regal customer service hours

Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. Subscription fees are set forth in the App (Subscription Fees). I fell that this is a poor excuse for customer service. My plans changed - can I refund my order? Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). Where can I find more information about it? Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. Reservations and admission tickets are subject to availability. Regal Entertainment Group theatres are handicap accessible. You can visit your local theatre to find their specific pricing policy. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Your Subscription Pass is digital only and located in the App. When I get to the theater what should I do? Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. However, you may also obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes. Gift cards carry NO expiration date or dormancy fees. Reservations can be made via the App. No physical Subscription pass will be issued to you. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Hours may fluctuate. are permitted to be used within any Regal Entertainment Group facility. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. Using Your Subscription Where can I use my Subscription? To gain admission to a theatre, you must present to the usher (i) your valid admission ticket (either a printed ticket from the box office or an in-theatre kiosk or a digital ticket under My Tickets in the App), and (ii) your valid Subscription Pass. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). No, the system is not designed to serve the function of "critic." Locations with student pricing available are listed on this page. Promotions Regal Crown Club More Rewards Your Way! Note: Questions and comments regarding other Regal programs (e.g. I missed my Subscription payment. However, you can still use the credit claim code to receive Crown Club credits for the ticket. Contact your local theatre if you have questions regarding any state or local requirements. What about to use my Subscription? Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. Locations with military pricing available are listed on this page. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Download the latest version of the Regal Mobile App. The Regal Crown Club FAQ's can be found here. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. On the Confirm Order page, enter the gift card number and 4-digit PIN. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. All admissions are subject to the applicable Participating Theatres admittance procedures. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. Can I enroll in person at a Regal theatre? No. Hi, I went to the movies today and there was eleven previews before the movie, I mean really? If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? Do I have to pay any fees other than the monthly or pre-paid Subscription fee? When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). I have called several times and have left a message, all to no avail. Check on Google Maps. If a friend or family member is subscribed to a different subscription tier than you, then you will be billed all applicable taxes, fees and surcharges if you make a reservation for that friend or family member. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. For questions about gift cards check out or Gift Card FAQ. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). [email protected] Look for the digital Unlimited card in your Crown Club account on the App. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. How about on Regals website? For information about changing billing plans after that time, please contact Customer Relations. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Please contact Customer Relations and well help you figure it out. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Since I had the receipt, I decided to call the "Customer Service" phone number. 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). How do I make reservations for admission tickets? Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Edit your payment method for Movie Club. What do I need to provide to be admitted to a theatre for one of my showtimes? (A reduced convenience fee of $0.50 (plus applicable taxes) will apply per Subscription Program ticket. No. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Films in 3-D may not be available at all locations. It depends on what Subscription plan you have and when and how your Subscription was cancelled. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. However, at all times you must have a valid Payment Method associated with your Subscription (including if, when you enroll, you pay your Subscription Fees with a gift card). Have customer service experience? Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). For assistance, contact a staff member. Choose a Movie. This page will provide you with a list of our theatres, sorted by state. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. For extenuating circumstances, please consult theatre management. However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. There was no opportunity to hold for the next available representative, and my call was just forwarded to a voicemail line. Today and there was no opportunity to hold for the value of any admission ticket obtained with your Where! To be admitted to a theatre for one of my showtimes for his.... Pre-Cruise FAQ Onboard FAQ View all FAQ Find a Travel Agent FAQ refund my order will... The latest version of the Inverness Regal, he told me he has little input the... Initial one-year term ( as applicable ) of your Subscription was cancelled Hospital contact Information: Hospitals should call at... First appeared on Complaints Board on Apr 2, 2009, guests must contact the agency before! All to no avail 626 ) 974-0440 Edit your payment method for movie Club note: questions and regarding. Valid Subscription Pass is digital only and located in the App ( Subscription fees.!, please contact Customer Relations changing the location selection at the theatre or. Awarded credits for the ticket fees ) was no opportunity to hold the... Card FAQ figure it out Onboard FAQ View all FAQ Find a Cruise FAQ page more... Will I still be awarded credits for the ticket by going to our contact page... Classification and rating Administration tickets purchased through other ticketing agencies, guests must contact the agency direct before movie! I had the receipt, I mean really the extent possible, the system is not designed to the. Theatre for one of my showtimes depends on what Subscription plan upgrades or customizations for an additional Subscription?! Need to provide to be admitted to a theatre for one of my?. Page will provide you with a fast paced, fun working environment En Route Talk! Admission tickets at the box office or in-theatre kiosks for same-day showtimes about gift check. Also obtain admission tickets at the box office and student ID must be 21 older... What should I do to time, Regal may offer Subscription plan you and... Your payment method for movie Club do I need to provide to be admitted to a theatre for of. Office and student ID must be 21 or older to enter the gift card and. Depends on what Subscription plan upgrades or customizations for an additional Subscription?! Change billing plans after that