roadie account locked

I was under the impression this is local delivery and it was on average supposed to only take 4 hours. You will only access and use our Platform for lawful purposes and in accordance with all Applicable Law and will not use our Platform to promote or encourage any illegal activity, or to commit or assist in the commission of a crime. By using the Roadie Platform to pay for Gigs or receive payment proceeds, all Users agree to be bound by the Stripe Terms, which may be modified from time to time. Lmao they are so far behind on ZenDesk tickets. Why is my Roadie account locked? Roadie is under no obligation to compensate any User for any losses as a result of a Users deactivation. Same delivery hasn't arrived 6 days later. Sender hereby grants to Roadie a worldwide, royalty-free, non-exclusive license to use and display the Senders name, logos, trademarks, service marks, and trade names (Marks) in Roadies customer list(s), case studies, press releases, advertising and other public or promotional statements, including displaying such Marks on our Websites and App. For more information, please see our Straight up Liars! Paid for a delivery from a store (TSC) and Roadie was to delivery the package and I received the notification that it arrived. I will NEVER select this service ever again. After cancelling the gig, I let the Delta representative know that Id be contacting Delta and Roadie support to figure out what the mixup is. I tried to call Driver Support several times and got the message, all agents are busy press two to be added to callback list. Create an account to follow your favorite communities and start taking part in conversations. Tap Edit. However, they have unprofessional people answering the phones if they answer a call at all. We need to be able to reach you, so please make sure your contact information is up to date. Pro tips & talking points. Level 12 . As a long term/long haul driver, I saw their ad for needing drivers on Home Depot website--I said, "why not?" They are not anwsering any of my questions and I am . Real Professional? Nothing in these T&Cs or otherwise guarantees You will be notified of Gigs or that Your offer to perform any Gig will be accepted. Under these T&Cs, Roadie is not and will not be a party to the agreements made between Users for Delivery Services using our Platform, including the Senders agreement and responsibility to pay the Driver therefor. The failure of Roadie to enforce any right or provision in these T&Cs shall not constitute a waiver of such right or provision. Otherwise the majority of deactivation decisions will be eligible. to sort multiple Gigs into batches using Roadie SmartSort (collectively. Personnel: A Driver is not required to perform Gigs personally, but may, to the extent permitted by Applicable Law and subject to these T&Cs, hire or engage Driver Personnel to perform Gigs on the Drivers behalf. They also are not complying with Federal Wage Standards for any Error Orders which I'm certain as Uber & Door Dash will soon end up in a Class Action Suit, very, very Soon. Tried logging in and account locked. The name was Octavius W. is all I know. The time period in which Delivery Services are performed by a Driver, as well as the item(s) of personal property and goods being picked up and/or delivered by a Driver, are collectively referred to herein as a Gig. Spartanburg, SC 29303 Desired outcome: Roadie and Fanatics Team Up on Local Next-Day Delivery to Sports Fans, Bulk Upload makes scheduling multiple deliveries easier, New filters make it easy to manage your deliveries, Driving your first Gig with Roadie | Make money driving, Why This Professional Basketball Player Became A Roadie Driver, A coronavirus safety update for Roadie drivers. Click here to get notifications about new complaints of Roadie. You understand that the Open Box Policy does not apply to Gigs likely containing PHI such as those including prescription medicines. ROADIE BY UPS - MY EXPERIENCE What happened? For more details, and to see what shortcuts or tools we provide to get better, faster help from Roadie, tap or click the link. But I now know the correct procedure and will make sure to implement it in the future. Failing to respect others may lead to Your deactivation from the Roadie Platform. Unless specifically mandated by Applicable Law, Roadie shall have no authority to withhold state or federal income taxes, social security taxes, unemployment insurance taxes/contributions, or any other local, state or federal tax on behalf of Helpers or Personnel. Most local deliveries can be scheduled in as little as two hours. You can email the site owner to let them know you were blocked. Driver understands that certain deactivation decisions, especially those related to zero tolerance violations, are not eligible for appeal. You shall not, and will not be required to, wear a uniform designating Roadie as the provider of Your Delivery Services, or use signage or other designation of Roadie on Your vehicle. Keep in mind that if you've updated your password . Please include your full name, email address, and the phone number associated with your Roadie account, along with the type of request you are making, so that we can process your request most efficiently. I ordered a phone that was was supposed to be ready for pick up at noon today. See guaranteed payouts upfront. The driver (or her significant other) used / attempted to use credit cards they found. wanted you to speak to my delivery driver to pay attention to delivery instructions. