Tap the Verify email address button. I couldn't as all of the items under the manage settings bar were greyed out. This topic has been closed for further comments. You can also ask questions and find answers with other Sonos owners in our Sonos Community. Plus, thanks to an intuitive companion app, they're just really easy to use. Redirecting to /en-us/article/reset-the-sonos-app?language=en_US (308) The minimum requirements for Sonos controllers are listed. https://support.sonos.com/s/article/141?language=en_US, diagnostic report was submittedso this forum is of no benefit. Sorry, our virus scanner detected that this file isn't safe to download. This article discusses issues that may occur at . I thought this system was supposed to be entirely wireless? This is a bigger bugthan one would hope would slip through, but (in my purely personal opinion) it doesnt feel like iy requires a really urgent fix or rollbacks. On the Sonos app it does find arc, sub and two sl players. You chose Xmas day to switch to a new network? All the speakers have a white solid light on top. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. 2 3 In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). The proposed solution was to use the old network to delete the old network. Same problem, volume control from my PC Windows 11 for each room is greyed out, App on Android cell works just fine. Sonos speakers are the most popular wireless multi-room speakers because they deliver great sound (and good design) at a reasonable price. That is some bold risk management right there. Without submitting a diagnostic report from the Windows controller, the "Me too" response is of no value in resolving the issue. Best answer by Airgetlam 4 February 2022, 07:46. Ive just had the greying out issue in the Sonos app, and finally figured out what happened, and fixed it. But first tell us what router and all of your Sonos devices, and whether you are using S1 or S2. After years of no issues my Sonos Play 1 is visible on Spotify but cant connect, both on my iPhone 8 and MacBook Air. Speaker Recommender for Retail. Ive spent the last three hours trying to get the S2 app to function and connect to speakers after putting off the process of figuring out why none of my speakers were working or connecting anymore. Have cleared cache on Sonos app. Create a new account for the music service or login with an existing one . Enter your email address and a strong password. Every product is carefully selected by our editors. If you had you purchased those problematic songs from iTunes, delete them all and re-download them. Sorry, our virus scanner detected that this file isn't safe to download. Special categories used for promos. View original Like Quote Add to favorites Select Cloud Status and Cloud Download. Both updatedtoday. When you connect the second one, are you just using Add Product? Thanks. Redirecting to /en-us/article/sonos-app-requirements?language=en_US (308) ALSO! Have read on another thread that this occurs when switching to a new network and not deleting the old one. I have four locations, and its somewhat random which are greyed out. I dont know if this is related, but each time when Ive tried to restart the pairing process from scratch, when I open the Sonos app, it immediately picks up the speaker and asks if I want to add it. Please try again in a few minutes. Thanks. I have tried resetting and rebooting the device, the speaker, and the network. Switched back to the old wi-fi and now at least I can navigate! So if 1 person states they are having a problem, will the issue get looked at quicker then 2000 customers passing on their problems. At this point you can dothe wireless set up, which went OK. (The Roam is the first Sonos speaker that you can group with your other Sonos speakers over Bluetooth.). A place for all Sonos users to hang out and discuss hardware, software, installation, ideas and troubleshooting. . Or maybe the speaker just stops working correctly. Guidelines Leave enough space between Ray and your TV so you can reach Ray's touch controls. The Low setting has an audio delay of 75 milliseconds. Sorry, our virus scanner detected that this file isn't safe to download. Also. On a Mac or PC, the Repeat icon is located at the top of the screen . I connected via Ethernet and managed to get it to work with my phone. Unless youve notifiedSonos with the reference number from your diagnostic, merely submitting the diagnostic is of no benefit. I reinstalled the I Controller App and factory reset the speaker. Tap on Add Account to give your Sonos account permission to access Pandora. I can understand this is frustrating for you, but just about everyone can still listen to and control their music - there are mobile apps and a workaround for the desktop controller. In the menu bar, choose View > Show View Options. 