chatdeal support bundle

Found ticket in KAYAK, I booked with KAYAK but it was ticketed through Chatdeal. In regards to your booking, we would like to apologize for the lack of follow up from our side. It can become helpful when it comes to unpredictable situations (mishandled baggage, trip cancellation, or flight interruption) that might affect your trip. We appreciate that you were satisfied with our service and our customer care team was helpful. Chatdeal Help Center Bundles and Additional Services Support Bundles. Verification can help ensure real people write reviews about real companies. The people are polite (even when I am not) but incompetent. Stay far away from them both. Chatdeal refused to reschedule. Chatdeal. If the price drops, we will share these savings with you. He went out of his way to answer all of my questions and getting us the best flights for our companies business trip! Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! Kind Regards,Chatdeal Service Team. I had talked to a total of 5 cheating travel agents who told me their supervisor's names are Audrey and Rupert. I will most likely have to buy a new ticket if I want to get back home.UPDATE:After spending all day trying to talk to the company, I was able to reissue the ticket and fly back home. Read More Support Bundles Read More Cancelation for Any Reason (CFAR) Plan Read More . Kind Regards, KAYAK Help Center Documents. I got Support Bundle Plus for a round trip ticket to Europe. The service bundle, whether Standard or Plus, does not extend towards additional fees (change penalty or fare difference) that Travel Suppliers may require. Dear Rachel,We're glad that you enjoyed your experience with our agent Rory.Thanks for trusting us with your trip !Sincerely Yours,ChatDeal Team. The person "Jamie" suddenly went MIA. Instead, I wrote back to her saying those fights will not work and No, we are not doing those fights. Please email us at [email protected] Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The positive reviews on this site are written by Chatdeal agents. Highly recommend to STAY AWAY. So far, no charges have shown up in our bank account. I found out that one leg (the last one of the return) flight was cancelled. I called back to check on my refund and they said they'd let me know after 72 hours. Cant believe that KAYAK does business with Chatdeal. As soon as there's an update from Gol Airline's end, we will inform you via email. Frequently asked questions. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Kind regards, Much love. Currently our team is working on completing your refund back to your original form of payment.We hope to see you back with us to foster your future travel plans!Kind regards, Chatdeal Service Team, I arrived at the Icelandair boarding desk at Dulles on Oct 12, 2022 and was told that Chatdeal had not issued the ticket that I had paid them for. International Association of Better Business Bureaus. I booked a flight over the phone with Kayak, never even knew about Chatdeal. Now, a week ago I reached out to them regarding the change. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. In the future I might use Kayak for reference, but I will go directly to airline website to make my purchases. Chatdeal Team. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. The Plan offers a lot of benefits allowing you to cover unexpected damages. I thought it was booking with kayak but it turns out it somehow went through these jokers. I had to contact them. I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. Would you please provide us with more details, such as booking ID or ticket confirmation? Service 98 Value 96 Shipping 51 Returns 73 If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. By submitting your request you accept our Terms of Use and Privacy Policy, Follow us on Social Media to find out about latest updateson our progress. Basically $242.76 was just taken from me for no reason. Tip for consumers:Please don't use Chatdeal for anything. They are very clear and fast. The carriers just refer you back to Chatdeal. Yours Sincerely,Chatdeal Team. Dear Michelle,Amazing feedback! ChatDeal Service Team. Please email us at [email protected] Terrible, Dear Mary Anne, Yes No. Which was well within my rights. Which was well within my rights. We will be looking forward to your email!Best regards,ChatDeal Team. Faithfully yours,ChatDeal Team. But, I don't have a written confirmation that it is canceled. I would not recommend this company to anyone. I arrived at the Icelandair boarding desk at Dulles on Oct 12,2022 and was told that Chatdeal had not issued the ticket that I had paid them for. BBB Business Profiles are subject to change at any time. Frequently asked questions. Kind regards, After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). ChatDeal Service Team. On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible. Looking forward to speaking with you soon. And they left at O'Dark 30. We will be looking forward to your email!Best regards,ChatDeal Team. Chatdeal Help Center Bundles and Additional Services Travel Protection Plan. A lovely agent at virgin Atlantic offered to call them to get them to reschedule to no availDO NOT USE!!!!! Raavi was a good and helpful agent. Chatdeal Team. Chatdeal Help Center Bundles and Additional Services Support Bundles Support Bundles The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Tip for consumers:Please stay away from Chatdeal!!! Dear Loic,Your review is very concerning to us. He was understanding and very communicative. Travel Protection Plan is an extra service option offered with a ticket during the booking process. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer service is a joke. Bad customer service. Back to Help & Customer Service Frequently asked questions. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. Contact us via chat support, please. Dear Loic,Your review is very concerning to us. We are glad that you loved our services. Their customer service leaves you on hold for 30-45 minutes and just tells you that they will check with the airline and get back to you, which they never do. Dear Yaq,Thank you for your amazing feedback. 8.2 Crew. Then I went to the airline's website only to find that the flight was still there( running at the time of this writing), but with a moderate price increase.I contacted the customer service again to let them know I will go with the refund option, which I did through the link that was made accessible after the chat. We will be looking forward to your reply. You will still need to pay extra for whatever changes that needed to happen. Thank you!! It's the same thing they told me three days ago. Kind regards, This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. I can't edit my flight details or any information myself since "chat deal" is somehow my travel agent. Was passed along three times to end up with submitting an online form asking to review and discuss the impact of the flght chg. And not a response yet. I absolutely would not use this service. Now Chatdeal wants to charge me for the change and states that "they will check with the airline and get back to me". I had card decline issue and I think Chatdeal should solve this issue for future as It was hectic but Jenny was very helpful and solving the issue. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Chatdeal. Exceptional Customer Support! Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. I have not received any more emails from ChatDeal. DO NOT USE CHATDEAL. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. Well pass along the kind words.Faithfully Yours,Chatdeal Team. How dares she? Dear Wujun, Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Hope you enjoyed booking with Kyra. Highly recommend to STAY AWAY. A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. Frequently asked questions. General inquiries Please make sure to search or browse the knowledge base before submitting your question. Trust reviews.. My co-traveler, who booked directly through the airline, got this solved in one phone call. Dear Brady, BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I called them and spent 3.5 hours on hold before giving up. Unforeseen circumstances include but are not limited to hurricanes, floods, earthquakes, cyclones, thunderstorms, blizzards, volcanic eruptions, high winds, excessive precipitation, wildfires, and other natural disorders, or civil disorder and unrest, political instability, quarantine, aircraft maintenance problems, and security issues. As a result, on May 16th, 2022 the refund for the ticket was processed by the airline directly.

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