does jea disconnect on weekends

Solicit personal information, such as your full social security number, over the telephone, unless you initiated the contact. (904) 665-6250 to speak with a JEA Business Support Team representative. Enjoy reading our tips and recommendations. Dont believe them! An evaluation of each situation will determine the amount due to JEA for services used, the number of times the Customer has tampered with the service, and any other related information available. Jacksonville's public utility is urging anyone who has received a suspicious phone call, text or email from someone claiming to be with JEA to report them at 904- 665-6000. terminated and do not pay their final bill. This service is generously provided by the United Way of Northeast Florida working in partnership with businesses, volunteers, community organizations and leaders to tackle critical issues facing area residents. Some local residents have received marketing emails encouraging them to green their power by signing up online with Arcadia Power and other companies, which promise to ensure that a percentage of the customers energy will come from renewable energy sources. The map is awash with dots, but most are in 32209 and 32210, two of the citys poorest ZIP codes. and Payment Options before your account becomes delinquent. notify the account holder by monthly bill, a phone call, and postcard delivered ft apartment. Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. JEA strongly encourages customers to do their homework. If you have a question or doubt about what is being offered, call JEA at (904) 665-6000. JEA is the worst! Please note: Effective October 7, 2015, the following Winn-Dixie locations no longer accept JEA payments: 5207 Normandy Blvd., 703 Chaffee Rd., 290 Solana Rd. It is JEA's policy to respond to customers' claims promptly and fairly. Whether it be payment extensions or arrangements, we will find the solution that is best for you. I spoke with a LaFrancia who didnt mention anything about me being in any danger with my account. or accounts in bankruptcy to the credit bureau after the final bill is Ability to pay depends on customer service desk hours at each location. Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Same kw as last yr but 300.00 more. My bill cost almost $100 more last year. If you would like to sign up for a free energy assessment, call us at JEAs PR team reached out to Action News Jax and stated, We have 3,857 traditional accounts pending disconnect for non-payment during the remainder of this week.. Its location on this page may change next time you visit. Commercial customers may call (904) 665-6250 to speak with a JEA Business Support Team representative. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. A 7,000-acre tract of forestland on the far western border of Duval County has become ground zero in whether private companies can start investor-owned water utilities in areas that JEA says it . 4 Payments accepted at Western Union desk at any U.S. Walmart store. The grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers on list for disconnection. We understand there may be situations when you need more time or flexibility to pay your utility bill. But this storm is unlike any in recent memory. Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. This spring, JEA customers might be paying more for their service, but utility Board members believe customers electricity bills could actually be less by the time the p After an attack on an electric grid in North Carolina, Northeast Florida utility companies say they are fortifying the security around their power grids. JEA is a community-owned electric, water and sewer utility in Jacksonville, Florida dedicated to safety, reliability and customer satisfaction. JEA takes utility theft and fraud seriously. If you are unsure of a suspicious email, call. Learn About the Safety of JEA's Water. JEA will also waive newly accrued late fees. Protect yourself from possible rip-offs. So glib and business like. Stop Services. Vehicle ferry not operating due to maintenance work on FL-A1A Heckscher Dr Westbound from FL-A1A Ocean St to FL-A1A Heckscher Dr / FL-105 Heckscher Dr. Share currently playing on Facebook (Opens a new window), Share currently playing on Twitter (Opens a new window), Jacksonvilles Morning News with Rich Jones, SPOTLIGHT: Gate River Run kicks off first weekend in March, California, beleaguered by earlier storms, gets fresh snow, What to know about Alex Murdaughs murder trial, Push for clergy to report abuse stalls in deeply Mormon Utah, You Decide 2023 - The Race For Jacksonville Mayor - Donna Deegan Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Frank Keasler Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Al Ferraro Spotlight. JEA says disconnections could start as early as 8 a.m. on Monday, Sept. 19. Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. Hey, I get the cost of everything is going up but what you should be thinking is how you will year end bonuses. jea holiday schedule 2022; girls teen panties upskirt; are you smarter than a 5th grader questions multiple choice; mini skirts 2022; bufo toad retreat utah. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. The JEA Board of Directors monthly meeting was held Tuesday. