Being a guest of The Haven with Norwegian Cruise Line means personalized service. A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. The Concierge will help you book shows, dinner reservations. Washington D.C. Just used it on my NCL Joy cruise last week. yes. Courses were brought together, except for dessert. - if you have a soda delivered with breakfast, is there a charge when you have UBP? Or you can go to The Local. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. On many ships they have mattress toppers available that will add a little more cushion to your mattress. We ordered from Cagneys and Le Bistro. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. . No one ever does this. 4. WebThe Haven is your answer! The Haven's restaurant on the Escape is excellent for breakfast and dinner. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Our Butler also told us this was frequently done. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. But then you start thinkingwhat does a cruise butler actually do? These staterooms range in size and in-room amenities and vary from ship to ship and class to class. After being in the Haven theres no turning back IMO. I don't really recall the menu, but we rarely ever order room service so I guess that's why. They can give you port information on where free WiFi can be found, highlights to visit, or best places to eat close to where your ship is docked. Hyatt Hotels We get on board the Joy Sunday. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. But the first thing that comes to mind is "what do I even do with a butler?" Or will it all come at once?however you want. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. IME, it really depends on your butler. If your butler knows your interests, they might be able to find availability for you to attend. The pool is tiny. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Lots of great info here- thanks everyone! They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. All If we want to sit in a particular area of a specialty restaurant, can that be arranged? I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. We asked the room steward for extra towels and we had plenty. Everything is pretty much ready to go. WebNCL Haven Pre-Cruise Requests Hey all. I really appreciate any information you can provide. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. I normally don't want the little plates of snacks they bring. But I have no idea what the benefits are or how to use it. If you plan to request more items, have the butler bring to your cabin. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. Press question mark to learn the rest of the keyboard shortcuts. Upsell does not necessarily mean kids. Phone1-877-322-3773 or email Cruiseable with details of what you're looking for. We were utterly spoiled. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. Sometimes a plate of cookies. Hilton On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) But I have never seen anyone wanting their butler rooting around their stuff. 1. 4. This is for just 2 people. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. CC Help Jenn the night butler is always available. They run around like crazy. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Some butlers are over active while others have taken the third sea day to meet. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. You are awesome! If not on-board, there might be success if your butler is exceptional. He/She will try to work something out with the restaurant manager. I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. Plate of cut fruit. Room service at breakfast time in the Veranda Suite on Silver Spirit. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Therefore, most passengers generally tip with cash. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). (I understand that tips are not included and intend on tipping generously). For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. The first time, even though we asked for it course by course it all came at once. Started June 21, 2021, By I've never had a butler and I have no concept of them. They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. We go for lunch on embarkation day, at most. They will even clean it up afterwards! I would love a 2 bedroom over regular H5.. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. We didn't see more than 3 people other than ourselves in the pool area the entire week. Hope it helps. . Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. Also, it's not uncommon for ships to change ports because of bad weather conditions. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. This stateroom type features relaxing and luxurious spa decor. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Ritz Carlton Properties But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. I hope you use them on your next cruise. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Yes we had ours call down to get us reservations for the comedy club. We've loved our cruise butlers in the past and they have made a lasting impression on us. There is no stopping us! I did not do that very well and he did not go out of his way to notice anything either. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. I would imagine they would bring you food from the Local. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Moviesyou have choices of lots of movies with no charges. Many butlers are trained the proper way to shine dress shoes. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. Wow. Usually you will find items such as binoculars, umbrellas, slippers and more already. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. Talk to them and let them know what kind of snacks you prefer. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Started August 27, 2021, By Bliss Collection by Norwegian pillow-top mattress on stateroom beds. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. I hope youll be able to cruise and enjoy butler service. Florida The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. For us, it is good for 1 or 2 dinners since the menus don't change. I have given up on the course by course thing. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. 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