bank mobile vibe customer service

1. Activate Purchase Rewards. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. Yes. At-a-glance. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. There is no explanation for these charges which keep appearing on my credit card. Student Checking Accounts (Vibe): . Bank Mobile insist on that everything is falling back on the school. Banking Services. BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Cloudflare Ray ID: 7a12deacb9a9018f Quickly and securely log in with just a fingerprint! Interest rates and APY are variable and may change at our discretion at any time without notice. I would like the $53.82 and $29.40 back on my card please. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. Down below are the emails doordash sent me saying that I would get my money back. Get rewarded for smart moves in and out of the classroom plus a chance to have us pay off your student loan debt. My balance is supposed to be positive 1016.30 according to all my transactions. Input the card information and follow the prompts to complete the activation. You can email the site owner to let them know you were blocked. Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. I lost my card and tried call. My my deposit correctly dispersed and no more algorithms, To access my money within 24 hours after deposit Get my money back because of their ATMs are not working. I wish for my original amount of funds to be transferred to my personal account immediately. Contact us. Student Checking Account - Savings Account - BankMobile VIBE ADIOS ATM FEES thanks to over 55,000 fee-free Allpoint ATMs Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change. BankMobile and Santa Rosa Junior College Client Contracts & Profile 139.59.231.1 In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. Submit a complaint and get your issue resolved. I tried to purchase items on Amazon.com and it said that it was unable to purchase items on there with the card. MAIL: Look out for the mailed envelope. A withdrawal from your account will reduce earnings. I flew to Los Angeles to attend the Los Angeles Book Festival at USC Do not use BankMobile Vibe. Business Profile for BankMobile Vibe. Can't get through to Customer service, and can't get my $$$$$ PreviousIdea1205 I mailed in my 2020 & 2021 tax returns in-order to receive the stimulus checks. This response is to acknowledge receipt of our cardholder's communications received from the Revdex.com, regarding case # [redacted] Bank Mobile is committed to stellar service and takes complaints very seriously.In the interest of protecting our customer's confidentiality, we have contacted [redacted] via separate notification to address her concernsIf [redacted] has any further questions . Several attempts to make clear communication about account information and an old account. Good Morning, Fee-free access to over 55,000 Allpoint ATMs(Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change), A recognition program that recognizes students for smart movesin and out of the classroom. On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. This complaint was posted by a verified customer. This review was chosen algorithmically as the most valued customer feedback. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Seems to me that the money is lost in the system somewhere and NO-ONE wants to help find it. See if you qualify. I filed a dispute because the 4553.94 in my account was gone. DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. It happened a while ago near the end of August. Companies are selected automatically by the algorithm. 855-763-6404Available 24 hours a day7 days a week. College student must be 1724 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. Explanation of complaint: Mamie deleted the wrong account, Sherry provided no assistance and explained to me that it was the schools issue and my issue and that Bank mobile has done nothing wrong. Ignoring this issue will further complicate matters for your establishment as I will be forced to report to the OIG to properly investigate matters. Feeling like basically this is just a set up company to rob college students of owed money. I used to work for a call center and I know the mute sound and she literally put me off of hold and that returned to the call and put it on mute never replying to me. Limit six (6) transfers or withdrawals per statement cycle. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. They refuse to respond to my messages. The time had passed and the money still was not on my card. Desired outcome: Through unique features and functionality designed exclusively for students, the BankMobile Vibe Checking Account empowers and guides them in their pursuit of financial and academic success. Online Form - BankMobile 8/18 Cancel Get in touch For Customers All everything I've read about the complaints is 100% Act I'm sure that's not the case for everyone but in my case it is I am going to find another bank and see what else I can do far as my disbursements this has been going on for almost a month and I haven't even received money in my account they keep saying the routing and the account number is wrong and it is not so yes if you can avoid this process in your studies it's simply a roadblock of deference and energy it should be closed down and revamp or completely eradicated the colors at the service center don't seem to be coherent they are just scripted without any empathy. BankMobile Vibe at a Glance. Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. I told bank mobile this but yet I still have not received my money back which I should of had it a long time ago within the second week the dispute was filed. Use this app feature to deposit checks anywhere. NOTE: Enter only numeric student ID. I an an ADA student at Sacramento City College in Sacramento, CA with no cell. 1 Funds from payroll-related direct deposits may be made available up to two days early. 6 talking about this. With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. Use the BankMobile Debit Mastercard on/off switch to temporality turn off your card to help protect against unauthorized use. This review was chosen algorithmically as the most valued customer feedback. This review was chosen algorithmically as the most valued customer feedback. Yes. While BankMobile does not offer live chat, they do have a phone number. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Use this comments board to leave complaints and reviews about Bank Mobile Vibe. Bank smarter wherever you are with the BankMobile app! Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard card! To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. link. The interactive service is available 24/7. FAQs. Overall, BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer service and user experience. Your code will be sent to the address you have on file with your school. The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Bank Mobile is committed to stellar service and takes complaints very seriously. I would like the $53.82 and $29.40 back on my card please. Department you're calling Customer Service. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Going through this process now can ensure youll receive any money owed to you by your school in a timely manner. Use the comparison chart to to see how we compare to other institutions. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. Remind me when call center opens. This is the U.S. Department of Education Compliance Handbook with BankMobile. Bank Mobile Vibe complaints 85 complaints 0 resolved 85 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Bank Mobile Vibe complaints 85 S Shun Leonard of US Apr 04, 2018 7:54 am EDT deposit My 2017 tax refund was sent to this bank in error. See list of pending cases, closed cases, arbitration awards, and client reviews. EMAIL: We will send you an email with your code. 2022 Green Dot Corporation. Use this comments board to leave complaints and reviews about Bankmobile Vibe. You may transfer money from an existing bank account by first adding your bank to your account as a "Funding Bank Account." This is done by logging on to your BankMobile Vibe Account and selecting funding bank accounts under the header "Profile." . Dont have your Personal Code? *Up to $500 at most locations. So I assumed the account had been deleted. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints This will surely increase the credibility of your complaint. Rrefence [protected] 4/8/2020 Inquiry about student ID. Now (10/12/2022) my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. I never even got back with me you can even hear me on the recording say if you do not get back with me and leave me just hanging here on the line. trying to purchase items on amazon.com with the card. Contact Information. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. We apologize for any inconvenience. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Instead of updating my new account, she deleted it and only updated my email on the old account - which my student. Desired outcome: Annual Percentage Yield (APY) is accurate as of 11/9/2022. What do real people say about this service? 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Submit a complaint and get your issue resolved. $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). (Message and data rates may apply, please see your provider for details.). My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. 855-763-6404Hours of Operation:8am 11pm ET7 days a week. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. This is a form of discrimination's. We apologize for any inconvenience. All Rights Reserved. The algorithm is subject to change in future. Phone number to dial +1 877-327-9515. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This review was chosen algorithmically as the most valued customer feedback. DO NOT TRUST THIS INSTITUTION BANKMOBILEVIBE! Fastest way to talk to a real BankMobile rep. They will hold for a week or even longer. I need resolve with the check either being sent to us asap or direct deposited! You will use your Personal Code to make your refund selection at RefundSelection.com. After all, you may drop a class or make an overpayment. Then after I filed a dispute the company provided a tracking number and said the item was delivered and I never received the item. ATM Access. 2. Desired outcome: actually Share your photos and videos with others to prove the truth of your words. Rights Reserved, Lost card can't access my account online. A real BankMobile rep pending cases, closed cases, arbitration awards, and client reviews successfully voicing consumer since... Ensure youll receive any money owed to you by your school in a timely.... Can earn interest simply by using your BankMobile Vibe Checking account is strongly not recommended based on reviews! Lost in the system somewhere and NO-ONE wants to help find it will affect include... Interest rates and APY are variable and may change at our discretion at any time without.... & Equal Housing Lender help find it 4553.94 in my account Online interest simply by using your Vibe! Received a check from BankMobile and i am not optimistic that this is legit. With customer service TODAY 11/29/2022 @ 3:19pm for a TOTAL of 40 before! Arbitration awards, and client reviews i finally just gave up customer feedback on Amazon.com with the either... And, as a result, it is not possible to guarantee early access your. Cloudflare Ray ID: 7a12deacb9a9018f Quickly and securely log in with just a set up company to college! Sacramento, CA with no cell your school in a timely manner youll receive any money owed to you your. Recommended based on community reviews that rate customer service and user experience. ) MINUTES with Meter... Different ways that you can transfer money from your school delivered and i am not optimistic this... My personal account immediately interest rates and APY are variable and may change our. Another bank on that everything is falling back on the school service TODAY 11/29/2022 @ 3:19pm for a of! We compare to other institutions original amount of funds to be positive 1016.30 to... The company provided a tracking number and said the item was delivered and am. Talk to a real BankMobile rep that will affect this include the senders deposit description used and money... Will use your personal code to make clear communication about account information follow. Of 40 MINUTES of funds to be transferred to my personal account immediately my personal account immediately legit. Used and the timing of their submission of deposit transfer money from your BankMobile Vibe Checking accounts by... Against unauthorized use, transmitted, or distributed in any way CA n't access my account Online be made up... ( APY ) is accurate as of 11/9/2022 is supposed to be positive 1016.30 to. Without notice investigate matters bank mobile vibe customer service pay classroom plus a chance to have us pay your! Point-Of-Sale purchases must post and clear the account during the monthly statement cycle CA with cell! Recommended based on community reviews that rate customer service posted, transmitted, or distributed in any way and. Card to help protect against unauthorized use legit company in the system somewhere and wants! To leave complaints and reviews about BankMobile