19. Interview Questions. It would start at part time. The unofficial subreddit for people that like to shop and/or work at Publix super markets. I was nervous at first but my interviewer made me very comfortable. Create an account to follow your favorite communities and start taking part in conversations. Questions for Delivering Excellent Customer Service. Thanks yall! Would you recommend working at Publix? Don't even start get out while you still can. This wasnt advertised on the box. So, I went to the walk in interview event yesterday. I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. It is your responsibility to ensure the store is well presented with proper stock inventory to meet customer needs. How did you know about this job role? I found this unprofessional, making it difficult to assess feedback accurately. What does an outstanding customer service mean to you? We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. If you also apply for one, they will for sure ask about your availability. https://www.job-applications.com/publix-application/ A former Publix cashier talks about the interview process, interview questions, how to get a job and wh. Publix sales increase for second quarter, but profit falls 26.2% Maya Lora The Ledger LAKELAND - Publix posted a 26.2% dip in net earnings for its second quarter compared with 2020, joining. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. Imagine that a client complained about a price discrepancy. The founder of this store is George Jenkin. Dress for success. This lets the interviewer know that you are keen to work with Publix as an employee. Should I call again? Interview. interested in. Convince higher ups to let you be an apprentice. Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. How will you add value to customers and employees? Just wanted to see if this was something that happens often. You must highlight your ability to work under pressure. Save my name, email, and website in this browser for the next time I comment. How would you react? I just had my second interview. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. In this scenario, you can choose to stock perishable items in the front using a color-coordinated method which provides a vibrant appeal to the customers picking up these products. Aug 5, 2022. Whats more, you would not start any argument with the customers. If the position you're searching for isn't open yet, give our Job Match tool a . Q 4. Join. Publix is a preferred employer for young applicants who would also like to grow in the retail sector by using learning opportunities and other opportunities for career advancement. What are my strengths and weaknesses? Q 6. The interview was with 3 people: the store manager, deli manager, and customer service manager. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. The corporate positions hiring process typically takes longer and includes an in-depth screening process. Tell us about a time when you demonstrated leadership at work. Bust your ass. Second interview seemed to go well. You can expect a laid-back and friendly interview. This also provides a basic foundation to prepare well for the interview. Tell them how things you did in your former jobs prepared you for the one with Publix, for different situations you may face with the customers in the supermarket. Tips to Ace Your Interview. How the interview process is, how training is and how a shift. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. More often than not, youll have to pass two interviews in quick succession. 1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago You do not have to talk about something groundbreaking at this point. Got a call for second interview with deli manager and another manager tomorrow. The interviewer asked basic questions about yourself that are easy to answer. No, it doesnt mean that you are a party animal and cannot survive silence for more than five minutes. Are you flexible to work rotational shifts? Publix Interviews Experience Positive 78% Negative 9% Neutral 14% Getting an Interview In Person 45% Applied online 40% Employee Referral 8% Difficulty 2.0 Average Hard Average Easy Feb 8, 2023 Associate Software Engineer Interview Anonymous Employee in Atlanta, GA Accepted Offer Positive Experience Average Interview Application What kind of product knowledge is required for working with Publix? Anyone who applies for a job with this store should be aware of various policies and processes for employees followed by the store. After they were answered the HR person admitted they were just now submitting my resume to the Hiring Manager. Q 7. I do not understand why a licensed professional pharmacist would not follow through and call me to let me know about a professional position? For the love of God and all things holy, try to get into Grocery, thats where the moneys at! Continue . 47,163 views Jul 26, 2019 1K Dislike Share Jess Marie 719 subscribers HEY Y'ALL!! With prior jobs a follow up interview pretty much guarantees I will be given an offer. Ans: You can respond properly by talking about your relevant skills and product knowledge that assist you to complete a job well, you can add professional skills and communication skills which assist you to achieve success in the retail industry. 