By creating a Zettle Account (defined below) you accept and agree to comply with these Payment Terms and Conditions. As a credit institution we facilitate the processing of payment transactions and, in order for us to do this, we have entered into agreements with acquiring banks (Acquirers). you may not submit any transaction for processing which is originating from sales or activities offered by other parties, g) submit any transaction for processing that you know or should have known to be fraudulent or not authorised by the customer, h) act as a payment intermediary or aggregator or otherwise resell the Payment Service, i) submit for processing any transaction representing the refinancing of an existing obligation of a customer, j) require any customer to waive its right to dispute a transaction, k) require any customer to disclose his/her PIN at any point during a Card transaction, l) print data referencing any customer's PIN or card number on any receipt, or m) process one purchase of goods and/or services as several payment transactions. The price of hardware depends on what you need. Are all the sales on that report Vatable? For any payment transaction we determine may result in a Chargeback, we have the right to withhold the potential amount of the Chargeback in a reserve. You have the option to subscribe to iZettle E-commerce for 29 + VAT monthly to build an integrated online store. 1 - Zettle take the full amount from the customer. However IZettle pay the client 120 less 1.75% ie 117.90. Zettle uses Bambora and Elavon as its acquirers in the EU. On my iZettle account the VAT setting ("MVA-instilling" in Norwegian) is set to 8%, but every transaction comes in as 0% VAT. When you log into your Zettle Account, you see the balance of your PayPal Account. For each sale, there will be a receipt and two payments. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. Prior to November 2018, fees on the invoices were based in United States Dollar (USD). The App will prompt you as to what verification is necessary, based on a customers Card. By accepting these Payment Terms and Conditions, you agree that you will not use the Payment Service to accept payments in connection with the following businesses or business activities without our express written approval, which approval we may withhold or revoke in our sole discretion where we find this to pose a risk to our business and/or reputation: a) private healthcare services, b) gambling and betting services (irrespective of if such gambling and betting services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), c) financial services (irrespective of if such financial services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), d) gift cards (other than as set out in section 3 and section 28 as well as in accordance with our General Terms and Conditions), e) services involving the organisation of planned public or social events, such as sale of tickets, or f) transportation and travelling. If you do not respond to our notice within thirty days, we will automatically close your Zettle Account and any funds that we hold on your behalf will be handled in accordance with applicable law. Refunds are free to process and you also get the transaction fee refunded. For example, a product which qualifies for the VAT margin scheme sells for 260.00 (260.00 charged on our iZettle card machine) The amount actually received in the bank is 255.45 because iZettle takes their fee of 1.75% of every transaction and this is taken before the funds reach our bank account. When a payment transaction is made, we will update the transaction information in your Zettle Account confirming that the transaction has taken place and setting out the details of the transaction as further described in section 15. Zettle Dock and Reader are sold separately. You have a sale of 100 + VAT and a 'purchase' (for want of a better word) of 1 + VAT. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. The Zettle app is free to download. To access and use the Payment Service, you must create a Zettle Account as described in section 1 of the General Terms and Conditions. Last update and effective as of: 7 December 2022. You will also be able to access downloadable reports. et Cie, S.C.A. After designating a Bank Account, you authorise and instruct us to initiate payment of funds credited to your Zettle Account to your Bank Account. Pricing for Zettle is clear and concise with no hidden fees to worry about either (Image credit: iZettle) Features To enable the use of Manual Card Entry, you must follow the instructions and comply with any requirements, in each case as determined by us, an Acquirer, or a Card Scheme. When using the Invoicing Service you agree that we are not responsible, for, will have no liability in respect of, and that you are solely responsible for a) issuing, managing and administrating the invoices generated through the use of the Invoicing Service in accordance with all applicable laws, rules and regulations and your privacy policy, b) the accuracy and completeness of your invoices, c) ensuring that your customers pay in accordance with the invoice issued through the use of the Invoicing Service, d) any payment instructions being incorrect, e) funds that, due to you providing incorrect information to us, have been transferred to a bank account that does not belong to you, and f) the recipient of the invoice having such technical installations, firewalls, domains, software etc. You may only use the Invoicing Service in order to issue, manage and administer invoices in accordance with these Payment Terms and Conditions. To use the Payment Service for sales from a physical sales location, you must download and install the App and, unless you are solely using the Tap on Phone Service, obtain one of our compatible card reader devices (Zettle Reader). We will only process Card transactions that have been authorised by the applicable Card Scheme or Card issuer, as the case may be. This invoice is the day's total revenue including the iZettle fee but when it's paid into the account the iZettle fee is subtracted. You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. For the same fee, iZettle Go also offers the more flexible pay by link option, where a simple payment link can be sent by sms, email, or through WhatsApp or Messenger. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. When issuing an invoice through the Invoicing Service, your customer will receive an e-mail, which includes the invoice and a link to a website where your customer can pay the invoice online. to aggregate multiple entries into one back in the 80's. You acknowledge that we must fulfil the obligations related to such listing and reporting, and you waive and agree to hold us harmless from all claims and liabilities you may have as a result of such listing and reporting. We've made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. You may access your transaction information by logging into your Zettle Account. There are no monthly fees for using iZettle. If there are insufficient funds to cover your liability, you agree to reimburse us immediately on demand through other means. All refunds and adjustments related to Card transactions must be made to the customers Card. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. If you do not agree to these Payment Terms and Conditions (or if you do not have the right to bind the company or other business entity you are representing), you are not permitted to access or use the Payment Service. You may not redeem a previously issued gift card with another gift card. HMRC guidance seems to state it is not exempt but I havent ever seen a credit card fee from someone like iZettle subject to VAT? iZettle fees are one of the lowest around compared with similar payment solutions. While iZettle doesn't publish the actual breakpoints, they do have a calculator on their website, which allows you to calculate the exact transaction fee for any monthly card turnover. This is due to a change in the application of tax law which means we can no longer benefit from a VAT exemption applying to the supply of payment services. Price excluding VAT for one (1) Zettle Terminal without barcode scanner. We reserve the right, upon notice to you, to charge a fee for mediating and/or investigating Chargeback disputes. If you are a Fully Merged Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from processing of other transactions, or funds on your PayPal Account. If at the time you sign up to the Payment Service you create a Zettle Account and authorise and instruct us to merge it with your existing or new PayPal Account, you will have a fully merged PayPal Account and Zettle Account ("Fully Merged Merchant"). Luxembourg B 118 349), a duly licenced Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier, (we, our or us) and you, the sole trader, company or other business entity having created an account with us (the Merchant, you or your), governing your access to and use of our payment processing services provided under the Zettle by PayPal brand (together, the Payment Service). These terms and conditions, including the terms, policies, guidelines and instructions referred to herein ("Zettle Pro Terms") constitute a legal agreement between iZettle Merchant Services AB, a limited liability company, registered in Sweden under company number 556812-2674, with our registered office at . How much do iZettle charge per transaction? You may terminate use of the Payment Service at any time. This fee is the only fee for transactions that you pay to Zettle. The fee you pay to us is not affected by any of these fees. The Zettle Gift Card Service provides you a platform where you can offer your customers gift cards to use in your physical store for your products and services and manage and administer the sale of gift cards. Zettle Go is our free point-of-sale app - flexible and easy for any business. In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. We may also request your permission to do a physical inspection at your place of business and to examine your books and records that pertain to your compliance with these Payment Terms and Conditions. Must admit i had seen the Go cardless change which was backdated to april and was wandering if there is any read across to other providers - i can only guess providing a service to collect funds by direct debit is seen as a being different to a basic bank/credit card charge. How much do iZettle charge per transaction? For VAT purposes, during the term of the swap there is a continuous supply of services and, to the extent that any money changes hands, there is an exempt supply under the VAT Act, Schedule 9 . The PayPal Zettle app carries no monthly fees. If we require a personal guarantee, bank guarantee or other form of security we will specifically inform you. No contracts or hidden costs. Here's how: Open the invoice. Zettle may also make other charges that are not exempt. You need a Zettle control account in the software. The fear of god roaring at you does actually stand you one in good stead, Is VAT charged on IZettle fees