viagogo cancelled concert refund

If your event has been postponed, you do not need to return your ticket. Sent info several times and they made every excuse under the sun. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in . Ticket listings are a representation of actual seat location. I have reached out to Viagogo many, many times over the week and keep getting the same answer that they do not have control over when the seller or venue releases the tickets. 'But Wireless's official announcement was that it's cancelled and carrying tickets over to next year is just one option.'. 1. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. The Weeknd Tour 2023. The court would need to determine which Class members would choose the voucher over a cash return as per the company. 2.12 Seller Payment. 3.3 Laws and Regulations. In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a seller's transaction. This has reportedly been a long-standing policy of Viagogo. Should you experience problems with your tickets on the day of the event you must contact viagogo within 5 working days of the incident to report the issue. 'I told Viagogo that if I'd known the event was in 2021, I wouldn't have booked the tickets,' she told us. The CMA also asks event organisers to ensure that, as a minimum, restrictions are clearly disclosed on the event's website and the first page of the purchase process of all official sellers. June 14, 2020 Rolling Stones concert in Louisville, KY cancelled. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. the concert had been announced cancelled for the last 5 weeks and everyone who purchased their tickets via . Festival Republic, which organises the Wireless, Reading and Leeds festivals, confirmed its events had been cancelled. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. Viagogo is refunding people who bought tickets to events that have been permanently cancelled due to coronavirus - or giving them a "125% voucher". We think businesses - especially those with substantial resources - should still provide refunds for events . You may find other users information to be offensive, harmful, inaccurate, or deceptive. says if an event is cancelled and not rescheduled, you will be refunded the full purchase cost, minus shipping fees. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. When Your Event is Canceled or Postponed. We always ask that people only buy from authorised sites in order to protect themselves.'. BTW the tickets were available also the same day of the concert. 2.13 Ticket Information. Not only no refund. A Viagogo spokesperson said: 'This is an unprecedented time for the live events industry, and we understand that customers might be left disappointed by the fact that thousands of events globally are being rescheduled or cancelled. I sent our ticket numbers but Opera Australia said they were not theirs. Viagogo's website states that customers are only entitled to refunds if an event has been cancelled, not if it's been postponed. Viagogo is now refusing to refund me, despite the sale being in breach of the Customer Rights Act. 2.16 Claims under the viagogo Guarantee. A spokesperson for Viagogo said: This is an unprecedented time for the live events industry, and we understand that customers might be left disappointed by the fact that thousands of events globally are being postponed, rescheduled or cancelled. Carnaval Barranquilla Tickets. The company argues that the court would need to identify which Class members would prefer to take the voucher than a cash refund. 6.6 No Agency. The good date is 9/11/21, but the relisted my tickets for 9/21/21. 1,778 reviews for Viagogo, 1.3 stars: '***Beware of buying through Viagogo - this ticket sale service is not what you think*** Ticket Price inflated by 400% No tickets provided once purchased Incorrect information given Utter SCAM I recently bought some tickets via their website and having read so many 'worse than negative' reviews, I know I have been scammed and am seeking a full refund . You may only use the Services if You can legally enter into and form binding contracts. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. According to Complete Music Update, Florida resident Lauren Shiflett filed a motion last month to expand her class action lawsuit against Viagogo from Florida residents alone to a nationwide Class. French called on the CMA to factor Viagogos actions into its ongoing investigation into the companys $4bn (3.2bn) takeover of its rival StubHub. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. But to her frustration, Viagogo claimed the refund could take several months. Contact & review Viagogo - rated #0 in Entertainment . He said: "My ticket was scanned and there was a funny beep, and he brought over another guy who scanned it and I was told that I had to go to the ticket office." Viagogo will never pay you after you sold your tickets and you can never get back your money. Gordon Scott was also refused a refund after buying tickets for Leeds festival to see the US rap metal group Rage Against the Machine. Take a photo of a faulty item and add a brief description. : Lauren Shiflett v. Viagogo Entertainment Inc., Case No. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. We will not allow You to buy or sell tickets before You have registered with Us. . Apparently not. Viagogo will keep saying they already paid you but they will never show you the proof of payment. At no time do We provide the Buyer's payment information to the Seller. According to reports, this guarantee ensures that customers will receive a full refund for their purchased tickets if an event is canceled. Generally; If an event is cancelled - you do not have to do anything. To be a member of this Site, You must agree to accept the terms in this Agreement. 7.3 Additional Policies. settlement administrator or your attorney for any updates regarding If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. The Viagogo Refund Class Action Lawsuit contends that Viagogos action is in direct violation of the companys stated policy. A Viagogo spokesperson told us: 'Any ticket restrictions are clearly labelled at the top of our website. You also warrant that you own the tickets. Online ticket seller Viagogo has come under fire for refusing to refund customers for events that have been cancelled or postponed due to the Covid-19 pandemic. I bought tickets for Rammstein before the pandemic and they would not refund me. According to Viagogo, the court should conduct a rigorous analysis to determine whether the plaintiff accomplished her evidentiary burden in establishing the appropriateness of class treatment. The Seller will be paid 5-8 working days after the event if delivery of the tickets was successful to the buyer. We often link to other websites, but we can't be responsible for their content. 'If someone has purchased a valid ticket from a secondary site, it would be accepted for entry, however as no 2020 or 2021 tickets have been sent out yet then it's a case of buyer beware with regard to the validity of any tickets being sold on secondary sites. 2. https://topclassactions.com/wp-admin/admin-ajax.php, Viagogo Fights to Stop Refund Refusal Class Action Lawsuit Gaining Nationwide Status, Customer Files Viagogo COVID-19 Ticket Refund Class Action, Do You Qualify: Brain and Memory Supplements Class Action Lawsuit Investigation, COVID-19 Refund Policy Challenged In Class Action Lawsuit Against Premium Seats Ticket Broker, Do You Qualify: Bank NSF Fees Class Action Lawsuit Claim Review, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. 2.1 Requirements. Paid 250 Euro VS the real cost of 100 euro. drug injury lawsuits and product liability lawsuits. But Viagogo countered the move by filing documents presenting arguments why the court should deny the request. Shiflett claims she purchased two Tool concert tickets through viagogo.com, believing that the company would fulfill its Viagogo Guarantee and offer her a refund in the case of a cancellation. 1.3 Modification. The ticket resale website Viagogo is refusing to refund fans who bought tickets for gigs and sporting events cancelled because of the pandemic, according to the consumer group Which . Viagogo will never pay you after you sold your tickets and you can never get back your money. If you booked with a primary ticket seller and paid with your debit or credit card, you may be able to make a claim with your bank if the ticket company doesn't offer a refund. Which? 'Such tickets will become void and the ticket holder refused entry to the theatre. : 'We have informed Viagogo that the events are cancelled not rescheduled and that we are also emailing the Competition and Markets Authority (CMA) to let them know the situation. 2.8 Notification. If so, you may be forced to pay for replacement engines and repairs out-of-pocket. Event dates, times, venues and subject matter, which are listed on the ticket, may change. This Agreement shall be governed by and interpreted in accordance with the Swiss laws. 3.4 Indemnity. I have called over 30 times half of them tell me oh yes your event is canceled im going to escalate your case and the other half lie and says no your event is only postponed. How do I find tickets I've already downloaded? They were instructed to mail the tickets to Ireland by five days time, a deadline . Which? Which? They also had another 150.00 dollars worth of fees per each ticket. Based on the attached photo, you can see there's bundle of rubbish replying you with scripts. Viagogo are reportedly "refusing" to offer music fans refunds for gigs cancelled due to the coronavirus pandemic. You should typically get a refund for the ticket and any fees or service charges within 30 days. Elton John Concert Tickets; Andr Rieu . Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees.

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