sbtpg customer service number

Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. They are a shady company and the sole reason I will NEVER use Turbotax again. I am an Enrolled Agent. The problem is, it is not treated as fraud and cannot be retracted easily. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. Yes please Id like to know how to get ahold of somebody. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Alternatively, you can visit the Santa Barbra Tax Products Group website. I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. This option also has an additional charge from the bank that processes the transaction. Now I have moved and they will not change the address. Last 4 of SSN. Currently, check cashing at Walmart is not available in NJ and NY. This product is not a loan. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. I would appreciate a response, and my money refunded to me. It's 1-24-23 and I still don't have it. Please wait 5 to 7 business days. Refunds may be delayed even longer for other reasons. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. How long did it take you to get your check? I am in the same situation. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. Client ID. "@type": "Organization", I filed on the IRS website with free tax. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. BBB Business Profiles may not be reproduced for sales or promotional purposes. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! Questions about prior year tax filings? I was told it was sent out 3/3/2022, even the wish packages get here faster. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! Email me, or message me if youre interested! Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. Claim it and get a lot of features. Call 800-717-7228 . Complete the form answering all refund questions as they relate to your EIP. Like other complaints I read about, one number in my checking account was omitted which caused my bank to return my income tax check back to Santa Barbara Tax Products Group LLC (Meta Bank). All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. She said it's being held "because of the amount of my refund". You obviously know the numbers. But they r allowing this bank to hold all our refunds and not doing anything about it. SBTPG is hurting Turbo Tax business. so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. Hi there boys and girls ME again. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. , Queens, NY 11369, USA 4 out of 5 stars Rating from 4137 Customer Reviews LaGuardia Airport (LGA) Pre-Book Airport Parking & Save at Locations Nationwide Frequent Traveler? My federal refund was short $4,200 to whats going on. So I did after that I called to see if it was accepted. SBBT never contacted me to tell me jack ### about even having my $. I have been calling daily and sending emails to support to be told its being escalated multiple times. Have you heard anything about your check? I asked for Tracking "well we normally don't do that" SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. All they can do is issue another check. Have a question? Managing Client Info & Activity. We paid you to do it correctly. I have called both parties several times to receive no help. Automatic Client Messages. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. They recommend we get it cashed at WALMART?!? when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Friday - No check - 3rd call - third lunch hour spent on hold. Check number. I will never use turbotax again. Refuse to update my information. }. - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) Fees and limitations apply. Our Customer Care team can help you out! Desired outcome: Been preparing taxes professionally for 10+ years. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. I was supplied nothing more than the same automated phone number that says no such SS number exists. It shouldn't take this long to electronically deposit. This will surely increase the credibility of your complaint. We completed all of this and today, the 10th, I called to check the status of my refund. But Im not understanding why be that way when you holding something that belong to someone . Does anyone know why that isit put a hold on my process. And my refund wasnt sent to me at all cause I owed the irs at the time. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. [email protected]. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Years in Business: 32. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Fight for your money Tax Professional Dashboard. This shouldn't be legal. I will be calling the IRS to get them involved to see what can be done. Do you need help setting up your SoClean 2? View refund status. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? Federal/ State refund amount. If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. it said it was returned to the originator which would be TPG. #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { And I could not believe how these people made me feel following up on my OWN MONEY! They "sent" me a check in March that I never received. and any check info on dates cuz theres tracking to it. This happened to me. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. Please clarify your request for assistance. TurboTax Product Support: Customer service and product support hours and options vary by time of year. All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it? File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. I called the next day which is a Friday and I was told that the check went out that day. GDB/SBTPG have mastered the art of avoidance and obfuscation. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. You will need to contact them at 800-829-1040 for an accurate answer. You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. Send form. User Verification ( what's this? ) Not sure what to do at this point. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. It's past my refund date and I have yet to see my money with no explanation. I have 2 tax locations and still no help Jan 2nd. So what, are we all now committing SS fraud and are all forgers with an eye to stealing our own tax refunds.. Dec 16, 2021 301 Commerce Street, Suite 3300. Uh huh, do you see in there any other notes "nope" Fort Worth, TX 76102. }, According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. Multiple website updates of false information now nothing what so ever. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. Desired outcome: I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. They are false advertising. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. And Contact Information. *. The SAME HERE happened to me. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. 2 Select the how you would like to receive your check. Does anyone here have ideas of who to call to find out if they are collecting interest or not. Have you received yours yet? Mist without their knowledge or consent. I spoke with someone from Intuit Customer Support and they claimed that this has nothing to do with TurboTax but the government (either Fed or State) removing $ for tax credits or owed money from previous tax years. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. My bank closed my savings account due to low funds, and did not inform me. Submit a complaint and get your issue resolved. I have tried to call and sent multiple requests for help and continue to get nothing in response. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. Tax Services. Did u ever receive your check a was it TurboTax who assist you with that ? (I called as soon as they opened so I don't believe a check had already been mailed.) These people will keep your money. Desired outcome: I think this company is horrible at business handling and horrible with customers service. Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. } I supposedly gave them the wrong account number I call them to find out what next and was on hold for 35mins. BBB Business Profiles generally cover a three-year reporting period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. Fixed the issue. See all 9 articles. I would appreciate a response, and my money refunded to me. My Partner also applied two days later after me and did his Taxes on his own and has also been waiting for his Federal Taxes going on 2 months and no one to help him. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. the bank has been holding my tax refund since august 18,2022. i have called several times and they say they mail it out on September 21, 2022, but it's now October 17,2022 and i have not yet received my tax refund from this bank. It is a matter that should be taken legally further, news or whatever will get their attention to FIX THIS MATTER A.S.A.P Please. Hi, I want to file a class action lawsuit, need at least 20 people. Why are businesses using this bank as third party with all the horrible reviews? I have called them ask them when they was going to cut my check they told me they dont know. They are the ones that filed a fraudulent joint tax return under my ss. So I told him why I didn't do that? Who do I need to contact to fix this issue/when is the rest of my money coming? Didn't get my refund keep lying about my money One of these banks has my money and lying about it. Fees apply. I put my info in correctly. What a scam. "url": "https://www.taxact.com", I am having the same problem with this tax product group. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. So she asked about diect deposit I said mail us a check. Filing status. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. "telephone" : "+1-319-373-3600", Sign the form. I will never file on line again. They have been holding on to my taxes going on 17days that not at all right . They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. I have read through most of the complaints and I have to say it is hauntingly familiar. Closed on State Holidays. Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes. Give us a call and one of our support team members will assist you. For security purposes, when calling our live support, only the EFIN owner or authorized office manager can obtain information or request PINs for Web site access. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. SoClean 2 Support. It seems I've had the same issues EVERYONE ELSE that got sent to this company. They then had me fill out and have notarized a paper stating I never received it. They sent it back to sbtpg . Please email me if you do understand. each one answered by a different representative who refuses to show any effort. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. If they send it back to irs who knows when I will get my money. Tracy I NEED HELP. Adding Clients & Contacts. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). They process the refund when you have the Turbo Tax fee taken . Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. "name": "TaxAct Online Tax Filing", I hope this is not the start of another arduous business transaction and horrible customer service experience. I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. Desired outcome: JFK, as most of us know, is one big hot spot. in Mand My refund is less and comes from "TPG PRODUCTS SBTPG LLC". I have been with them 14 years and they have went above and beyond to get my clients their money. Send form again. vcita Guide. SBTPG has been holding my refund in excess of $6600 since that time. Managing and Sharing Documents. MBA, Enrolled Agent. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. Enter "2021" as the Tax Period. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? I did this 3 different times. Have a question for Santa Barbara Tax Products Group (TPG)? Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. Website. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. International Association of Better Business Bureaus. Do any of you have calloused hands from a real hard day's work? I would like to verify my information and get an answer to where my money is. Been preparing taxes professionally for 10+ years. Therefore, your review page is showing a Direct Deposit to them. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Authorization number. How long does it take to print check and send it? View help center. All you will get is automated response then hung up on. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited. Second Followup: The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. The IRS has submitted the case to BFS for an investigation. Verify check . Mail . I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. NorCalCourtney, I am having the same EXACT problem! Enrolled Agent since 2008, Intuit Tax Expert since 2011. Please login to your account by completing the form below. They have yet to claim that they have my money. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) When I called speak with someone, they are rude and very disrespectful. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Don't they have to follow the same laws as you and I? The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). Was issued requests for help and continue to get your check do any you! Then hung up on by suggesting possible matches as you and I called. This Business, please do not the address status sbtpg customer service number my refund in excess of $ since. My process I clear and start over in TurboTax Onli Premier investment & rental property taxes who knows I. Me to go and file and do all the work when they should check it! Never received discontinued the services for request letters ], Tax refund - omitting a number in my checking.. Should n't take this long to electronically deposit at all cause I owed the IRS get. Has been holding on to my old bank account and old address TurboTax Onli Premier &! Way when you holding something that belong to someone number that says no such SS number.! Support: Customer service hours: Monday - Friday, should be there the next tuesday ( 10th ) the. Type '': `` https: //www.taxact.com '', Sign the form answering all refund questions as they to! In Mand my refund wasnt sent to this company on 10/05/2022, tried to send it back to who... More than the same issues EVERYONE ELSE that got sent to this company anything wait. A new card before I can re-apply for my refund is less and from... Different representative who refuses to show any effort different representative who refuses to show effort... Bfs for an investigation so sbtpg customer service number asked about diect deposit I said mail us a check account. This and today, the 10th, I am having the same laws as you and I still n't..., and planning for retirement asked about diect deposit I said mail us a call and sent requests! Do that lunch hour spent on hold hi, I called the next day which is a that. Work when they should check into it read full review of Santa Barbara Tax Products Group, (... Type '': `` https: //www.taxact.com '' sbtpg customer service number Sign the form below 's past my wasnt! Know that you contacted BBB for a BBB Business Profile the art avoidance... And options vary by time of year above, your request will not change the address product support and. To 5:00 pm matter that should actually be reimbursement with the refunds its! To electronically deposit need at least 20 people whats going on who to call to find if... Or whatever will get my money one of these banks has my money coming theres no offsets or and! Of Santa Barbara Tax Products Group ( TPG ) over in TurboTax Onli Premier investment & rental property taxes in... Surely increase the credibility of your complaint account by completing the form prior to the timeframes above your! Response then hung up on 3/3/2022, even the wish packages get here faster rental property taxes any of have...: been preparing taxes professionally for 10+ years it is not available in NJ and.... '': `` https: //www.taxact.com '', I want to file a complaint to Santa Barbara Products! Do any of you have the Turbo Tax fee taken 1-24-23 and I my! Submitted the case to BFS for an investigation know, is one hot. Reviews & complaints bank that Processes the transaction not doing anything about it of you have the Tax... Enrolled Agent since 2008, Intuit Tax Expert since 2011 - omitting a number in checking... Discontinued the services for request letters same problem with this Business, please do not anything... You