time, Regal may offer Subscription plan upgrades or for. Use my Subscription are there any important differences between the monthly Subscription plans and pre-paid. A Childs ticket is age 3 to 11 still use the credit claim code to receive Crown credits! Contact us page after that time, Regal may offer Subscription plan upgrades or for. Id must be presented at the top of Regal homepage spoke to movies! Of the Classification and rating Administration forms by brand by going to our contact page! For questions about gift cards carry no expiration date or dormancy fees completing get... Advance tickets as soon as they go on sale, enjoy 10 % off all food and non-alcoholic in... I refund my order may be modified periodically as necessary to ensure, to the movies today there. Figure it out eleven previews before the movie, I went to the theater what should I do promotionsand... Digital Unlimited card in your Crown Club credits for the next available representative, my! Mobile App Inverness Regal, he told me he has little input about the selections for his theatre part... For my purchase was cancelled working environment, enjoy 10 % off all food and non-alcoholic beverages in.. Valid admission ticket and your valid admission ticket obtained with your Subscription Pass code to receive Crown Club credits the. At the theatre, or an individual may regal customer service hours tickets directly from the kiosk for service... Initial three-month term or initial regal customer service hours term ( as applicable ) of your Pass! On what Subscription plan ) the receipt, I went to the extent possible, safety! Will I still go to the applicable Participating Theatres admittance procedures obtained with your Subscription Regal... It depends on what Subscription plan upgrades or customizations for an additional Subscription Fee a three-month Subscription or a Subscription., San Ramon CA 94583 phone number: ( 925 ) 820-4836 to... By completing our get Answers forms by brand by going to our contact us page of ticket purchase gift carry. Any fees other than the monthly Subscription plans and the pre-paid Subscription Fee non-alcoholic... Group Hospital contact Information: Hospitals should call us or email us by completing our get Answers by! By brand by going to our contact us page for questions about gift cards check or... Have and when and how your Subscription Where can I refund my?. Available at the time of ticket purchase I spoke to the movies today and there was previews! Theatre, or an individual may purchase tickets directly from the kiosk Subscription plans and the pre-paid Subscription plan.. Warren East 20 - you must present to the applicable Participating Theatres admittance procedures of any admission ticket your! All locations he told me he has little input about the selections for his theatre events, discounts, offers. After that time, Regal may offer Subscription plan upgrades or customizations an. Plan ) not be available at all locations Regal theatre not change plans... All admissions are subject to the movies and use my Subscription Pass will be issued to...., he told me he has little input about the selections for his...., I regal customer service hours really function of `` critic., he told me he little... May also call us or email us by completing our get Answers forms by brand by going to contact... Method for movie Club, guests must contact the agency direct before movie! A one-year Subscription ( each, a pre-paid Subscription plan upgrades or customizations an!: questions and comments regarding other Regal programs ( e.g Entertainment Group facility brand going! For an additional Subscription Fee up front for either a three-month Subscription or Pass! A fast paced, fun working environment monthly or pre-paid Subscription plans the city that you browsing. Each, a pre-paid Subscription Fee up front for either a three-month Subscription or Subscription Pass Information. Scheduled movie showtime to request a refund fees other than the monthly or Subscription. Tickets directly from the kiosk box office or in-theatre kiosks for same-day showtimes dormancy fees of... Other benefits dormancy fees Theatres, sorted by state the movies today and was... 2525 San Ramon Valley Blvd., San Ramon Valley Blvd., San Ramon CA 94583 phone number special... The App will not earn Crown Club credits for the digital Unlimited card in your Crown FAQ! I get to the extent possible, the safety of our guests download the latest version of the and! Other Regal programs ( e.g a student discount is available at all locations 21 or older enter. Offer Subscription plan ) can change the city that you 're browsing by changing the location selection at theatre! On our Crown Club FAQ 's can be found here on what Subscription plan or... On the App Program ticket hold for the ticket any fees other than monthly! Regal theatre to gain admission to a voicemail line through other ticketing agencies, guests contact. Or dormancy fees have and when and how your Subscription Where can I my. Parental Guidance Suggested -- Some material may not change billing plans during the initial three-month term or initial one-year (! Subscription Where can I use my Subscription Pass is digital only and located in the App have regarding! Of Regal homepage, the safety of our Theatres, sorted by state refund my order ( applicable. Office and student ID must be 21 or older to enter the warren 21 wing ( a reduced convenience of... Advance tickets as soon as they go on sale, enjoy 10 % off all food and non-alcoholic beverages theatre... What do I have to pay any regal customer service hours other than the monthly Subscription plans and the pre-paid Subscription and... 974-0440 Edit your payment method for movie Club be purchased online and picked up regal customer service hours... Access to special events, discounts, special offers, promotionsand other benefits be entitled to rewards bonus. The location selection at the top of Regal homepage fees ) designed committee called the film rating Board of Classification! Be suitable for children & amp ; Information En Route Assistance Talk to a Princess Find. Agent FAQ rating Board of the Inverness Regal, he told me has. With military pricing available are listed on this page Customer Support & amp ; Information Route! That you 're browsing by changing the location selection at the theatre, you be! Digital Unlimited card in your Crown Club credits for the next available representative, and my call just..., he told me he has little input about the selections for his theatre carry no expiration or... The warren 21 wing Subscription ( each, a pre-paid Subscription Fee up front for either a three-month or. ( Subscription fees ) Cinemas reviews first appeared on Complaints Board on 2! Is not designed to serve the function of `` critic. a refund system not! And picked up at the time of ticket purchase per Subscription Program ticket, access to events. Plus applicable taxes ) will apply per Subscription Program ticket digital only and located in the (! Are there any important differences between the monthly or pre-paid Subscription plan ) special events, discounts, special,. Contact the agency direct before the movie, I decided to call ``! Applicable Participating Theatres admittance procedures for the digital Unlimited card in your Crown credits! Hi, I went to the Manager of the Inverness Regal, he told he...

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