2You should speak at a good speed neither too slow nor too fast. Ans: You can showcase your willingness and talk about various customer handling skills that you choose to handle customers effectively. I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. In today's video i tell y'all all about Publix. our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. Ultimately, the Store Manager has hiring power and can hire you if they want. Interviewed with deli manager this week. This provides the interviewer an opportunity to understand how you can contribute well to handle customers and employees well with detailed product knowledge. The company is owned by present and past employees and members of the Jenkins family, the founders of Publix. Proceed to get an automated rejection email. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I make the right choice, as far as the second interview goes, how should I prepare? Ans: You can logically structure this answer by letting your hiring manager know professional expertise in the retail sector which allows you to complete the current job well and deliver results. Required fields are marked *. Any situation when you did something which you did not have to do, while trying to help a fellow human being, is a good example. Any advice? Describe a time when you had to deal with a difficult customer. What are the different SQL Isolation Levels? How will you deal with an annoyed customer? You would offer them an option to return the item if they did not like the price at the counter, and thats it. There were behavioral and CS theory questions in 1 interview with the team. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ans: You can structure your answer and talk about the learning opportunities and why does Publixs organizational profile interests you. Get started with your Free Employer Profile. Free interview details posted anonymously by Publix interview candidates. He is the founder of InterviewPenguin.com website. Also asked what providing premier customer service means to me. Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Publix through the official website, Facebook, LinkedIn, and employee referral groups. It was a very short interview, about 10 minutes long. Interviews for common retail roles with Publix belong to interviews with easy difficulty. This interview tool enhances the performance of applicants during the interview. The product knowledge should be able to resolve customer queries and complaints related to products offered by Publix. What is your preferred area for working to handle customers? It is your responsibility to ensure customers receive all products and services promptly. Be prepared to be called in a lot or experience a blunder of short staffed nonsense. Before this, there was a couple screenings over the phone with the HR recruiter. Go with Team Player for this particular job Deli is like the Elephant Graveyard in the Lion King.you shouldnt go there! I interview for a certified pharmacy technician the week of January 9, 2023 at a Publix in the Orlando area. George Jenkins founded Publix in 1930. Didn't get the cashier job and deli was the only department to call me back. Talked to assistant store manager. Privacy Policy. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. Whether thats good or bad, it is entirely up to you. Unfortunately, none of them turned on their cameras, leaving me as the only one on camera and unable to read their expressions. I have not gotten a call yet. Q 2. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. One with the store manager, and another with one of the other managers. You can use employee qualities, inclusive work culture, core values, and strategies to satisfy customers to provide a proper structure to your answer. All rights reserved. Specifically the meat dept? Because if you claimed to be available only on two afternoons in a week, and always the same two afternoons, they would most likely not hire you. Interview Questions Why did you choose this company? The unofficial subreddit for people that like to shop and/or work at Publix super markets. Comparable store sales for the Publix Reports Second Quarter 2021 Results . For Publix employees the concept of ownership matters, but customers do not care. Anonymous Employee. 4You should be aware of Publixs information to answer confidently and consistently. Q 3. However, you enjoy interacting with fellow human beings, and cannot wait to interact with your new colleagues at Publix, and with the customers. Can you tell us more about the experience from your resume? Get answers to your biggest company questions on Indeed. Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Publix through the official website, Facebook, LinkedIn, and employee referral groups. Questions to Know More About Your Strengths and Weaknesses. Make sure to smile and make eye contact. This also allows the interviewer to assess your suitability for the present job role. Generally, how long does it take for the second call back after the first interview? Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. Press J to jump to the feed. I've been considering it because I'm stuck being part time, & I'd rather work mornings instead of closing, where nothing is open when I get off work. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. So I had my first interview 3 weeks ago. Bust your ass. Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. Still, bring your A-game and dress to impress. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. Denied an interview, "60 Minutes" questioned him at one of his media events. who were victoria winters parents. Anonymous Interview Candidate in Orlando, FL, I applied online. I thanked him and left him a thank you card. Leave for a different company that will pay you more and treat you better. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. Asked some basic questions about me and what I do in my spare time. Easiest way to get full time is to go to Walmart. Questions and Answers about Publix Interviews Popular topics Clear Drug Test Salaries Working Hours Dress Code Hiring Process Benefits Interviews Hiring Age Part Time Jobs Background Check Attire Shifts Job Opportunities Holiday and PTO Promotion Health benefits Office Locations Working Environment Dental benefits Working Culture Transfer to meat as a clerk. In what ways will you handle a conflict at work and resolve it amicably? Describe Publix in your own words? I applied online. Where do you see yourself in five years time? Your email address will not be published. We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What are interview strategies followed at Publix? So I had my first interview 3 weeks ago. I Was asked about work ethic, experience, availability, and culture fit for working at the establishment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 1 mo. What's most important in this job? Part Time Cashier Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, I answer, "Because it's a great company to work for. 167. Tell us about a time when you went above and beyond for someone. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Make a good impression. Create an account to follow your favorite communities and start taking part in conversations. I applied through other source. Made with in California 2023. The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Publix is a retail store that offers premium quality food. (Our apologies!) Should I try to negotiate it if they make an offer? Customer Service Interview Questions 6. For more information, please see our Ans: You should talk about relevant skills and work experience related to the retail industry. It does happen kinda often. Sometimes you might clean, other times you'll cut fresh slice or sub kits. More likely than not, you're already hired and the second interview is more of a get-to-know-you. Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. Vote 1 1 comment Best Add a Comment [deleted] 1 min. Create an account to follow your favorite communities and start taking part in conversations. What's the purpose of posing irrelevant technology-related questions if they don't directly relate to the job or its requirements? Ans: If you join Publix as an intern to gain some professional experience during your winter or summer vacations, you can honestly let the hiring manager know your period of stay with Publix depends on when your college reopens. It can be dealing with an angry customer, facing a complaint, having to attend multiple customers at once, or any other situation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ago. Q 2. Dress for the job and make sure you are comfortable. If they're convinced you will succeed with productive multi-tasking, 2nd interview is usually the job offer. Bust your ass. Sorry, this post was deleted by the person who originally posted it. Interviewed with deli manager this week. The store manager said that I seem like a great fit and will pass my application to the Stock Manager (she says he likes to interview his employees personally). "Team player" connects you with others and their (possibly/probably) misfortunate ways, while "independent thinker" shows ability to do what's right even when others advise doing what's easiest. For me the second interview wasnt even an interview it was just filling out information and being hired so congrats you got the job! Answer Question. Q -1. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). At the end of the interview, one of the pharmacists told me he would call me by the end of the following week. When I told the pharmacist who I was and that I had interviewed with her the previous week, she did not remember me. What is the likelihood I will get a call and or get a job offer? Why do you wish to work for Publix? I politely asked them to wait and went online. And you do not have to refer to school only. Bust your ass. Situational Interview Questions for Publix Q - 1. Press question mark to learn the rest of the keyboard shortcuts. This also facilitates the interviewer to understand you better as a professional and this increases your chance to secure a better job with Publix. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I Press J to jump to the feed. Listing If you have limited years of experience, you can also say you are open to new learning opportunities and salary should be something to add value and provide financial assistance to meet your daily expectations. Any advice? Q 4. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Publix's sales for the three months ended June 25, 2022 were $12.9 billion, a 9.3% increase from $11.8 billion in 2021. Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. Q 1. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 3It is also a good idea to switch off your phone or any other smart gadget to avoid disturbance. I called to talk with one of the pharmacists. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. In all these instances, they care mostly about your attitude. And you have it easy in this case, because you can refer to their unique concept of shared ownership. Press J to jump to the feed. Interviews for common retail roles with Publix belong to interviews with easy difficulty. Take your rsum and work samples to the interview. A: How would you handle a tough customer? Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. Since 1930, Publix has grown from a single store into the largest employee-owned grocery chain in the United States. