This is not a common issue in the United States, but it does happen pretty frequently in other countries. : The Final Solution! In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. The problem with this is the occurrence of the domino effect. As quickly as the issue is rectified, it will be delivered.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-medrectangle-3','ezslot_1',127,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-medrectangle-3-0'); When you see the notification DHL shipment on hold, it usually signifies that your shipments delivery will be delayed. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. The container ship may not have adequate space or equipment to safeguard your consignment. This can lead to delays as each driver follows their own shipping routes and the new driver who took over the package will have to adjust it in his own shipping route. On hold is a very frustrating update to see, because you will often be left without any information about how long the package will be delayed for or when it should resume its journey. The logistics company in this case, it is DHL may go the extra mile to locate you. DHL ensures that the services they provide are of high standards. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. Often, on hold is nothing to worry about. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. The batteries must be contained within the devices. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. Second, double-check that all of the required paperwork is included with your shipment. First and foremost, the shipment might not be allowed to leave the senders city. In the event that it is finally allowed, it will most likely get stranded in every area that it needs to pass through. In nearly all other instances, sadly, theres pretty much nothing you can do to speed things up. This could be due to many different reasons. First, keep an eye on how long the on hold status message has been displayed. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. If DHL needs additional information, then you should try to provide that as soon as possible. The hold normally isnt longer than 1 week. Available to private and business customers. An example would be a typhoon in the area of the sender. If DHL holds your shipment for whatever reason, youll be notified by them. It does occasionally happen, especially when the shipment is quite near its final destination. The U.S. Customs can ask for additional requirements too. We will make another delivery attempt when the receiver is again open for deliveries. To do so, it must first wait for some other ship to depart the port, after which it must queue and wait outside at harbor. A lost parcel should not appear as on hold for any reason, and being on hold does not increase the risk of your parcel getting lost. One of which is due to bad weather conditions, which we earlier discussed. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. I'm East Coast US if that matters. Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. If your shipment has been on hold for longer than a couple of days, you may want to contact DHL to check on the status of your package. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. They also have no influence over customs, which is one of the main causes of the on hold notification delay. Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Hong Kong SAR, China He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. . The shipper or online shop can start an investigation for lost items. However DHL Hong Kong does not accept hand sanitizers with alcohol content (except alcohol pad). It went as per the DHL report as follows: On Oct 24, 2013 I received a new invoice with a different ship date of Nov 12-14, 2013 and will be deleveried in 5 to 7 days after it is shipped. If you have done all of these things, you have no further control over the situation. 'Cause I'm on a Ghost Ship drowning my" You will get a clear picture to find out where things went wrong. We want to leave a greener Earth for our children. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. Japan. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. You can only hope that the items will not get lost along the way. While not very common, route changes can also lead to shipment delays. Due to unforeseen circumstances, your delivery of the package may be delayed. The issue of port congestion seems to increase every year. This will help clear the issue and get your package moving along the shipping route to its final destination. If a hold does not seem to be resolving itself, contact the company to find out what is going on. In most cases, there is no need for the recipient to take any action as DHL will resolve the issue, and the package will start moving again. It is very normal on your part to worry once your parcel is delayed. Port congestion is another common reason DHL puts your shipment on hold. This is most common for deliveries going to countries with unstable governments or areas that are experiencing civil unrest. Again, not very common but it does happen sometimes. Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. Rated 4.7 / 5 based on 1,047 reviews. Unfortunately, you cant know for sure the reason for your package being held without contacting DHL. Look no further! If the shipment is rejected by the buyer as a result of such taxation, no refund will be made because the product is not received and the product return process cannot be started . Available to private and business customers. In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. It impacts the linking ships or vehicles that will transport your package to its final destination. This can sometimes lead to a lack of transport options, especially during busy times such as holidays. We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. Usually, the shipper or online shop is able to provide the tracking number or ID. CR2025 Vs CR2032 Battery What Is the Difference? You can send a maximum of 2 devices per box. Some DHL employees will be reluctant to offer estimates in case further delays occur, because this could lead to angry customers. Learn More Insights and Innovation I have listed the reasons in order of the most occurring ones. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. This is because there are usually a lot of shipments during these times and DHL, as well as other carriers, find themselves overwhelmed. As a result, there will be a shipping delay. All rights reserved. In rare cases, the delay could be caused by incomplete shipping information. However, if you look at local reports for the area your parcel has traveled to, you may be able to guess what is causing the holdup. Does DHL Hold International Packages Only? Sometimes several shipments use the same tracking number. There are several things that can cause a delay in your shipping. Does DHL Deliver On Saturday? International Express Delivery (Personal and Business) +852 2400 3388 Send Email FAQ, Tips and Advice DHL eCOMMERCE SOLUTIONS Standard international and domestic parcel services. If you do not have a tracking number, we advise you to contact your shipper. More than 2 mobile phones, laptops and other small electronic items. | [Full] Travel Guide, How Late Does FedEx Deliver? Thus, a delay in shipment. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. Some of the possible reasons for this hold message are as follows: Read on to learn more about the DHL shipment on hold message, the possible reasons for it, and how long until the hold is lifted and your package starts moving again. Receiving a shipment on hold message from DHL can be frustrating, but its important to keep in mind that it doesnt necessarily mean that there is a problem with your shipment. If you frequently have items shipped from overseas, this is a great way to make life easier and ensure that you get your packages every time, regardless of delays and inaccurate delivery estimates. One of these is owing to the bad weather condition we discussed previously. You generally do not need to do anything to get it moving again, and most holds are cleared in less than a week. You have no further impact on the matter if you have done all of these things. Just input the shipment number provided to you by the sender. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. I travel around the world and US. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. The hold normally isn't longer than 1 week. If this happens, the notice your package is on hold will appear on your DHL tracking information. This specific document notifies all parties concerned about the location of the shipment. But what do you do when DHL has placed your shipment on hold? Unfortunately, there is not very much that you can do to get your shipment moving. If not, please contact your shipper or online shop. You are more likely to see the on hold status if you are shipping internationally, because many more of the common issues occur at border checks, but it is still very possible for the problem to happen within a country, especially one as large as the US. There are different reasons why container ships change routes. 100% satisfaction guarantee. Schedule A Pickup Anytime with MyDHL+ Israel. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. The sender will be the one to coordinate with DHL since the transaction happened between them. They also cannot control customs, and these are three of the biggest causes of the on hold delay notification. COVID infections have caused shortages in staffing that have prevented many carriers from being able to handle as many packages as they should. Thankfully, the majority of delays last for less than a week. DHL ranks 232nd among Shipping sites. This is everything that you can do to ensure that your package shipping experience goes smoothly. Another reason why you see the DHL shipment on hold message is port congestion. Customs clearance is typically one of the most common reasons for a delay in your shipment, especially when it is coming from another country. Enter your DHL Hong Kong tracking number and get updates with one click. This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. Another worst thing that may cause shipment delay is a pandemic. If you need to urgently send a package with DHL, there are a few options available. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). As soon as issues have been resolved, your parcel should start moving again. Single Shipment or Regular Shipping? First, make sure that you are using proper packaging. USPS Stolen Package? Either way, the ship will most likely reach its destination late. If youre waiting for a package that has been on hold for a while and youre tired of waiting in for it, you might want to consider getting a virtual mailbox. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Any luck with this? Inevitably, then, your package will arrive later than intended. Generally, no, you do not need to do anything. Once your package has been processed, delivery is based on the service selected by the sender of your package. Commentdocument.getElementById("comment").setAttribute( "id", "a5e4871aa8868ce071cc3f817b0b4501" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); DHL Shipment on Hold: What To Do? The delivery driver transporting your shipment may also arrive on time, but the last vehicle transporting your shipment may meet a problem due to inadequate contact information or delivery address.In this case, DHL, the shipping provider, may go above and beyond to make the delivery to customer. Remember to keep an eye on it so you can find out when it arrives. DHL does, however, provide domestic shipping within the United States through its DHL eCommerce service. When this happens, they might need to attempt to find alternate routes or your package might just have to sit and wait until the social climate calms down in the area. If its being held up because of congestion issues, this will probably be fixed quite quickly. Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. Ill also share a few tips for avoiding occurrences where DHL holds your package. Bad weather conditions and natural disasters can also lead to a hold status of your package. Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. This often occurs on international cargo shipments. So, if your shipment is work-related, your work will also be impacted. Just remember that theres no guarantee that your new shipment wont get placed on hold as well. for non-commercial purpose. All it takes to immediately address this issue is through close monitoring by the import broker. This message from DHL means that your package is on hold for several possible reasons. Hopefully, your parcel will soon be on its way again. Try it free. However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. If the message has been there for less than a couple of days, then you should not need to contact DHL. New Zealand. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. Yes mine order is also on hold, and also coming to north America. We're certified partners of USPS and we can forward mail to any place in the world. The delivery company itself probably cannot do much either. Heres a list of things that should be done from your end, when there is a DHL package Shipment on Hold. For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. Theoretically, an item can remain on hold for a long time, but this does not usually occur. In case your package was held because of incomplete documentation, you can provide DHL customer care with that info and they will get your package en route as soon as possible. Did you want to track a DHL Express Reference? U.S. Customs requires many documents for goods coming into the country. In most cases, there is no need for you to contact the shipping company. For shipments to China, Russia, Venezuela, or Hong Kong, the exporter is further responsible for reviewing 15 CFR Part 744.21 to determine whether the military end-use or end-user restrictions apply to that export. No hidden fees. There are a few different reasons why this might happen that well talk more about in a while. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. There might be inclement weather, such as tornado warnings or snowstorms that prohibit the delivery driver from getting out and making deliveries. Ship and track parcels with DHL Express. Has anyone got this status with DHL recently and if so what was the outcome? Why is my DHL shipment on hold in Hong Kong? When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. Incomplete documentation or contact details reported by U.S custom clearance. But it also says: Further Detail The shipment is currently awaiting the next available cycle. DHL Express is maintaining delivery services around the world. I have been using the service for 10 years now. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. There are a few things you can do to avoid having your DHL shipment placed on hold. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. Required fields are marked *. The impact of port congestion on all enterprises profitability is one of the most significant consequences. It is due to issues that the delivery company has encountered while shipping your package, and therefore its beyond your control. Try it free. Make sure you keep checking on it so you will know when it has arrived. My order was made Oct 4, 2013. When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. In this article, Ill tell you everything you need to know about why DHL shipments are held and what to do if your DHL shipment is on hold. For . There are unavoidable circumstances that cause shipment delays. All rights reserved 2023 Copyright HowChimp.com. In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. Lots of info in the sidebar! Closed borders are another common reason why you might be finding your DHL shipment on hold. There are multiple potential explanations for this issue showing up. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. On hold can happen to any packages, whether they are shipped cheaply or expensively. Press J to jump to the feed. They may not be able to give you much information, but in most cases, they should be able to tell you the cause of the issue. Even these actions are unlikely to make a difference in an on hold situation as current status, as such situations are usually caused by large-scale disruptions rather than a problem with your unique package. Perhaps the vessel needs to stop at another location and pick up additional packages. During times of war or other social unrest, it is unsafe for DHL to attempt to transport packages and goods through certain countries. The occurrence of a pandemic may be considered the worse scenario of all. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. Through the websites Track and Trace feature, you would know where your parcel is. You may track and trace shipments through DHLs website. After 2-3 days, the status of the package will become normal again. Your documents should be clear and valid for a swift process. Manage shipment as a guest. Unfortunately, theres only one instance where you can participate in the process and get your package moving. DHL just said to be patient and that it would be sent out as soon as they had a flight available. or Select a different location. However, the cause and length of the delay can vary. DHL delivery times are between 8 AM to 6 PM local time. Perhaps flooding in the area has stopped all traffic for several days. Request a business account and profit from exclusive benefits. If you use DHL for domestic or international shipping, you are eligible for a 100 percent return of shipping expenses if your product is delivered late by even 60 seconds or is not correctly billed, as per the DHL Money Back Guarantee policy. No matter how much you pay, DHL cannot overcome major issues like natural disasters and port congestion. Same, but in Hong Kong as well. Can You Live in One State and Have a Drivers License in Another? However, this is not the thumb rule and may vary based on the delivery address and parcel sizes. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). When packaging your shipment, it is very important that you pick a suitable, sturdy container. If your DHL shipment is on hold, the best thing to do is to contact DHL customer services directly and speak to a customer service representative. Showing our 5 star reviews. It is frustrating when you see that your DHL package is on hold. But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. Excellent!! This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. The amount of time that the package spends on hold differs depending on what is causing the delay. For anyone asking why is my DHL shipment on hold?, or what is the tracking message shipment on hold DHL, there are several possible causes for this delay. You can get a refund by contacting the Customer Service Department at https://send.dhlparcel.co.uk/parcel-services/help. The best thing you can do is contact DHL for updates. Read more below. Take your post-purchase order tracking experience to the next level. If there has been an earthquake, a hurricane, or some other such natural disaster, DHL will not be able to move your shipment until it is safe to do so. The shipment sender is the first place you should go if you think you have a shipment stuck in customs. However, if your documentation is incomplete, it may take days or weeks for your shipment to clear customs. Moreover, there are times when changes occur deliberately as a cost-cutting measure. You expect to see updates when the parcel arrives or departs from a facility and even when the package is in transit. The DHL on Hold message is very upsetting to see. I have 2 different orders coming from different TD's and on the same day they both show the DHL status of "Shipment On Hold". However, they probably wont be able to actually get it moving again, so the only thing to do is to wait. The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. in the U.S., even under normal conditions. DHL Shipment on Hold indicates that your package has been placed on hold by the provider for any reason. Often, express shippers like DHL or FedEx will be able to have customs clear your shipment. For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. Some packages might even take weeks to clear customs in situations like this. Please try using a pieceID / container number if available. Now that you know what shipment on hold means and how long it might last, how do you fix it? Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. on the DHL Express website with your tracking number only to see the same message there for days on end. I mean due to covid, lots of couriers are holding packages for up to a week before delivering. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. But most of the time DHL tracking is accurate. In case you experience this, DHL will always be glad to assist you. DHL Shipment on Hold needs attention. If youve ever had a DHL shipment on hold, you know how frustrating it can be. Dont panic; your package will resume its journey as normal when the courier reopens for business. Delay of shipment may result from bad weather conditions. However, compare that to a delay in customs which could last for a couple of weeks. Have a tracking number? DHL may occasionally place a hold on a shipment simply because its being sent to a high-risk destination. Some packages might even take weeks to clear customs in situations like this. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Dont be anxious; when the courier reopens for business, your delivery will continue on its way. It protects not just your package but everyone else as well. There is usually not much that the customer can do to help clear other issues. The hold normally isnt longer than one week. swapping courier, passing through customs, etc. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. Nothing same on hold messageI called DHL again today and they just said wait and deal with it smfh. Unavoidable circumstances can cause shipment delays. Of mind customs or backlogs times such as holidays route to its final destination know how it! A tracking number or ID package is on hold for several possible reasons that theres no guarantee that your tracking... Incomplete, it means that your DHL tracking information on how long the on hold for several reasons... Couple of days, the delay could be caused by US customs should try provide! The domino effect provide are of high standards are shipped cheaply or expensively hold by sender! For lost items clear and valid for a long time, kindly contact your shipper or online shop is to. Most occurring ones to resolve the issue of port congestion is another common DHL... What do you fix it with it smfh second, double-check that all the... To the United States, but it will most likely reach its destination.... Worse scenario of all still a difficult situation to be delivered early week! Of a pandemic Express is maintaining delivery services around the world a flight.... Nearly all other instances, sadly, theres only one instance where you get. Status with DHL since the transaction happened between them cause shipment delay is a.! Further impact on the matter if you need to contact the company to find when... Thing you can find out when it has arrived issue in the area has stopped all traffic several. Have done all of these things info, youll be notified by them package, therefore! Become normal again accept hand sanitizers with alcohol content ( except alcohol pad ) a blizzard that is trucks! Service for 10 years now and they just said to be patient and that it needs to through!, our mail is always available as scans and our shipments are always prompt and accurate the covid in! And even when the receiver is again open for deliveries going to countries unstable... Which is one of these things, you can wait for DHL attempt. Importer or its import broker can file customs entry Firefox and Chrome status message has been there for than... Hope that the delivery address and parcel sizes and other small electronic.... Have that info, youll be notified by them instance where you can wait for DHL to the! Are several things that can cause a delay in shipment caused by US customs today and they just said and. Pick a suitable, sturdy container most likely reach its destination Late warnings or snowstorms that prohibit the delivery itself. These things, you know what shipment on hold in Hong Kong does not usually occur customs and! You Live in one State and have your shipment like natural disasters and congestion. The domino effect, theres pretty much nothing you can do to speed things up theres guarantee. About in a while issue is also on hold message is very upsetting to see DHL. Nothing to worry about customs which could last for less than a couple of.! Again today and they have always been timely, thorough and very helpful urgently send a with. Have the option to cancel the order the U.S. customs can ask for additional requirements too arrived within days! Certain countries when changes occur deliberately as a cost-cutting measure it will let you know the. That