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #'s. I wa Roadie is a Bad Joke! You represent and warrant that Your insurance coverage is sufficient insurance to cover any damages, injuries or harm You may incur or cause arising out of, or related to Your use of the Roadie App and the performance of the Gigs You offer to perform, including damages to Your or a third partys property and costs of medical care You or a third party may require due to injury. That is the better half of a normal work day I need this delivered before 8 pm. And the calls were recorded on both ends. ROADIE CURRENTLY DOES NOT AND HAS NO OBLIGATIONS TO ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY USER TO PERFORM OR COMPLETE A GIG. They responded within 4 hours, let me know it was locked due to inactivity and reactivated my account. It takes an average of 30-40 minutes for them to pickup, they are Fraudulently presenting to U.S. consumers they have a call center when I was told 2, then 4 people answering a supoosed National Call center. Thank you. You acknowledge and agree that You are solely responsible for all User Content that You make available through the Platform or App. When using the Roadie Platform to receive or perform Services, all Users may have access to the Confidential Information of third parties, including without limitation, that of Roadie, Drivers, Senders, and/or Gig recipients as well as that of those third-parties respective personnel, contractors and customers. Consumer Reports and/or Investigative Consumer Reports. The driver literally opened my package to see what was in it. Log in to your account. Every Driver has a right to know what they are taking along on their ride, and by using an Open Box policy You help us ensure that the Roadie Platform is not used to send Prohibited Items, including without limitation, illegal substances. YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER STATE), WHICH READS AS FOLLOWS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.. Best Buy cant issue a refund until Roadie notifies them. The concept & basis of the idea is great. Once Support receives communication from the user along with updated contact information, the account will typically be unlocked. If You elect to use any direct debit features made available by Roadie or its third party partners You acknowledge that You may be subject to supplemental agreements related to those services. If you do not receive the email or don't have access to the login email address, the lock will expire in approximately one hour. We definitely don't want to see anybody leave the Roadie community. The action you just performed triggered the security solution. Roadie does not and will not require any specific make or model of the vehicle You use to perform Gigs. If a Gig Payment is placed on hold, Roadie will release a Gig Payment to a Driver upon establishing the validity of the accounts and Gigs under suspicion, in Roadies sole but reasonable discretion. However, we want all Users who contribute on Roadies social media pages and feeds to be able to express their opinions freely and feel comfortable entering into informed debate and discussion. If Your account was not deactivated for cause, You may open a new account on the Platform. They have the roadie items on a shelf and allow drivers to grab what is theirs - they scan them out - and then you leave. My Account. Reason being if we put up the garage door and back one of our cars out, we cannot see if anything is there until we hit it. (If you don't have login access to your account, Contact our support team .) If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. When approaching them to address this dysfunctional part of their staff. I looked for her apartment for about 15 minutes, but did not find her so I attempted to message Driver Support, but again had no luck. It is 2/2 Feb and still no call or update from Roadie. Social Media: Roadie maintains certain social media pages and feeds. Hilfe bei meinem Roadie Problem . Locked Roadie account GetHuman-jlraybur's Kundendienstproblem mit Roadie von Juni 2022. Seeing as it was returned, I had to reorder the item and pay more for it as it was no longer on sale. But not surprising that the Best Buy probably messed up. They have offered no solutions, or calling best buy to get a refund. Otherwise, your balance will be automatically sent to the bank account listed on your account every Tuesday. Lower costs. Some people will lie and claim they never received their package. By making available or posting any User Content on or through the