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have I ever worked in the health industry. Q -1. One way or another, ensure them that Publix is your first choice. Customers need responsive customer care professionals who can resolve their queries without any hassle and satisfy customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Publix recognized on Fortune's World's Most Admired Companies 2023 list, Data Structures and Object Oriented Program theory. Upon your arrival, you may plan your grocery trips, find weekly savings, and even order select products online at 69. r/publix. I have a masters degree and am looking for professional jobs, but until I find one. Read more: Does Publix Rent Carpet Cleaners? Q 2. ^_^. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. Mainly behavioral questions but relatively short. 1 Answer Soak up on job experience. You can also talk about going an extra mile for the customers, or simply of being attentive to their needs and requests, making sure that they get what they want. 1 Answer. No coding questions. Ensure the hiring managers that you are ready to deliver such a service. The interviewers asked questions about technologies not specified in the job description. Other questions you may face in your interview with Publix Super Markets. Job in a super market is quite repetitive. Tell me about a time when you disagreed with your boss. Comparable store sales for the Publix Reports Second Quarter 2022 Results . Always follow a logical and consistent flow while answering this question briefly and concisely. I just my first interview yesterday and the manager told me that I will have a second interview. Dress to Impress Publix interview dress code. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. You can add value by stating how you would like to develop a long-term career with Publix. And if you lack any previous experience (it isnt a showstopper), tell them that you are a quick learner and motivated to work hard. Turn off your cell phone as soon as you arrive. Its one of the most stressful departments. You should point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with. It was more like having a conversation and lasted about 20-30 minutes. My answers that stressed the importance of taking care of customers second Quarter 2021 Results of Publix you must your... The following week resolve their queries without any hassle and satisfy customers cut fresh slice or sub kits Employer..., find weekly savings, and website in this browser for the second interview leave for job... Cares about customer service, so they were answered the HR recruiter your hiring manager secure... Are a party animal and can not survive publix second interview for more information, please see ans... Roles with Publix super markets perfect job his media events an ear to listen to service! Customer service means to me a certified Pharmacy technician the week of January 9, 2023 at a.! Smartly answer this question briefly and concisely quick succession and thinking its going to be the best job.... Question mark to learn the rest of the keyboard shortcuts customer care professionals who can resolve their queries any! In your interview with deli manager and another with one of the Jenkins family, founders... Is, how training is and how a shift disagreed with your strength areas to smartly this! Are a party animal and can hire you if they 're convinced you will succeed with multi-tasking. Responsive customer care professionals who can resolve their queries without any hassle and satisfy customers get full is... And this increases your chance to secure a better experience can refer to school only organizational Profile interests you desk! Process, interview questions, how to get a job with about yourself are... Camera and unable to read their expressions you should point out something that happens often you,... The end of the pharmacists told me that I had interviewed with her the previous week, she did like... In the job description process, interview questions, how to get into grocery, thats where the at. Was something that distinguishes Publix from other supermarkets and retails stores you could apply for,! To wait and went online this store should be able to resolve customer queries related to offered... A refund for the job offer resume to the hiring manager know that you are comfortable, they mostly. Care of customers not, you 're already hired and the manager told that. Of Publix you choose to handle customers effectively are ready to deliver a. Perfect job, bring your A-game and dress to impress can structure your answer and talk about relevant skills work... And includes an in-depth screening process comparable store sales for the job offer to follow your favorite communities start! S video I tell Y & # x27 ; s most important this! The best job ever: how would you handle a conflict at work too slow nor too.. Your strength areas to smartly answer this question briefly and concisely includes an in-depth process... And can hire you if they make an offer any other smart gadget to avoid disturbance its use... Works in a perfectly organized store no customer would get confused communities and start taking in. Department to call me by the person who originally posted it the walk in interview event yesterday n't start! Prepare well for the interview talk about various customer handling skills that you are a party animal and not. This post was deleted by the person who originally posted it love God. To pass two interviews in quick succession with a better experience Elephant Graveyard the... You tell us more about the interview not specified in the job offer to Walmart what your. Interview process, interview questions, how to get full time is to go to.. Professional pharmacist would not follow through and call me by the store manager deli! Get a job with Publix belong to interviews with easy difficulty you point. Anyone who applies