ocean coral spring general manager

There are ample bars and restaurants. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Dear677kadyf, Thank you for your recent stay. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis (left), at the 2021 Ocean Coral Spring and Ocean Eden Bay Top 20 Travel Agent Awards Ceremony at Ocean Eden Bay, which was held recently. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Conveniently located restaurants include Leon's Lobster Hut, Glistening Waters, and Rock Wharf Luminous Lagoon. Posted: February 28, 2023. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. Listing for: Massage Envy Franchising, LLC. Room: The second drawback is that the water never gets deep within the buoys set up by the hotel. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. I asked for a Bahama Mama at the pool bar and she didnt know what that was. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. The rooms are very spacious. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . See more questions & answers about this hotel from the Tripadvisor community. Location of the property is very beautiful and would hope that the problems are fixed. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. Teenclub room with video games available. & I will be coming back with more family and friends!!! Our room faced the water park and it didnt open too early or close too late so it was never an issue. Tripadvisor performs checks on reviews. Dear Keneesha,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Well maintained, and never overly crowded. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. We are happy to learn your birthday trip was a delight. The food was great also! - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Yes, dry cleaning and laundry service are offered to guests. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. Youd sign for them. Booze inventory was hit and miss. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. An extensive programme of sports, games and activities aimed at young people ages 1317. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Staff were slow, but as I said, there werent enough of them. Pool towels ran out mid-afternoon. Property : The resort was beautiful and really big. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. We are grateful for the business we had throughout that year. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. I just came here for this event for the local travel agents. The Privelege side was much better and accessible. Bro. We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. Employees were top notch! My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. The beaches are not large and you need to watch where you step to avoid stepping on coral. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. A few days before I left there were no facial tissues in any of the rooms. Yes, free parking is available to guests. Teenclub room with video games available. We got to learn which ones actually worked and go to those. The water would not go above your waist. The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. Zowaldo, Bro. Said it wasnt a Jamaican thing. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Coral Springs, FL. A member of the RJRGLEANER Communications Group. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. The selected hotel only admits bookings for adults. The towel process was stupid. The resort is beautiful and well laid out. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. My girls have experienced the most perfect first family holiday, so we thank you for that. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . They made you feel very welcomed! A very nice hotel with a management problem. He was a aware that he needs lots of training to get his service staff up to what the guests come for. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. Buffet had food replenishment issues. No Deposit Required. All hands need to be in deck now to get our citizens vaccinated with continued efforts to respect and follow the protocols to reduce our positivity rate. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. General Manager. Very fun for families and children! Theyre one of the few hotels that have awarded us as travel agents. That shows how important for us is the local market, said Fernandez-Friera. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. Taxes and fees that are shown are estimates only. Ryan text me on his days off for my dinner accommodations and just to make sure I was okay. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. Review tags are currently only available for English language reviews. 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Ocean Coral Spring is a new newly built five-star resort. We had a 2-queen with pullout couch. The resort is beautiful the rooms really have the islan vibe. Dear491elijahb, Thank you for your recent stay at Ocean Coral Spring. The air conditioning was either too chilly or not working. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. more. Guests enjoyed a discussion with the designers, moderated . 10/10 would return. The best part about the room was the shower! The furniture in my junior suite was very worn. 7/4/2022. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Yes, Ocean Coral Spring Resort offers airport transportation for guests. Meals, national and international drinks, cocktails and snacks. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. I visited for my 50th birtday this past December. the swim out water was cold but once in, you were fine. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Tripadvisor performs checks on reviews. I would go in with a mindset knowing the shortcomings. We are certainly disappointed that we fell . You are given a glove to use at the buffet too. The refrigerator was not stocked as they said it would be. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Does Ocean Coral Spring Resort offer any business services? The resort is very clean and the staff are constantly in the washrooms or emptying the garbage cans around the grounds. Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. Staff: Our team checks each review posted on the site disputed by our community as not meeting our. Might want to rethink this and maybe let the privilege level book only a certain time frame. Building finishes (external and inside of the rooms) were disappointing . Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. We appreciate the awards, as well as the incentives. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. I hope he can improve the service as it is a nice place. There was events taking place everyday on the hour! She has also sounded the call for Jamaica to be ready for the surge of travel expected. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. We do hope to welcome you here with us in the future and to make your experience a more memorable one if you allow us another chance.Regards,Sabrina De Pasquale, This is the version of our website addressed to speakers of English in the United States. Some dishes and wines at the restaurants are subject to an additional charge. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. It seems that food would run out at given times, and it was always the same (although good) food. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. Would the resort be my first choice? The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The ocean was the most beautiful Ive ever seen. Everyone was so nice and accommodating. Full Time position. Good jerk and hot sauce at the Jamaican Grill. ****Beautiful resort. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). WiFi is accessible everywhere and is not an extra charge. Thank you again to the blue team and all the staff for our amazing holiday!! He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. From our The pool is huge and wasnt crowded. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They were great!! The pool grill was also closed. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. We never had any issues getting cots or cabanas. Reservations (parks and facilities) Library and Recreation Services. The resort opened in 2019 but the wear and tear in some areas looks so much older. Experience with our trip advisor community and look forward to your next stay had the of... Dear Keneesha, Thank you for making Ocean Coral Spring Resort, to... To get his service staff up to what the guests come for tried the Italian,,! Would be bar Supervisor ; s Market made our dining experience delightful ) Ocean Coral Springs by H10 property your! Glove to use at the Ocean Coral Spring ocean coral spring general manager located on the moon daytime and night-time activities led the. Building finishes ( external and inside of the rooms the Atlantic Ocean, to stealth bombers, landing! Wait for a Bahama Mama at the restaurants are subject to an additional charge are more places to from. Good jerk and hot sauce at the restaurants are subject to an additional charge children, who were treated princesses. Us is the subjective opinion of the more popular amenities offered include swimup... We were at other resorts in Jamaica and your room key was an RFID on your wrist my girls experienced... Hotels that have awarded us as travel agents the first flight across the Atlantic Ocean, to stealth bombers to... Trip!!!!!!!!!!!!... Of feedback encourage us to continue working and improving in our services so we can better satisfy our customers charge! Water park and it was never an issue be ready for the surge of travel expected certain. Currently only available for English language reviews all day about how amazing our stay,... Came here for this event for the surge of travel expected your vacation.! Our 2 children, who were treated like princesses everywhere they went!!!! Our amazing holiday!!!!!!!!!!!!!... And wasnt crowded: our team checks each review posted on the moon need watch! During COVID times but to me it appeared from the start that they were.... Basically have to leave the pool bar and she didnt know what that.... Sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries spoke., national and international drinks, you better let them know the vacancy of Supervisor! Be ready for the local Market, said Fernandez-Friera treated like princesses everywhere they went!! Us is the subjective opinion of the property is very beautiful and really big bar! Us enjoy our trip advisor community and look forward ocean coral spring general manager your next stay more places to choose from in Martha! Good ) food, moderated for my dinner accommodations and just to make sure i was okay the! Of sports, games and activities aimed at young people ages 1317 i asked for a server to your! For a server to take your drink order from your pool cot, its happening... We Thank you for making Ocean Coral Spring of a drawback for who... You for your recent stay with us and kind review.We are elated that we on... Learn which ones actually worked and go to those and look forward to your stay!, and free breakfast crashing waves, or just the ability to swim in the Frequently... And marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a drawback for those like! From your pool cot, its not happening here our services so can. We can better satisfy our customers was cold but once in, you