st francis hospital hartford ct patient advocate

Volunteer Services Medical Review: Current as of: March 9, 2022 Author: Healthwise Staff Medical Review: Adam Husney MD - Family Medicine This information does not replace the advice of a Thank you for entrusting us with your care. [email protected], Monica Peyman, MS, NHA, CPHQ, CPJC, CPPS Hospital of Central Connecticut WebSAINT FRANCIS HOSPITAL AND MEDICAL CENTER. Saint Francis Hospital is a medical group practice located in Hartford, CT that specializes in Orthopedic Surgery and Orthopedics. Hospital, Radiology, Radiologic Technologist, Radiation Therapist. Be considerate of other patients and hospital staff and employees. 860-837-5534 203-276-6135 To receive our health news text alerts / text StartHere to 85209. [email protected], Lisa DeToma Information is also available at www.saintfrancis.com. Follow the instructions of nurses and other health professionals who are carrying out physician orders. Please be sure to include a postal address, e-mail address, and phone number! Trending videos Doctors and patients discuss the latest medical treatments and health tips Drugs A-Z Search prescription drugs Find a group practice; CT; Hartford; Saint Francis Hospital; Saint Persons of all faith are welcome to join our daily mass in the hospital's main chapel. WebUltrasound Hartford, Connecticut (CT), Trinity Health of New England Ultrasound When you receive an ultrasound at Saint Francis Hospital, you can expect high-quality imaging Patient satisfaction is of the utmost importance at St. Francis Hospital & Heart Center. Receive information about an explanation of costs related to care provided. (Hindi) He or she also may give encouragement and emotional support. Ask questions when they do not understand about recommended care or treatment and what the patient is expected to do. To receive our health news text alerts / text StartHere to 85209. Information about this location can be provided directly to DNV at 866-496-9647 or via a web form at dnvglhealthcare.com. On the day of your exam, leave all jewelry and other accessories at home or remove them prior to your MRI. [email protected], Shannon Grad At discharge from hospital, if extended care services are needed, choose from among the post-hospital extended care providers available. Our Patient Relations department offers information, consultation, referrals and This information does not replace the advice of a doctor. 203-384-3330 [email protected], Lori Zagaja, RN, MSN, CPHRM We are inviting entrepreneurs from across the world to evaluate proposed new technologies and products with our clinical experts. Copyright 2022 Saint Francis Health System. During some tests you receive contrast through an IV which makes parts of your body show up better in the image. You will be alone in the room while you are being scanned. To learn more about Healthwise, visit Healthwise.org. Disruptive acts or threatening behavior involving staff, licensed practitioners, other patients or visitors will not be tolerated. 992 North Village Avenue Hospital Advocate Free language services to people whose primary language is not English, such as. 860-456-9116 x860-425-59 [email protected], 2023 Connecticut Hospital Association All rights reserved, Non-Hospital Institutional Healthcare Providers. Clinical Quality and Performance Improvement Coord Saint Francis Hospital is licensed for 617 beds and 65 bassinets, is a major teaching hospital and the largest Catholic hospital in New England. An advocate may: Make sure that you and your family know all the facts about your condition and your care. Apply to Specialist, Registered Nurse - Icu, Sales Support Representative and more! 203-384-3404 800-368-1019, 800-537-7697 (TDD). St. Francis Hospital & Heart Center:516-562-6000. Express a complaint or grievance by contacting the Office of Patient and Family Affairs. A patient advocate helps solve problems with health care, medical bills, and job discrimination related to a medical issue. Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. Get the latest healthcare news directly in your inbox. WebHow can a patient advocate help? We use cookies and similar tools to give you the best website experience. Personal Items Receive assessment and be informed of treatment methods and management of your pain or discomfort. Monica Peyman, MS, NHA, WebAn MRI safety screening questionnaire must be completed by all patients prior to their appointment. 95 Woodland Street, 2nd Floor. Administrative Program Coordinator, Volunteer Serv WebHours of operation for the coffee bar is 7 am to 4 pm, Monday through Friday. deborah.d'[email protected], Patricia Kiley This information does not replace the advice of a doctor. WebJourney to the Heart of St. Francis Hospital Trust Your Heart to Us Nationally Ranked Care x What can we help you find? Having a relative or friend as your helper is always a good idea. He or she also may give encouragement and emotional support. WebPatient Advocacy. Ask an associate about completing your form today at (860) 714-5850 . Request a second opinion about your care. 860-496-6666 Franais (French) Including, but not limited to the following: Our staff is happy to answer any questions you may have regarding following up with your physician to obtain your MRI results. He or she also may give encouragement and emotional support. Not only does this type of machine give patients more space, it provides the highest quality of images and patient experience. [email protected], Leah Russack-Baker But you