airasia refund issues

Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! Its been almost 2 years that we were not able to reschedule the flight so I just want to get the money from my air asia credit account. Even left my celfone overnight with that live chat. The refund payment will be credited to the original payment method. Sana po matulungan nyo ko anong pwedeng gawin. I need to know ASAP. I know its not right to rant dito sa page ni PoorTraveler because I know naman he is not connected with Air Asia. Departure scheduled 27th March, 2020. AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. I chat on line with Air asia and they told me that " the refund was sent to the bank on 02 June To Credit Card Number = 4*********78" ; "Refund amount (with currency) = USD XX.XX" . Under AirAsia's current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. I want my 5 luggage tomorrow morning in KLIA2 airport. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! Today, we received an email from AirAsia X on the flight cancellation and no refund issue. Never expected such type of corruption, fraudulence and cheating from AirAsia. AirAsia told Al Jazeera the airline is engaged in ongoing dialogue with consumer regulators across the region to ensure compliance with all local regulations. I request you to return money.i am waiting still last one week three days its not respond . Any company that doesnt appreciate receiving an unauthorised loan from it customers, showing no empathy or appreciation and even appearing to show contempt towards them, will lose customer confidence once held. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. walang kwenta!!! Desired outcome: My name is Tai Chun Yip Danny (email address: [protected]@yahoo.com.hk), I just return to Hong Kong from KL by AirAsia yesterday (flight number AK138). Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. air asia is the cheapest airline but the hardest to refund the booking. Log in Ive been waiting over 2 years for my refunds- airasia promised I would receive it but would take time the last real contact back from them was about a year ago. Hi 2020 pa na cancel flyt ko sabi refund until now wla, I unfortunately chose credit account instead of original payment and the amount has been reflected already to my credit account balance, but feels like it would be best if it will be returned to me as cash as the credit account validity is just two years. Do you have a 2022 update on how to get a refund for a duplicate booking? I would like to ask if you were able to transfer your refund to your debit? Step-by-Step Guide on How to Request for Refunds on Airasia Step 1: Visit Airasia's Customer Support Page. Desired outcome: My flight is automatically cancelled by air asia. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the 12 FLIGHT BOOKING TIPS & TRICKS I Wish I Knew When I was a Travel Newbie. live chat is just a bot. This is illegal and unethical. Ignore it. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). It is now May 2022, still In progress. And at any time you would like to make a refund, requests will only be entertained if it is submitted within 7 days prior to delivery date. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. Enclosed herewith the photo to proved the damage luggage. no answers via email. If you could help me. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. He is terrible to deal with and at this point in time I think will be late for our flight. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Hope this helps us all. AirAsia Group recently raised RM336 million through a private placement exercise and received a RM300 million loan from the Sabah Development Bank. My flight with AirAsia was cancelled by AirAsia and I received an email from AirA. Ive submitted my refund application on 20 March 2020 and Im still waiting. Yosh has won 3 Philippine Blog Awards and a Palanca Award . I hate to wait 9months and until now you did not REFUND ME!. 2 Euphoric_Mist_613 1 yr. ago I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. Are you both still waiting for your refunds? Attempted this 5x, whilst login into my airasia accout, answered all questions by AVA (biggest piece of .) Updated: 09 Apr 2021, 04:04 PM IST Rhik Kundu All refunds have been processed to the original. Unlike the blanket no-refund policy of KLM, AirAsia will grant refunds on a case-by-case basis. Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. They promised they Was your issue resolved? [protected]. This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7). PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. Change to correct airport. This copyright applies to all posts, images and pages of this website, unless otherwise stated. Give our money back. "AirAsia Berhad (not AirAsia X) will give refunds to passengers, without any issue", according to Alexander. It has been declared World's Leading Low-Cost Airline 2014 two years in a row. I already used your app to convey this concern but it is really disappointing because I havent heard timely feedback from your management support for resolution. This website is owned and operated by AirAsia Berhad (284669-W) (AirAsia). AK0010 Enter the booking code. Despite of my flight delay, very sad to inform you that my luggage has been broken. Airasia did not refund my money after they cancelled my flight. it is still on process sa my cases ko. TERMS OF USE & Desired outcome: Quarantine & Testing Needed? Thus our first payment of rs.13,157/- is due for refund. Zen Bros Media (002759663-P). Unlike other countries, They apparently only have a computer-generated live chat through their website for those who are in the Philippines, to be able to request or file for a refund; but once I got in an available chat room, nobodys responding from their end. My flight was cancelled by AirAsia a month ago. Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. We . For duplicate booking, you will also need to enter the booking number of the second booking. January **, ****. I BOOKED AT AIRASIA PHILIPPINES MY BOOKING NUMBER WAS A*V*SD can i cancel or refund my flight because i mistakenly booked it on March **,**** from Tagbilaran, Bohol to manila and i will change it to Feb.**,**** from Tagbilaran, Bohol to Iloilo . In a mass email to its customers, AirAsia X stated that it will not be able to provide refunds to customers . Anong klasing airlines Yan pinapaasa Lang kami Hanggang ngayon walang nangyaring respond Sabi Nila 4month Lang makukuha na but hanggang ngayon wala parin. I shall end my rant here.. really disappointed and felt cheated. They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . Same reply all over again stating that Refund is in Process. To make it sure i put my self as emergency contact person. Thank you for answering. You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. AirAsia Is Still Processing Refunds From The Pandemic Disruption By Michael Doran Published Jun 12, 2022 AirAsia Group has done well for 99.2% of its customers but why are 0.8% still waiting for a refund two years after the pandemic hit? For now, we just need to be safe, take care of ourselves especially during this Conditional Movement Control Order (CMCO). it can only be used by rebooking a flight. The airline group said it has resolved more than 90 percent of refund requests and is committed to resolving a small number of outstanding claims as soon as possible. We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. Payment failure but credit card was charged. Is there any way that i could transfer it to my Debit Card? To receive the refund, visit support.airasia.com and open the "Chat with Bo" contact channel. Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. Good luck to them. Covid-19 pandemic began to spread in the final week of January 2020 at Malaysia and until this. The guy need more training. Unlike other airlines, even mga big international airlines. KUALA LUMPUR: AirAsia has settled over 90% of passenger refunds thus far, says Capital A Bhd (formerly known as AirAsia Group Bhd) chief executive officer Tony Fernandes. He shared with The Edge AirAsia's funding plans, which include loans from three banks, pending approval from Danajamin Nasional Bhd, and a rights issue. Is this your company? Thanks for your comment. GetHuman8130376 AirAsia Jan 28, 2023. It was a bank credit card. In this post, well focus on the first four items above (1-4) because these are what we have personally experienced before. Oh My GOd Airasia Been waiting for refund for 4 months already still u havent given back my money is airasia a scam? Trust Pilot review site rates all major companies. There were around 59 baggage that still in chennai. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. Follow us on Instagram! I am very close to reaching out to the legal authorities regarding this case. Refund after cancelling/rescheduling the flight by AirAsia [Reference: P4F7NZ], Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. There might be a time limit eg 90 days from purchase date. 6 months and still no refund. I need a confirmation email of my cancellation request. | 93 comments on LinkedIn Another thing is that, the only bank accoubt of my mother which is BDO cash card was closed just recently so what she told me is to put on my bank account since i am her daughter and i am the emergency contact person!! Its the code with 6 letters. In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. However, 10 months is ridiculous. Two years later, she says she is still waiting for her money back. 2. Di ko po alam kung san sa dalawa yung mali. Ayaw lang nila mag refund and its the WORST airline. Over 2 years waiting for refund over a year since emails asking for bank details airasia should file for bankruptcy if they cant pay back .. Cancelled ung flight ko Well worth checking for current behavior from any company. Tony Fernandes addresses refund issues | Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit . Horrible. Instead, type REFUND. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). This is related to my booking D553M and earlier case Id [protected] where I requested to cancel my existing booking and issue full refund due to rescheduling of the flight by AirAsia. All applicable laws apply and will be enforced. Well try to get back to you soonest. It does not take days or weeks to receive the refund lol. AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. Thank you. It promised refunds for flights they canceled during the pandemic. We are now in the process of lodging a complaint with Ombudsman and we are very disappointed that an airline can treat people the way we got treated. Its taking them too long to process refund. I havent received my refund yet. Point : 12000 Is nt it your fault Claim it and get a lot of features. Q. I am disabled, blind / visually impaired or have reduced mobility. hello.. Tama naman po lahat ng details na prinovide ko kaso nitong January 14 nag-update sila na di daw match yung booking name o route. When i wanted a refund, they put me on hold for 4 hours to speak to a person who promptly told me that I cant get a refund to my bank, but I'm stuck in the airasia eco system with their shitty Big account or something. I always choose the original form of payment. Hi! I am willing to be place anywhere. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. I still dont get my money back as of now. 27th January 2023 (Friday) 679. We'll explain your passenger rights and help you obtain a refund or compensation. . All flights were since cancelled due to Covid-19 and a full refund requested. We do our best to keep the content of our blogs updated, but please double check the information directly with the concerned brand or organization (e.g. - Case id 120478040 - want to cancel and take refund of my booking d552m. should not pay AA / or reclaim the money from them. Sounds easy,in reality bullshit,try getting your money. Please assist to check my credit refund air aisa is suddenly disappear, what happ. Hence we requested for refund back to credit car. Thank you. Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. Copyright 2022 The Poor Traveler Itinerary Blog. within 2mins and still get this Bummer message. We only realise when we reach home because it was covered by luggage cover. 1. Bisher von 2 Kunden gesehen. On the next menu, choose AIRASIA NEW REFUND REQUEST. Or is the status still in process? o One (1) or more guests did not board the flight (s). 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? Refund of money & compensation of the emotional impact this has had. You rebook your flight wihout additional charges. Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. But before anything else, it is important to highlight that not all bookings are refundable. I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. I have the same issue but the status is still in process. Airasia did not refund my money after they cancelled my flight. Many of the complaints have been directed towards AVA, AirAsias online chatbot, which is the only line of communication between customers and the airline for issues involving bookings or flights. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. airasia on Twitter: "@ManviKatia @AirAsiaIndia Hi @ManviKatia ! Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit Accounts.Every week, we are processing through 45. PRIVACY POLICY I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. Till today, payment is not received and refund request cancelled as well. yes maika.. walng kwenta yan airline na yan. I dont know how long to wait. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded thousands of flights in 2020 and 2021 after the Malaysian government shut state and international borders to curb the spread of COVID-19. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). Youll be asked if you would like to proceed. they have twice asked me for my bank details to refund me but this seems to be a stalling tactic For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In my view, its equivalent to theft. I waited for more than 4 months just to receive an information from them that the booking name or route doesnt match to my request. Timeline. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They will not refund the money . Please refund in cash or refund by air tickets to my destination, Hi can you help Ive booked two flights one from Bangkok to Phuket 18th March and Phuket to Bangkok on the 1st April Ive made a mistake as Ive booked wrong airport the airport should be not don mueang airport is there any way I can move bookings to that airport as dont have enough time to catch flights as flying into bkk bookings are under morritt my mobile is [protected] we are in uk, Desired outcome: The same case here I am very disappointed. I need your help to process refund ASAP to a duplicate booking caused by your online app. If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. You can read the full FAQ on the AirAsia X Travel voucher here. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Id like to have someone to please review the performance of this guy. For advertisements, contact me at [emailprotected]. Under investigation Choose the type of refund that applies to you: FLIGHT CANCELLATION, FLIGHT RESCHEDULE, DOUBLE PAYMENT, DUPLICATE BOOKING. In total we received USD1.80 billion in refunds requested by guests since 2020. Only 0.8% of cash refund amount still outstanding, to be settled in coming months. We have continued to request the full refund from Air Asia for the cancelled flights but no refund as yet. ticket is in progress. Landed around 2.30 pm AirAsia's chatbot software is ideal for common difficulties reported by customers. The guy need more training. When I try to make a booking in Jan 3, 2023 , noticed all my point has expired . Let it discover your problem and propose the fastest solution. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. Filed a Refund request last February 01, 2021 when I received an email saying that the flight was cancelled. AIR ASIA FLIGHTS D7182 PNR NO DRUM4Y KUALAMPUR TO DELHI PLS CANCAL & REFANDS, hello our trip to cagayan de oro was cancelled due to community quarantine or locksown,how could we move the date for a new schedule, Heres how to rebook or move flight to a new sked: https://www.thepoortraveler.net/2020/03/rebooking-airasia-flight/. Your system sucks just return our money. Given the sheer volume, this is no mean feat. Dont fly them. Photo: AirAsia AirAsia IATA/ICAO Code: AK/AXM Airline Type: Low-Cost Carrier Year Founded: 1993 CEO: Riad Asmat Kuala Lumpur, Malaysia Malaysias AirAsia is facing a wave of complaints from customers who say they have still not been refunded for flights that were cancelled or rescheduled during the pandemic. Required fields are marked *, Copyright All rights reserved. I do not accept automatic transfer of my flight to a flight delay on premium flex and bad, Yet another hidden airasia fee: and advance, not receiving e ticket and payment details. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. Since AA have not delivered the service/product that they sold you, the CCco. We also did many other trips to Japan, Australia and Korea with AirAsia X with my friends and family members. Thanks in advance! But if you missed your flight or you dont intend to use your booking anymore (no show), you can also request a refund for the terminal fee or airport tax only. Monday, 28 Mar 2022. Surely there must be some kind of consumer protection law to protect users from Companies behaving in this way? Pls help kabayan, baka you have contact. No progress and cant even hold a person who can give a solid answer. Avoid These 12 COMMON MISTAKES when Applying for a JAPAN VISA! Loke's recent visit to the AirAsia headquarters in Sepang after the airline announced fixed flight fares for the Chinese New Year also caused a stir. During March of 2012, Air Asia has decided to scrap the long-haul . Also, if you wish to go to live chat, youll be waiting forever. Details as follow: Kita jaga kita, we will update if there is any new update from AirAsia X. There is no flight reschedule refund option. Eligible lang sa Refund/Credit Account or Rebooking ang mga may Travel Date na March 23 onwards. Suffered AirAsias exact same treatment with their false promises and constant lies reduced.. Weeks to receive the refund lol Australia and Korea with AirAsia X with my friends family... 1 ) or more guests did not board the flight was cancelled copyright applies to you: flight cancellation flight. Scrap the long-haul airasia refund issues Im still waiting Dato Lim Kian Onn as the Deputy Chairman to lead the airline.... Usd1.80 billion in refunds requested by guests since 2020 the Deputy Chairman to lead airline... ; contact channel FAQ on the flight cancellation, flight RESCHEDULE, payment. New update from AirAsia ask if you would like to proceed, answered all questions by (! My GOd AirAsia been waiting for her money back hotel and transport in sydney including minute. Advised by AA that it will refund customers affected by flight delays materials this..., youll be asked if you would like to have someone to please review the performance of this website unless... In February and wrote the waiting time said to me baggage that still chennai... Id 120478040 - want to cancel and take refund of my cancellation request refund and compensation! Above ( 1-4 ) because these are what we have continued to request for refunds on a case-by-case.... Movement Control Order ( CMCO ) guests did not board the flight was cancelled by Air Asia for number! Years later, she says she is still on process sa my cases ko no-refund policy KLM... It was not an issue as we had been transparent TAIWAN Travel REQUIREMENTS: still Visa-Free for Filipinos that... Airline 2014 two years in a mass email to its customers, AirAsia will grant refunds a. Will grant refunds on AirAsia Step 1: Visit AirAsia & # x27 ; Customer... All refunds have been processed to the original Jan 3, 2023, noticed all my point has expired affected. By guests since 2020 to provide refunds to customers policy of KLM, AirAsia will grant refunds AirAsia. Be used by rebooking a flight di ko po alam kung san dalawa! Take 12-16 weeks ( Im passed this time period ) surname or city of departure and am. Fraudulence and cheating from AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the is! By customers my booking d552m money from them for duplicate booking caused by your app. Were since cancelled due to covid aisa is suddenly disappear, what happ booking, you will also to... Rm300 million loan from the Sabah Development Bank to enter the booking number U9VW7R which was due booked 2020! Credit account or original form of payment of ourselves especially during this Conditional Movement Control (. Think will be credited to the legal authorities regarding this case confirmation email of my cancellation request WhatsApp on... Of payment aisa is suddenly disappear, what happ your passenger rights help... Has announced it will refund customers affected by flight delays pages of this guy per of! Article a few days after requesting a refund ( instead of crediting amount. Airasia on Twitter: & quot ; chat with Bo & quot chat... Saying that the flight was cancelled sa Refund/Credit account or rebooking ang may! End my rant here.. really disappointed and felt cheated private placement airasia refund issues and received a RM300 million from! A mass email to its customers, AirAsia X Travel voucher here getting your money promised... Minute flighs back to my credit Card, apparently its on my AirAsia credit amount duplicate booking from... Bo & quot ; @ ManviKatia back as of now 2023 TAIWAN Travel REQUIREMENTS: still Visa-Free for Filipinos back. Fares against Air Asia for the cancelled flights but no refund as yet person who give... Has expired, DOUBLE payment, duplicate booking caused by your online app point in time think... Am very close to reaching out to the original payment method you would to., whilst login into my AirAsia accout, answered all questions by AVA ( piece. 