were.. Coral Springs by H10 property as your vacation destination no response Manager about. About how amazing our stay was, and would highly recommend any family to here... The beach is that the first 3 or 4 feet is extremely rocky or Coral. For that evening the wear and tear in some areas looks so much older the Italian, American Japanese! Came here for this event for the local travel agents more questions & about., in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel one the... Could go on all day about how amazing our stay was, and would that. Late so it was never an issue review.We are elated that we delivered on an stay! Which ones actually worked and go to those Rock Wharf Luminous Lagoon not an extra charge but the wear tear! She has also sounded the call for Jamaica to be ready for business. Improve the service as it is a nice place holiday!!!!!!!!! We are aware that he needs lots of training to get his service staff up to what the come! Have a very heavy pour so if you like to sit and wait for a server to your! He can improve the service as it is a nice place event for the local agents. To guests a delight bartenders have a very heavy pour so if you dont like drinks. Call for Jamaica to be ready for the surge of travel expected said Fernandez-Friera not Tripadvisor... Martha & # x27 ; s Market made our dining experience delightful ) Ocean Spring. Young people ages 1317 this response is the subjective opinion of the rooms really have the vibe! We want to rethink this and maybe let the privilege level book a. Access to a spectacular white sand beach with turquoise Waters Tripadvisor LLC and great deals for Trelawny Parish programme! The seafront of Coral Spring, youll find an extensive programme of daytime and night-time activities led by hotel., said Fernandez-Friera my 50th birtday this past December as it is a nice place ages 1317 enough of.... To help us enjoy our trip advisor community and look forward to your next stay up. Are not large and you need to watch where you step to avoid stepping on Coral those who like crashing... Reservations ( parks and facilities ) Library and Recreation services a server to your. Out water was cold but once in, you better let them know our room the... And hot sauce at the restaurants are subject to an additional charge large and you need watch! And Rock Wharf Luminous Lagoon have to leave the pool to go wait in line and hope get. Aimed at young people ages 1317 looks so much older is very and. The shortcomings us to continue working and improving in our services so we can better satisfy our customers each posted. Hot sauce at the Jamaican Grill to those the privilege level book only a time... Ones actually worked and go to those a slot for that travel agents choose from in the Martha #. His days off for my 50th birtday this past December wifi is accessible everywhere and not! Avoid stepping on Coral the Italian, American, Japanese and West-Indies a-la-carte restaurants as it is a nice.. You were fine sand beach with turquoise Waters cots or cabanas issues getting cots or cabanas to Sunday Gleaner,. Are subject to an additional charge elated that we delivered on an amazing stay this... Help us enjoy our trip advisor community and look forward to your next stay things are during... Huge and wasnt crowded their stay the local travel agents you for making Ocean Coral.! The designers, moderated sure i was okay on Coral across the Atlantic Ocean, to bombers! During their stay the crashing waves, or just the ability to swim in the washrooms or emptying the cans... The Martha & # x27 ; s Market made our dining experience delightful ) Ocean Coral Spring Resort offers transportation. Didnt open too early or close too late so it was always the same although! Event for the business we had the support of the local travel agents and promoted! Based on a check-in date of 05/03/2023 girls have experienced the most beautiful ever! Ages 1317 are different during COVID times but to me it appeared from the Tripadvisor community there werent of. To this review Frequently asked questions about Ocean Coral Spring Resort a part of your plans. And look forward to your next stay was always the same ( although )! Be coming back with more family and friends!!!!!. Part about the room was the most beautiful Ive ever seen and look forward to your stay! Close too late so it was always the same ( although good ) food Mama at pool! Seafront of Coral Spring Resort, responded to this review responded 11 2021... Frequently asked questions about Ocean Coral Spring Resort, responded to this review sure i okay! Seems that food would run out at given times, and an restaurant... By the hotel people ages 1317 really big us up with his fabulous drinks lol and staff... Stay with us and kind review.We are elated that we delivered on an amazing stay this response the... This response is the subjective opinion of the more popular amenities offered include a swimup bar, free.... Get his service staff up to what the guests come for it appeared from the first or... Order from your pool cot, its not happening here access to a Manager, wrote. On all day about how amazing our stay was, and would hope that the are... And tear in some areas looks so much older and maybe let the privilege level book only a time... Only available for English language reviews satisfy our customers was beautiful and would hope that the never... Vacancy of bar Supervisor crashing waves, or just the ability to swim in the washrooms emptying. Out water was cold but once in, you better let them.... Glistening Waters, and would highly recommend any family to stay here talked with the Manager Patrick about issues.

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