1 DeiseResident 2 yr. ago Yep, 4 or 5 of the songs are greyed out when playing the album via Sonos. Thishappened yesterday after downloading the latest update. Help others find useful content by clicking the like button and selecting the best answer to your question. Since Sonos does not have its own input device changing networks is not as easy as on other devices. I have a Bell Home Hub 3000 in Ontario Canada. For more information, please see our Did you read and try allthe recommendations in the link provided by @Mark Pregarding interference? Sonos doesnt make computer speakers and despite how closely its Play:1 and Sonos One speakers look the part, they dont work like traditional computer speakers. To remedy this, we recommend that you first go to your account page and log out everywhere. Sorry, we're still checking this file's contents to make sure it's safe to download. Hi @ed888, and welcome to the Sonos Community! What is happening appears to be that you are making a bit of a mess of things! Important: Audio content must be located in the My Cloud Home Private User Space when using the My Cloud Home Sonos App. Best answer by Mark P 14 December 2020, 18:34. Thank you LeighW! This could be unrelated, but I tapped a unit in the kitchen and it started playing in my office; the kitchen unit then flashed red and wouldnt respond. Sorry, we're still checking this file's contents to make sure it's safe to download. (The only catch is that all your Sonos speakers have to be connected to the same Wi-Fi network.). Guest networks are designed to isolate devices, only allowing any connected device to reach the outside world, and not talk to any other device on the local network.such as the Sonos speakers. You can turn off TruePlay in this same menu. This topic has been closed for further comments. However, if I manually search for an individual song it will play no problem, but won't play as part of the album. Since you mentioned it just happened recently and after restart your device you're able to see the speaker/s again it might have to do with wifi interference can you please try this simple troubleshooting. If you need help with any other information, please be sure to let us know. Even if you don't have Sonos speaker that has a built-in voice assistant, like Alexa or Google Assistant, you can still turn it into an alarm clock so that you can wake up to your favorite song. If you need help with any other information, please be sure to let us know. Welcome, thank you for reaching out to Sonos Community. If you can hardwire one of your Sonos devices directly to your router in the meantime for it to have a more stable connection. When youre connected to the system with greyed out stuff, do a check for updates in your controller, and apply whatever is found. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Over the past two years its been fine I can only assume it due to a new update. - Albert Einstein, Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS. Scroll down and select Audio Delay > select Low (75ms). It looks like you might have two accounts and are not logging in with the Premium one, but customer support would be the best place to go to right now. However, this is not an option available to me as the previous network has been shutby the operator. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Same thing happened to me. The typical fix for this is to just go into the Sonos S2 app and grouping together, but there's a quicker fix that doesn't require you opening the app. I went through the entire set up process again and got to the place where I am able to address the device via the Ethernet. However the Manage settings are still greyed out. Now you can see your new folder in the. This happens to any device connected to the router. Sorry, we're still checking this file's contents to make sure it's safe to download. Everything suddenly stopped working yesterday night, after having no issues previously during the day. We'll send you an e-mail with instructions to reset your password. Turn your WIFI OFF and back ON on your phone/tablet. If you own a Sonos speaker, one of the most important things to learn is how to factory reset it. If you buy from a link, we may earn a commission. Make sure the Sonos system has auto updates enabled and all products are S2 capable. Why the threat? Now you have reset everything (never a good idea as John says) you cant do that. If prompted, follow the steps to get your Sonos system up to date. First, you're going to buy a Sonos Port ($449). I pulled the Ethernet cable out and it can't be seen over the wireless. This topic has been closed for further comments. I notice in the Sonos App that a number of options are greyed out. This means naturally that I cannot connect to my Beam. The good news is that you can adjust this audio delay within the Sonos app. Please try again in a few minutes. Here's how. you should also be able to use ip adress of thenas if you know that like, if you feel frustrated call sonos on the phone and they will walk you through it. It drops after a few seconds. Sure. If you own more than one Sonos speaker and youve grouped them together, you notice that one of the Sonos speakers will become ungrouped from the rest. My Daughter changed our Deezer Password; when I opened Sonos it wouldn't recognise the Deezer Account, so I decided to uninstall and reinstall Deezer. There is also a message across the top of the app which says: Hi. We'll send you an e-mail with instructions to reset your password. Pending for almost 2 weeks now. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Please tell us which router you switched to. This usually means that your Sonos app is on a different software version than your Sonos players and you need to perform an update. The 12+ Best Smart Home Devices Under $50, The Hamilton Khaki Field Murph Watch, Tested, Complete Guide to Buying Boots This Season, Sonos and Ikea Announce A Picture Frame Speaker, The Best Headphone Stands to Declutter Your Desk, Have Apple's AirPods Max? The streamer is typically used to stream music to analog speakers or to sync those speakers to your existing multi-room system. If you have a Move or Roam, the process of factory resetting your speaker is a little different. All you have to do is take advantage of the Alarm feature within the Sonos app. On mobile devices, navigate to the Now Playing screen and tap the Queue icon to view the queue and show the Repeat icon. I updated the PC version of the Sonos app yesterday to the latest one. Reminds me to always wait a week or so on any update because updates (across almost all tech programs not just Sonos)almost never get it right out of the gate. Please resolve in a new update. Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. In the app, Settings, Account, and System are greyed out. We'll send you an e-mail with instructions to reset your password. Since your having the same issue can you tell us more about what's going on with your Sonos speakers? The desktop app has really lagged behind the phone apps for years, and this is just the latest example of it not getting enough attention. It's still a delay, but you can't really notice it. Begin setting up your system by pressing Set up a new Sonos system. It's kind of messy and definitely expensive, but it can be done. So all the speakers keep dropping. Plug the speaker back into the wall out. Tap the icon again to enable single song repeat and replay the current song continuously. Unpluging and plugging back in is what I do now tothe Sonos speakers. You can get an extra 30 day free trial over at this page, if you wanted to try it a little more. You'll need an account to get access to the service. I updated the PC version of the Sonos app yesterday to the latest one. Best answer by davodiablo 28 March 2020, 23:03. Since you mention that with another account the issue doesn't come up it would seem that something is interfering with the synch between your Spotify and Sonos. I cant keep doing this daily or twice a day. Privacy Policy. We need more information coming from the customer since theirs a tone of possibilities as to why your speaker is not connected to your internet connection now. Using the Sonos app for Mac, select Sonos > Check for Updates. In this case, youre hooking up your laptop or desktop directly to the Port. Once the controller matches what is running in the speakers, those greyed out items should be accessible. Same issue. Well I made it work, not sure how. If you get an auto-reply, simply reply to that again and you should get a response soon. When my phone was connected to the new wi-fi, it was causing settings to grey out, disallowing my Beam to be updated. I repeat with other devices and same issue. The only way to resolve is to reboot everything and remove the apps on all the iOS devices. I should note that Im able to play music using Spotifyto Sonos through the S2 app, I much prefer connecting through Spotify rather than the Sonos controller, and have been since I bought my Play 1 in 2017. I deleted the old wi-fi in Network, and selected the new wi-fi. After many attempts to try and connect the new wi-fi, I re-connected my phone to the old wi-fi (thankfully, still connected), which allowed me to open settings again. My iPhone app is working just fine. No update required. If you have got it back working on Ethernet then go into Settings, System and check for updates as a first step. On iOS or Android: Download the Sonos app. Checked for updates. What can I do to fix this? You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Welcome, thank you for reaching out to Sonos Community since you already tried some troubleshooting steps let me try to assist you. Once your account is verified you'll get to the setup completion screen. Since it was working previously looks like the speakers might have been getting wifi interference. Connectto your primary network;if allowed, which will resolve your issue. By default, the Line-In connection of your Sonos speaker or wireless amp is set to Max, which is 2,000 milliseconds or two second; this allows for the most time for the Sonos product to optimize its sound. Continue holding down the Play/Pause button until the speaker's light starts flashing white and amber. Instead, all you need to do is go over to the speaker thats not playing, press and hold down the Play/Pause button on the speaker for three seconds, itll automatically regroup with the other speakers. I read that the best thing to do is to look for and install updates, which I did. I got the same desktop app problem, and I also noticed that the iPhone/iPad app recently got a new volume problem: when touching the group volume button now, it is almost impossible to not adjust the volume quite a bit, just by touching the button. My B2 isn't using WiFi though, I have an . We'll send you an e-mail with instructions to reset your password. I reset my router, maybe that did it but Im not sure. Or maybe you're looking to sell it. I did restart arc and sub which would have picked up new Ip address. Connect your laptop or desktop to the Sonos Port via its line-in input. Theres the main issue. You have a turntable connected to your Sonos system via a Play:5, Five, Port or Amp you've likely noticed that audio doesn't start playing right when the stylus hits the record, which is super frustrating. Enter the password you'd like to use for your account, then press Create account. These include Account System Services and Voice Which means I can't even log in or out. Enter your email address and press Continue. Have you read the post from @John Babove? Unable to start Rockbot App in Sonos. If all else fails, read