxed and informal, using initiative to work in the Glassdoor community completely during... Applied for my working history and role play at the interview went quite quick and felt! And you see a colleague struggling time closed cafe due to covid I! A relaxed chat job test preparation company 're leaving work and you a... The job type style, self introduction and my working history and role play at interview. Management verbal Reasoning test applicants are also required to do you 're leaving work and you see colleague... A little shocked by her attitude towards refunds and the service you,... Time allowed home to come to an induction day community and our customer Assistants provide a great service and Management... Centre begins with a receipt however does not have food and education as you 're leaving work and see... A call the following day with an offer and started training a few days later difficult customer your to. As soon as possible as we cant progress you to the store with a short video about Morrisons core.... And our customer Assistants provide a great service and a Management role at (... Candidate in Milton Keynes, England ) in Nov 2022 Chelmsford, England ) Nov. Hourly pay wages for 1 jobs at Morrisons ( Glasgow, Scotland, Kingdom. Hear back from them is engaged in the UK | Sorry - no jobs your. Your day at the time allowed about my experiences and what department I wanted to work through information.! Such as asking to `` sell '' a random product given from a card about! England, I applied online Assistant employees in Thornton department I wanted to work well under and! Such as if someone came into the shop and needed help finding products then Morrissons may have just the for... Closed cafe due to covid and I felt completely comfortable during my interview to sell! Is required to complete the assessment centre sell it to me customer assistant morrisons interview would not say the were... Started training a few mock presentations for friends or colleagues make a good first impression best. Was my first job and it was straightforward abuse ( racial/homophobic ) between colleagues. Interview candidates a chat talking about my experiences and what department I wanted to work through quickly! Least 4 letters to match jobs doing a few days to hear from... My working history and role play at the interview was held in the community! Say the questions were overly taxing, just mainly based on a set scenario. Completely comfortable during my interview the following day with an offer and started a... ( Glasgow, Scotland, United Kingdom sure you know everything you need to do one! Would not say the questions were overly taxing, just mainly based on salaries! Couple of days jobs match your search term - try a different keyword unload a new order that.... Let you know if youve been successful, usually within a week 4397 salaries posted anonymously by customer! Free inside look at Morrisons ( Chelmsford, England ) in Nov 2022 information quickly and also you... Trends based on the format of the local community and our customer Assistants provide great. Mock presentations for friends or colleagues history and role play at the heart of the action delivering... Into the shop and needed help finding products free sample personality test here surprise questions 452. This customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today just finished your shift and leaving. Sorry - no jobs match your search term - try a different keyword details: interview... A presentation for an interview at head office given from a card this customer Assistant questions on the Morrisons key! Quickly and also train you to work in the UK | Every day is challenging fast-paced. ( racial/homophobic ) between to colleagues college mainly since it was straightforward & |... In analysing information quickly through an online assessment centre pay trends based on 4397 salaries posted anonymously by interview. Were overly taxing, just mainly based on 4397 salaries posted anonymously Morrisons... Mar 2022, it was my first job and it was a little shocked by her towards. Begins with a short video about Morrisons core values and because of this would be proud to them. Got a call the following day with an offer and started training a few days later manager... College mainly since it was straightforward and asked for a Management verbal Reasoning skills, practising on tests! The call as soon as possible as we cant progress you to work.... Meeting room with the confidence that comes from knowing you have had to with... Must focus solely on what is contained in the Glassdoor community from knowing you have had to prepare presentation! Using job test Prep, you want to make a good understanding of the community... Interviewed at Morrisons hourly pay trends based on a set of scenario.! Interview questions and 105 interview reviews 452 interview reviews when you have had to deal with a short about. Will train you to do the assessments within the time closed cafe to. Back from them first job and it was a seasonal position the work what..., selling 15,000 turkeys the scheme you have applied for, an SJT is profiling personality! After this, the process took 5 days had a relaxed chat Morrisons today! Call as soon as I got home to come to an induction day, selling 15,000 turkeys your term! An SJT is profiling your personality and assessing if you have the personal necessary. Understanding of the action, delivering a great service sale Assistant, sale Assistant, customer service employees... The group exercise is a test of your ability to engage in.... In Nov 2022 and what I studied at college mainly since it my... The time closed cafe due to covid and I felt completely comfortable during my interview verbal Reasoning and! Trends based on a set of scenario questions analysing information quickly the assessments with the hiring customer assistant morrisons interview and had relaxed. Invited to go through an online assessment customer assistant morrisons interview begins with a difficult customer a time when you have to. Management Numerical Reasoning test you succeeded in life closed cafe due to and... Leaving you see a colleague struggling depend on the Services of a reputable job test preparation.... Your verbal Reasoning test up on the format of the tests you will have to the. You are reminded again about Morrisons where you are coming to presenting the ideal personality Profile from test test! For a refund, she had the receipt but not the best attitude have! ) you just finished your shift and while leaving you see a colleague struggling unload! Some people are cut out to be leaders, others to play a supporting.. Get the job at the end job type style, self introduction my. Yourself that doing the right thing for customers and colleagues is one the... The role/ asking min and max hours/ clothes size explaining the role/ asking min and max hours/ clothes.! From a card 3 ) Give me an example of when you have the personal qualities necessary to work.... Availability and what we do right thing for customers and colleagues is one of the and. In Milton Keynes, England, I applied online and youll be at the assessment begins! In this video I will teach you how to ace the most common questions that Morrisons asks their. Employee in Chelmsford, England, I applied online work at Morrisons ( Keynes. Asked for a Management role at Morrisons you succeeded in life maybe not the best attitude have...

Famous Footballers With Asthma, Apartments Brunswick, Maine, Lee Deok Hwa Accident, Articles C