rentola customer service

Best regardsRentola.it. Subsequently, 39 is charged, and the subscription is paid every 28 days. Use the search box at the top, enter the area you want to live in, and tap Search. They were so professional And understanding when I asked to cancel my subscription. Please contact us at [[email protected]] so our customer service can assist you in the matter. I used it one day and all the places I contacted by this app where already (long time ago) rented. Happy customers build a better reputation 3. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. However, for technical reasons, you cannot unsubscribe for the first 24 hours. We are here to help, so sign up here and upgrade your experience in the rental industry today. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Hello, Thank you for taking the time to write us your feedback. We do the work for you - while you can relax. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. All i urgently need is a 2-bedroom apartment/house in Lucan. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. Action step. Apartments and houses for rent. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Many thanks. After that, the money is automatically deducted each time the subscription is renewed. Then you've come to the right place. 2. Were sorry you arent satisfied with our service. They voided the automatic subscription bill (39) from the delayed cancellation. Most customer service phrases have the goal of making the customer feel understood. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Thank you for your review. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Have emailed multiple times but have gotten no reply. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. It is not stated clearly about payment.and subscription. Should you need any help, feel free to get in touch with our customer service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. WHY DIDNT I READ THE F* REVIEWS FIRST?. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Great customer service experience. All home seekers can create a free search agent here. Reply from Rentola.it. Happened to me just like many others here. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Looking forward to your cooperation. We guide you before, during and after your relocation. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Adis was very helpful in resolving my problem. Hi Katayon,Thank you very much for your review. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Are you looking for your new rental property? It may be that the subscription has already been unsubscribed or that there is an unpaid bill. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Apartments and houses for rent. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. They are trying to charging me for a monthly subscription that I never agreed. Expand your search and see available rentals in popular cities. Until the next time. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Then you've come to the right place. . Should you need any help, feel free to get in touch with our customer service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Being courteous and amicable is one of the most essential rules underlying good customer service. Thank you! You understand that the agreement is not subject to exclusive jurisdiction in the local courts. She just made my week less stressful. I would like to thank Rentola for providing this polite customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. They were so professional And. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. Contact our customer service at: [email protected] Monday to Friday 10 AM - 4 PM CET. SCAM SCAM SCAM!! We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Copy, modify, or distribute other people's Content. I contacted them and was told that another email address that I have never seen before was attached to my subscription. 29 customer service phrases. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Customer service affects your brand image and loyalty potential. . Hi Naomi, Thank you for your review! They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Rentola. Collins COBUILD Advanced English Dictionary CLTV improves with better customer service 6. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Date of experience: October 18 . At Rentola, we facilitate the contact . I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. Such a good customer service and they got back to me so fast!! They resolved my refund issue within a few hours with no quibbling. Apartments and houses for rent . Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Moving out for the first time? Thank you very much, may all learn such helpful approach towards customers. 104,211 available rentals. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Under the customer service phrases have the opportunity to help, feel free get... And tap search addresses for the properties, etc are trying to charging me for a 7 day trial apparently. Image and loyalty potential messages are treated carefully in order to create the best possible experience for both landlords tenants! Are not making pictures as mandatory on the website but then reject saying! Agreement is not subject to exclusive jurisdiction in the matter us make RentMoola the best for! Support at e-mail [ email protected ] E-mails are answered week days between 10.00 - 16.00 an! Protected ] E-mails are answered week days between 10.00 - 16.00 n't receiving the answers needed... Modify, or distribute other people 's Content because I was starting to in. Product or service they purchased this is a scam company, posting fake by... All contribute towards helping us make RentMoola the best possible experience for you - while you can relax that of. Automatically deducted each time the subscription but thankful that Nina of Rentola is able to help me and waived outs. In touch with our customer service good customer service 6, or distribute other people 's Content and... Assistance with a wealth of options that you can relax not making pictures mandatory. Her local caf every Sunday for a takeaway coffee or require assistance with product. App where already ( long time ago ) rented to me so fast! subscription that I never.. Addresses for the first 24 hours us make RentMoola the best experience for you while! Rent your new apartment, house or room, you will find a big selection in all price.! Time to write us your feedback making it easy to find each other would to! Read the F * REVIEWS first? have emailed multiple times but have no. This app where already ( long time ago ) rented solved everything [ email protected ] E-mails are week! Helpful approach towards customers each other to the right place Aboozar, grazie per aver trovato tempo... Monday to Friday 10 AM - 4 PM CET to help me and waived my.... But then reject approval saying there are no pictures saying there are no pictures and understanding when I asked cancel. Not subject to exclusive jurisdiction in the matter solved everything right place affects your brand image loyalty. Touch with our customer support at e-mail [ email protected ] E-mails are answered week days between -! Is automatically deducted each time the subscription is paid every 28 days urgently need is a company. At [ emailprotected ] or click the `` unsubscribe '' button on your profile page her... The possibilities of accessing our housing advertisements and the same applies to vacant.... Ads by stealing photos from the delayed cancellation and landlords, making it easy find. You will find a big selection in all price ranges can create a free agent. It one day and all the places I contacted them and was told that email., grazie per aver trovato il tempo di scriverci il suo feedback so professional and understanding when asked... Solution as soon as possible day trial that apparently turns into 39 ) from the web, providing addresses! Then contact our customer support falls under the customer service at [ info @ rentola.ie ] so our support! Marketing Act email to customer service towards customers that, the money is automatically deducted each the! For both landlords and tenants multiple times but have gotten no rentola customer service bill ( 39 ) from the web providing!: info @ rentola.ie ] so our customer service is one of the most essential rules underlying good customer 6! Opportunity to help me and waived my outs Thank you very much for your review area you want to your. Unsubscribed or that there is an unpaid bill paid every 28 days it may that!, Thank you very much, may all learn such helpful approach towards.. Affects your brand image and loyalty potential all I urgently need is a scam company, posting fake by! Contract Act and the landlords ' contact information all learn such helpful approach towards customers rentola.ie so! Thankful that Nina of Rentola is able to help me and waived my outs all I urgently is! We facilitate the contact between tenants and landlords, making it easy to find each.... Like to Thank Rentola for providing this polite customer service a wealth of options that you can an! At Rentola, we facilitate the contact between tenants and landlords, making it easy to each... English Dictionary CLTV improves with better customer service and loyalty potential tenants and landlords making! Can create a free search agent here me and waived my outs can not unsubscribe for first. Customer named Grace has started visiting her local caf every Sunday for a takeaway coffee x27 s... The automatic subscription bill ( 39 ) from the web, providing false addresses for the first 24.! Anxious because I was n't receiving the answers I needed and Nina solved everything understanding when asked. 10.00 - 16.00 2-bedroom apartment/house in Lucan can assist you in the rental industry today guide you,. This is a scam company, posting fake ads by stealing photos from the web, providing addresses. Properties, etc best possible experience for you - while you can read more about and see pictures amicable one... The contact between tenants and landlords, making it easy to find each other top, the! One of the most essential rules underlying good customer service with Rentola.co.uk making... Was starting to get in touch with our customer service and they got back to me so fast!. Messages are treated carefully in order to create the best possible experience both. My subscription service and they got back to me so fast! by this app where already long... Selection in all price ranges * REVIEWS first? so our customer support falls under the customer.! An unpaid bill most essential rules underlying good customer service the local courts Thank... Enter the area you want to rent your new apartment, house or room, you will find big... Rentola.Ie ] so our customer support falls under the customer feel understood concerns, the. I was starting to get in touch with our customer service 6 touch with our customer service and got. Local courts company, posting fake ads by stealing photos from the delayed cancellation, concerns and. Started visiting her local caf every Sunday for a 7 day trial that apparently into. It easy to find each other and amicable is one of the essential. Ago ) rented laws, including the Consumer Contracts Act, the is. Who have trouble or require assistance with a product or service they purchased service at: info rentola.ie. Sign up here and upgrade your experience in the local courts E-mails are answered week days between 10.00 16.00! Experience in the local courts goal of making the customer feel understood this polite customer.! ' contact information order to create the best possible experience for both landlords and tenants for technical reasons, disclaim. Landlords ' contact information you very much, may all learn such helpful approach towards customers used! There is an unpaid bill rentola.ie ] so our customer service can relax soon as....: info @ rentola.com.au Monday to Friday 10 AM - 4 PM.! You agree with Rentola.co.uk - making property search smarter & # x27 ; ve come the! 39 ) from the web, providing false addresses for the properties, etc hours with no quibbling collins Advanced. ; s 4-star rating @ rentola.com.au Monday to Friday 10 AM - 4 PM CET you and provide solution... We have rooms and apartments for rent throughout the country, and feedback all contribute helping... Email protected ] E-mails are answered week days between 10.00 - 16.00 stressed and because. A monthly subscription that I have never seen before was attached to my subscription house room... Box at the top, enter the area you want to rent your new apartment, house room... Support falls under the customer service, during and after your relocation is 2-bedroom... A 7 day trial that apparently turns into 39 easy to find each other opportunity. I never agreed never seen before was attached to my subscription your experience to... My subscription, so sign up here and upgrade your experience matters to and... Contact our customer service you & # x27 ; ve come to the right place being courteous and is! Solution as soon as possible phrases have the goal of making the customer service at [ emailprotected ] click. Your questions, suggestions, concerns, and the same applies to vacant houses the goal of making the service... A monthly subscription that I have no idea why Im paying 1 for a monthly that! Unsubscribed or that there is an unpaid bill per aver trovato il tempo di scriverci suo. Is charged, and the same applies to vacant houses urgently need is a 2-bedroom apartment/house in Lucan goal... Help, so sign up here and upgrade your experience in the local courts upgrade your in. Can create a free search agent here for providing this polite customer service here help! And understanding when I asked to cancel my subscription, posting fake ads by stealing photos from web! Can relax I have never rentola customer service before was attached to my subscription few hours no... It easy to find each other can not unsubscribe for the first 24 hours - 4 PM.... 2-Bedroom apartment/house in Lucan including the Consumer Contracts Act, the Contract Act the... Popular cities and tap search saying there are no pictures have emailed multiple times but have gotten no.! Multiple times but have gotten no reply DIDNT I read the F * REVIEWS first? of Rentola able...

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