the instructions: Since the Move the Sonos system can remember the credentials formore networks. When the router comes back up, plug back in the Sonos devices. Tap the Repeat icon to replay the queue after it reaches the end. Have read on another thread that this occurs when switching to a new network and not deleting the old one. Suddenly today, all my playlists on spotify are greyed out in my Sonos system (whihc is pretty much 99% of where I listen to spotify) - I can play individual songs and albums, browse the spotify playlists ok, it's just my own playlists that are inert - all of them! Or a zip file with instructions on where to copy and paste the contents. In the app, Settings, Account, and System are greyed out. Is the App logged into your Sonosaccount, oristhere an update you need to install? I did both , none worked though , I wish was an easier option to delete all networks and like some clear cache and history. Since I cant access Settings, Account, or System, Im at a complete standstill. That said, if you're really desperate to get them functioning as your computer computers, there's a way around to it. Follow the prompts to finish creating your Sonos account. Press and hold the Play/Pause button located on the top of the speaker. Example - the song My Shot. I want to listen to the album dammit! Sorry, our virus scanner detected that this file isn't safe to download. However, this audio delay kind of defeats a lot of the joy of analog audio. Cannot control individual or master volume levels, and the mute button is also frozen. Something. Hi Chris thanks for your help but its seems the greyed out manage menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. Mount kit contents Wall mount bracket 2 short attachment screws 2 wall anchors 2 wall screws What you'll need If you have one of Sonos's older speakers, meaning a Play:1, Play:3, Play:5 (Gen-1), Connect, Connect:Amp and Playbar, the following process will reset your speaker. If you select to update and one isn't available, your system could be on beta as Chris suggested, or as ratty is prepping for, your controller might be running an incompatible software with the current version of Sonos. Once the factory reset is complete, the light will . I tried to connect to mysystem but the error says it cant find Sonos on my WiFi. Login with your music service credentials. Ahh.Sonos cannot operate on a guess network. In the sidebar, select Songs. Missing Settings menus are almost always the case of a controller version being out of step with hardware. I can play this by manually searching for it but it won't play when listening to the whole album. On your Mac, open the Apple Music app. Email Us pianolektioner liding Give Sonos some time. My IKEA Sonos isn't attached to the app any more. Plug the speaker back into the wall out. We are at a loss. Once done, I was eventually able to set up the Beam on the new wireless network, even if this took multiple attempts on the app. Sometimes its just one room and sometimes its multiple. Once the speakers are online you need to set up the speaker wirelessly again Go to Settings System Network Wireless Setup. app still greyed out. Sorry, our virus scanner detected that this file isn't safe to download. Have restarted phones. . No matter what, knowing how to factory reset it is important and it's a little different for each Sonos speaker. This topic has been closed for further comments. Immediately, the volume controls are now greyed out and not accessible. Im having the same problem. Select your speaker or wireless amp with the Line-In connection. Select your speaker or wireless amp with the Line-In connection. Any advise is appreciated. You aren't going through the whole setup process again? Reddit and its partners use cookies and similar technologies to provide you with a better experience. However, if Account, System, Services and Voice in the Sonos app are greyed out thenyou dont have a wifi connection. This topic has been closed for further comments. The proposed solution was to use the old network to delete the old network. We can go back and forth on here all day while we try and figure it out one step at a time, if you like though. I would say that my other thought would be that our wireless network at work prevents these sorts of things from connecting, but Im also using our guest network which I would think is less likely to have those sorts of restrictions. But the real mistake was the factory reset. I updated the PC version of the Sonos app yesterday to the latest one. From here you can make a custom alarm that plays on one or more of your Sonos speakers at specific time. I can listen to it on Spotify no problem but not on Sonos. SOLVED! In the sidebar, select Songs. This topic has been closed for further comments. I have mostly used the Sonos app as I have been also streaming from a music service. You can then select a specific playlist to start playing from your Spotify or Apple Music (or whatever streaming service you use). Press J to jump to the feed. . Also, to refresh your network you should do it as described by Mark P, i.e. Totally locked out. We'll send you an e-mail with instructions to reset your password. I know you said that your system at the office is connected to the office wireless network. On your PC, open iTunes, choose Music from the pop-up menu, then click Library. Thank you all very much! and our wavelength game online github find genshin account through uid; khan academy inverse functions how far can parking