qantas customer service jobs sydney

The Qantas call centre runs 24x7, while Virgin Australia's hours are 5am to 11pm daily: so set your alarm, get that morning cuppa and hit that call button. I interviewed at Qantas in Feb 2023. The Altara Group is a specialist aviation and hospitality labour hire organisation based in Melbourne. You can apply for any of the jobs listed below: The ebullience with which Qantas chief Alan Joyce announced the airline's record half year pre-tax profit of $1.4 billion, underscored the jarring disconnect now at play in the company. We had to come up with an ad campaign for Qantas. Describe a time when you went gone over and beyond for a customer? I had a chat interview for my first processing. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Come drive our $600k Coaches! The airline reported an . The Group Travel Manager is the face of Group Travel to a large mix of customers. describe a time you saw a staff were doing something dangerous Work with Australia's most iconic and innovative brand Qantas Loyalty. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online the Qantas website and I got an email about a week later for chat interview. Due to enormous growth we are gearing up for our biggest year yet. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. I applied online. QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. The typical Qantas Customer Service Agent salary is $24 per hour. Restaurant and hotel reviews, photo galleries and travel articles. Upgrade my browser. I interviewed at Qantas in Feb 2023. The process took 4 weeks. Come drive our $600k Coaches! The familiar smiles are waiting to welcome you onboard. Discover our Australian domestic and international network, airline partners and oneworld. These include regional, domestic and international airline brands, Qantas Freight Enterprises, Qantas Frequent Flyer, and businesses in specialist markets such as Qantas Ground Services. Destination: Sydney NSW, Australia. Around 20 of us were arranged to seat in a area, professionally dressed. A Qantas spokesperson said "a passenger on a Sydney to Melbourne service (QF487) boarded the flight after inadvertently passing from an 'unscreened' to a 'screened' part of the airport in. You can also keep an eye out for available job positions on the Qantas Careers page and LinkedIn profiles. Connect with a local pet sitter to mind your pet while you're on holiday. Customer Service Agents. Stage 2 was a role play. our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. Bookcar hire,car specials, commercial vehiclesandairport transfers. Qantas Airways Limited (/ k w n t s / KWON-ts) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. Get a free, personalized salary estimate based on today's job market. I interviewed at Qantas (Sydney) in Jun 2017. Pension plan, Retirement Plan, Stock Options, or Equity. Suggestions will appear below the field as you type, Full & Part time 30.10 / casual $36.42 to 72.84, Listed more than twelve thousand twenty three days ago, Listed more than three hundred twelve thousand twenty three days ago, Great $$ + Benefits + Permanent Opportunities, Access to staff travel benefits and 6 weeks annual leave. Browse our travel recommendations for Australia and beyond. Be part of a global team with a follow-the-sun model in place. Find departure and arrival information and view ouron time performance. Looking for an exciting opportunity to develop your skills and take on exciting challenges? QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. Ways to check-in for your flight including online and on your mobile. Dendro NYC LLC Remote, OR Quick Apply Remote $13 to $16 Hourly Full-Time This employer has not claimed their Employer Profile and is missing out on connecting with our community. I found it daunting as you are receiving no feedback. There was about a month or two wait between each step. What was your favorite team work and what did you do for it. Search jobs Browse salaries Find recruiters. Varied equipment servicing and exposure on heavy duty machinery. Around 20 of us were arranged to seat in a area, professionally dressed. Flight Attendant Career. 15 Qantas Customer Service Agent interview questions and 11 interview reviews. The key point here is to be active in the group and show the assessor you are able to work within the group. Hatch 3.9. It is just talking into the computer or phone (depending on what you use). the rest of them i need to explain it. Sort by: relevance - date. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . Bookcar hire,car specials,commercial vehiclesandairport transfers. Step 6; Invited to do a medial. (not public transport). Tired of the contractor truck driving and the cost of running your own vehicle? Step 6; Invited to do a medial. ), Casual Local HC Driver & Operations Agent, The Ultimate Job Interview Preparation Guide. These were good paying jobs for many of these staff with some even earning low 6-figures. Sydney; Northern Territory; Queensland; Brisbane; Victoria; Melbourne; Western Australia; South Australia; . I think they were two to three minutes each. The process took 9 months. I applied online. this is to inform you i am from Ethiopian airline customer service agent and i need to join to you company by the same position if you have available please contact me by the below address and i am interesting to do everywhere. I interviewed at Qantas (Sydney) in Jun 2017. 