suddenlink equipment return locations

All prices subject to change at any time. However, theyll notify you a month before the promotional rate expires, so it wont be a surprise on your bill. Enter a location to find a nearby suddenlink stores. With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. Pack up the equipment you're sending back to us. We are sorry for any bad experience you might have had, and we would like to help! Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. Google Maps is a web mapping service developed by Google. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. See below.). Suddenlink gives you the option to bundle internet and TV subscriptions to save money. We appreciate you taking the time to share what happened. Line ID: @151cbmzs. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. Very sneaky and not client oriented. Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. First, make sure Optimum service is available in your new area. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. Get buying tips about Internet Service Providers delivered to your inbox. Like most people I work from home and this is completely unacceptable. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. Where? Hey, Shelley! So on July 5th that's what we did and there was no internet provided. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. If you do this, you can make sure you are . They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . Then, fill out the online form that includes your current address and the address youll be transferring your service to. Return equipment: If you're leasing . How do I know I can trust these reviews about Suddenlink? I understand how it would be frustrating to deal with service issues like that. I'm fed up, y'all are all about customer satisfaction well if anything I'm satisfying y'all because y'all haven't helped me out one bit. So then we rescheduled for the 3rd time for today July 13th and no one showed up. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. (But you still wont own them!) Suddenlink. I agree to receive the Forbes Advisor newsletter via e-mail. But we weren't informed, and we didn't sign any ennoblement. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. It's not right what Big Business can get away with if we let them. All content on this Web site is proprietary. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. Enter ZIP code or city, state as well. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Enjoy reading our tips and recommendations. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Close modal. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. The suddenlink stores locations can help with all your needs. Understand Suddenlink Early Termination Fees. All services not available in all areas. Can I rent a router/modem from Suddenlink? I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Sign up to receive our free weekly newsletter. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. If you rent, you pay more over time, but the monthly costs are low. It is easy to make changes and modifications to your plan. of the UIIA. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Contact a location near you for products or services. There are many ways to pay your bill. My rate kept increasing. For them to repair/resolve their own internet issue? My credit card company told Suddenlink to not charge my credit card ever again. Pricing varies by location and availability. ConsumerAffairs is not a government agency. Revisit the world around you in ways you've never seen before. 891 Streetman Rd. User reports indicate no current problems at Suddenlink. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. Pack up the equipment you're sending back to us. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. Tue. Start your return. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. New Jersey: (973) 230-6048. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! How do you cancel Optimum internet and television service? Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. poorer customer service. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. We will assist you with a wide array. How Long Suddenlink Gives You to Return Equipment. On the confirmation page, click the box at the bottom that says "Get label" to print your pre-paid return label. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. Do I need both? Get directions. Use the materials that came in the new equipment's box to pack up your equipment. They got more done in a few weeks than I did in over two years. Hi, Preston! Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. They are really a light for us in a very hard time. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. Allconnect is an independent, advertising-supported publisher and comparison service. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. It becomes your responsibility as per the contract terms . This site does not include all companies or products available within the market. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Moving or just moved? 1054. Now, you can request the cancellation of your service. If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at [email protected] and include your full address or account number so we can take a closer look from our end. Single frame size: about 4545 cm, you can make the pattern you want. Thank you for your feedback. I have paperless billing and when I checked my account I saw I was still being charged for it. Suddenlink offers four internet options with varying price points and speed/data options. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Customer Number 877-694-9474 - by the Numbers. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. Where can I find out about which modem to buy? Perfect speed for multi-device HD streaming, gaming and online education. One to two DAYS? SuddenLink appears to offer better introductory pricing than many of its competitors. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. Accept Equipment and Returns. Would you like to pay with your credit card we have on file," and again I said no. The suddenlink stores locations can help with all your needs. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . You have 14 days to return your equipment, and it has to be returned in good condition. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. Things to Keep in Mind While Returning Equipment Additional fees and terms may apply. A modem? How to return your Suddenlink equipment. Empower your customers with accurate, up-to-date information. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . "Well can you enter that somewhere so I'm not charge?" That is not right! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Find nearby nearest suddenlink store. Prepare your shipment. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! Mon. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." Pricing, terms and offers subject to change and discontinuance without notice. Next time I will listen to the reviews posted out there. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. Been 3 different people out here still lose connection within minutes after connecting while watching a movie, trying to listen to music, etc. Please reach out to our team at [email protected] and provide your account info. No. This company and the staff seriously do not have any integrity or ethics. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Sounds REALLY selfish and immature to me. Termination date set up for a month after the equipment was return. Hi, Monte! The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. If I could give Suddenlink NO STARS I would. However, this only applies to rented equipment. Google does maps best. Optimum allows customers to cancel their internet and television plan at any time. 3000 Charleston Town Center, Charleston, West Virginia - WV 25389. How Much Does Ethernet Installation Cost? The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. We do not present information about every offer available. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. Check your inbox and stay tuned for deals, news and more. Canceling your Optimum service over the phone. Our content is intended to be used for general information purposes only. Because Optimum doesnt require contracts, they also dont charge an early termination fee. You will waste so much time and energy to deal with problems from this company. Up to 500 Mbps download. Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. ", Phone calls suddenly drop, no one called me, no one emailed me back. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Centurylink Modem Return to Store. Unsubscribe at any time. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. Yes, you do need both a router and a modem. Not cool, but OK. A few months later and I saw the charge was STILL there. On average, monthly rates range between $35 to $75 a month. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. In 2020, Google Maps was used by over 1 billion people every month. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Thank you FairShake for representing the little people screwed over by corporations. And because there are no contracts, you dont have to worry about paying an early termination fee. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. I was credited 117 dollars to my account and now I only get about 18 dollars credit. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. In 2020, Google Maps was used by . I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. On the other hand, as SuddenLink joins the Optimum family at the end of 2022, the provider might see a bright light at the end of the tunnel and become one of the best fiber internet providers. The company offers a 30-day money-back guarantee and does not require contracts. So I then had a friend living in college station return the equipment to suddenlink. Well start sending you the news you need delivered straight to you. You might have received a single standalone device from your internet provider but this is just a. in a single unit. If we include a prepaid label in your new equipment's box. 37. Suddenlink is scamming people! Suddenlink is scamming people! Also customer service was horrible. She kept trying to get me to change mind and said, "No, thank you. However, the Internet 100 plan has a data cap of 250 GB in some areas. Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. I was NEVER told this was going to happen when I signed up. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. For long hair, remember to tie your hair with a rubber band. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). SuddenLink high-speed internet is powered through a fiber optics network. See below.). Ask us on live chat! The company took away about 100 dollars of the 117. Choosing it was an obvious choice.. With street view and indoor maps, you can take a peek before you go in person. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Please reach out to our team at [email protected] and provide your account info. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. Are you moving to a new location? We finely were able to find another local provider and cancel their services. You can drop off prepackaged FedEx return packages at any drop off location. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. A link has directed you to this review. The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. First, we provide paid placements to advertisers to present their offers. Allconnect.com does not include every service provider available. If you choose to buy one yourself, you will need both or similarly a combination. Scale confidently, backed by our infrastructure. Got a question about this activity? I was having problems with the company for months. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Build with reliable, comprehensive data for over 200 countries and territories. Please feel free to reach back out to us directly at [email protected] and include her full address or account number. Why should you choose Allconnect? Suddenlink doesnt have any contracts or data caps. It is ideal for those who live in rural areas where many internet services dont provide coverage. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. With the $10 per month rental fee, you reach the break-even point having paid for the products at. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. I would not recommend anyone using Suddenlink. Do you have a customer issue as well? By using this website you agree. Bring the real world to your users with customized maps and street view imagery. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! Enter a location to find a nearby nearest suddenlink store. You need to call customer service to cancel your plan. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. The device must be unopened and in the condition in which you received it. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. Wi-Fi 6E: What is it and how can it help you? Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. Modem required for internet service. internet requires a modem and router. Along with internet and TV options, Suddenlink offers mobile services through its parent company, Altice USA. "Excuse me?" Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. What is a wireless gateway? I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. In 2020, Google Maps was used by over 1 billion people every month. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. What are you looking for? From Business: Optimum Internet 500 Starting at $59.99/mo. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? It comes with most plans but check with SuddenLink to see if its available in your area. Open Google Maps on your computer or APP, just type an address or name of a place . However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. Find nearby suddenlink stores. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Listen to mine, customer service is pessimal. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. The program is available to new and existing SuddenLink customers. SuddenLink internet is a great buy for the first year. However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. Now I went to a different company for for cable and phone because of my experience with internet I received from them. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. ComplaintsBoard.com is a leading complaint resolution website on the Internet. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. 1505 S Glenburnie Rd. I want to cancel." Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. Their only response back to me is that I was told this would happen when I called to disconnectwhat? You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. Do I need a router? To be eligible for a return, the original receipt or a copy of the order confirmation email is required.

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