Conduent has immediate remote openings $16.50/HR & Great Benefits Summary: Call Center Customer Service Representative. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. They also offer dental, vision, and 401(k) plans along with paid time off. I want this job but dont wanna be scammed. These are some of the most challenging issues [] From customer service to tech support, their lots of different companies looking to fill jobs with highly qualified people. Having past experience in the field you are applying for is also going to be highly beneficial. Our people are united in their passion to make a positive difference - within their teams, communities, and society at large. We work with clients using data-driven insights and technology platforms to manage digital interactions that create trusted, efficient . Per Hour (Employer est. There is also a skill assessment and an opportunity to sign up and receive the latest job updates in your email. When I tried to call this number back it wouldnt got to a business, it said all circuits busy. Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. Conduent has an exciting opportunity waiting for you, if you: Its a great time to join Conduent, we have a New Hire Incentive and Bonus programs! Move your career forward. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it. More of our own clients have embraced this model and the opportunities it provides for enhanced employee satisfaction, flexible and efficient service constructs, and reduced costs. Conduent wins prestigious Brandon Hall Award for learning and development certification programs. [5] The company offers digital platforms for businesses and governments. It starts at the end of april so a whole month from now. The Data Entry Associate will focus on enhancing the relationship with Conduents clients by providing administrative support to business operations. See below for sales and support contact options. I haven't seen anything 24/7 as of yet. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Digital, personalized and secure. If you want to work, Are there any work from home jobs that allow Mac computers? Ive been asked this question, and Ive seen this question, World Travel Holdings is looking for Travel Sales Agents to work from home. The training schedule may include working nights or weekends. Plenty of career growth opportunities within the healthcare team! You are an employee and not an independent contractor. $13 USD/hr after that. 3. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. Conduent works as a global BPO (Business Process Outsourcing) provider. They also do not want to feel like a burden or like they have joined in on your chaos when you are working. Passing this along! If you are new to the Windows Insider Program, you can go here to get started. Please provide the following information to help us route your request to the appropriate person. Can anyone help ? Through that process, we were able to identify 35% more agents in need of additional on-the-job training. They would be sending their own equipment for me to use so I wouldn't be using my own personal equipment and would be have someone help me ensure its set up. If you would like Conduent work from home reviews directly from their . If so, I have some great non-phone options for you inthis ebook. What Is Conduent Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. April 2020. . Unlike many other work from home jobs, Conduent views you as an employee, rather than an independent contractor or freelancer. Easy Content Moderation Jobs that You Can Start Quickly from Home, Get Paid to Test and Check Websites. This includes a high school diploma or GED, be able to pass a criminal background check, be able to type at least 25 words per minute, be fluent in English and be able to both write and speak it, and have strong customer service skills. So far its looking promising! Working for Conduent you can expect the following benefits: When you officially join Conduent, depending on your job, you will be put through training for two weeks or more. You must also have the discipline to work remotely and follow a set schedule since you wont be spending your work days in a structured office setting. Thnx After payment, you will receive the email containing your download. As a Tier 1 Tech Support Advisor you will be supporting our clients customers as a first point of contact and resolving their technical issues. Press J to jump to the feed. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Conduents solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review forworkers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. I believe there is a weekend and/or night differential. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. Sign up to receive emails when Conduent posts open positions you might be interested in: 2019 Conduent, Inc. All rights reserved. Having the right technology infrastructure in place is fundamental to the successful contact center. If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. At your 90-day mark of continuous employment you are eligible for a $250 bonus, At your 180-day mark of continuous employment you are eligible for a $250 bonus, Have a High School Diploma, or equivalent, Be able to successfully pass a criminal background check, Have at least six months of customer service experience, Preferably, have previous Contact Center and/or work from home experience, Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred, Be able to work independently with discipline and motivation to succeed in a virtual environment, Have excellent English written and verbal communication skills, Be courteous and friendly with high degree of professionalism, Live in one of the following statesAL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, MA, ME, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, $13.50 per hour plus incentive and bonus programs, Health Benefits for you and your family, including medical, dental, vision, Ability to develop your skills and grow your career, An opportunity to work for a company passionate about helping people. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. The pay rate is $8 to $17 an hour depending upon the position. The best way to understand Conduent is understand that is a large business processing company that focuses on ways to improve company communication between the customer and the company. I do not work for Conduent, so I can not verify whether the call came from someone who represents their company. UPDATE 2: I cannot discuss the client but I can inform you that the job is legitimate and we go through and I am going through a 3 week training program. For the remote customer service support position, youll focus on problem-solving. Survey on Benefits of Working from Home. Hugo Felipe Godoy is Vice President of LACAR Region - Customer Experience Management at Conduent. As announced today by Panos, we are beginning an early preview of Phone Link for iOS on Windows 11 with Windows Insiders.. Conduent has frequently posted on those sites with any available work from home positions. Please share in comments. Affiliate commissions help us with the operating and running costs of the blog. Consumers are driving a revolution in digital payments and industries are challenged to meet customer expectations or lose their business. Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. Human-centered design enables organizations to clarify or reframe the real issues at hand, and it puts the human who traditionally has been at the endpoint of a transaction first. I just completed the pre-employment assessment.. Let's see how this goes. 1.866.213.4619. [email protected]. Although this depends on your job role. The best part is that the company does not require any previous experience for most of their non-tech jobs. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. Transportation authorities leverage partnerships to expand contactless, safe transactions. Read Our Intellizoom Reviews, Get Paid to Take Pictures for Insurance Companies, 5 Work From Home Help Desk Jobs That You Can Start Today, Interested in Autos? Depending upon where you live, some of the jobs will require you to live within 100 miles of the selected training centers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Conduent will not request money or your banking or credit card information In this role, your main responsibility would be to perform data entry material from source documents to a computer database. Privacy Policy. Lead campaign content creation and work with copywriters to execute from concept to completion. Its common for people to assume that only people with advanced computer skills can work from home. If you answered yes to the questions above, we want to hear from you! This includes random jobs, online employers, sites that pay you and ways to monetize websites. $16.50 Conduent Conduent Technical Support Representative Review. Conduent is headquartered in Florham Park, NJ, but they offer an array of nationwide and international positions as well as remote work opportunities. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Looking for a work-at-home opportunity at Conduent? This is a great opportunity to learn Medicaid provider support and the medical billing and claims process for third parties and healthcare providers regarding Medicare Claims. The customer service position at Conduent starts at $11 - $11.50 per hour. Know Your Worth. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Consider Reynolds and Reynolds Work from Home Opportunities, Mendr App : Get Paid To Do Freelance Photo Editing. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. If you want to have any chance of a successful application to Conduent, there are some basic requirements you must meet. This requires digitization of core functions and processes, as well as a focus on employee care throughout the talent lifecycle, including: For todays call centers, another key to success for both WFH and brick-and-mortar roles is making the connection between employee experience and customer experience, and then employing the tools, methodologies, and cultural elements that will ultimately drive success. 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