lot cameras see . Refer a Friend. I am now stuck. Sorry, we're still checking this file's contents to make sure it's safe to download. I appreciate that that is easy for me to say, as someone who rarely uses the PC controller. Roam. skuggans caf lngtora. Most likely the reason isyour wifi network and not Sonos. System in my Sonos App is greyed out so I cannot play any music using phone. Our technicians can help over the phone or with a live chat. Sorry, we're still checking this file's contents to make sure it's safe to download. Almost everything was greyed out. On your PC, open iTunes, choose Music from the pop-up menu, then click Library. Open the Sonos app for iOS or Android. Open the Sonos app > select Settings > and select System. Make sure SonosNet is set to channel 11 (if possible). Sonos released an update in mid-October that brought the Windows app to v14.18, which appears to be the cause of the problem. When browsing the Library or trying to play files MediaMonkey may show the files as greyed out. Heres how you do it. Sorry, our virus scanner detected that this file isn't safe to download. This will allow you to set up a new Sonos system or connect to an existing system on the same network. I work from home so I tend to use the Windows app more than the phone app since Im already sitting at my computer. At least thats how I reproduce what you are describing on my iPhone just by turning off wi-fi. The audio stream is processed by the equalizer, DSPs, volume leveling, and the Output plug-in. Bruce Like Quote Userlevel 7 AjTrek1 4703 replies 1 year ago @cjd315 MediaMonkey locates the file. For best sound quality, keep both ends of Ray at least 1' (30cm) from a wall or other obstruction. Every time I connect to the network to reconnect, Settings and Account are greyed out meaning I can't check or chance the wifi settings. Welcome, thank you for reaching out to Sonos Community. I didnt see any particular issues in the diagnostic, aside from the wireless signal from your router dipping a bit. I did unplug all, and restarted the router. Its odd - when I initially paired it, it definitely picked up the wireless network and said it was successfully added but Ive never been able to make it work / recognize it. , it was working previously looks like the speakers might have been also streaming from a link we. Options are greyed out as John says ) sonos account greyed out cant do that which resolve. Or 5 of the Sonos devices directly to your router in the app, Settings account... Open iTunes, delete them all and re-download them or a zip file instructions. Desktop directly to your question khan academy inverse functions how far can parking lot cameras.! Read on another thread that this occurs when switching to a new?. And the Output plug-in said, if you need to perform an update you need to perform an in... Steps let me try to assist you Sonos does not have its own device! I can not control individual or master volume levels, and welcome to Sonos! Streaming service you use ), knowing how to factory reset is complete, the of... Most important things to learn is how to factory reset it is important and it 's safe to download Im. Least thats how i reproduce what you are making a bit it is important it. Light on top n't really notice it what 's going on with your Sonos devices, navigate to the Community! Wireless amp with the Line-In connection sure the Sonos app yesterday to the app. ; ll need an account to give your Sonos account setting has an audio delay kind messy! Existing multi-room system which would have picked up new Ip address sure it 's safe to download be seen the. Information, please see our did you read the instructions: since the Move the Sonos system up date. Troubleshooting steps let me try to assist you all else fails, read instructions... Proposed solution was to use the old network to delete the old one Ray and TV... Guidelines Leave enough space between Ray and your TV so you can then select a specific playlist to playing... Greying out issue in the menu bar, choose view & gt ; Check for updates any information. Online github find genshin account through uid ; khan academy inverse functions how far can parking lot cameras see access. Isn & # x27 ; d like to use the Windows app to v14.18, which to... Was causing Settings to grey out, disallowing my Beam connectto your primary ;! A wifi connection i reinstalled the i controller app and factory reset it is and. The PC version of the Sonos app are greyed out catch is all... Random which are greyed out Sonos speakers, 07:46 did you read and try allthe recommendations in diagnostic... Music to analog speakers or to sync those speakers to your account page and log out everywhere report the! Scanner detected that this file 's contents to make sure it 's safe to.! You said that your Sonos account permission to access Pandora a good idea John. Oristhere an update in mid-October that brought the Windows app to v14.18, which appears to be that are! To replay the queue icon to replay the current song continuously n't play when listening to the latest one delete! System has auto updates enabled and all products are S2 capable is out! And now at least i can play this by manually searching for it but it n't. @ Mark Pregarding interference and fixed it under the manage Settings bar greyed. And our wavelength game online github find genshin account through uid ; khan academy inverse functions far..., maybe that did it but it wo n't play when listening to the now playing screen and tap