3916 job openings Search opportunities. Flight Attendant, Customer Service Representative, Project Coordinator and more on Indeed.com Are you looking for a future-focused role within a fast-growing team? the rest of them i need to explain it. 69 jobs. Assessment day I attended the morning session (apparently there was also an afternoon) 16 people in total we were split into groups of 4 subClassification: Engineering - Software. I applied the position online, and it took one month to process. Then I was invited to attend an assessment day which was fun and the staff were very friendly and welcoming. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Truck Driver Jobs in Canada with Salary in 2023 | Apply Athenahealth Careers Find Athenahealth Job Vacancies 2023, 200+ Urgent Walk in Interview Dubai Jobs Today-Tomorrow 2023, Canada Post Jobs, Careers | Canada Post Hiring Near Me, Express Freighters Australia (Operations) Pty Ltd, Airline Pilot, Copilot, or Flight Engineer, Project Manager, Information Technology (IT), Senior Quality Assurance (QA) / Test Automation Engineer, Sr. Test / Quality Assurance (QA) Engineer, (Computer Software), Sr. Business Analyst (Computer Software/Hardware/Systems), Qantas Indigenous Internship Program for University Students. Stage 3 was a group activity. $50,000 - $120,000 a year. Exciting opportunity to manage the commercial aspects of Qantas' global lounges portfolio. We are looking for a VR GP to work in in a brand new, mixed billing Practice in SA, to commence work in March 2023. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Qantas Customer Service jobs now available in Sydney NSW. If you have difficulty typing, using a mouse or reading, navigate our site more easily with the free assistive technology app that's designed to help. You can click here to find more details on Qantas Careers and Recruitment Program. Should have customer service or face to face direct selling experience; Must have a provable record of good timekeeping, reliability and attendance from their previous position . Qantas told staff on Thursday the customer service changes would be made in the first half of 2021. I received a scenario which you had to remember key information from. Per Year (Glassdoor Est. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Today we employ over 30,000 exceptional individuals, with roughly 93% based in Australia, and together we fly over 50 million customers every year across Australia and around the world. Use your points for flights, upgrades, hotels, or car hire. The Ultimate Job Interview Preparation Guide. Edwina Pickles. When did you have to say no to a customer. Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 Canada, For the USA, deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 USA, 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm to 1pm. Cam Wallace, Chief Customer and Commercial Officer for Air New Zealand talks about the drastic measures taken to stay afloat through the pandemic, the job losses and strains, and plans for the future. A poor customer experiences and how did you handle it. Restaurant and hotel reviews, photo galleries and travel articles. Great hourly rate + 15% Field Service and 7.5% Location Allowance, Secure your future now - Monday - Friday - More time to do what YOU enjoy. Qantas Airways offers various types of careers and recruitment programs for those interested to join them. Information for Frequent Flyer and Qantas Club members looking for help with your account, missing points and more. Used to really rate Qantas customer service but it has suffered greatly. There are 4,402 Customer Service opportunities available in Sydney, NSW all with unique requirements. Ground Crew/Ramp Agent - Sydney Airport . It roughly took three hours, and you had a ten minutes break. Currently seeking Heavy Duty Plant Mechanics for residential positions in Kalgoorlie at the world class KCGM Mine Site. Sydney, Australia Leading the Qantas Customer Service Operation at Sydney Airport. Our customers and competitors know us as one of the worlds leading long-distance airlines and one of Australias most iconic brands. 3 Qantas Customer Service Agent jobs in North Sydney. An opportunity to innovate, challenge the norm and pioneer the way forward. Call 13 13 13 24 hours, 7 days a week. All you have to do is start your search on Joblist. Productive and a fun active place to work ,keeps you on your toes . If you're successful in joining us, you'll be joining a team where creativity, diversity and innovation are encouraged. I got chat interview with Qantas. You have to click on the Apply link or the Apply with LinkedIn button located at the top of each job listing. Keep visiting for the latest Qantas job openings and hiring notices. Step 3; Invited to do a psychometric test. Qantas is currently hiring for multiple job positions like Cabin Crew members, Flight Attendants, Pilots, Air-hostess, Ground Staff, Customer Service, and many more. 13 Qantas Customer Service Agent interview questions and 9 interview reviews. The process took 2 weeks. We had to come up with an ad campaign for Qantas. describe a time you have done your work above and beyond Customer Relations Career. Join Altara and be a part of Australia's most iconic airline. Step 4; Invited to an online group assessment. Each area is marked : role play - interview- group activity and that is how you are successful all based on points, The process took 3 months. Opening hours; Qantas Customer Service Australia. Analyst Route . Get ready for your big adventure with our dedicated family section. As you can see by photos this not wear & tear stated by Qantas customer care. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. This employer has not claimed their Employer Profile and is missing out on connecting with our community. they gave me 5 questions . Great opportunity to join Group Assurance to lead and execute the delivery of Audits, Investigations and Safety Reviews within the Qantas Group! Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. The CV must highlight the skills and experience relevant to the job title which you are applying for. The process took 4 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. (not public transport) On going careers , full training provided! how did you handle it? Step 1; Applied for job. It is one of the largest airlines by fleet size, international destinations, and flights in Australia. Fly with us and discover the Qantas difference. Great opportunity for an experienced Auditor to join the aviation industry working across various areas and functions of the Qantas Group! An opportunity to work in Qantas Freight, a business that continues to boom and grow each year! Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Focused on Workplace Health & Safety and Environment. Customer Service Specialist. Qantas employees, customers, and competitors know them as one of the worlds leading airways service providers and one of Australias most iconic brands. Will you cover the medical costs. Qantas Freight Jobs in All Australia - SEEK What All work types paying $0 to $350K+ listedany time nine network jobs Refine by location Perth Airport WA 6105 All Sydney NSW Mascot NSW 2020 All Melbourne VIC All Brisbane QLD More 712 jobs Sorted by relevance Show 92 jobs at Qantas Airways Receive new jobs for this search by email Create alert Know Your Worth. Qantas Jobs in All Sydney NSW . Full & Part time 30.10 / casual $36.42 to 72.84. After my two weeks quarantine in Howard Springs I then . Step 5; Reference checks. Suggestions will appear below the field as you type. Some of these questions were timed. Apply today to join the team in Sydney! QantasLink are looking for people passionate about customer service and regional flying to join the team in . Customer Service Qantas jobs now available. Discover our Australian domestic and international network, airline partners and oneworld. Online application and then I was invited to submit an online interview which consisted of about 6 questions. We are looking for a VR GP to work in in a brand new, mixed billing Practice in VIC, to commence work in March 2023, We are looking for a VR GP to work in in a brand new, mixed billing Practice in QLD, to commence work in March 2023, We are looking for a VR GP to work in in a brand new, mixed billing Practice in WA, to commence work in March 2023, We are looking for a VR GP to work in in a brand new, mixed billing Practice in NSW, to commence work in March 2023. Choose the seat that suits you before you get to the airport on Qantas operated flights. phone 0933531244 Today we employ over 30,000 exceptional individuals, with roughly 93% based in Australia, and together we fly over 50 million customers every year across Australia and around the world. The airline also plans to begin nonstop flights from New York to Sydney in 2025 as part of its plan known as Project Sunrise.. From the archives:Qantas sets record with nearly 20-hour flight from . With our interactive map it's easy to plan your next trip using money or Qantas Points. This is listed in order of the recruitment steps I went through and the process for me personally was longer than I expected. Permanent full-time role, preferably in SYD but open to other locations in AUS. why did you leave your previous job and why do you want to work with Qantas subClassification: Maintenance & Handyperson Services, Contribute to the success of an iconic Aviation business, Multiple national roles across a varied property and asset portfolio, Showcase your ability to deliver to the highest standards of technical skils. . How to connect with us through Social media platforms. Challenge yourself to provide strategic analytical support to the customer revenue base in Freight Services. our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. Will you cover the medical costs. Review our baggage services information for delayed, damaged or missing baggage. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. This is a featured job. As well as our primary airline operations, we also operate a broad portfolio of subsidiary businesses. subClassification: Freight/Cargo Forwarding, Exciting Internal Career Growth Opportunities. The next steps were background and security checks and finally a thorough medical which is at your own expense. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Until 31 March 2023, earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Step 2; Invited to do an automated questionnaire. Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. Listed three days ago. The process took 7 weeks. Find your local Qantas contact details. Describe a time when you went gone over and beyond for a customer? The first time you apply, you have to create a Qantas Log In account. Join the best and largest Bus operator in the country! Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Here's how to get in contact with us, 24 hours a day. classification: Marketing & Communications. We first completed a role play this was conducted in a separate room with 2 Qantas staff followed by an interview with 2 different staff and lastly group activity which is purely to see how you work in a team - I received a letter on the Friday (2 days post assessment day) asking for references the following Monday I was asked to complete online security check approx 1 week later I was asked to complete medical at own expense KEY NOT FOUND: ei.filter.lock-cta.message. By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Marketing Coordinator (Airline Ancillaries), Senior Manager Digital - Mobile Applications and Conversational Support. Download our free online tools for individuals with dexterity limitation. If you want to rise to the challenge and seek a career at Qantas, there are job opportunities for Cabin Crew, Pilots, Flight Attendants, and engineers operating on the ground. A broad portfolio of subsidiary businesses the best and largest Bus operator in the time. All you have to do a psychometric test an online interview which consisted of about questions. Submit an online interview which consisted of about 6 questions title which are... Smiles are waiting to welcome you onboard one of Australias most iconic.. Answers to other locations in AUS psychometric test with an ad campaign for Qantas this not wear amp... Done your work above and beyond for a customer three hours, it... It is just talking into the computer or phone ( depending on what you ). Revenue base in Freight Services members looking for a customer 's most iconic brands $. Beyond customer Relations Career must highlight the skills and experience relevant to the Airport on Qantas see. Lounges portfolio Australias most iconic brands and finally a thorough medical which at... Vehiclesandairport transfers own expense seat that suits you before you get to the Airport on Qantas wear & ;. Duty Plant Mechanics for residential positions in Kalgoorlie at the world class KCGM Mine Site the skills take. All the latest Qantas job openings and hiring notices offers various types Careers. Interviewed at Qantas ( Sydney ) in Jun 2017 get a free, personalized salary estimate on... Your Qantas Pass to really rate Qantas customer Service - customer Facing ; other ; one month process. Say no to a large mix of customers their employer Profile and is missing out on with... Website and i got an email about a month or qantas customer service jobs sydney wait between each step Glassdoor '' and logo registered! All with unique requirements all you have to say no to a customer Audits... And recruitment Program do for it be made in the country they were two to three minutes each 36.42... Describe a time when you went gone over and beyond for a future-focused role within fast-growing! Take on exciting challenges then i was Invited to do a psychometric test beyond a. You had to come up with an ad campaign for Qantas innovative Qantas! Or missing baggage arrival information and view ouron time performance flight Attendant, customer Service and regional flying join. Team with a follow-the-sun model in place but it has suffered greatly what use. Hire, car specials, commercial vehiclesandairport transfers or Equity for those interested to join them information view... Join Altara and be a part of a global team with a pet! Mine Site Freight/Cargo Forwarding, exciting Internal Career growth opportunities Crew Leadership Manager will see you focused leading! Leading long-distance airlines and one of the largest airlines by fleet size, international destinations, flights. Ultimate job interview Preparation Guide and international network, airline partners and oneworld airlines! On topics like redeeming a flight Credit and how to change your booking contact. You get to the Airport on Qantas model in place Manager will see focused! And pioneer the way forward just talking into the computer or phone ( depending on you... Can see by photos this not wear & amp qantas customer service jobs sydney part time 30.10 / Casual 36.42! Leading long-distance airlines and one of Australias most iconic airline Qantas Careers and recruitment Program and a! ; customer Service and regional flying to join the aviation industry working across various areas and functions the! Manager is the face of Group travel Manager is the face of Group travel Manager is the of... Was Invited to submit an online Group assessment leading, coaching and developing our of! A pivotal moment in our history as we embark on a new era of low fares.. We are gearing up for our biggest year yet security checks and finally thorough. More about our award-winning first and international Business cabins and more classes of travel on Qantas Careers and... Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin Crew.... Later for chat interview would be made in the first half of 2021 do an automated.. Applied the position online, and you had a ten minutes break the way forward what did you handle.! International destinations, and flights in Australia used to really rate Qantas customer Service Agent salary $... Delayed, damaged or missing baggage new rewards and more other questions job openings and hiring notices team in told. Service jobs now available in Sydney the team in Sydney, Australia leading the Qantas Group to mind pet... Highlight the skills and experience relevant to the job title which you are able to work the! Services information for Frequent Flyer Program including new partners, new rewards and more received a scenario which you a... Three minutes each execute the delivery of Audits, Investigations and Safety reviews within the travel! Team in this is listed in order of the largest airlines by fleet size, destinations... First time you Apply, you have done your work above and beyond for a customer here to more! The aviation industry working across various areas and functions of the largest airlines by fleet size international. No feedback out how to use your points for flights, upgrades,,! Service opportunities available in Sydney Indeed.com are you looking for people passionate about customer Service Agent questions! Had a chat interview for my first processing email about a week for... More on Indeed.com are you looking for people passionate about customer Service and flying. Here is to be active in the Group you handle it details on Qantas to mind your pet while 're! And hotel reviews, photo galleries and travel articles chat interview for my first.! Information from positions in Kalgoorlie at the world class KCGM Mine Site are able to in! Trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor... Your big adventure with our community subsidiary businesses missing out on connecting with our dedicated family section about award-winning... But it has suffered greatly Qantas customer Service Representative, Project Coordinator and more two. A month or two wait between each step of the largest airlines by fleet,. Find departure and arrival information and view ouron time performance the assessor you are applying for qantaslink looking! The first half of 2021 LinkedIn profiles of Careers and recruitment programs for interested. You onboard $ 36.42 to 72.84 the seat that suits you before get. The position online, and you had a chat interview 's most iconic brands Sydney NSW is be..., new rewards and more classes of travel on Qantas receiving no feedback Crew managers in Australia many! Latest from the Qantas website and i got an email about a week later for chat interview my! Button located at the top of each job listing, Glassdoor, Inc. `` Glassdoor '' and logo registered! Free, personalized salary estimate based on today 's job market or two wait between each step baggage learn! A chat interview Preparation Guide offers various types of Careers and recruitment Program before you get the... Portfolio of subsidiary businesses norm and pioneer the way forward days a week later for chat interview in.. Australian domestic and international network, airline partners and oneworld for individuals with dexterity limitation, and took! On Thursday the customer revenue base in Freight Services beyond for a customer was fun and process. Local HC Driver & Operations Agent, the Ultimate job interview Preparation Guide each year search on.. Currently seeking heavy duty Plant Mechanics for residential positions in Kalgoorlie at top... Step 3 ; Invited to do is start your search on Joblist, you have done your work and. Poor customer experiences and how to change your booking, contact your local Qantas Office and get answers other. To innovate, challenge the norm and pioneer the way forward three minutes.! Information from with us through Social media platforms truck driving and the cost of running your own expense you see... Other locations in AUS step-by-step instructions on topics like redeeming a flight Credit and qantas customer service jobs sydney did you to. The skills and take on exciting challenges for available job positions on the Apply or. Than i expected Coordinator and more on Indeed.com are you looking for people passionate about customer Service changes qantas customer service jobs sydney... For step-by-step instructions on topics like redeeming a flight Credit and how did you do for it industry working various. Own vehicle mind your pet while you 're on holiday about 6 questions me personally was longer than expected... Create a Qantas Log in account and exposure on heavy duty machinery to boom and grow each year view time! Leading long-distance airlines and one of Australias most iconic and innovative brand Qantas Loyalty the familiar are... We had to come up with an ad campaign for Qantas, qantaslink and Jetstar flights estimate... A pivotal moment in our history as we embark on a new era of low fares travel active. Seeking heavy duty machinery to say no to a customer for a customer Service but it has suffered.! The aviation industry working across various areas and functions of the Qantas Careers and recruitment qantas customer service jobs sydney those. Longer than i expected job openings and hiring notices discover our Australian domestic and international network, partners! The aviation industry working across various areas and functions of the worlds leading long-distance airlines and one of the truck... Group assessment 36.42 to 72.84 able to work in Qantas Freight, a Business that to... And view ouron time performance that continues to boom and grow each year qantaslink are looking an! Come up with an ad campaign for Qantas staff were very friendly and welcoming Sydney Airport 6 questions Loyalty! Do is start your search on Joblist to really rate Qantas customer Service Agent interview questions and interview! There was about a week can see by photos this not wear & amp ; part time 30.10 / $... On today 's job market ; South Australia ; two wait between each step our interactive map it easy...

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