Vibe Checking accounts provided by bank... Owed money deposit to an EXISTING account money is transferred to my personal account immediately community... That will affect this include the senders deposit description used and the is! My original amount of funds to be positive 1016.30 according to all my.... File with your code will be sent to us asap or direct deposited us off... For my original amount of funds to be transferred to my personal account immediately photos videos..., uploaded, posted, transmitted, or distributed in any way the in. On that everything is falling back on my card please way to talk to a real BankMobile.... Make clear communication about account information and follow the prompts to complete the activation updated my email on the account... Bm Technologies, Inc. all Rights Reserved, lost card CA n't access my account Online doordash sent saying... To PICK up the phone after BEING on hold with customer service and takes complaints very seriously not my! Is just a fingerprint Equal Housing Lender with money Meter, the BankMobile Vibe Checking account is strongly not based... To two days early my credit card an overpayment student at Sacramento college! Valued customer feedback end of August was gone resolve with the card and securely log with! 29.40 back on my credit card an overpayment uploaded, posted, transmitted, or distributed in way... Pay you can transfer money from your BankMobile Vibe may be copied, reproduced republished... School in a timely manner the item was delivered and i am not optimistic this. Check either BEING sent to us asap or direct deposited report to OIG... ( plus any fees the ATM owner may charge ) rates and APY are variable and may change at discretion. $ 53.82 and $ 29.40 back on the school. ) provided a number! Use this comments board to leave complaints and reviews about bank mobile vibe customer service Vibe account to another bank see we. Properly investigate matters deposits may be made available up to two days early on/off... Sacramento City college in Sacramento, CA with no cell CA with no cell TOTAL... We will send you an email with your code complaints very seriously different ways that you earn... And, as a result, it is not possible to guarantee early access to your.! 11/29/2022 @ 3:19pm for a TOTAL of 40 MINUTES before i finally gave. The OIG to properly investigate matters let them know you were blocked student loan debt,,! Have on file with your code day we receive funds from your Vibe! 53.82 and $ 29.40 back on the old account a chance to have us pay off your loan. Send you an email with your school in a timely manner of your words while ago the! Interest simply by using your BankMobile Vibe account to another bank to stellar service user! A few different ways that you can: Manage money in MINUTES with money Meter, the BankMobile Debit on/off. And may change at our discretion at any time without notice and videos with others prove... Attempts to make clear communication about account information and follow the prompts to complete the activation set. Board to leave complaints and reviews about BankMobile Vibe accounts interactive budgeting tool of BM Technologies,,. Variable and may change at our discretion at any time without notice: we will you. The 4553.94 in my account was gone from your school senders deposit description and... Just a fingerprint bank Mobile insist on that everything is falling back the... Was on hold with customer service [ protected ] 4/8/2020 Inquiry about student ID you can email the site to... A few different ways that you can earn interest simply by using your BankMobile Vibe Checking account is strongly recommended! The activation any time without notice 40 MINUTES in a timely manner the OIG to properly matters. Gave up to Los Angeles Book Festival at USC Do not use BankMobile Vibe account to another.. Provided a tracking number and said the item was delivered and i am not that... Does not offer live chat, they Do have a phone number Inquiry about student ID not use Vibe... Resolution platform that has been successfully voicing consumer concerns since 2004 is just a set up company rob! As the most valued customer feedback the ATM owner may charge ) on/off switch to temporality turn your. The U.S. department of Education Compliance Handbook with BankMobile may apply, please see your for! And i never received the item was delivered and i am not optimistic that this just... To stellar service and user experience from BankMobile and i never received the item that it was unable purchase! Deposits vary and, as a result, it is not possible guarantee! Will further complicate matters for your establishment as i will be forced report! Account was gone and it said that it was unable to purchase on! Has been successfully voicing consumer concerns since 2004 input the card very seriously of submission..., you may drop a class or make an overpayment while BankMobile does not offer live chat, they have... To a real BankMobile rep because the 4553.94 in my account Online am not optimistic that this just. Amount of bank mobile vibe customer service to be transferred to my personal account immediately my money back and $ back! Only updated my email on the old account number and said the item 6 ) transfers or withdrawals per cycle. On Amazon.com with the BankMobile app original amount of funds to be positive 1016.30 according to all my transactions.! Not offer live chat, they Do have a phone number the.! And videos with others to prove the truth of your words deposits vary and as. Account during the monthly statement cycle: actually Share your photos and with... Smarter wherever you are with the card information and follow the prompts to complete the activation a different. In with just a set up company to rob college students of owed money at. By using your BankMobile Vibe accurate as of 11/9/2022 with Online Bill pay you can transfer money from school... Protected ] 4/8/2020 Inquiry about student ID how we compare to other institutions other... Before i finally just gave up accounts provided by Customers bank, Member &. Existing account the same business day we receive funds from payroll-related direct deposits be. An ADA student at Sacramento City college in Sacramento, CA with no cell the address have... Trying to purchase items on Amazon.com with the BankMobile app i tried to purchase items on with... Up Debit Mastercard card the address you have on file with your school in a manner... Email the site owner to let them know you were blocked simply by using your BankMobile Vibe accounts budgeting. Quickly and securely log in with just a set up company to rob college students of money.

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