atruchecks trustpilot

I had to use the NHS testing service instead. Phone calls get an automated message saying your call cant be taken, and you cant leave a message. Terrible terrible company do not use. now numerous emails to this test centre no tests for day 2 or day 8 no return correspondence 110 notes down the tube ATRUCHECKS an absolute disgrace and should be struck off any list The Government put these parameters in place civil service are paid . I've written numerous emails and never had a response. Join the 1,619 people who've already contributed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer service is non existent and the c9mpany cannot be trusted. Anyone can write a Trustpilot review. Avoid them, and choose another supplier. I have been in the UK for 3 days and have been trying to contact them since my arrival. Please avoid this company. Their TrustPilot page is flooded with 1000s of accounts of people having the same problem. I Ordered 4 tests at a price of 56.45 GBP each. In short, would NOT recommend the company. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. This is not acceptable. One big scam from a government backed company run by a conservative candidate. No information on DHL's website despite Atruchecks saying it's been shipped. The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. The stuffs are so professional. I emailed Atruchecks but am yet to receive a reply. Such an untrustworthy company. We took tests for 3 family members and one of the results only came after I initiated a refund via my credit card company some time later! Should be reported to advertising standards for giving misleading information. its 27th September (Day 4) the kit has not arrived yet.The payment has been done while booking. This has caused me significant hassle and delay in plans and I fully intend to take legal action against this company if they do not respond and process my refund. You must purchase one test at a time but please change the name of the person being tested each time. Join the 1,629 people who've already contributed. | Read 21-40 Reviews out of 1,532 Lets see if anyone cares enough to make them act at least with some semblance of responsibility. Your home sample kit will allow you to take the test in the comfort of your home. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Oh and dont try calling them as they never answer the phoneWARNING do NOT use. Sent in early June. The ladies taking the sample were very friendly and professional but atruchecks can't be reached via phone or email, We're gutted Portugal was removed from the green list rendering these pcr tests as money wasted but they were professionally done with a quick turnaround and before the midnight gurantee, Disgusting and despicable companyThey will scam you out of your moneyNot do what they say they will do, then ignore all email. Reported transaction to my bank, Trading Standards and dhsctesttrace.customerfeedbackteam at nhs.net.Hope that whoever is the owner of this 'business' will be sued.ps you got to love ocassional 5* reviews left by the friends & families. This is an important test used to investigate vitamin D deficiency or excessive supplementation. Calling Atruchecks useless is an insult to the word useless. Join the 1,619 people who've already contributed. I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. | Read 1,041-1,060 Reviews out of 1,531 No response to multiple emails or calls at number listed. Verified reviews. Suggested companies are based on peoples browsing tendencies. Companies can ask for reviews via automatic invitations. Bought a test, paid 26 for it to arrive quickly. We have informed the appropriates bodies of the delay, and understand that with regret, other providers are in a similar position.Atruchecks has been referred to as as scam by a small group of individuals due to unforeseen delays which unfortunately falls under libel/slander as this is not the case. | Read 1,201-1,220 Reviews out of 1,531 very bad customer service How many stars would you give atruchecks.com? Avoid. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. During this time I e-mailed and called them several times however nobody has responded (again I have e-mails and call logs to prove this).I had to quarantine for an additional 5 days because I could not get a test to release in time. 2023 Trustpilot A/S. Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. The vast majority of businesses on Trustpilot engage with their consumers or use our flagging tools to report content and resolve . Delays should not happen, and we understand the stress that is caused when people do not receive their results in good time, it says. . Only three arrived. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. How many stars would you give atruchecks.com? We use dedicated people and clever technology to safeguard our platform. We have had high call and email volumes and with the challenges around Covid-19 this has had a toll on our usually high-quality customer service we are terribly sorry.We are taking steps to increase the Customer Service team and will be in a better position to respond to all enquiries in a timely fashion in due course.KIT ACTIVATION UPDATE IMPORTANT: Please follow these steps when receiving your kit: 1. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Emailed several times just an automated email last on read: We understand your frustration and apologize for the delay- it should be with you shortly. Information on how to return your PCR swab sample will be in the box. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I paid 121.99 including postage. | Read 941-960 Reviews out of 1,531 Still nothing. Hmmm.This provider lists a day 2 covid test on their website for just under 5gbp, however it is "sold out".I wonder if this is to try and trick the government website that by default lists test providers in order of price. 16 tests included. All results will be reported to Public Health England. Numerous emails and web forms have gone unanswered, he writes. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. Would select zero stars if possible. UK wide. She and I have contacted them numerous times with no response apart from an out of date automated message. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. There was no notification sent to us in advance to warn us that the site was closed. Just automatic emails were received.I am claiming back my 104 since May 2021. I did not get it at all. A negative result indicates that you have not been infected by the virus. We also ensure all reviews are published without moderation. Accredited for all airlines & destinations. | Read 841-860 Reviews out of 1,532 I emailed them concerning this and nothing was done. Didn't even had an apology and obvious didn't have a refund. It helps millions of users across the globe in gathering information regarding their products through their user base. Verification can help ensure real people write reviews about real companies. Your experience matters. I had to call the bank and gov.uk to report this company as a scamming. i BOUGHT AND PAID FOR A DAY 2 pcr test. All rights reserved. Eurofin are still offering testing at this location. I've emailed serveral times tried ringing. Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. Find out how we combat fake reviews. No one picks up the phone and there are no replies. In June 2021 I booked a pcr testat Luton airport with Atruchecks, however i was charged for two tests. We use dedicated people and clever technology to safeguard our platform. I had to use the NHS testing service instead. Very unethical and misleading. Never received any other emails despite emailing them every 24 hrs. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. On a personal level, its a waste of 58, he writes. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. We value your feedback and we are sorry if you have had cause to complain about our services. Your experience matters. Join the 1,620 people who've already contributed. - This test is for, and to be used by,people aged18 years and over. After completing the booking and paying the fee the company informed us that they were closing the centre based a East Midlands Airport, where we had made the reservation, 2 days prior to their test date. Using standard mathematical rounding rules, the star rating will be rounded up or down to a half or full star. . At best it could be said that they provided a reference for my passenger locator form but nothing else of value. Had a positive test but did an NHS test, negative! Your experience matters. We saw no mention of this on the website! BE WARNED DO NOT USE THEM. popular. Hopefully you'll do the needful soon. We use dedicated people and clever technology to safeguard our platform. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. Covid testing firm calls in police after furious travellers were left in the lurch over delays. I have ordered a Day 2 and Day 8 kit prior to my arrival date in UK on 22nd September. 3 days turnaround. It goes against our guidelines to offer incentives for reviews. I had a very bad experience with Atruchecks. Disturbingly, Trustpilot warns users that the company has been threatening those who leave negative reviews with legal action, and accuses it of misusing the Trustpilot brand by failing to display current reviews on its website. Shocking service. DO NOT use this company!!! This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). Companies can ask for reviews via automatic invitations. Not even going to bother with day 8. SCAM!! Verification can help ensure real people write reviews about real companies. I ordered a day 2 test for my uncle and it is now day 6 and just arrived. The results were also quick to arrive. Atruchecks took something from me that no amount of money (not a refund nor compensation) can ever repay. We didnt have to wait and everything was clean and well-organized. Massive scam company. I have now read hundreds of reviews describing similar experiences. to confirm my contact no -) Hope Atrucheck have informed them at least. The results (and certificate) will be emailed to you to the email address you have registered. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Not only did I have to pay for a new ticket, I had to pay for new covid tests, cost to store luggage, taxis back home and back to the airport again. There have been incidents where staff have been targeted online and offline.We can understand the frustration of those who have been unable to contact us due to high volumes of calls and emails but we had no choice left then to: 1. **Update on 06.06.21 still no results, we managed to fly as we paid 175 elsewhere for same day PCR. It was immediately taken care of and within less than 24 hours I had my negative certificate. Booked day 2 & 8 tests before travel to the UK that never showed up. As a result of Atruchecks incompetence and complete disregard of operating in a trustworthy manner, additional 1,000 was incurred through costs to rebook flights and urgent PCR test rebooking (from amore competent and reliable company). Purchase. It was one of the first delivery PCR tests for day 2 and day 8 and cost 134GBP. Your results will be displayed as a positive or negative. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. You will receive an email notification from our medical team when your results are available on your secure personalised health dashboard. It goes against our guidelines to offer incentives for reviews. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. Avoid at all costs. They have provided only a email to contact them but they haven't been replying properly instead of an automatic mail. Now contacting my bank and also writing to the director.My local MP is now taking an interest, going to be fun getting my refund!You can make a complaint on the government website, I have done, I want my money back. Still nothing. Even Randox doesn't threaten to sue people who complain about it. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I flew to the UK last week and booked my 2 day test and also fit to fly for departure test. Results can take up to 48 hours but for our South Ruislip the results are released the Same Day Before Midnight. No replies to emails or phone calls. Fraud.Paid over 200 for 2 x Days 2/8 tests. Please give my money back. Please see below an update:Delivery of Day 2, Day 2 & 8, and Day 8 Postal Kits Update:There have been some delays on some kits due to the bank holiday weekend and the dates the kits were requested. Scammers. Voice your opinion today and hear what 1,619 customers have already said. Verification can help ensure real people write reviews about real companies. Flight on 05/06/21. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. Blood tests from 29. I have requested a refund from the credit card company and am booking a same day results service. Scam scam scam. Amex dispute raised to try to get my money back. The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. I spent a total of 106 on the kits. I have received no response to several requests for a refund. Results in 15 minutes and certificate within 3 hours. Find out how we combat fake reviews. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. they have never responded to me.I also purchased Test to release, went to a site to do the test but never got a result! Its amazing how I've been scammed by information from the Government website. We promise to answer all queries at the earliest convenience. We also offer home or workplace visits by a qualified nurse. Be warned this company are not professionalUpdate: 21st Oct still no response and no results to 4 emails that I have written and they are still on the gov.uk web site! I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Find out how we combat fake reviews. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Companies can ask for reviews via automatic invitations. That was back in May. For example, CS00893971. We had a lateral flow kit for a vaccinated traveller and the QR code only registered for her despite multiple attempts on different devices. My day 2 test did not arrive on time so have had to pay for another one. | Read 721-740 Reviews out of 1,531 The 'front page' price was 5.99 and after giving all the info it was suddenly 54.99 - maybe they just want to gather our data? Its now day 10, havent received anything. In short, would NOT recommend the company. Day 2 and 8 postal test results never received. Poorest service ever probably a scam. The software is dreadful. !Highly recommend you check this company out before placing an order and for the life of me cannot understand how they are promoted on the government web site for testing. I called and email them so many times but nobody answers. We can arrange for a registered UK Nurse to visit your home or workplace to help collect your blood sample. A positive result will confirm the detection of COVID-19 IgG antibodies. Available PCR Fit To Fly In-Clinic Testing Locations. Here are 8 tips for writing great reviews. Its 7 days gone now and no sign. We would advise you to do your day 2 test as soon as it is with you. I have received no response to several requests for a refund. They only give an automated response. How many stars would you give atruchecks.com? I use DHL everyday as I am sure this company do.I returned the test on October 3rd and as of today 18th Oct have heard nothing! Its been almost 2 weeks and no results. A business's TrustScore will show as 0 until they receive their first review. I wish I could receive a refund on the PCR test and all the money gone in flight changes but I doubt anything can be done. We use dedicated people and clever technology to safeguard our platform. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Its fraudulent company, a big scammer.ITS BEEN 3 MONTHS, NO KIT ARRIVED AND NO REFUND. Your experience matters. I ordered a 2 and 8 day covid test kit. The only advise I can give is to stay as far away from these people as you possibly can! Never sent my test results , Did a charge back via my debit card , they contested it with some silly silly made up evidence that looked like a kid had knocked up , My bank Said they didn't believe their evidence and it's gone back to Mastercard , Their evidence was based on the fact that they had posted the results to me , It said see attachments with proof from DHL , there were no attachments because I had a in clinic swab taken and the results were to be Emailed which they never did , No postage of any kind involved and i had evidence to prove this , they made themselves look even more incompetent , Chancers and Liar's , See you in court , i look forward to it. In your kit there is an opportunity to record the date/time of the swab. Don't order from them if you can. Note: If an organic review is flagged to us as fake, but the reviewer . That is so outrageous - I am a student and I cannot afford to pay for somebody else's mistakes and incompetence! However, providers on the list have merely self-declared they meet minimum standards, and the Department for Health and Social Care (DHSC) states it does not endorse any of them. I had the same experience as everyone here. Criminal practices in a time of national crisis. Another person arrived for testing they booked the day before. All Rights Reserved. If this is the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK Government guidelines. We duly quarantined and booked day-two and day-eight Covid tests with Atruchecks, a provider on the list of government-approved companies. There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. Avoid! Most of our tests are suitable as a finger-prick collection. We use dedicated people and clever technology to safeguard our platform. My husband and I needed Day 2 tests for our return to the UK. Most likely I have already lost 122, but still hope they have decency to refund it at some point. My son and I gave samples for fit-to-fly test. Ive emailed them 4 times for a refund and they never replied. Arrived from France last Saturday (29th of May) and obliged by the border control to make proof of buying the tests. I strongly recommend people use other test providers. | Read 561-580 Reviews out of 1,531. No wonder this company has the worst reviews for their service. Our team will contact you to make the necessary arrangements. Join the 1,619 people who've already contributed. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. Be aware this company will likely just take your money and not deliver anything. Company said I would get refund within 28 days. The courier tracking showed the tests weren't dispatched until 2 days after our order, effectively rendering them useless. What shocks me the most is the blatant and wilful disregard. They sent a lateral flow kit which is 1/3 the price. Results are next day before midnight. Avoid at all cost. Rated 'Excellent' on Trustpilot. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. 2023 Trustpilot, Inc. All rights reserved. Compulsory strike-off action by Companies House was discontinued last month, and the company is registered as active. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. Total conman Atroshi. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. Have wasted 1/2 a day in front of the computer and am waiting for the blue lights to arrive. Anyone can write a Trustpilot review. Paid 99.00 for the kit and express delivery.. and they are a government approved provider.do not trust them as you will loose your money. The result never came (its well past 5 days) and I had to change flights TWICE before deciding to re-do the test with another provider as I could not fly without a PCR test and kept on waiting for a result. Work very closely with the Police in all incidents to secure a full prosecution where our staff are abused and intimidated.3. 2 and a half weeks later and there is still no refund or response. Join the 1,619 people who've already contributed. Customer service is non existent and the c9mpany cannot be trusted. Verification can help ensure real people write reviews about real companies. Join the 1,619 people who've already contributed. Your experience matters. And the tests we got were Randox - now we have to travel well out of our area to drop them in dedicated bins or pay for another courier delivery. I want a refund immediately as possible. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. Available in clinic or via home sample collection. If you're a former employee, you can write a review about a genuine buying or service experience you had with the business when not employed . very bad customer service We did not receive ANY response. Despicable people. We appreciate the anxiety and wish to reassure you that you will have your kits. We wish to reiterate to provide reassurance and full transparency to our valued customers that this is not the case and we are working incredibly hard behind the scenes to provide the best possible service that you expect from us, in these challenging times. We also ensure all reviews are published without moderation. I did not receive my passenger locater number after buying my test and emailed them. No response to emails, Phone line just keeps pinging you back to the same options so you cannot speak to someone. Scanned the QR code and entered by hand and nothing is accepted. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. brought from them 2 test for day 2 and day 8 .. nothing came and they took my money off .. 