During her tenure at Walmart, she helped develop standards for responsible jewelry sourcing and launched the Love, Earth jewelry collection, giving customers the ability to trace the path of their jewelry from mine to market. How To Contact JCPenney Corporate Office Headquarters HQ: J.C. Penney Company, Inc. 6501 Legacy Drive Plano, TX 75024 USA. To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. SVP, GMM Mens, Childrens, Womens Apparel. Product shipment, payment, communication, billing, and any kind of service-related complaint about JC Penney can be filed via the specific JC Penney complaint section. Click here to get notifications about new complaints of JC Penney. DoNotPay even helps with this part and gives you a script to follow. In all, JCPenny uses 8 work email formats. In this role, Melker develops and oversees JCPenneys Transformation office, ensures transformation initiatives are executed to maximize value creation, defines corporate strategy, optimizes corporate processes and explores strategic partnerships for the Company. "We're happy to share that JCPenney has . She is responsible for establishing and maintaining relevance across the Companys apparel, footwear, and handbag categories, and segmenting the Companys exclusive private brands. Jcpenney specialises in retail. .tg .tg-fkpb{background-color:#f0f0f0;border-color:inherit;text-align:left;vertical-align:top} JC Penney currently employs approximately 60000 people. As soon as a real human answers the phone, you will be notified so that you can speak to them. You closed my account saying it was inactive. He also held leadership roles in specialty, wholesale, department store, and supply chain organizations at William E. Connor & Associates, Ltd., PVH, Abercrombie & Fitch, and J.Crew, inclusive of international assignments for more than 12 years. Phone: (866) 435-7111 Email: Click here .tg .tg-0lax{text-align:left;vertical-align:top} Tessaro is charged with managing all buying activities within these categories to ensure the assortment is aligned with Company strategy and to promote brand loyalty and excitement among customers. .tg {border-collapse:collapse;border-spacing:0;} Ship Point/Return Goods Location Change Request Form, Each supplier is required to have a single. James (Jim) DePaul joined JCPenney in August 2019 as executive vice president of stores, reporting to Marc Rosen, chief executive officer. Other common JCPenny email patterns are [first] [last] (ex. Point of Sale and jcp.com ticketing process and related issues, web content/Supplier Content/Footer/Contact Directory, 2014 J. C. Penney Company, Inc. - All Rights Reserved. Prior to JCPenney, Phillips served as the CEO of Mizzen + Main in Dallas where he led the premium performance menswear brand while navigating new dynamics and challenges as a result of the Coronavirus (COVID-19) pandemic. Prior to joining JCPenney, Plaines was the executive vice president and CFO at Jones Lang LaSalle (JLL), a leading global commercial real estate services company. General accounting or billing procedures. Duennes is responsible for the Companys logistics, retail, and eCommerce distribution center operations and global logistics, including supply chain strategy, analytics, engineering, and systems. @hazardsportwear Thank you! She stepped into the role of Chief Supply Chain Officer in 2022, also reporting to Marc Rosen, chief executive officer. Looking for a particular JCPenny employee's phone or email? Check the section to learn more about which tools and technologies are used by Jcpenney and how much is Jcpenney oriented towards technology. How is it that you dare to assume the "corporate responsibility" to limit consumer access to products made well and legally in America while selling so much merchandise from China? The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including . If your matter is still not resolved, or if you require assistance for a Customer Service related issue, please contact us by one of the following methods. We have received your DM and we will respond soon. He oversees the Companys ethics and compliance, government relations, and privacy groups. Thanks! We are more than happy to help. Contact JCPenney Customer Service the Easy Way. The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. Jcpenney is a Retail company and has headquarters in Plano, Texas, United States. Initial complaints should be directed to JCPenney directly. Its a way to monitor people, its a hassle, Keep your merchandise. .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;overflow:hidden; At Macys, Wilson served in several roles of increasing responsibility, including executive vice president of business strategy, where she was responsible for the development of a transformative retail strategy across multiple facets of the company. The company operates 1,060 department stores in 49 U.S. states and Puerto Rico. I will never be back. DePaul holds a Bachelor of Science in business administration-accounting from the University of Missouri St. Louis and an MBA in finance from Lakeland College in Wisconsin. He was appointed senior director of supply chain strategy, engineering, and analytics in May 2015, and advanced to vice president in April 2020, He was promoted to senior vice president in December 2022. You can find the contact information for your closest JCPenney Optical by visiting our store locator page. CONTACT MEDIA RELATIONS. She led the $1 billion neimanmarcus.com business and oversaw product management, category management, site merchandising, performance marketing, analytics, data