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. JEA says disconnections could start as early as 8 a.m. on . A website created by JEA shows 24,223 pending disconnects as of Friday morning. You may be offline. To further dupe the customer, the scammers held a phony three-way call supposedly with JEA. A summer grace period by JEA is ending on Sunday at midnight. To prevent this, she needed to go to the nearest Walgreens and make a payment using a MoneyPak card. Jea is extremely expensive. Cannot disconnect if a customer owes less than $75 on their bills or no more than last month's balance on November 1. Something has to help us. Here in Tas, Aurora says to allow a couple of days but in practice they're generally next day if it's just putting a fuse back in and you're in an urban area. JEA will also continue to focus on educating consumers on ways that they can conserve energy to ultimately save money. What as consumers can we do? 5. There are also extensions. Please note these companies are in no way affiliated with JEA. Thats why we work with local agencies to connect you with community Just said to call an Electrician to fix. It isnt the same as any other credit score you may have, so it is important to understand. He said, no. JEA is concerned customers may not be able to catch up if the suspension is too long, he said. of such Customer or Beneficial User of the service to the Customer or Sandra thought the call was strange but she agreed to go to Walgreens. Is there any other message youd like us to give before the weekend? 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Published: Oct. 11, 2021 at 3:57 PM PDT. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. This is an emergency situation & they said a Supervisor cant call me back for another 24 to 48 hours. infraction to their JEA Credit Score. JEA was set to cut power to a number of its customers today. Companies call JEA customers to say their testing proves JEAs water is bad for you. Issuing two or more checks which are refused by the bank And while 79 were reconnected after making arrangements to get current with their debt . (904) 665-6000. Payments made 7 am - 10 pm will post within 30 minutes. Do not allow anyone into your home if you feel suspicious, unsure or confused as to why they are there. Explore Payment Options Built to Fit Your Needs. Billing As of June 3, 22,000 accounts are eligible for disconnection (including 974 business accounts). When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. That is why we are working so diligently to notify customers about their options and the upcoming deadline. JEA reserves the right to Subscribe to 104.5 WOKV newsletter(Opens a new window), 104.5 WOKV facebook feed(Opens a new window), 104.5 WOKV twitter feed(Opens a new window), 104.5 WOKV instagram feed(Opens a new window). We are committed to working with customers to restore service as quickly as possible after payments are made. Fraudulent representation in relation to the consumption of current amount or securing the same. Be the first one to find this review helpful. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. We pay almost a 100 dollars a month in fuel cost on top of the light bill. Learn About JEA's Claims Resolution Policy. service unless all past due indebtedness to JEA at any one or more other Based in. We will Payments made 7 am - 10 pm will post within 30 minutes. You also have a responsibility to protect yourself and your property, such as obtaining ice to prevent food spoilage. In the event services are reconnected without authorization, we may sever all utilities without notice. Unsubscribe easily. Residential/Light Commercial = $50. Would this be the highest number of disconnects ever for the JEA? Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. For more information about reviews on ConsumerAffairs.com please visit our Cami checked her caller ID and sure enough, it said the call was coming from JEA. We are tired of having to pay fuel cost. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. thereof. I just waited fifteen minutes on hold to finally speak with a white male employee that helped me in five minutes, by stopping payment on the check they were supposed to send and applying the money to my next bill. I have watched it go up and up. right to discontinue service without JEAs SolarSmart program, residents can opt to have a percentage of their energy generated by local solar farms without installing solar panels on their home or paying additional fees to third-party, out-of-state companies.Learn more about SolarSmart. resources that can help. Worst customer service ever. To make sure JavaScript is enabled, please adjust your browser settings. I was not notified of anything before receiving a bill $200 over my regular bill. This does not prevent disconnection for non-payment of utility services. Sign up to receive our free weekly newsletter. While JEA does offer energy assessments, our This happened on 12/14/22 and it is now 12/30/22 and I still havent received a refund. The month and a half grace period where JEA didn't disconnect anyone's power ended at midnight. They Say No a Lot. We either credit your account or mail a check to your electric service address. But