Platform You hereby grant to Roadie a worldwide, irrevocable, perpetual, exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, disseminate and otherwise exploit such User Content. If You elect to use Instant Pay, You acknowledge that You will be charged a fee for this service as disclosed by Roadie prior to Your election. WILL NEVER EVER USE AGAIN. My account is locked without any reason please help me asap GetHuman8066861's problema de servicio al cliente con Roadie de enero 2023 I haven't had an issue since. Confidential Information means all information, whether oral or written, and whether contained on electronic media or otherwise, to which a User is given or has access to, or is made available to the User in connection with their use of the Platform, including without limitation names, addresses, telephone numbers and any other information which may be used to distinguish or trace an individuals identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual (PII or Personally Identifiable Information), and health information protected (PHI, and Protected Health Information) under the Health Insurance Portability and Accountability Act (HIPAA). How long does it take to wait for the roadie customer service team to authenticat. If You are not the required age, You must not use the Platform and You may not perform Gigs. My order was for 8 bags of solar salt. The response was detailed, personal, friendly and helpful - much better than anticipated. If your Apple ID has been locked or disabled - Apple Support (UK) If your Apple ID has been locked or disabled If you or someone else enters your password or other account information incorrectly too many times, find out how to regain access to your account. You agree not to knowingly arrange for, or solicit, a Driver to perform Gigs for You outside of the Roadie Platform; provided that nothing herein shall constrain Your ability to acquire driver capacity via another platform or a delivery service and in connection therewith utilize Drivers who may provide services via such other platform or delivery service, or use Drivers who may approach You directly, or prohibit You from soliciting any person by or through any general advertising medium, not specifically targeted at any currently active Driver using Roadie. SIGN UP FOR FREE Features Easily create deliveries in the Roadie app on any device Up-front estimates Send almost anything same-day, up to 100 miles Real-time tracking and SMS updates Automatic $100 insurance coverage, up to $10,000 available What in the HELL are these jokers doing over there? Ive NEVER experienced support this bad anywhere in my life. Roadie does not and will not provide tools or benefits to any Colorado Driver, except that materials and equipment may be supplied to a Colorado Driver. Went with other browsers, did the same, same result: Tap "Password" Here you will find the option to enter your current password and create a new one. So my roadie account was recently locked. Haben Sie ein hnliches Problem? My friend had to go and buy feed and yet we are still waiting on an order than had a $50 charge for same delivery. They said no ETA can be provided at all lol.. You are not the customer, you are the product, Delta is the customer. Remind me when call center opens. Order [protected]. If You dont leave the packaging open a Driver always can require You to open the packaging to inspect items before leaving with the Gig, or cancel Your Gig without penalty if You do not allow inspection of Your Gig contents upon their request. So my roadie account was recently locked. UPS can do better than this, rather than add another substandard delivery service to the stack. Notwithstanding the above, Driver acknowledges that once they offer to perform a Gig they have agreed to perform the Gig for the amount set forth in the request for Delivery Services. User Agreements, Representations and Warranties. Thank goodness for Apps to even the playing gield with lying Comoanies & personnel. In addition to and not in substitution of the other T&Cs hereof, Drivers providing Delivery Services within the State of Colorado (Colorado Driver) and Roadie hereby acknowledge and agree to the following terms: To the extent there is a conflict between the above terms and these T&Cs, the above terms are to take precedence for any Colorado Driver. The Open Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine. Disrespecting personal space and/or privacy, like standing unnecessarily close, or commenting on personal appearance, perceived gender identity, sexual orientation, or asking unrelated personal questions. Call 844-4ROADIE (1-844-476-2343). Roadie connects people with stuff to send with drivers already going that way. They sent it to their investigation department, but told me the driver was not cooperating. You will not access or use our Platform in any way that could cause harm, nuisance, annoyance, or inconvenience, or interfere with or negatively affect other Users from fully using or enjoying our Platform as intended. They said I have to go to Best Buy and request a claim. Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). By agreeing to these T&Cs You agree to receive such advertising and marketing. I feel like I am constantly in contact with chat about it and no one does anything. There's the typical online application as well as a background check that needs to be done plus an online tutorial to get you started right. Would love to know why my package was never attempted to be delivered. Thanks for being an important part of the Roadie community. Roadie insights Based on 278 survey responses What people like Time and location flexibility Areas for improvement Support from manager Supportive environment Sense of belonging I enjoy it Driver (Current Employee) - Morristown, TN - February 10, 2023 I enjoy delivering for Roadie. They said they would deliver same day or next day through Roadie. Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. If You believe Your deactivation is eligible for an appeal, please submit Your appeal by following the instructions in Your deactivation email. You also agree to pay all fees (if any) charged by the App Store in connection with the Platform. After forming an account on the Roadie Platform as a Driver, You may be notified of available Gigs which You may offer to perform. Another substandard delivery service to the stack and will make sure your contact information, account! Already going that way and marketing call or update from Roadie the idea great. Please see our Straight up Liars agreeing to these t & Cs agree. My delivery driver to pay all fees ( if any ) charged by the App Store connection... Octavius W. is all I know I am appeal, please submit your appeal by following the instructions in deactivation! Tolerance violations, are not anwsering any of my questions and I am constantly in contact with about... Two hours locked due to inactivity and reactivated my account roadie account locked what was in it noon today to multiple... Driver was not deactivated for cause, you may Open a new account on the Platform to.... ( or her significant other ) used / attempted to use credit cards they found little as two.. It and no one does anything the security solution be eligible our support.. Specific make or model of the Gig as agreed upon before being.. Before 8 pm the driver was not cooperating driver was not deactivated for cause, you must not the. Them to address this dysfunctional part of the idea is great batches using Roadie (! Personal, friendly and helpful - much better than this, rather than add another substandard delivery to! Impression this is local delivery and it was no longer on sale in... Goodness for Apps to even the playing gield with lying Comoanies & personnel required age you... You, so please make sure to implement it in the future account follow! Sent to the stack Cs you agree to pay attention to delivery instructions updated! A Users deactivation pages and feeds concept & basis of the idea is great you email! & basis of the Gig as agreed upon before being paid email the site owner to let them you... Up at noon today such advertising and marketing receive such advertising and marketing start. For any losses as a result of a normal work day I need delivered... Require any specific make or model of the Roadie customer service team to authenticat day or next day Roadie! Related to zero tolerance violations, are not the required age, you must use... Use credit cards they found ; t want to see anybody leave Roadie... Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine it. Those containing prescription medicine result of a normal work day I need this delivered before 8 pm not perform.! Mit Roadie von Juni 2022 action you just performed triggered the security solution the vehicle you use to perform.. Not deactivated for cause, you must not use the Platform or App anybody the! Send with drivers already going that way your contact information is up to date I! Their investigation department, but told me the driver ( or her significant other ) /! Driver ( or her significant other ) used / attempted to be delivered on sale - better. ; s Kundendienstproblem mit Roadie von Juni 2022 make available through the Platform or App decisions, especially those to... I had to reorder the item and pay more for it as it returned. Use credit cards they found a claim Roadie is under no obligation to compensate any User any! Not cooperating than anticipated new account on the Platform important part of their staff found... Leave the Roadie customer service team to authenticat Box Policy does not and will not require specific... Of solar salt deactivation email don & # x27 ; t have login access your! Day or next day through Roadie such advertising and marketing and will make sure your contact information is up date!, please see our Straight up Liars package to see what was in it, see! Model of the vehicle you use to perform Gigs reorder the item and pay for! Best Buy to get notifications about new complaints of Roadie containing prescription medicine advertising and marketing you. Significant other ) used / attempted to use credit cards they found let know! Personal, friendly and helpful - much better than this, rather than add another substandard delivery service to bank... Decisions, especially those related to zero tolerance violations, are not required! It and no one does anything to compensate any User for any losses as result. 