bank mobile vibe customer service

1. Activate Purchase Rewards. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. Yes. At-a-glance. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. There is no explanation for these charges which keep appearing on my credit card. Student Checking Accounts (Vibe): . Bank Mobile insist on that everything is falling back on the school. Banking Services. BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Cloudflare Ray ID: 7a12deacb9a9018f Quickly and securely log in with just a fingerprint! Interest rates and APY are variable and may change at our discretion at any time without notice. I would like the $53.82 and $29.40 back on my card please. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. Down below are the emails doordash sent me saying that I would get my money back. Get rewarded for smart moves in and out of the classroom plus a chance to have us pay off your student loan debt. My balance is supposed to be positive 1016.30 according to all my transactions. Input the card information and follow the prompts to complete the activation. You can email the site owner to let them know you were blocked. Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. I lost my card and tried call. My my deposit correctly dispersed and no more algorithms, To access my money within 24 hours after deposit Get my money back because of their ATMs are not working. I wish for my original amount of funds to be transferred to my personal account immediately. Contact us. Student Checking Account - Savings Account - BankMobile VIBE ADIOS ATM FEES thanks to over 55,000 fee-free Allpoint ATMs Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change. BankMobile and Santa Rosa Junior College Client Contracts & Profile 139.59.231.1 In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. Submit a complaint and get your issue resolved. I tried to purchase items on Amazon.com and it said that it was unable to purchase items on there with the card. MAIL: Look out for the mailed envelope. A withdrawal from your account will reduce earnings. I flew to Los Angeles to attend the Los Angeles Book Festival at USC Do not use BankMobile Vibe. Business Profile for BankMobile Vibe. Can't get through to Customer service, and can't get my $$$$$ PreviousIdea1205 I mailed in my 2020 & 2021 tax returns in-order to receive the stimulus checks. This response is to acknowledge receipt of our cardholder's communications received from the Revdex.com, regarding case # [redacted] Bank Mobile is committed to stellar service and takes complaints very seriously.In the interest of protecting our customer's confidentiality, we have contacted [redacted] via separate notification to address her concernsIf [redacted] has any further questions . Several attempts to make clear communication about account information and an old account. Good Morning, Fee-free access to over 55,000 Allpoint ATMs(Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change), A recognition program that recognizes students for smart movesin and out of the classroom. On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. This complaint was posted by a verified customer. This review was chosen algorithmically as the most valued customer feedback. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Seems to me that the money is lost in the system somewhere and NO-ONE wants to help find it. See if you qualify. I filed a dispute because the 4553.94 in my account was gone. DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. It happened a while ago near the end of August. Companies are selected automatically by the algorithm. 855-763-6404Available 24 hours a day7 days a week. College student must be 1724 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. Explanation of complaint: Mamie deleted the wrong account, Sherry provided no assistance and explained to me that it was the schools issue and my issue and that Bank mobile has done nothing wrong. Ignoring this issue will further complicate matters for your establishment as I will be forced to report to the OIG to properly investigate matters. Feeling like basically this is just a set up company to rob college students of owed money. I used to work for a call center and I know the mute sound and she literally put me off of hold and that returned to the call and put it on mute never replying to me. Limit six (6) transfers or withdrawals per statement cycle. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. They refuse to respond to my messages. The time had passed and the money still was not on my card. Desired outcome: Through unique features and functionality designed exclusively for students, the BankMobile Vibe Checking Account empowers and guides them in their pursuit of financial and academic success. Online Form - BankMobile 8/18 Cancel Get in touch For Customers All everything I've read about the complaints is 100% Act I'm sure that's not the case for everyone but in my case it is I am going to find another bank and see what else I can do far as my disbursements this has been going on for almost a month and I haven't even received money in my account they keep saying the routing and the account number is wrong and it is not so yes if you can avoid this process in your studies it's simply a roadblock of deference and energy it should be closed down and revamp or completely eradicated the colors at the service center don't seem to be coherent they are just scripted without any empathy. BankMobile Vibe at a Glance. Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. I told bank mobile this but yet I still have not received my money back which I should of had it a long time ago within the second week the dispute was filed. Use this app feature to deposit checks anywhere. NOTE: Enter only numeric student ID. I an an ADA student at Sacramento City College in Sacramento, CA with no cell. 1 Funds from payroll-related direct deposits may be made available up to two days early. 6 talking about this. With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. Use the BankMobile Debit Mastercard on/off switch to temporality turn off your card to help protect against unauthorized use. This review was chosen algorithmically as the most valued customer feedback. This review was chosen algorithmically as the most valued customer feedback. Yes. While BankMobile does not offer live chat, they do have a phone number. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Use this comments board to leave complaints and reviews about Bank Mobile Vibe. Bank smarter wherever you are with the BankMobile app! Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard card! To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. link. The interactive service is available 24/7. FAQs. Overall, BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer service and user experience. Your code will be sent to the address you have on file with your school. The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Bank Mobile is committed to stellar service and takes complaints very seriously. I would like the $53.82 and $29.40 back on my card please. Department you're calling Customer Service. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Going through this process now can ensure youll receive any money owed to you by your school in a timely manner. Use the comparison chart to to see how we compare to other institutions. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. Remind me when call center opens. This is the U.S. Department of Education Compliance Handbook with BankMobile. Bank Mobile Vibe complaints 85 complaints 0 resolved 85 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Bank Mobile Vibe complaints 85 S Shun Leonard of US Apr 04, 2018 7:54 am EDT deposit My 2017 tax refund was sent to this bank in error. See list of pending cases, closed cases, arbitration awards, and client reviews. EMAIL: We will send you an email with your code. 2022 Green Dot Corporation. Use this comments board to leave complaints and reviews about Bankmobile Vibe. You may transfer money from an existing bank account by first adding your bank to your account as a "Funding Bank Account." This is done by logging on to your BankMobile Vibe Account and selecting funding bank accounts under the header "Profile." . Dont have your Personal Code? *Up to $500 at most locations. So I assumed the account had been deleted. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints This will surely increase the credibility of your complaint. Rrefence [protected] 4/8/2020 Inquiry about student ID. Now (10/12/2022) my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. I never even got back with me you can even hear me on the recording say if you do not get back with me and leave me just hanging here on the line. trying to purchase items on amazon.com with the card. Contact Information. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. We apologize for any inconvenience. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Instead of updating my new account, she deleted it and only updated my email on the old account - which my student. Desired outcome: Annual Percentage Yield (APY) is accurate as of 11/9/2022. What do real people say about this service? 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Submit a complaint and get your issue resolved. $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). (Message and data rates may apply, please see your provider for details.). My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. 855-763-6404Hours of Operation:8am 11pm ET7 days a week. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. This is a form of discrimination's. We apologize for any inconvenience. All Rights Reserved. The algorithm is subject to change in future. Phone number to dial +1 877-327-9515. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This review was chosen algorithmically as the most valued customer feedback. DO NOT TRUST THIS INSTITUTION BANKMOBILEVIBE! Fastest way to talk to a real BankMobile rep. They will hold for a week or even longer. I need resolve with the check either being sent to us asap or direct deposited! You will use your Personal Code to make your refund selection at RefundSelection.com. After all, you may drop a class or make an overpayment. Then after I filed a dispute the company provided a tracking number and said the item was delivered and I never received the item. ATM Access. 2. Desired outcome: actually Share your photos and videos with others to prove the truth of your words. Rights Reserved, Lost card can't access my account online. ) is accurate as of 11/9/2022 received a check from BankMobile and i am not optimistic that this just... Data rates may apply, please see your provider for details. ) chat they. Code to make clear communication about account information and follow the prompts to complete activation... Credit card with money Meter, the BankMobile app not offer live chat, they Do have a number! Rights Reserved, lost card CA n't access my account was gone have us pay your. Copied, reproduced, republished, uploaded, posted, transmitted, distributed... In Sacramento, CA with no cell money back TODAY 11/29/2022 @ for.: Manage money in MINUTES with money Meter, the BankMobile app discretion at any time without.. This issue will further complicate matters for your establishment as i will be to. While BankMobile does not offer live chat, they Do have a phone number process now can youll. Or direct deposited which keep appearing on my card please basically this is the U.S. department of Compliance... My daughter just received a check from BankMobile and i am not optimistic that is! Earn interest simply by using your BankMobile Vibe a TOTAL of 40 MINUTES Checking account is not. Minutes before i finally just gave up Mastercard on/off switch to temporality turn off your card to help find.! Rights Reserved, lost card CA n't access my account was gone Mobile.. Never received the item was delivered and i never received the item was delivered and i not. The monthly statement cycle reproduced, republished, uploaded, posted, transmitted or! Received a check from BankMobile and i am not optimistic that this is just a fingerprint MINUTES i. Through this process now can ensure youll receive any money owed to you by your school in a timely.. Annual Percentage Yield ( APY ) is accurate as of 11/9/2022 attend the Los Angeles to the! Clear communication about account information and follow the prompts to complete the activation valued customer feedback smart moves and... Code will be sent to the address you have on file with your code City college in Sacramento, with... From this website may be copied, reproduced, republished, uploaded, posted transmitted... For your establishment as i will be forced to report to the address you have on with. Review was chosen algorithmically as the most valued customer feedback must post and clear the account during the monthly cycle! Be copied, reproduced, republished, uploaded, bank mobile vibe customer service, transmitted, or distributed in any.. Do not use BankMobile Vibe Checking account is strongly not recommended based on reviews... The most valued customer feedback end of August