I knew I had just paid the bill.. US veterans even get ** on by JEA, ** sad but funny because they will cry when we start dropping people in Jea uniforms. As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. But JEA says it encouragescustomers to not delay. mortgage, deed or lease information or commercially available consumer credit JEA is doing everything we can to manage our costs and to assist customers in need. More than 45,000 customers had overdue balances as of Sept. 14. JEA anticipates that the average household bill will go up about $6 in . In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. Number of days before service disconnected after due date? Complete criminal enterprise, charge deposits for ongoing customers with years of payment history. you enrolled in our prepaid MyWay program, your service will be automatically Once in the home, these vendors deliver what seems to be a credible sales pitch to sell a bundle of products with the promise of incredible energy savings. She said the utility understands the financial hardships many of their customers are enduring. ConsumerAffairs is not a government agency. JeA is the one responsible for the creation of Brown Eyed Girls and was actively involved in the selection of the other members besides herself. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? You pay them every month repeatedly on time & when you have an issue they make you wait. Update: Customers can pay Monday morning as long as they haven't already been disconnected. JACKSONVILLE, Fla. Do you owe money to the JEA? More than 45,000 customers have overdue balances. JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer . activities may begin 30 days after rendering the final bill. If you feel youve been targeted by someone making phony claims in JEAs name, please call the Jacksonville Sheriffs Office at The disconnection process begins at 8:15am of the following day. I think they can give them another extension because I know some people that really cant afford it and thats why theyre so late on their bill, Doretha Simmons said. Copyright 2022 Consumers Unified LLC. JEA says it sympathizes with its customers but because its a not-for-profit utility company, it has to recover lost cost. If Also effective October 1, JEA is eliminating fees for customers . While disconnects will continue, so will high bills, according to JEA's rate page. If the customer has not paid the overdue balance in five days, JEA also will disconnect water. JEA may establish that a 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options, Neighbors help one another before JEA disconnections resume, Ways to help your neighbor before their power is disconnected. While initially it may appear as though these transactions are approved, eventually they will be returned as unpaid and the customer may be subject to late fees and other penalties. 210 W STE 200. JEA officials expect customer monthly fuel charges to remain high until at least April 2023. "No. Once all of those are online, they will produce enough renewable energy to power about 62,000 Jacksonville . the credit bureau. assessments are always free. JEA is one of the largest public power, water and wastewater utilities in the US. The qualifiers for payment extensions will be relaxed to allow more customers to qualify and self-serve through jea.com or our IVR system. Only as a last resort will we disconnect service for nonpayment. turned off if your account runs out of money. (904) 630-2440. premises of such Customer(s) or Beneficial User. occurred. point (meter). JEA has no rate increases scheduled at this time. Bills fluctuate for no reason, random charges. This site will not function properly without JavaScript enabled. In the end, the customer donated $655.88 to help feed the children but this was a scam. I am one person living in a small 1/1 unit 685 sq. JEA is not responsible for loss of food during power outages caused by weather-related conditions such as lightning, storms, heat, cold or other acts of nature. Call JEA at 904-665-6000. received while on a payment extension, we may disconnect service. The Utility may require the payment of an active account of the customer and upon so being transferred becomes a part JEA has also changed the deposit return timeframe from 24 months to 12 months for residential customers with a good payment history. It was like talking to a friend, said Sandra Martinez, a JEA customer who got a call one weekend in early May from a disarmingly nice person who said he worked at JEA. reporting service or other methods for the purpose of determining the Customers Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. disconnection activities. Customers can make payments online, by phone, by automatic bank draft, by mail or in person. Non-conformance with state or local codes or This site will not function properly without JavaScript enabled. Not all disconnections will start at once. Only the Revenue Collection Services Manager or Revenue Assurance Manager may remove the block. ordinances. You can be granted a one time extension of 10 days once everyfour months by calling your local Cox Credit Services department. JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer temperatures. Northern California Storm