may be able to find help elsewhere: The Patient Advocate Foundation (www.patientadvocate.org) offers free advice and assistance to people who need help with medical bills and insurance company appeals. Patient Relations Supervisor Italiano (Italian) For more information, click here. Our team of nurse care managers and social workershelp plan and assess your care needs before you leave the hospital. Get the latest healthcare news directly in your inbox. Call our Care Management Department at 516-562-6040 for more information. Hartford, CT 06105. Most hospitals have one or more patient advocates on staff. Call the Charge Nurse or Clinical Manager - this information can be found on a current patient's white board or by calling the nurses station assigned to the patient's room. [email protected], Robin Davidson Plan on keeping only essential items with you during your stay like a robe, slippers, pajamasand toiletries. Reasonable continuity of care including source, information and instructions upon discharge from the hospital. Director of Experience Engineering Health Information A health care proxy documents your wishes for treatment in times when you can't express those wishes yourself. Ayisyen (Haitian) Explanation of the charges and services on billing documents. Saint Francis Hospital has been an anchor institution in north central Connecticut since 1897. [email protected], Elizabeth Locke To learn more about Healthwise, visit Healthwise.org. If you need help filing a grievance, the Director of the Patient Experience Department is available to help you. Our Patient Relations department offers information, consultation, referrals and advocacy for any concernsduring your visit. 860-714-4454 This place of caregiving will be free of threats, violence, disrespectful communication, abuse or harassment of other patients or members of the Hartford HealthCare community. Supervisor, Patient Experience and Customer Relati You will want to make arrangements for your trip home before the day of your discharge. Compassionate care, superior technology and prevention-oriented education will combine in centers of clinical excellence. A patient advocate helps solve problems with health care, medical bills, and job discrimination related to a medical issue. Director of Relation Centered Care and Experience Polskie (Polish) Charlotte Hungerford Hospital 860-679-3176 [email protected], Andrea Adams Request medically appropriate and necessary treatment. Work with the hospital when you have complaints. Refusal of treatment, consistent with legal requirements, the hospital'sethical and religious directives and full information of consequences from the physician. Our Patient Advocacy staff will respond to any comments or observations you may have regarding patients or visitors of Hartford Hospital. Get on the Internet and do research for you. WebThe Patient Advocate Foundation (www.patientadvocate.org) offers free advice and assistance to people who need help with medical bills and insurance company appeals. November 14, 2022, Author: Healthwise StaffMedical Review: Adam Husney MD - Family Medicine, Medical Review: You can also learn moreabout obtaining your medical records. [email protected], Janet Johnson However, it is important to notify your physician and your MRI technologist of ALL implants prior to your scheduled appointment. We will attempt to respond to your inquiry within 3 business days. In addition, weve received the American College of Cardiologys National Cardiovascular Data Registry (NCDR) ACTION RegistryGet With The Guidelines Platinum Performance Achievement Award for the fifth year in a row, making us the only hospital in Connecticut to consistently achieve this exceptional care. Have your physician and/or a person of your choice notified of your admission to the hospital. 1995-2023 Healthwise, Incorporated. The Hospital recognizes that Oklahoma Law permits patients to refuse nutrition and hydration by means of their Advance Directive. Provide accurate and complete information about your health. The world's best hospitals consistently attract the best people and provide the best outcomes for patients as well as the most important new therapies and research. The right to receive designated visitors during scheduled visiting hours and ability to withdraw consent for visitation for any or all visitors at any time. Treatment: Please use one of the following browsers for the best possible outcome. This is ideal for claustrophobic patients. 203-863-4749 [email protected], Ellen Harry Without this information we will have no way to contact you. Nov 13, 2017 at 6:00 am. 860-679-3686 WebThe hospital recognizes and supports each patient's rights regardless of age, race, ethnicity, religion, educational background, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression. Freedom from restraint or seclusion that is not medically necessary and punitively administered. Be provided with free interpreter services as needed. During an MRI, you will be asked to lie still on a table for the duration of your scan. Hartford Hospital [email protected], Lori Isaac [email protected], Kristy Ilewicz 860-679-3302 To facilitate contact with CHA-member hospitals, a directory of Patient Relations contacts follows: Karen Kipfer Job specializations: Healthcare. Patient Relations Nurse (860) 714-6574. [email protected], Carmen Diaz He or she also may give encouragement Manager, Patient Relations Help with delays in getting tests, treatment, or information. While the size, shape, and elements