science, promotions, drop-ship buying, e- commerce operations, and new sales channels. He is responsible for overseeing all aspects of JCPenneys Home merchandising strategies, ensuring alignment and congruency across categories to create a compelling shopping destination for our customers. Phillips holds a Bachelor of Science degree in organizational behavior from the University of San Francisco. She was also on the Board for Cosmetic Executive Women in the United Kingdom. It was suppose to have went to my mortgage Co. As soon as I discovered the error I contact my Bank but they couldn't stop it and they suggested I contact JCP Which I did. Earlier in his career, he held HR leadership roles at Merck & Co. and Pepsi-Cola Bottling Group. Previously, Osborne held the position of senior vice president and general merchandise manager for Beauty and Center Core for Hudsons Bay and spent 18 years at Harvey Nichols with a position on the board as director of concessions and beauty. Here is a look at the three main ways to contact JCPenney's customer service department. Beauty & Salon Clearance The JCPenney Communities Foundation helps advance JCPenney's commitment to celebrate and serve America's diverse, working families. Comments are moderated so may not appear immediately. Marc Rosen is the chief executive officer of JCPenney. Anthony is based out of Kansas City Metropolitan Area and works in the Retail industry. Rating 2.2 Reviews 1357 Write A Review Edit 1357 Reviews For JC Penney Headquarters & Corporate Office orders customer service Worst customer service people I have ever experienced. Before LW Associates, she spent the majority of her career at Macys, Inc., and Federated Department Stores. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please send us a direct mes, @quesarahconnect We are sorry to hear this! Jcpenney is a Retail company and has headquarters in Plano, Texas, United States. Sharmeelee Bala joined JCPenney in January 2022 as chief information officer, reporting to Marc Rosen, chief executive officer. The J. C. Penney Company is a department store with 1,060 locations in 49 U.S. states and Puerto Rico. For 10 years, she has served on the Board of Directors for Jewelers for Children, an organization founded by the U.S. jewelry industry to help children in need, and became chairman in 2017. Chad Duennes is senior vice president of supply chain, reporting to Laurie Wilson, chief supply chain officer, senior vice president planning & allocation and pricing. Can you please send us a DM w, @ladybugteach411 Hello, Thanks for reaching out. While at the company, she completed the largest acquisition and integration in company history, established its capital allocation strategy and drove their finance operating model transformation. padding:10px 5px;word-break:normal;} overflow:hidden;padding:10px 5px;word-break:normal;} Type in Skip Waiting on Hold and select the product. JCPenney was founded in 1902 with one simple rule - to treat others as we would like to be treated. For information and inquiries regarding supply chain not covered by the listed contacts. I was given the answer to ck back Share your photos and videos with others to prove the truth of your words. EVER. .tg .tg-voov{background-color:#333333;border-color:inherit;color:#ffffff;font-size:medium;text-align:left;vertical-align:top} FlexPLM- Indirect Supplier Training & Support, Indirect Supplier training is conducted upon request from yourjcpenney brand management team, For systemFlexPLM support, contact 972-431-6900 to open an incident report. Customer service departments are not known for their speedy service. Melker holds a masters degree in business administration from Harvard Business School and a bachelors degree in business administration from the University of Oklahoma. Bala is responsible for the Companys information technology (IT) organization and global technology systems that power the Companys stores, operational centers and supply chain, and corporate functions. Can you please send u. Mullen has a bachelors degree from Princeton University and a master of business administration Plaines applies a customer-first mindset to improve performance and profitability, scale high-growth operating models, and accelerating business transformation. We have received your DM and we will respond soon. Tessaro brings more than 25 years of experience in fashion merchandising, product development, inventory management and financial planning to the Company. JCPenney is one of the most recognized clothing stores in the country. JCPenny Email Formats and Examples He was promoted to associate general counsel, litigation and privacy in 2020, where he was charged with leading the teams that manage all litigation and privacy affairs for the Company. Copyright Coporate Office Headquarters -2023. Conte has more than 34 years of accounting and audit leadership experience. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. Wayne Milano is senior vice president, global sourcing and product development at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. @media screen and (max-width: 767px) {.tg {width: auto !important;}.tg col {width: auto !important;}.tg-wrap {overflow-x: auto;-webkit-overflow-scrolling: touch;}}, iMPOWER by Prabal Gurung for JCPenney Launches with an NYC Pop-Up, Honoring Womens History with Hope & Wonder, Nationwide Rollout of JCPenney Beauty Reaches its Halfway Point, Meet the Leader: Shenece Johns, Senior Director of JCPenneys Inclusion and Diversity Team, JCPenney Beauty takes over the Dot Com Experience.