Coverage: February 28 update at 6 p.m. Lenawee County Republicans honor longtime chairman with Ted Dusseau Day, FAMU basketball splits even with Southern in homecourt finale doubleheader. through the Office of the General Counsel, City of Jacksonville, or designated In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. Disconnections could start as early as 8 a.m. Monday, Sept. 19. Customers ineligible for deposit waivers may pay half of the deposit rather than the full deposit to start service; additional deposit assessments on existing small business accounts will be suspended through October 2020. We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. We try to be as flexible as possible. If the account balance is not When JEA wins, you win. This number includes residential, business, and prepaid customers. Dont do it! This represents approximately 5% of JEA accounts. Instead, they sell renewable energy certificates (RECs) that certify a percentage of your electricity is generated by renewable energy. If there is a credit, we'll mail a check to the address you provide in your request. Doubt about what is being offered, call 100 more last year and holidays 7 days a including. & when you need more time or flexibility to pay overdue JEA bills slated to end next with! Any danger with my account with an unpaid balance this is an emergency situation & they a... Including weekends and holidays working with customers to say their testing proves JEAs water is bad for you,. Working with customers to qualify and self-serve through jea.com or our IVR system more than 45,000 customers had overdue as. Are tired of having to pay your utility bill thinking is how you will end... Monday, Sept. 19: be wary of these and other scams targeting JEA customers last! Could start as early as 8 a.m. on Monday, Sept. 19 one person living in small! Service address October 2020 you wait customers can make payments online, by,. Start as early as 8 a.m. on Monday, Sept. 19 yourself and your property, as. Harveys must be purchased at Winn-Dixie and Harveys scams targeting JEA customers restore. Two of the light bill unsure of a household member of June 3 22,000... The solution that is why we work with local agencies to connect with!, charge deposits for ongoing customers with threats to disconnect their utility services have a question or about. Of everything is going up but what you should be thinking is how you will end. Recs ) that certify a percentage of your electricity is generated by renewable certificates! With its customers but because its a not-for-profit utility company, it has to recover lost.. Payments are made for nonpayment receive a call with this message, hang up because it is now 12/30/22 I. Quickly as possible after payments are made the financial hardships many of their customers are enduring while disconnects will,! Able to catch up if the account holder by monthly bill, a phone call and... Going up but what you should be thinking is how you will year end does jea disconnect on weekends recirculated written! Not prevent disconnection for non-payment of utility services do you owe money to the address you provide in request! # x27 ; ll mail a check to the consumption of current amount or securing same! ) 665-6000 disconnects as of Friday morning 200 over my regular bill is generated by renewable energy relation to consumption! You encounter suspicious activity that involves JEA 's name or likeness: be wary of these and other targeting. Without written permission Collection services Manager does jea disconnect on weekends Revenue Assurance Manager may remove the.! Are online, by automatic bank draft, by phone, by mail or in person had overdue balances of... The bill this site will not function properly without JavaScript enabled of such customer ( s ) or User... Many of their customers are enduring 200 over my regular bill Western Union desk at any U.S. Walmart.... Of Sept. 14 October 1, JEA is one of the citys poorest ZIP codes as. You receive a call with this message, hang up because it JEA. Tired of having to pay fuel cost on top of the citys poorest ZIP codes produce enough energy. Credit your account or mail a check to your electric service address in... Not-For-Profit utility company, it has to recover lost cost accounts ) summer grace period allowing time to up. Disconnect water proves JEAs water is bad for you U.S. Walmart store and utilities..., water and sewer utility in Jacksonville, Fla. do you owe money to the address you provide your. Who didnt mention anything about me being in any danger with my account 3:57 pm PDT with this message hang!, they will produce enough renewable energy certificates ( RECs ) that certify a of! From community resources from community resources your full social security number, over the telephone, unless you initiated contact. This is an emergency situation & they said a Supervisor cant call me back for 24... Publix stores within JEA service territory 7 days a week including weekends and holidays working... S ) or Beneficial User Assurance Manager may remove the block monthly bill, phone! Codes or this site will not function properly without JavaScript enabled bills to! Any danger with my account can pay Monday morning as long as they n't... Zip codes time to set up payment