of Saint Francis Hospital will change, we remain committed to the mission that has been virtually unchanged during our 125-year history a commitment to health and healing through excellence, compassionate care, and reverence for the spirituality of each person in the communities we serve. We are inviting entrepreneurs from across the world to evaluate proposed new technologies and products with our clinical experts. These recognitions are a testament to the level of care, innovative treatment and attention to detail our physicians and advanced practitioners provide to patients each day. Medical Review: In 2015, Saint Francis became part of Trinity Health Of New England, an integrated health care delivery system that is a member of Trinity Health, Livonia, MI, one of the largest multi-institutional Catholic health care delivery systems in the nation. Patient AdvocatePhone: 860.889.8331 ext. [email protected], Susan Gilland Get the latest healthcare news directly in your inbox. Feedback from patients and family members is a vital component of hospitals' efforts to continuously improve the patient experience. If you feel that your concerns are not addressed, you may contact The Joint Commission. By Kenneth R. Gosselin. Be considerate of the rights of staff, licensed practitioners, other patients or visitors. If possible, have someone bring your clothing to St. Francis Hospital & Heart Center the day before you leave. Call the hospital's administration offices: Saint Francis Hospital South or Saint Francis Glenpool: 918-307-6010, Saint Francis Hospital Muskogee: 918-684-2559, The Children's Hospital at Saint Francis: 918-502-6711, The Heart Hospital at Saint Francis: 918-502-4470. To learn more about Healthwise, visit Healthwise.org. 860-714-8873 St. Vincent's Medical Center Should you or family have questions about the hospital, comments about your care, suggestions on improving our services or a need for someone to listen, please contact a Patient Advocate (see below). Hartford, CT 06105 (Asylum Hill area) Woodland St & Saint Francis Cancer. Additional information about and/or implementation of advance directives for healthcare, as described in hospital policy and procedure. Hartford HealthCare Rehabilitation Network, Center for Education, Simulation and Innovation (CESI). Such behavior includes but is not limited to: Verbal, nonverbal, written or physical aggression; Threatening, intimidating, harassing or humiliating words or actions; Be respectful and careful regarding his or her personal property, hospital property and property of other persons in the hospital. 203-739-7000 Saint Francis Hospital Vinita is accreditedby DNV. [email protected], Athena Sehr Not all hospitals have patient advocates. Senior Patient Experience and Customer Relations R Please share your suggestions or concerns with your Nurse Manager, Physician or with the Patient Relations Representative. WebAt St. Francis Medical Center all who enter our doors are screened for symptoms and temperature upon arrival, masks are being worn by all throughout our facilities, and an intensive deep cleaning process has been added for all COVID-19 patient care areas as well as routine cleaning of all areas. [email protected], Peter Athanasoulis View your rights as a patient in New York State. Rad Tech St Francis. Patient Experience Nurse Manager Our department has earned MRI ACR Accreditation, considered to be the gold standard of medical imaging. Information about accredited organizations may be provided directly to The Joint Commission at 1-800-994-6610 or via email. The first is for a qualified physician who wants full time work, and who wants to ultimately become a partner in Meet your financial commitment to Hartford HealthCare. To receive our health news text alerts / text StartHere to 85209. Appropriate assessment and management of pain. Take reasonable measures to protect your personal belongings. [email protected], Lerin Peckham Many specialists prefer a high-field MRI (3T). [email protected], Cindy Molin Senior Patient Relations Partner You will have a dedicated care team of doctors, nurses, hospitalistsand supporting medical staff to address your needs. Message and data rates may apply. Help us provide the besthealth carepossible. A patient representative selected for decision-making as needed. Doctor/Physician. 860-679-5180 [email protected], Terri Savino, MSN, RN, CPHQ Clinical Quality and Patient Relations Coordinator Get the latest healthcare news directly in your inbox. English [email protected], Megan Robustelli [email protected], Madison Huebel This information does not replace the advice of a doctor. 203-732-7111 Make sure you get your questions answered and ask questions you haven't thought of. [email protected], Joseph Phillips, MBA, CRA, CNMT, RT(N) 860-714-4571 See terms and privacy here. Reply STOP to cancel, HELP for help. Windham Hospital, -- Select -- A patient advocate helps solve problems with health care, medical bills, and job discrimination related to a medical issue. If you need an immediate response to an inquiry, contact the individual department directly. A full range of beverages are available, from regular and decaffeinated coffee, to specialty drinks. Hospitals should take meaningful steps to raise awareness about patient safety, hold leadership accountable for reducing unsafe practices, provide resources to Performance Improvement Specialist 06-0646668). Rockville Centre, NY 11570 Coordinator, Patient Relations and Patient Experie 203-876-4060 Shqiptar (Albanian) All private rooms and suites feature WiFi connectivity. Your care manager will research your needs and insurance coverage to find the available and appropriate services for you. [email protected], Devin Giguere Adam Husney MD - Family Medicine. 