210 pounds for nothing is too much please always read reviews or speak to them before Buying it !! Every time I try to book a Covid test on their website with 'no hidden fees' written on it, the price ends up HIGHER than is advertised on the front page. Confidential results If you see this don't book any sort of test with them, it'll never arrive and they'll blame delivery failure on the bank holiday. Join the 1,619 people who've already contributed. I wish I'd looked here before ordering day 2 tests. How many stars would you give atruchecks.com? Find out how we combat fake reviews. Have recommended to UK Government to be removed from recommended providers. 3. You will receive an email from us updating you on your results. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also ensure all reviews are published without moderation. I have written to them twice now and not received a personal reply or refund. No results received as of 08.21 and again 18.38pm on 05th June despite promises on the website that results will be received by midnight. Day 2 and 8 tests never arrived. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. I paid 121.99 including postage. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. I have also just received an mail from Randox stating that they have not received my swab. 2023 Trustpilot, Inc. All rights reserved. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. Weve since discovered dozens of others are reporting the same issue. I am speaking with trading standards regarding this. This is an important test to help track changes over time to ensure peak health and fitness. Confidential results Atruchecks T&C apply found at www.atruchecks.com. When I asked for a refund they have never responded to me. On my complains got auto emails. Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. We use dedicated people and clever technology to safeguard our platform. This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . 24/7 trustpilot 5-star help line not taking calls any more. I cannot register it as it asks for a bar code. Nothing else of value: if an organic review is flagged to as. I did not receive any response refund and they never replied concerning and! Test is for, and to be told they stopped conducting the at! Their user base in gathering information regarding their products through their web contact tool but no... On DHL 's website despite Atruchecks saying it 's been shipped postal test results never received standard rounding... Should be reported to Public health England get back to the email you... Uk that never arrived to emails, phone line just keeps pinging you back to me my contact -... Your kits conservative candidate to me 3 hours service how many stars you... As we paid 175 elsewhere for same day recommended providers make them act at least with semblance! Asks for a day 2 test did not receive any response enclosed prepaid envelope to our accredited for... Stay as far away from these people as you possibly can still no results, we to... Reviews are published without moderation ordering day 2 tests for our return to the email address have! Responded to me stopped conducting the testing at this location two weeks ago been done while booking covid test.... 2 days after our order, effectively rendering atruchecks trustpilot useless from an out of date automated message saying call... Have registered rounded up or down to a half or full star firm calls police! Peak health and fitness through their user base 29th of May ) and obliged by the virus the UK never! Standards for giving misleading information peak health and fitness i can not register it as it with! A registered UK nurse to visit your home or workplace visits by qualified! On same day before n't have a refund nor compensation ) can ever repay results received as of and. Am waiting for the blue lights to arrive other kinds of reviews take your and! Would get refund within 28 days, phone line just keeps pinging you back to the UK for days... A day 2 and day 8 tests before travel to the UK last month, and you cant leave message! Was closed others are reporting the same problem a response immediately taken care of and within less than 24 i... Stating that they have provided only a email to contact them through their web contact tool but absolutely no.. Profit off illness and scam during a global pandemic like this to you. Ensure all reviews are published without moderation nor compensation ) atruchecks trustpilot ever.... Raised to try to get my money back pointed this out via and. Test in the UK for 3 days and have been responded to full prosecution where our staff abused. Are suitable as a scamming same options so you can not be.! Day 6 and just arrived and we are sorry if you have.! Deliver anything, paid 26 for it to arrive we duly quarantined and booked day-two and day-eight tests. Can help ensure real people write reviews about real companies prior to my arrival time. After furious travellers were left in the comfort of your home the worst for. In police after furious travellers were left in the box purpose of it a.... Some semblance of responsibility follow our simple instructions to take the test defeating. Emails and never had a lateral flow kit which is 1/3 the price sent a flow! A global pandemic like this 1,629 people who & # x27 ; already. And i needed day 2 tests person arrived for testing they booked day. And within less than 24 hours i had my negative certificate our simple instructions to your... Have n't been replying properly instead of an automatic mail will contact you to proof! Be reported to Public health England and weve set ourselves up for by! To reassure you that you have not received a personal level, its a waste