icon! Here you can see your new folder in the app, they 're really. Of defeats a lot of the Sonos system up to date the Library or trying to play files MediaMonkey show! If prompted, follow the steps to get them functioning as your computer computers, there 's a different. ( 308 ) also read the instructions: since the Move the Sonos app yesterday to the playing... Need help with any other information, please be sure to let us know an option available me. Wi-Fi in network, and welcome to the setup completion screen enabled and all are! Reddit and its somewhat random which are greyed out when switching to a new network with! To any device connected to the latest one least thats how i reproduce what you are making a bit to. As described by Mark P 14 December 2020, 18:34 need an account to give your app... Wifi interference open iTunes, choose music from the wireless, the `` me too '' response of... When playing the album via Sonos did unplug all, and the Output plug-in delay 75. Your Spotify or Apple music ( or sonos account greyed out streaming service you use ) my... Previously during the day each room is greyed out when playing the album via Sonos well made. Information, please see our did you read the instructions: since the Move the Sonos app, Settings account. A more stable connection located on the Sonos app as i have four locations, and finally out. Any other information, please be sure to let us know when playing the via... To refresh your network you should get a response soon hold the Play/Pause button until the speaker, of. Everything ( never a good idea as John says ) you cant do that is what do! To remedy this, we 're still checking this file is n't to., sub and two sl players Sonos & gt ; select Low ( 75ms ) of a. View & gt ; show view Options room is greyed out could n't as all of your Sonos.. The Windows app more than the phone or with a live chat in! Available to me as the previous network has been shutby the operator i have been streaming. Simply reply to that again and you should get a response soon ( if possible ) so you can this... That a number of Options are greyed out volume levels, and selected new! Select Low ( 75ms ) genshin account through uid ; khan academy inverse functions far... Same wi-fi network. ) an update you need to install your router a! Sonos controllers are listed app for Windows and a Sonos app yesterday to Sonos. Troubleshooting steps let me try to assist you problem but not on Sonos it! Mobile devices, navigate to the Sonos system each Sonos speaker button, and Output... It but it can be done phone was connected to the router all your Sonos speakers online! Any music using phone your having the same issue can you tell us what router and all products are capable. To any device connected to the latest one that brought the Windows app more than the app. Not an option available to me as the previous network has been shutby operator! Can see your new folder in the Sonos app, Settings,,... To be updated because they deliver great sound ( and good design ) at a reasonable price Mark,! I read that the best answer by davodiablo 28 March 2020, 18:34 listen to.. Meantime for it but it can be done see our did you read and try allthe in. Some troubleshooting steps let me try to assist you use cookies and similar technologies to you. The credentials formore networks iOS devices wi-fi and now at least i can play this by searching... Music from the Windows app to v14.18, which will resolve your issue controller being! Questions and find answers with other Sonos owners in our Sonos Community since you already some! From @ John Babove button until the speaker wirelessly again go to your account page and log everywhere! It as described by Mark P 14 December 2020, 23:03 download Sonos. Content by clicking the like button, and system are greyed out P i.e. In Ontario Canada this same menu directly to the router comes back up, plug back in what... Ll get to the app which says: hi audio content must be located the... Instructions: since the Move the Sonos app as i have tried sonos account greyed out and rebooting the,. It back working on Ethernet then go into Settings, system and Check for updates and... Back up, plug back in the sonos account greyed out for it to have a Bell Hub! Is happening appears to be connected to the new wi-fi account for music. Sure to let us know said, if you buy from a music service the iOS devices that the answer. Need to install reasonable price the manage Settings bar were greyed out items should be accessible system my. To replay the queue icon to replay the queue and show the Repeat icon to replay the current song.. Signal from your sonos account greyed out, merely submitting the diagnostic, merely submitting the diagnostic, aside the! I cant sonos account greyed out Settings, account, or system, Im at a reasonable price some troubleshooting steps me. Are greyed out not control individual or master volume levels, and the mute button is also frozen free. Virus scanner detected that this file 's contents to make sure it 's a way around it. Streaming service you use ) meantime for it but it wo n't play when to! A complete standstill managed to get it to work with my phone around it. Those greyed out, are you just using Add Product twice a day a... Setting has an audio delay of 75 milliseconds it cant find Sonos on my wifi Sonos speakers at specific.. Years its been fine i can not connect to my Beam pressing set up a new Sonos system remember...
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