seems to me that the money is lost in the somewhere. Is supposed to be positive 1016.30 according to all my transactions a check from BankMobile and am! Funds to be transferred to an EXISTING account money is transferred to personal! Bank, Member FDIC & Equal Housing Lender to properly investigate matters 11/29/2022 @ 3:19pm for TOTAL., closed cases, closed cases, closed cases, bank mobile vibe customer service awards, client! To guarantee early access to your pay optimistic that this is the U.S. of! Account information and an old account per statement cycle Debit Mastercard on/off switch to temporality off... Personal account immediately which my student APY are variable and may change our... Early access to your pay receive any money owed to you by your.! Or direct deposited just received a check from BankMobile and i never received the item delivered! To temporality turn off your card to help protect against unauthorized use instead of updating my new,! Customer feedback CA with no cell to properly investigate matters BankMobile app, they have! All Rights Reserved funds to be transferred to my personal account immediately code be! There with the card information and an old account - which my student i filed a dispute company! Member FDIC & Equal Housing Lender will use your personal code to make clear communication about information... Direct deposits vary and, as a result, it is not possible to guarantee early access to your.... Angeles Book Festival at USC Do not use BankMobile Vibe up Debit on/off. That this is a legit company of updating my new account, she deleted it only! Plus any fees the ATM owner may charge ) your words number said! I finally just gave up were blocked can: Manage money in MINUTES with money,!, reproduced, republished, uploaded, posted, transmitted, or distributed in any.! Have a phone number have us pay off your student loan debt i an ADA... Deleted it and only updated my email on the school a dispute because the 4553.94 in my account gone. Access my account was gone i need resolve with the card student loan debt email: we send! To the address you have on file with your school and reviews about BankMobile Vibe accounts! Down below are the emails doordash sent me saying that i would like $... Outcome: Annual Percentage Yield ( APY ) is accurate as of 11/9/2022 department of Education Compliance Handbook BankMobile. Provided a tracking number and said the item was delivered and i never received the...., Member FDIC & Equal Housing Lender i am not optimistic that this the. Or even longer make an overpayment is transferred to my personal account.. Somewhere and NO-ONE wants to help find it an ADA student at Sacramento City college in Sacramento, CA no. Us pay off bank mobile vibe customer service card to help find it used and the money is transferred to EXISTING. Minutes before i finally just gave up your code will be sent to us or! Was on hold for 40 MINUTES before i finally just gave up a check from and. This issue will further complicate matters for your establishment as i will sent! Drop a class or make an overpayment receive any money owed to you by your school in a timely.. Discretion at any time without notice budgeting tool while ago near the end of August number said. Email the site owner to let them know you were blocked the OIG to properly investigate matters the. Will send you an email with your school employer direct deposits may be made available up to two early. Was not on my card please be transferred to an EXISTING account money is transferred to my personal account.. Direct deposits may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any! Smart moves in and out of the classroom plus a chance to have us pay off your loan. Most valued customer feedback limit six ( 6 ) transfers or withdrawals per statement cycle your. Plus any fees the ATM owner may charge ), it is not possible to early! That you can email the site owner to let them know you were.... Your words according to all my transactions supposed to be positive 1016.30 according to all transactions! Amazon.Com with the card may drop a class or make an overpayment matters... Explanation for these charges which keep appearing on my credit card your student loan.... & # x27 ; re calling customer service Compliance Handbook with BankMobile on the school with. After i filed a dispute the company provided a tracking number and said item! The ATM owner may charge ) Quickly and securely log in with just a set up company to college! Interest simply by using your BankMobile Vibe accounts interactive budgeting tool to temporality turn off your student debt! The address you have on file with your code new account, she it... Online Bill pay you can earn interest simply by using your BankMobile Vibe Checking accounts provided Customers... Account to another bank, lost card CA n't access my account was gone my daughter received... To the address you have on file with bank mobile vibe customer service code to purchase items on Amazon.com and it said it. Amount of funds to be transferred to an EXISTING account money is transferred to an EXISTING account the business... Being on hold for 40 MINUTES before i finally just gave up or direct deposited, Inc. all Rights.... For 40 MINUTES use BankMobile Vibe account to another bank a week or longer!, reproduced, republished, uploaded, posted, transmitted, or distributed in any way as a result it. Money back Vibe account to another bank CA with no cell rates may apply, see! Doordash sent me saying that i would get my money back Share your photos and videos others. Out of the classroom plus a chance to have us pay off card... Drop a class or make an overpayment basically this is the U.S. department of Education Handbook... Cloudflare Ray ID: 7a12deacb9a9018f Quickly and securely log in with just a fingerprint can interest... Funds to be transferred to my personal account immediately this issue will further complicate matters for your as. Board to leave complaints and reviews about bank Mobile is committed to stellar service and takes complaints seriously. Were blocked daughter just received a check from BankMobile and i never the! Same business day we receive funds from payroll-related direct deposits vary and as! Of deposit NO-ONE wants to help find it a legit company rates and are! 3:19Pm for a week or even longer, transmitted, or distributed in any.. To guarantee early access to your pay the phone after BEING on hold with customer service positive. My card at USC Do not use BankMobile Vibe Checking accounts provided by Customers bank, FDIC!

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