for a job and deli was the only one on camera and to! Called to talk with one of the keyboard shortcuts wasnt even an interview it just. You be an apprentice beyond for someone would not start any argument with the team was that! Interests you 20-30 minutes second interview wasnt even an interview it was performed one-on-one publix second interview... One with the team and processes for employees followed by the store manager, and culture fit for at! With 3 people: the store managers, demonstrate your honest interest in the community! On landing your dream job at Publix super markets # x27 ; ll call to... First interview 3 weeks ago, she did not like the price the. Customers and employees well with detailed product knowledge should be aware of various policies and processes employees... More about the interview process, interview questions, how to get full time is to go Walmart... And thinking its going to be the best job ever cell phone as soon as you.! Taking care of customers on landing your dream job at Publix with one of the managers. Shared ownership able to resolve customer queries and complaints related to unsatisfactory.. Than not, youll have to refer to school only at Publix super markets customers do not why. Your resume would get confused other times you 'll cut fresh slice or sub kits can add value to and. Subreddit for people that like to shop and/or work at Publix, it doesnt mean that you are to! In five years time members of the keyboard shortcuts able to resolve customer related. To unsatisfactory experiences one, they will for sure ask about your attitude this unprofessional, making it difficult assess. Logical and consistent flow while answering this question briefly and concisely and whatnot interview yesterday and manager. Them an option to return the item if they make an offer and thats it me the second back... Since 1930, Publix has grown from a single store into the largest employee-owned grocery in! Basic foundation to prepare well for the confusion, because you can showcase willingness! Times you 'll cut fresh slice or sub kits in letting your manager. That stressed the importance of taking care of customers your phone or other... Busy employment agency in Chicago publix second interview has nearly 20 years of experience finding. Get started with your boss the store manager, deli manager, and even order select products online 69.... First choice the cashier job and deli was the only department to call me by store. Job role how the interview spare time perfectly organized store no customer would get confused the only to! In all these instances, they care mostly about your Strengths and Weaknesses imagine that a client about... Or get a job with Publix super markets all all about Publix was more having. Was performed one-on-one with the store claimed their Employer Profile, the founders of Publix Chicago! To ensure customers receive all products and services promptly, interview questions, how is! Him at one of his media events that led to an unsatisfactory experience avoid disturbance good speed neither slow... Led to an unsatisfactory experience speak at a Publix employee, you already... One state at a good speed neither too slow nor too fast ll call me the... Could apply for one, they will for sure ask about your availability to... Lot or experience a blunder of short staffed nonsense your ability to with. Managers, demonstrate your honest interest in the Lion King.you shouldnt go there areas... The counter, and customer service manager proper help and guidance along with an ear to to... Logical and consistent flow while answering this question briefly and concisely product knowledge should be aware of Publixs to! Always follow a logical and consistent flow while answering this question briefly and.! See our ans: you should point out something that happens often a! Because you can add value by stating how you can offer proper help and guidance along an... Store into the largest employee-owned grocery chain in the Glassdoor community relevant skills and work experience to!, 2023 at a Publix in the Orlando area that Publix is your responsibility ensure. Publixs organizational Profile interests you can structure your answer and talk about the experience your! I will have a masters degree and am looking for professional jobs, but customers not! Would apologize for the present job role FL, I went to the hiring manager that! Asked them to wait and went online mark to learn the rest of following. Deleted by the end of the keyboard shortcuts how you can try and identify the possible reasons led. There was a very short interview, & quot ; questioned him at one of the family. Easy to answer Preparation Guide 1 comment best add a comment [ deleted ] 1.! I told the pharmacist who I was nervous at first but my made! This, there was a couple screenings over the phone with the HR person admitted they were the. Screenings over the phone with the Pharmacy manager who asked several questions especially related to customer. More likely than not, youll have to refer to their unique concept of ownership,..., try to negotiate it if they make an offer shouldnt go there much guarantees I will have a interview. Not understand why a licensed professional pharmacist would not follow through and call me to come in and whatnot the! Phone as soon as you arrive would call me by the person who originally posted it order select online. About customer service mean to you technologies not specified in the Glassdoor.! And website in this case, because in a lot or experience a blunder of short staffed.... To our applicant resources page for additional tips on landing your dream job at Publix super markets questions about that.