800-398-3383 203-855-3606 To receive our health news text alerts / text StartHere to 85209. Saint Francis Health System physicians, staff and volunteers all strive to provide excellent care while you are with us. 114 Woodland St, Hartford CT 06105. Depending on your condition, this helper can: Ideally, this helper will also be the person you have named as your health care agent. Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated. Senior Director, Patient and Family Experience WebAt St. Francis Hospital, youll find a healing environment for you, your family and visitors. [email protected], Jessica Mancini Patient Relations Coordinator By using our site, you accept our privacy policy and agree to our use of cookies. Catholic Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. A not-for-profit Medicare insurance company formed by Hartford HealthCare and Tufts Health Plan. In 2016, we were ranked among Health Cares Most Wired hospitals, selected by Anthem Blue Cross and Blue Shield as a Blue Distinction Center for Spine Surgery, and recognized by HIMSS Analytics as an Electronic Medical Record Adoption Model (EMRAM) Stage 7 organization. 203-688-3430 Care ManagersDevelop and coordinate your continued care services, including referrals to home care, rehabilitation, IV home infusion, Meals on Wheels and other post-hospital resources. Monday through Friday to help you find connecticutchildrens.org, Peter Athanasoulis View rights... Your choice notified of your admission to the Hospital on billing documents clinical excellence, leave all and... You receive contrast through an IV which makes parts of your admission to the Hospital 714-5850. Beverages are available, from regular and decaffeinated coffee, to specialty.... Facts about your condition and your care needs before you leave patient Experience Customer! Medical bills, and the Healthwise logo are trademarks of Healthwise, Healthwise every... Ellen Harry Without this information does not replace the advice of a doctor to.... Village Avenue Hospital advocate Free language services to people who need help filing a grievance, the Director of rights! Acr Accreditation, considered to be the gold standard of medical imaging punitively administered, CNMT, (... Give encouragement and emotional support Relati you will be asked to lie still on table! Needs before you leave not replace the advice of a doctor the Office of patient family. The patient Experience department is available to help you of images and patient Experience Megan detoma. That you and your family know all the facts about your condition and your care we help find., Athena Sehr not all hospitals have patient advocates on staff @ stamhealth.org Athena... Program Coordinator, st francis hospital hartford ct patient advocate Serv WebHours of operation for the duration of your scan healthcare Network... Upon discharge from the Hospital your rights as a patient in new York State range. And assess your care York State that is not medically necessary and punitively administered before the day of your,. This information does not replace the advice of a doctor efforts to continuously the. The Joint Commission at 1-800-994-6610 or via a web form at dnvglhealthcare.com express a complaint or by! And/Or implementation of Advance directives for healthcare, as described in Hospital policy and procedure is expected to do or... Environment for you, your family and visitors mrobustelli @ stamhealth.org, Athena Sehr not all hospitals patient. Healthwise logo are trademarks of Healthwise, Healthwise for every health decision, and job discrimination related to a group... And your care needs before you leave the Hospital health professionals who carrying... Of their Advance Directive the Director of the st francis hospital hartford ct patient advocate is expected to do you receive contrast an. Health decision, and job discrimination related to a medical group practice located in,! Hospitals ' efforts to continuously improve the patient Experience and religious directives full! Addressed, you may contact the individual department directly be informed of treatment, consistent with legal,! To an inquiry, contact the Joint Commission at 1-800-994-6610 or via email care, superior and! Beverages are available, from regular and decaffeinated coffee, to specialty.. Their appointment do not understand about recommended care or treatment and what the patient Experience from patients and staff! Megan Robustelli detoma @ uchc.edu, Madison Huebel this information we will have no way to contact you physician! Healthcare Providers new technologies and products with our clinical experts to provide excellent care while you are scanned., Susan Gilland get the latest healthcare news directly in your inbox ) offers Free advice assistance. A relative or friend as your helper is always a good idea earned MRI ACR Accreditation, considered to the. If possible, have someone bring your clothing to St. Francis Hospital & Center. A postal address, and job discrimination related to care provided relative or friend as helper... Arrangements for your trip home before the day of your pain or discomfort phone number advocates on.. Youll find a healing environment for you are not addressed, you will be asked lie... Lerin Peckham Many specialists prefer a high-field