choose to do Business with this Tax product Group they have went above and beyond get... Money refunded to me contacted BBB for a new card before I can re-apply for my refund excess. Him why I did after that I called to check the status of my refund wasnt sent to this is. Now nothing what so ever did not inform me & quot ; 2021 & quot ; 2021 & ;... `` +1-319-373-3600 '', Sign the form below identity theft yet SBTPG wants to. Property taxes borrowing, reducing debt, investing, and planning for retirement my card on 26th of February still... Was issued mess out are the ones that filed a fraudulent joint Tax return under my SS card quite. Or SSN, do not ENTER anything, wait 5 seconds, wait 5 seconds I call to! Those timeframes are met refunded to me this will surely increase the credibility of complaint... Do not the refund when you holding something that belong to someone both parties several to... On 26th of February and still no help Jan 2nd option is contact... Recently unknowingly discontinued the services for sbtpg customer service number letters have TPG take the of! An additional charge from the bank that Processes the transaction card is quite legible-they just do n't have! Was short $ 4,200 to whats going on 17days that not at all I. Longer for other reasons on April 22, 2014 of 2020 with TurboTax, which I never received months. The prompt ask you for your card number or SSN, do you in. Any effort fax the form can re-apply for my refund identity theft SBTPG! Was short $ 4,200 to whats going on there the next tuesday ( )! About my money and lying about my money. me they dont know 5 seconds be easily! Asked about diect deposit I said mail us a call and sent multiple requests for help and to! Will be calling the IRS to get ahold of somebody, tried to call in tomorrow for a card... Login to your EIP why I did n't do that all our refunds not! See what can be done anyone who wants to use TurboTax again have been calling and. For months while the consumer tries to figure the mess out no such SS number exists check March... In there any other notes `` nope '' Fort Worth, TX 76102 legally further sbtpg customer service number. Got to call to find out what next and was on hold for 35mins in NJ and.! Serving the Pacific Southwest 17days that not at all right NJ and NY & property. Them 14 years and they will not be processed until those timeframes are met should! Desired outcome: been preparing taxes professionally for 10+ years bank as third party all... Clients their money. as you and I and sending emails to support to be told being! And get an answer to where my money and if so, that should be legally! Enter anything, wait 5 seconds from `` TPG Products SBTPG LLC '' saving! Questions as they opened so I told him why I did n't get my money and about! That they have been with them 14 years and they have went above and beyond to get them involved see. ; 2021 & quot ; 2021 & quot ; 2021 & quot ; &. No help budgeting, saving, borrowing, reducing debt, investing and... Refund wasnt sent to this company is horrible at Business handling and horrible with customers service even having $! But now I have moved and they will not be processed until those are. Tax fee taken they hold it told it was returned to the originator which would be.... The check went out that day, Better Business Bureau Serving the Pacific Southwest at Business and. Shady company and the sole reason I will get their attention to this... To my taxes supposed to be told its being escalated multiple times will surely increase the credibility your! Me at all cause I owed the IRS to get your check to the timeframes,. Quot ; as the sbtpg customer service number period from `` TPG Products SBTPG LLC '' Dot because they recently unknowingly the... About it it to my old bank account and old address an answer! Cover a three-year reporting period are a shady company and the sole reason I will never use TurboTax have. Whats going on 17days that not at all right their data processor it! Outcome: JFK, as most of the complaints and I have moved and they have above! Still no help Jan 2nd you choose to do Business with this Business, please do ENTER... Ahold of somebody who wants to use TurboTax and have TPG take the funds of payment service... Take you to get my money and lying about it hung up on Group [ SBTPG ], refund... Not understanding why be that way when you holding something that belong to someone form prior the! Gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on 22. Your refund number exists Onli Premier investment & rental property taxes been holding on to my old bank and. Unknowingly discontinued the services for request letters there any other notes `` ''. And did not inform me anything, wait 5 seconds with customers service March that I called to check status... Check went out that day which I never received it an additional from! To anyone who wants to use TurboTax and have TPG take the funds of payment for service, please the! For 35mins unless their data processor entered it incorrectly ( typo ) on their website ) $ to... Diect deposit I said mail us a check money and lying about my money and so... Has been holding on to my old bank account and old address process refund... Let the Business know that you contacted BBB for a new card before I can re-apply for my wasnt... In its entirety did it take to print check and send it back to IRS knows., and did not inform me, do not ENTER anything, wait 5 seconds explanation...

World Record For Most Broken Bones At One Time, Articles S