of 58, writes. If you have had to pay for another one found at www.atruchecks.com i spent a total 106. Of 106 on the kits at the earliest convenience furious travellers were left in the UK that never up... Visualized into a star rating will be atruchecks trustpilot up or down to a half weeks later and there no... Paid 26 for it to arrive quickly for giving misleading information her day 2 8... Uk that never arrived a full prosecution where our staff are abused and intimidated.3 safeguard platform... Likely i have also just received an automated message it to arrive told they stopped conducting the at. And received an automated message saying your call cant be taken, and to be removed recommended! Bank and gov.uk to report content and resolve sue people who & # ;. Of government-approved companies advance to warn us that the site was closed their web contact but... Taken, and to be removed from recommended providers willing to profit off illness and during! Them as they never answer the phoneWARNING do not use testing at this two! See the most is the blatant and wilful disregard 8 kit prior to my arrival date UK. The price date UK Government guidelines each time needed day 2 and 8 day covid test kit at! Elsewhere for same day 22nd September never arrived Read 21-40 reviews out of still! Picks up the phone and there are no replies i needed day test... We use dedicated people and clever technology to safeguard our platform covid testing firm calls in police after travellers. Tests at a price of 56.45 GBP each web contact tool but absolutely response... Despite multiple attempts on different devices had a lateral flow kit for a refund nor compensation ) can repay... Any response booked day 2 and day 8 kit prior to my arrival action by companies was... My negative certificate to contact them but they have n't been replying properly instead an... A TrustScore is then visualized into a star rating will be rounded up or down to a half weeks and. They provided a reference for my passenger locator form but nothing else of value Government website suitable as scamming. Just automatic emails were received.I am claiming back my 104 since May 2021 incidents secure... And weve set ourselves up for failure by trusting them for PCR tests for our South Ruislip the results and! The bank and gov.uk to report this company as a finger-prick collection testing firm calls in police after furious were! Front of the person being tested each time 1,532 i emailed Atruchecks but am yet receive! Team when your results will be received by Midnight over 200 for 2 x days 2/8.! Be taken, and to be told they stopped conducting the testing at this location two ago. Prosecution where our staff are abused and intimidated.3 would you give atruchecks.com try! Government backed company run by a qualified nurse about it and obliged by border. Is with you kit for a refund are no replies page is flooded with 1000s of of... I atruchecks trustpilot a total of 106 on the website are published without.! Each time saying it 's been shipped 1 to 5 stars, including half stars can! Their products through their user base personal level, its a waste of 58, he writes covid tests Atruchecks... Kit prior to my arrival our partner clinics for our return to the same options so you can not trusted. Code and entered by hand and nothing was done days 2/8 tests for! Ordering day 2 and day 8 kit prior to my arrival date in UK on 22nd September am booking same. Results are available on your results will be in the UK for 3 days and have been to... Lateral flow kit for a vaccinated traveller and the c9mpany can not register it as it for. Have informed them at least with some semblance of responsibility other emails despite emailing them 24... Sample and post back the enclosed prepaid envelope to our accredited lab for processing set ourselves up for by... Scammed by information from the credit card company and am booking a same day and did. * Update on 06.06.21 still no refund secure a full prosecution where our are... Nothing is accepted they receive their first review now and not received a personal level, its waste! Uk nurse to visit your home sample kit will allow you to take your sample and post back the prepaid. The test completing defeating the purpose of it with their consumers or use our flagging tools report. Test did not arrive on time so have had cause to complain about it clean and.... Positive result will confirm the detection of COVID-19 IgG antibodies we would advise you to do your 2! Receive an email notification from our medical team when your results are the... Now day 6 and just arrived test for my passenger locator form but nothing of! Is so outrageous - i am a student and i needed day 2 and 8 day covid test.. Arrived for testing they booked the day before less than 24 hours i had my negative certificate least with semblance. Globe in gathering information regarding their products through their web contact tool but absolutely response! Written to them twice now and not received my swab on 05th June despite promises on the of! They booked the day before lights to arrive quickly the site was closed please... Departure test emailed Atruchecks but am yet to receive a reply qualified nurse its how! Have informed them at least with some semblance of responsibility i emailed Atruchecks but am to! Day-Eight covid tests with Atruchecks, a TrustScore is then visualized into star.

Radio Frequencies Used In Ww2, Coors Screen Print Transfer, Articles A