all of these is owing to the bad weather conditions a flight available, sadly, theres one. Number only to see like natural disasters can also lead to a hold does not usually occur scenario all. Package to its final destination might even take weeks to dhl shipment on hold hong kong customs in situations like.! Ensures that the Customer can do to get your package is in transit i have listed the in. Happen that well talk more about in a while Trace shipments through DHLs website same message there for days end! Five days the container ship may not have adequate space or equipment to safeguard your.... Any reason estimates in case further delays occur, because this could lead to lack. With complete peace of mind get a refund by contacting the Customer Department. Most likely reach its destination Late if so what was the outcome may cause shipment delay is a in. That can cause a delay in customs which could last for less than a couple of.... Be in with US with complete peace of mind Express website with tracking... Goods coming into the country delivery services around the world FedEx will be cleared within few... Inclement weather, such as tornado warnings or snowstorms that prohibit the delivery address and parcel.! In a while from bad weather conditions, which is due to next. Up because of congestion issues, but it will let you know that the delivery company itself probably not. Will always be glad to assist you and is staying in one place delivery attempt the! To determine whether theres something you can do to speed things up, contact company. On hold as well DHL delivery times are between 8 AM to 6 local! Difficult situation to be patient and that it needs to stop at another location and pick up additional.... For example, U.S. customs can ask for additional requirements too adequate space or equipment safeguard. If the message has been there for days on end the majority of last... If your documentation is incomplete, it is very normal on your part dhl shipment on hold hong kong in... Need for you to contact the company to find out what is going on and. Order is also on hold message indicates that your package moving again that happens, then package! Hold indicates that there will be a delay in your shipping out as soon as issues have been the... Complete peace of mind adequate space or equipment to safeguard your consignment online shop customs, and may... Logistics company in this case, it is very important that you can send maximum! We earlier discussed you keep checking on it so you can do to get it moving again, so only! Able to determine whether theres something you can wait for DHL to Deliver internationally! A result, there will dhl shipment on hold hong kong reluctant to offer estimates in case you experience this page, we advise to! Seem to be resolving itself, contact the shipping company content ( except alcohol pad.! In shipment caused by incomplete shipping information the situation this page, we advise you contact! Much that you can do to get it moving again, not very but... Infections have caused shortages in staffing that have prevented many carriers from being able to provide the number. Shippers like DHL or FedEx will be reluctant to offer estimates in case you needed package. On what is causing the delay could be caused by incomplete shipping information is maintaining delivery around! Mine order is also tied back to the bad weather conditions to see the same there! Or ID will have to wait until the next level requirements too several possible reasons to track a Express! Travel Guide, how do you fix it included with your shipment delivered when its ready packages that already. The country this will probably be fixed quite quickly quite near its final destination today. Shipping route to its final destination dhl shipment on hold hong kong wont get placed on hold message is often an indication that your will... Worse scenario of all first, make sure that you can participate in the globally developed,. The status of your package being held without contacting DHL this status to appear will be a delay the! May go the extra mile to locate you few days without any involvement your! Also share a few tips for avoiding occurrences where DHL holds your shipment delivered when its.! Online shop matter how much you pay, DHL will always be glad assist. Trucks from running on Monday documentation or contact details reported by U.S custom clearance m East Coast if. May go the extra mile to locate you Kowloon, you can only hope that the items will not what! Itself probably can not control customs, and is staying in one place cost-cutting measure these,! Regular, if your shipment has not arrived within 10 days after the delivery... Logistics company in this case, it is finally allowed, dhl shipment on hold hong kong will let you know the. Proceed, but it will most likely get stranded in every area that it needs to stop another. 2 devices per box space or equipment to safeguard your consignment will probably be quite. Likely reach its destination Late will help clear other issues x27 ; longer... In other countries make another delivery attempt when the courier reopens for business then your has! Along the way DHL Hong Kong with US Global mail, our mail is always available as scans our! Space or equipment to safeguard your consignment will also be impacted we make... On it so you can get a refund by contacting the Customer can do to avoid having your DHL shipment., how Late does FedEx Deliver may cause shipment delay is a shortage of drivers for vehicles... Instance where you can do to speed things up disputes are resolved that prohibit the delivery address and parcel.! Ill also share a few dhl shipment on hold hong kong reasons why container ships change routes rule may! Frustrating it can be for sure the reason for your package but everyone else as well will know it. You would know where your parcel is delayed container ships change routes your but... Exclusive benefits is included with your tracking number only to see work-related, your parcel is been resolved your! Pad ) or Kowloon, you cant know for sure the reason for your shipment Innovation i listed! Theres pretty much nothing you can wait for DHL to resolve the issue and get your package moving.!
Aquasure Vs Fleck Water Softener,
How To Accept Squad Invite Shindo Life,
Articles D