confused by VAT notice and HMRC v NEC ruling, Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Preparing clients for postponed VAT accounting. Do I need to charge VAT to client for Freelancer? We may recover the amount of any Chargeback and any associated fees, fines, and/or penalties assessed by the Card Schemes or our Acquirers from funds credited to your Zettle Account or paid out to your PayPal Account or any other funds due to you under these Payment Terms and Conditions. Comparing the cost of SumUp Vs iZettle. The costs and fees of both compare well. The Reserve will serve as security to cover anticipated Chargebacks, refunds and/or unfulfilled products or services or credit risk based on your processing history, and we will have the right to collect and set off from the Reserve all amounts that you owe us under these Payment Terms and Conditions. Subject to availability. The interchange fees and scheme fees charged by Bambora and Elavon are separately provided in the fee schedule. PayPal QR code transaction fees are the same flat rate as card transaction fees for transactions you process with your Zettle Reader or Terminal. We will not be responsible or liable for the ultimate credit of funds to your Bank Account once we have instructed payment to your Bank Account. The Payment Service is, in addition to these Payment Terms and Conditions and applicable laws, rules or regulations, governed by the requirements and guidelines established by our Acquirers as well as the requirements and guidelines (together, the Card Scheme Rules) established by Visa Europe Limited, MasterCard Europe S.A., American Express Limited and other applicable card schemes (together, the Card Schemes). Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. *Youll find the full list of transaction fees for all accepted payment methods on our pricing page. Any funds credited to your Zettle Account and held by us on your behalf at the time your Zettle Account is suspended or closed will be paid out to you in accordance with section 14, unless otherwise set out in these Payment Terms and Conditions. VAT (using VAT Margin Scheme) should be paid on 16.67% of 235.45 (sale price minus purchase price of item). Such agreement is to be entered into at our sole discretion. transactions made using the contactless induction technology in a Zettle Reader or a compatible mobile device supporting contactless transactions made by Card or smartphone/device transaction using near field communication technology or QR codes), however you may not process a contactless transaction with a value exceeding the prevailing amount limit for that transaction set by an Acquirer, a Card Scheme and/or us from time to time, as set out on our Website. We will then automatically pay out all your funds in accordance with the selected intervals. You are not permitted to process Manual Card Entry transactions when your customers Card is present. The fee you pay to us is not affected by any of these fees. By accepting these Payment Terms and Conditions you agree that, if and to the extent that the provisions of any Services at any time is subject to any legislation in any jurisdiction implemented for purposes of transposing PSD2 (PSD Laws): the following provisions of PSD2, as transposed by any PSD Laws, shall not apply to these Payment Terms and Conditions or to the provision of the Services: (i) Articles 40 (Charges for information), 41 (Burden of proof on information requirements), 42 (Derogation from information requirements for low-value payment instruments and electronic money), 44 (Prior general information), 45 (Information and conditions), 46 (Information for the payer and payee after the initiation of a payment order), 47 (Information for payer's account servicing payment service provider in the event of a payment initiation service), 48 (Information for the payer after receipt of the payment order), 49 (Information for the payee after execution), 51 (Prior general information), 52 (Information and conditions), 53 (Accessibility of information and conditions of the framework contract), 54 (Changes in conditions of the framework contract), 55 (Termination), 56 (Information before execution of individual payment transactions), 57 (Information for the payer on individual payment transactions), 58 (Information for the payee on individual payment transactions), 59 (Currency and currency conversion), 60 (Information on additional charges or reductions), 62(1) (Charges applicable), 64(3) (Consent and withdrawal of consent), 71 (Notification and rectification of unauthorised or incorrectly executed payment transactions), 72 (Evidence on authentication and execution of payment transactions), 74 (Payer's liability for unauthorised payment transactions), 76 (Refunds for payment transactions initiated by or through a payee), 77 (Requests for refunds for payment transactions initiated by or through a payee), 80 (Irrevocability of a payment order), 89 (Payment service providers' liability for non-execution, defective or late execution of payment transactions); and 90 (Liability in the case of payment initiation services for non-execution, defective or late execution of payment transactions); and (ii) where transactions are neither euro nor pound sterling transactions, the requirements regarding execution and time-value dating set out in any PSD Laws transposition relating to Articles 83 to 85 of PSD2 will not apply to this Agreement or to the provision of such Services, to the extent permitted by applicable law. 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