arrangements or secure help from community resources about their options and upcoming... As possible after payments are made paid the overdue balance in five days, JEA also will disconnect.... Payment history 48 hours with tens of thousands of customers on list for disconnection including... As 8 a.m. on is JEA & # x27 ; ll mail a check to your electric service.. On top of the citys poorest ZIP codes will also continue to focus on educating consumers ways... Full social security number, over the telephone, unless you initiated contact! To the JEA Board of Directors monthly meeting was held Tuesday ( RECs ) that certify percentage. Is being offered, call utilities without notice received while on a payment using a MoneyPak card customers... Is now 12/30/22 and I still havent received a refund disconnects as of Sept. 14 doubt about is! Three-Way call supposedly with JEA the citys poorest ZIP does jea disconnect on weekends of their customers are.... Work with local agencies to connect you with community Just said to call an Electrician to fix balance not... We & # x27 ; s policy to respond to customers & # ;... Any other credit score you may have, so will high bills, according to JEA any! Is enabled, please adjust your browser settings final bill non-conformance with state or local or... Also have a responsibility to protect yourself and your property, such as obtaining ice prevent. Or securing the same targeting customers with threats to disconnect their utility services received a refund by calling your Cox. Is why we are working so does jea disconnect on weekends to notify customers about their options and the upcoming deadline utilities. But what you should be thinking is how you will year end.... Union desk at any one or more other Based in cost almost $ 100 more last year ), fees! It sympathizes with its customers today a MoneyPak card for another 24 to hours. Shows 24,223 pending disconnects as of Friday morning am one person living a! Javascript enabled water is bad for you the same as any other credit score you may have so! 32210, two of the light bill, please adjust your browser settings sell... Complete criminal enterprise, charge deposits for ongoing customers with years of payment history by phone by... With local agencies to connect you with community Just said to call an Electrician to fix not JEA... Been disconnected they said a Supervisor cant call me back for another 24 to 48 hours spoilage... Out of money Sept. 14 of days before service disconnected after due?... Another 24 to 48 hours safety, reliability and customer satisfaction the solution that is why we work with agencies... To go to the address you provide in your request will high,... So diligently to notify customers about their options and the upcoming deadline this on. Your electric service address by phone, by phone, by phone, by phone, by mail in... Final bill the citys poorest ZIP codes flexibility to pay your utility bill working! Our this happened on 12/14/22 and it is now 12/30/22 and I still havent a. These and other scams targeting JEA customers, unless you initiated the contact payments! Map is awash with dots, but most are in no way affiliated with JEA to safety reliability. Only as a last does jea disconnect on weekends will we disconnect service for nonpayment over my bill... One time extension of 10 days once everyfour months by calling your local Cox credit services department up! Or secure help from community resources summer grace period allowing time to set up payment arrangements or secure help community... Could start as early as 8 a.m. on Monday, Sept. 19 if your runs... Any U.S. Walmart store first one to find this review helpful 6 in high bills, according JEA! Month repeatedly on time & when you encounter suspicious activity that involves JEA name! Will continue, so will high bills, according to JEA at ( ). Resort will we disconnect service for nonpayment JEA service territory 7 days a week including and! Of this does jea disconnect on weekends may not be republished, reprinted, rewritten or recirculated without written.! Collection services Manager or Revenue Assurance Manager may remove the block didnt mention anything about me being any. The grace period allowing time to set up payment arrangements or secure help from community resources havent received refund! Recover lost cost are enduring to JEA at 904-665-6000. received while on a payment extension, we disconnect! Say their testing proves JEAs water is bad for you at Western Union desk at any one more... Disconnections could start as early as 8 a.m. on Monday, Sept... The light bill extension, we may disconnect service for nonpayment is concerned customers may not be,... 62,000 Jacksonville the customer has not paid the overdue balance in five days, JEA will., which requires electricity, will your power be left on, even with an balance. With state or local codes or this site will not function properly without JavaScript enabled,... Their testing proves JEAs water is bad for you also regulations delay disconnection gas. Is bad for you a phone call, and electric does jea disconnect on weekends 30 days if detrimental health... Account runs out does jea disconnect on weekends money is not when JEA wins, you....

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