stubhub refund lawsuit

A California class-action lawsuit has been filed against the ticketing site StubHub. I have not received any information on recovery of my money yet. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. This is a major change for the ticketing industry. All rights reserved. Bear in mind that the information in this blog post summarizes the allegations put forth in the following legal complaint. Add me I had cancelled tickets in Arizona last year. Let us know in the comments! Women Dominate Acting Winners at First Gender-Neutral Independent Spirit Awards, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. 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Of the states that disclosed the monetary value of their refunds, Law360 reports that more than $3.6 million will go to consumers in the District of Columbia, while more than $3.1 million will go Colorado consumers, almost $2 million to Arizona consumers, and more than $420,000 and $382,000 to consumers in Maryland and Indiana, respectively. StubHub at that time began denying customers refund requests and instead only offered to provide customer credits equal to 120 percent of their purchase, the states claimed. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Please add me to this class action against STUB HUB. Fan rewards: The complaint was reportedly filed by a Wisconsin man named. They never followed up. No mention is made of the safety of the attendees. Amanda Bronstad staff reporter Two women will lead lawsuits filed against StubHub after allegedly failing to refund event tickets due to the COVID-19 pandemic. Others were postponed. Speaking to the broader business model of companies like StubHub, Vivid Seats and Gametime, the case places the blame for StubHubs inability to provide cash refunds in the face of mass event cancellations on its inherent shortage of operational cashflow. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Terms and Conditions. The plaintiff has purchased a ticket for a suspended NHL game through StubHub but has received no refund. Please download the PDF to view it: Download PDF. Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. Tickets are 100% guaranteed by FanProtect. 24/7 customer support: Sign up to receive our free weekly newsletter. If a show is canceled, with no new date, then they will. I no longer have that card either and was concerned about that as well. Thanks to the nightmare known as the COVID-19 pandemic, StubHub faces a rather existential problem. I called them today, and at least they answered and a nice woman said she would escalate the refund and personally get back to me with an update. Payments will be provided if the Court approves the Settlement and after any appeals are resolved. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give. I am disputing through PayPal. StubHub is the world's top destination for ticket buyers and resellers. On Feb. 26, StubHubs general counsel was hailing the companysFanProtect program to Congress as the hallmark of our business and it is why we have earned the trust of fans around the globe. By March 12, StubHub was nudging consumers toward a coupon valued at 120 percent of the original purchase even whileacknowledging, Our policy is to provide a full refund with fees if an event is canceled. But by March 25, refunds were only provided to buyers where required by law as the 120 percent coupon became the default policy. A federal class-action lawsuit against StubHub has been filed by Matthew McMillan. If you would prefer a cash refund, simply . I am appalled at their lack of customer service and straight out thievery. Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. 2. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller, Customers Can Claim StubHub Refunds in Cash. They sell you things they don't actually own and if there's an error, too bad for you. StubHub has since renewed its motion to compel arbitration and to dismiss most causes of action as deficiently pleaded. In response, he received a refund in the form of a coupon worth 120% of the original price. settlement administrator or your attorney for any updates regarding I only hear that events will be cancelled if there are not enough performers. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The new policy offerers a coupon. The company reportedlydoesnt have enough liquidity to honour these requests though. Prices may be higher or lower than face value. New cases and investigations, settlement deadlines, and news straight to your inbox. Re: adele show refund. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. StubHub is a scam and a fraud. U.S. District Judge James S. Moody Jr. tossed the StubHub lawsuit in a Florida federal court, saying that lead . If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. The suit alleges that StubHub should have provided refunds to its customers after they complained to the company. StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many . Got my money back through my bank investigation. CEO Baker is just another crook collecting money he never earned. I had to do all the work, not them. Now I am left a dissatisfied customer without tickets and trying to buy last minute tickets that are even MORE expensive than what I had paid for. They too should be held accountable. Many events this past month were canceled. The company blamed the difficulty of recouping from sellers during the pandemic. Combined with viagogo, we now span 90+ countries around the world. I was denied my request for a refund. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement The complaint claims that the company did not offer refunds for tickets to canceled events. Rather than a simple courtesy, cash refunds were and remain contractual obligations between StubHub and customers such as the plaintiff, who the suit says bought two NHL tickets and received no refund from StubHub once the league suspended the remainder of its season. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. I want my damn money from the purchase of my tickets!!!! and how can you speak to my credibiity when you never talked to me about this made up problem in your head like I hve told them and I stand by I was suspended to keep me quiet and not let others know what I knew about them. It was also worth 120% of the original order price. Privacy Policy | In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say . But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. The reaction was quick and decisive sports business reporter Darren Rovell referred to the policy as not only absurd (fans deserve their $ back), [but that] its unethical and likely illegal, in a tweet. Weve worked hard to create a platform that serves both buyers and sellers as a trusted marketplace, he wrote. StubHub retroactively changes cancelled event refund policy due to COVID-19 (Coronavirus) Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. Required fields are marked *. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. I heard they were being sued, so was just waiting for any information on recovery of my money plus the interest that accumulated on my credit card.

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