tradesy return policy for sellers

Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. When I found it in a smaller more fitting size and black, I've kept my eye on it. Just needed a special dress and there's no where to shop. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. The seller payout process is HORRIBLE. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Im very happy with my purchase. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. Bunch of Bullies! I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Well the messed up big time with my bag, see it was authenticated by a very reputable company. When you become successful, they will make upp a reason to suspend your account. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. All while saving up to 90% off retail. Keep it up Sitejabber you are winning! The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. - just as described by the seller. FAKE prada duffle bag and im done. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Thanks so mucg I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. the one shown is incorrect. What is the fee schedule for seller's selling on tradesy? Tradesy is also looking after its sellers. I Love shopping on Tradesy. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. Especially, if they are claiming damage then I MUST know. . Maybe I don't know how to use the system most effectively. I'll be checking with you first on all my luxury purchases. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. For items priced at less than $150, the payment processing fee . This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. We want to do anything we can to make each experience worthy of your best possible rating! Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. I deleted tradesy from my list. In addition, the company handles all the processes involved in shipping on your behalf for free! Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? use a hair dryer Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Has anyone sold or bought on tradesy? Great Customer ServiceThank Andrew for providing me excellent C. S. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. I will definitely recommend Tradesey to those looking to purchase a quality designer product. All while saving up to 90% off retail. ThredUp Review: Is It A Good Option To Sell Clothes? Great sales and super easy to shop for whatever you're looking for today. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. How can i change the photo in my listing. Exactly as described and definitely authentic. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. All is correct. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. tradesy return policy for sellers. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. i checked her sold items and she sold about 6 of the same bag with the same photos. Will never ever sell at Tradesy ever again. The Nice BB is beautiful. On eBay, you are limited to 250 free listings. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. You'll find more information on how to return an item to a Professional Seller just here. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? PleaSe do not trust their promise of selling AUTHENTIC items ! Simple methods of shipping and return shipping. Awesome deals for authentic designer merchandise & accessories. Verification can help ensure real people write reviews about real companies. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. Im thankful for the refund but the purchase was a gift and disappointing. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. However, this doesnt apply to wedding items. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue Items in better condition than described. In addition, there are thousands of designers and brands available on Tradesy. I will never use nor would I ever recommend selling on this site. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. The buyer has your merchandise and Tradesy has your funds. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. when do I get to use this 25 hundred dollar bag? Both looked better than their photos. Every item that is returned is examined by a group of skilled authentifiers. They refused to refund me back the money. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Were always here to help. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Banking services provided by Piermont Bank, Member FDIC. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. eBay is one of the founders of resale marketplaces; it was launched in 1995. 2023 Trustpilot, Inc. All rights reserved. To clarify, our team has actually been working remotely as we no longer have a headquarters. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. That said, it provides some services that are not available on. i kept getting emails from camille who ignored every question i asked, which only upset me more. It offers free shipping for all products except wedding gifts. Easy return, arrives on time and comes securely packed. i purchased a $400.00 bag and have not heard anything from the seller. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. Can You Pay Off a credit card with another Credit card? I love the site!! Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Tradesy has standard fees that occur each item an item is sold. Since your historical data is being moved over time, you will not have a seller badge right away. It goes against our guidelines to offer incentives for reviews. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. You can use this space to go into a little more detail about your company. Want to give someone something unique this holiday season? We want to do anything we can to make each experience worthy of your best possible rating! These include undergarments, children's toys, hazardous materials, tobacco products, and many others. Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. Each of your unique items must have its listing on the platform. I got this Jay Godfrey dress in red for $30 and I love it. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. One happy customer! This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. However, if you are a professional seller, buyers will have 14 days to return your items. Im treated this way and we sold over 1/2 million dollars in merchandise. It offers free unlimited listing. I stumbled across Tradesy and bought two YSL bags. 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Smell will go away Every thing I have bought from this site is FAKE! I received my order even earlier than expected. IT DOES NOT! They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. OneShop is a financial technology company, not a bank. Submit Your Return Request I ordered a size 18 in gray, received a small in taupe. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. However, this doesn't apply to wedding items. Don't put your stuff on this site. Thank you! Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Every thing I have bought from this site is FAKE! I'll never purchase anything from this scam company. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. We're so sorry to hear that you've had a negative experience on our platform so far! This company is a rip off. Heres what happens next. I highly recommend this Website. We're so sorry to hear that you've had a negative experience on our platform so far! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! Why/how this company is still in business is beyond me. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Apparently they resell the items on another site. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. We want to do anything we can to make each experience worthy of your best possible rating! I am currently in the process of trying to remove my funds from Tradesy, since they are closing. The sellers used to be able to keep their earnings. I sold a $1500 Herve Leger dress which I had only worn once. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. I was anxiously hoping that I made the right decision to purchase this item. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. He never told me what the exact issue was and what was misrepresented. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. Once your listing is live, youll be notified immediately via email. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. The person who started the class usit actin has proof of same. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. My merchandise was treated as if its their own. Yep. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Tradesy do not handle returns well. I sent them back for authentication and supposedly the authentication process by Tradesy was done. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. You can make money teaching it online. No problem. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Same dress! do you really have customer service people who speak with customers bc i never had that experience. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. In addition, this feature can help boost your sales as itll enable millions to see your items. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. How long does it usually take after sellers ship the product? Here's what happens next, Welcome Tradesy Buyers! Talk about what services you provide. I took some pictures of what I received vs. what they showed on their listing. No problem. Wish the sellers would provide more details of items for sale as some listings are bare minimum. tradesy return policy for sellers. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. Buyers have a maximum of four days after delivery to request a return. Companies can ask for reviews via automatic invitations. We have a zero-tolerance policy when it comes to replicas. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. I took a chance and when I received my purchase it was perfect! They advertise a strict selling policy of authentic and accurate descriptions for listing. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. The seller was on vacation when I made my purchase, she let me know when it would be sent. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. Last updated Feb. 14, 2023 by Peter Jakes.

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