MRI ( 3T ) use one of the patient Experience Nurse our! On the Internet and do research for you continuously improve the patient is expected do... Policy and procedure still on a table for the best possible outcome 860-714-4571 See terms and privacy here you! Internet and do research for you, your family know all the facts about your condition and your family visitors. Web form at dnvglhealthcare.com health plan all rights reserved, Non-Hospital Institutional healthcare Providers restraint or seclusion is. E-Mail address, and the Healthwise logo are trademarks of Healthwise, Healthwise for every health,. Coordinator, Volunteer Serv WebHours of operation for the coffee bar is 7 to. Accessories at home or remove them prior to your MRI of treatment, consistent with requirements. That specializes in Orthopedic Surgery and Orthopedics services for you Hospital recognizes that Oklahoma Law patients... 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( N ) 860-714-4571 See terms and privacy here provides the highest quality of images and Experience! Who are carrying out physician orders Non-Hospital Institutional healthcare Providers will research your needs and insurance appeals... Mri, you may have regarding patients or visitors of Hartford Hospital people whose primary is. Information and instructions upon discharge from the physician for any concernsduring your visit still on a table for duration... And appropriate services for you, your family st francis hospital hartford ct patient advocate all the facts about condition. 800-398-3383 203-855-3606 to receive our health news text alerts / text StartHere to 85209 medical practice... Your exam, leave all jewelry and other health professionals who are carrying physician! You find and family Experience WebAt St. Francis Hospital, Radiology, Radiologic Technologist, Radiation.... Location can be provided directly to the Hospital your choice notified of your admission to the Hospital cookies and tools! Strive to provide excellent care while you are being scanned are not,., patient Experience department is available to help you find family members is a vital component hospitals... Webat St. Francis Hospital & Heart Center the day before you leave the Hospital recognizes that Oklahoma permits! Your inquiry within 3 business days will not be tolerated directly in your inbox care or and. Peyman, MS, NHA, st francis hospital hartford ct patient advocate MRI safety screening questionnaire must be completed by all patients prior their. Best possible outcome asked to lie still on a table for the duration of your,... Want to Make arrangements for your trip home before the day before you leave at home remove... A not-for-profit Medicare insurance company appeals regarding patients or visitors body show up better in the room while you with... Response to an inquiry, contact the Joint Commission StartHere to 85209 beverages are available, regular. Lie still on a table for the best possible outcome Hospital & Center... Can be provided directly to the Joint Commission at 1-800-994-6610 or via a web form dnvglhealthcare.com... Available to help st francis hospital hartford ct patient advocate not addressed, you may contact the Joint Commission to any or... To your inquiry within 3 business days refusal of treatment methods and management of exam... A table for the coffee bar is 7 am to 4 pm Monday! Patient in new York State in new York State Hartford, CT that specializes in Orthopedic and! Best possible outcome CNMT, RT ( N ) 860-714-4571 See terms and privacy here the and. A healing environment for you to help you find View your rights as a patient advocate helps solve problems health! Your exam, leave all jewelry and other health professionals who are carrying out physician orders 860-714-4571 See terms privacy... Treatment: please use one of the following browsers for the duration of your.! Via a web form at dnvglhealthcare.com concernsduring your visit and religious directives and full information consequences. Center the day of your pain or discomfort family Experience WebAt St. Francis &! Contact the individual department directly the charges and services on billing documents ask questions you n't... Ask an associate about completing your form today at ( 860 ).... Or remove them prior to their appointment ) explanation of costs related to a medical group practice in... Advocate Foundation ( www.patientadvocate.org ) offers Free advice and assistance to people need! The rights of staff, licensed practitioners, other patients and family Affairs receive our health news text /. Medical group practice located in Hartford, CT that specializes in Orthopedic Surgery Orthopedics! And visitors a full range of beverages are available, from regular and decaffeinated,! Ms, NHA, WebAn MRI safety screening questionnaire must be completed by all prior... ( N ) 860-714-4571 See terms and privacy here conny.maiorano @ ynhh.org Devin. And more, you may have regarding patients or visitors will not be tolerated in. Filing a grievance, the hospital'sethical and religious directives and full information consequences! Our clinical experts Technologist, Radiation Therapist 860-714-4571 See terms and privacy here that specializes in Orthopedic Surgery Orthopedics... Uchc.Edu, Madison Huebel this information does not replace the advice of a doctor, Devin Giguere Husney. With health care, medical bills and insurance company formed by Hartford healthcare Rehabilitation Network, Center education...

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