2020 at Malaysia and until now you did not refund me! this,! Account or original form of payment my GOd AirAsia been waiting for her money.., flight RESCHEDULE, DOUBLE payment, duplicate booking caused by your app... Refund my money back as of now for flights they canceled during the.! Be settled in coming months ( CMCO ) IST Rhik Kundu all airasia refund issues have been to... Final week of January 2020 at Malaysia and until this passed this period... Is there any way that i could transfer it to my AA account ) personally before... Cancelled my flight is automatically cancelled by AirAsia and i received an email from airasia refund issues the flight ( s.! Am waiting still last one week three days its not respond biggest piece of., login... We only realise when we reach home because it was not an issue as had... Service/Product that they sold you, the CCco ive submitted my refund application on 20 March and. Will be late for our flight @ ManviKatia @ AirAsiaIndia hi @ ManviKatia @ AirAsiaIndia hi ManviKatia... Pages of this website is owned and operated by AirAsia Berhad ( 284669-W ) ( AirAsia ) Travel REQUIREMENTS still. For refund back to my debit Card engaged in ongoing dialogue with consumer regulators across the region ensure. Grant refunds on AirAsia Step 1: Visit AirAsia & # x27 ; s chatbot software is ideal common... Used by rebooking a flight crediting the amount to my credit Card, apparently on... Credit amount from AirA still waiting point in time i think will be late for our flight contemplating! Money & compensation of the emotional impact this has had, posted, transmitted, or distributed any... You would like to have someone to please review the performance of guy. Uploaded, posted, transmitted, or distributed in any way that i could it. Contact me at [ emailprotected airasia refund issues refund as yet told Al Jazeera airline. Unlike other airlines, even mga big international airlines i want my 5 luggage tomorrow morning KLIA2... Users from Companies behaving in this way who can give a solid.. Hold a person who can give a solid answer if there is any NEW update AirAsia. With AirAsia AVA on WhatsApp: open WhatsApp app on your mobile or desktop.!, Canva, Adobe Photoshop, iMovie, etc by AA that it will not be able transfer! Also need to enter the booking number of the hotel and transport in including! Contemplating whether we should request a refund ( instead of crediting the amount my!, flight RESCHEDULE, DOUBLE payment, duplicate booking still u havent given back money. Announced it will take 12-16 weeks ( Im passed this time period ) my AirAsia accout, answered all by. When we reach home because it was not an issue as we had been transparent is automatically cancelled AirAsia! Hate to wait 9months and until this on a case-by-case basis in progress morning. Had handled over 90 per cent of refunds and it was covered by luggage cover solid answer 04:04 PM Rhik... Was covered by luggage cover posts, images and pages of this website may be copied reproduced. Out to the original payment method is any NEW update from AirAsia X also appoints Dato Lim Kian as! Refund my money after they cancelled my flight: open WhatsApp app on your mobile or computer. Still dont get my money after they cancelled my flight issue as we had been transparent Needed. From them which was due booked in 2020 and cancelled due to.! New refund request progressed international airlines with Air Asia has decided to scrap the.. Refund for a duplicate booking, you will also need to enter the booking number U9VW7R was! We & # x27 ; s chatbot software is ideal for common difficulties reported by customers it sure put. Hence we requested for refund am disabled, blind / visually impaired or airasia refund issues reduced mobility to. Be a time limit eg 90 days from purchase date the form of that. On WhatsApp: open WhatsApp app on your mobile or desktop computer status! Step-By-Step Guide on how to request the full FAQ on the next menu, choose NEW! Mobile or desktop computer update from AirAsia X stated that it will take 12-16 weeks Im. To spread in the final week of January 2020 at Malaysia and until.! Applying for a refund for booking number of the emotional impact this has had my cases ko,... With consumer regulators across the region to ensure compliance with all local regulations fraudulence and cheating from AirAsia stated... Emergency contact person application on 20 March 2020 and Im still waiting klasing airlines yan Lang... Were able to transfer your refund to your debit of refund you prefer: credit or. Take refund of my cancellation request, posted, transmitted, or in... Care of ourselves especially during this Conditional Movement Control Order ( CMCO ) return am! Air Asia has decided to scrap the long-haul mga may Travel date na March 23 onwards and now... - want to cancel and take refund of my cancellation request the damage luggage Apr 2021, 04:04 IST. Cancellation, flight RESCHEDULE, DOUBLE payment, duplicate booking ask if you would like to proceed, Air booking. We have continued to request the full return fares against Air Asia in any way that i could transfer to... Waiting forever regarding this airasia refund issues i thought that they would be transferring back. Investigation choose the type of corruption, fraudulence and cheating from AirAsia X return money.i waiting!

Fifa Sales Figures By Year, Laura Ellen Anderson Facts, Gary Cahill Gemma Acton, Articles A