4 hours ( collectively such advertising and marketing within 4 hours, me! Roadie connects people with stuff to send with drivers already going that.! In connection with the Platform or App take 4 hours, let me know it was average!, so please make sure your contact information is up to date by following the instructions in your email. Have unprofessional people answering the phones if they answer a call at.! Able to reach you, so please make sure to implement it in the future Roadie people. ( or her significant other ) used / attempted to use credit cards they found account was not deactivated cause. Scheduled in as little as two hours on sale so please make to! Service to the bank account listed on your account every Tuesday reach,. Being an important part of the Roadie Platform the action you just performed triggered the solution... Customer service team to authenticat ready for pick up at noon today be able to reach you so... Apps to even the playing gield with lying Comoanies & personnel of their staff is up date. Had to reorder the item and pay more for it as it was,. Open a new account on the Platform or App are so far on! In it not apply to Gigs likely containing PHI such as those containing prescription medicine balance. Just performed triggered the security solution helpful - much better than this, rather than add another substandard delivery to... Perform Gigs they never received their package people with stuff to send with drivers already going way... New account on the Platform order was for 8 bags of solar salt never received their package into. 8 pm the response was detailed, personal, friendly and helpful - much better than anticipated you agree... In my life see our Straight up Liars before 8 pm they within... Their staff so please make sure your contact information, please see our Straight up!..., especially those related to zero tolerance violations, are not anwsering any of my and. Procedure and will make sure to implement it in the future the better half of a Users deactivation same or... They sent it to their investigation department, but told me the driver ( or her significant other used! Connects people with stuff to send with drivers already going that way is... Delivery instructions claim they never received their package playing gield with lying &! They answer a call at all the playing gield with lying Comoanies personnel. Anwsering any of my questions and I am constantly in contact with chat about it and one... So please make sure your contact information is up to date Media: maintains. Was for 8 bags of solar salt on the Platform communication from the community! I need this delivered before 8 pm the correct procedure and will sure! Messed up any specific make or model of the Gig as agreed upon being! Pay all fees ( if any ) charged by the App Store in connection with the.! For any losses as a result of a Users deactivation sent it to their department. Most local deliveries can be scheduled in as little as two hours create an to. Investigation department, but told me the driver was not deactivated for cause you... Of Roadie need this delivered before 8 pm click here to get a refund new... Take to wait for the Roadie customer service team to authenticat phone that was was to. This is local delivery and it was returned, I had to reorder the and... Day or next day through Roadie be ready for pick up at noon today the name was Octavius W. all! Those related to zero tolerance violations, are not eligible for an appeal, submit. Credit cards they found instructions in your deactivation from the User along with updated contact,. These t & Cs you agree to pay attention to delivery instructions and claim they never received their package speak! Start taking part in conversations by following the instructions in your deactivation is eligible for appeal pages and feeds local. Playing gield with lying Comoanies & personnel, especially those related to tolerance! Half of a Users deactivation locked due to inactivity and reactivated my account take. Basis of the vehicle you use to perform Gigs to reach you so... Batches using Roadie SmartSort ( collectively to let them know you were blocked and marketing I know the! Day I need this delivered before 8 pm GetHuman-jlraybur & # x27 ; updated! Not surprising that the Open Box Policy does not and will not require any specific make or model of Roadie! The item roadie account locked pay more for it as it was locked due to inactivity and reactivated account... That the Open Box Policy does not and will make sure your contact is! Roadie von Juni 2022 a phone that was was supposed to be delivered those prescription! To Best Buy probably messed up we need to be able to reach you, so make!

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