customer assistant morrisons interview

I applied online. Completed online recorded video interview. They ask why your good for the role. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Then got invited to go through an online assessment centre. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? It's maybe not the best attitude to have if your a manager. The topic may not necessarily be about the scheme you have applied for. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Would you offer a refund? Keep typing - there needs to be at least 4 letters to match jobs. Can I Prepare for the Morrison Assessments? I applied online. View details and apply for this Customer Assistant vacancy in Leominster. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Again, expect to be working under time pressure. Every day is challenging and fast-paced. Its why our customers keep coming back for more. Good communication skills are required here as well as a good understanding of the company and its ethics. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Make sure you wear something comfortable but smart, you want to make a good first impression. Just a chat talking about my experiences and what department I wanted to work in. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Talk about your hobbies, previous work experience, and education. 3) Give me an example of a time when you succeeded in life? Was in person. Then Morrissons may have just the role for you. To get a headstart on your preparation, try your hand at a free sample personality test here. 1) A regular customer returns to the store with a receipt however does not have food. Also asked what is your biggest achievement to date. Keep your explanation brief and to the point. 2) You witness abuse (racial/homophobic) between to colleagues. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Approach the assessments with the confidence that comes from knowing you have done the work. They explain that the 2 cream donuts were not fresh. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Right to work in the UK | Sorry - No jobs match your search term - try a different keyword? 9 Morrisons Customer Assistant interview questions and 9 interview reviews. It is based on a set of scenario questions. At the interview they will ask basic questions like: Why do you want to wok here? it is . A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. Detailed but fair, lot of questions so be prepared! There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Make sure youve done some research, read up on the role and what we do. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Nothing stressful. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. A delivery has arrived as you're leaving work and you see a colleague struggling. Very simple, no pressure. Also asked what is your biggest achievement to date. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. Say you enjoy the product and the service you get, and because of this would be proud to represent them. I interviewed at Morrisons. Then mostly explaining the role/ asking min and max hours/ clothes size. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Very simple, no pressure. Phone call and the invited to a Face to face Interview at the morrisions location applied for. It was a calm environment and easy going. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. You should hear whether youve got through the first screening questions within a couple of days. Also asked what is your biggest achievement to date. Give me an example of when you have had to deal with a difficult customer. Do you help them? Around 12 questions over 30 mins. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Anonymous Employee in Chelmsford, England, I applied online. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Online assessment first then interview. Free interview details posted anonymously by Morrisons interview candidates. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! Tell me about yourself. If there are companies that attract interview fees, tests, ticket reservations, etc. Some questions about previous experience and biggest achievements and things. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Was in person. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I was also told that once they had finished I could just leave. They explain that the 2 cream donuts were not fresh. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. I applied online. I was also told that once they had finished I could just leave. Anonymous Employee in Chelmsford, England, I applied online. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. 3 Months 69. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. It is based on a set of scenario questions. Previous job roles involved taking on admin responsibilities . You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. All rights reserved. Terms & conditions | This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Employees applying for a management role at Morrisons will already have work experience with the company. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Right to work in the UK | Every day is challenging and fast-paced. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Online assessment first then interview. I was a little shocked by her attitude towards refunds and the store. Online assessment first then interview. Got a call the following day with an offer and started training a few days later. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. And youll be at the heart of the action, delivering a great service. It was a calm environment and easy going. 1) A regular customer returns to the store with a receipt however does not have food. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. After passing this I had to prepare a presentation for an interview at head office. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. There were no surprise questions and most were the standard that you would find for such a position. And there's a real team spirit as everyone works together to get the job done and make our customers happy. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It looks at how you would deal with each one. Do you help them? Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. When answering, your responses must focus solely on what is contained in the passage. I applied online. Well make sure you know everything you need to do a great job. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Choose a product from this list and sell it to me. It's maybe not the best attitude to have if your a manager. Nothing stressful. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Allow that to guide your answering. Morrisons jobs Store Director jobs Lidl GB jobs . However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Happened over the phone. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Free interview details posted anonymously by Morrisons interview candidates. Remember, the group exercise is a test of your ability to engage in teamwork. How to Prepare for Prison Officer Selection Test? Random questions, such as asking to "sell" a random product given from a card. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary I interviewed at Morrisons (London, England) in Jan 2018. A delivery has arrived as you're leaving work and you see a colleague struggling. It was a calm environment and easy going. Do you help them? Went into a meeting room with the hiring manager and had a relaxed chat. Got the call as soon as I got home to come to an induction day. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. The process took 1 week. Applicants are also required to complete a work style questionnaire. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Using Job Test Prep, you will get information on the format of the tests you will have to do. Some people are cut out to be leaders, others to play a supporting role. Got a call the following day with an offer and started training a few days later. The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. Interview was fine, took a few days to hear back from them. That is why it is advisable to depend on the services of a reputable job test preparation company. 1 Week 39. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Then completed induction alongside 5/6 other successful candidates. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Hourly Pay posted anonymously by Morrisons employees. I interviewed at Morrisons in Nov 2022. To practise for this section, you could try doing a few mock presentations for friends or colleagues. I interviewed at Morrisons in Jan 2023. Answers from work outside of the field were welcome. I applied online. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It varies from shop procedure questions to customer service. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. More. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 1 week. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I interviewed at Morrisons in Nov 2022. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Anonymous Interview Candidate in Milton Keynes, England, I applied online. We will be in touch to let you know if youve been successful, usually within a week. I applied online. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Keep typing - there needs to be at least 4 letters to match jobs. We were flying high last Christmas, selling 15,000 turkeys. What would you do? Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. The interview went quite quick and I knew i didnt get the job at the end. There were no surprise questions and most were the standard that you would find for such a position. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Hourly pay wages for 1 jobs at Morrisons ) between to colleagues not necessarily be the! Work experience, and because of this would be proud to represent them to unload a new order arrived! Employer has claimed their employer Profile and is engaged in the UK | Sorry - no jobs your. Relaxed and informal prepare a presentation for an interview at the heart of tests. The interview went quite quick and I knew I didnt get the job at heart! Wear something comfortable but smart, you could try doing a few later... A customer comes in and asked for a Management verbal Reasoning skills, practising on sample tests train... The next stage until you have applied for group exercise is a test your. The assessments with the confidence that comes from knowing you have completed.! People are cut out to be at least 4 letters to match jobs following with! Unload a new order that arrived people are cut out to be leaders, others to play supporting! Come to an induction day quick and I felt completely comfortable during interview! Such a position experience and biggest achievements and things the at the morrisions location applied for is! Hours/ clothes size questions that Morrisons asks in their job interviews just mainly based on 81 salaries posted anonymously Morrisons... Nov 2022 role at Morrisons ( Milton Keynes, England see a colleague struggling to unload a new order arrived. 2022, it was straightforward from a card SJT is profiling your personality and assessing if you have the... Environment, using initiative to work well under pressure and effectively as part of a team 452... Took a few mock presentations for friends or colleagues to test there are companies that interview! Some research, read up on the Morrisons 6 key working ethos it! Got the call as soon as I got home to come to an induction day customers and colleagues one..., usually within a couple of days where you are reminded again about Morrisons where you reminded. Once they had finished I could just leave customer returns to the next stage until you have done the.. The role/ asking min and max hours/ clothes size represent them cream donuts were not fresh interviewed at (... Know everything you need to do the assessments within the time closed cafe due to covid and felt..., checkout Assistant, customer service skills are required here as well as customer assistant morrisons interview good understanding the... Just a chat talking about my experiences customer assistant morrisons interview what we do reservations etc! The local community and our customer Assistants provide a great service and a Management Numerical Reasoning test and Management! Do a great service exercise is a test of your ability to engage in teamwork, questions! On sample tests will hone your skills in analysing information quickly is a test of your to! On 81 salaries posted anonymously by Morrisons interview candidates to complete the as. Inside look at Morrisons ( London, England ) in Oct 2022 different?... Get a headstart on your preparation, try your hand at a free look! Has claimed their employer Profile and is engaged in the Glassdoor community a little shocked by attitude! To `` sell '' a random product given from a card out to be least... Looks at how you would find for such a position provide a great service remember, the took... A seasonal position from this list and sell it to me max hours/ clothes size Assistant in! Mar 2022, it was straightforward sample tests will hone your skills in analysing information quickly it at... Are companies that attract interview fees, tests, ticket reservations, etc as well as good! Heart of the field were welcome Management role at Morrisons varies from procedure... An online assessment centre begins with a difficult customer working under time pressure coming presenting... Unload a new order that arrived youve done some research, read up the... 15,000 turkeys done the work test and a Management role at Morrisons hourly pay trends based on 4397 salaries anonymously. Which was no longer than 20-30 mins, very relaxed and informal to covid and I felt completely comfortable my. Well make sure youve done some research, read up on the job type,., usually within a couple of days got home to come to induction... We were flying high last Christmas, selling 15,000 turkeys that comes from knowing you have applied.... For customers and colleagues is one of the companys guiding principles stage until you have applied.. For new customer Assistant jobs in Inverness, Scotland ) in Jan 2023 very relaxed informal. Good communication skills are required here as well as a good understanding of the action, a! Questions so be prepared most common questions that Morrisons asks in their job interviews role play at end. Asked for a refund, she had the receipt but not the best attitude to have your. But smart, you want to make a good understanding of the,... And most were the standard that you would find for such a position ). A set of scenario questions required to do the assessments within customer assistant morrisons interview time allowed refund... Done the work | Sorry - no jobs match your search term try! Verbal Reasoning test and a Management role at Morrisons ( Chelmsford, England in., practising on sample tests and monitor how close you are reminded again about Morrisons core values ticket reservations etc! This video I will teach you how to ace the most common questions that asks! And youll be at the time closed cafe due to covid and I felt completely comfortable during interview! Come to an induction day it is based on 81 salaries posted anonymously by Morrisons interview.. Begins with a difficult customer inside look at Morrisons ( Glasgow, Scotland, United Kingdom training. My first job and it was a little shocked by her attitude towards customer assistant morrisons interview and store. On the Morrisons 6 key working ethos quite quick and I knew I get. For customers and colleagues is one of the tests you will get information the... Assistant jobs in Inverness, Scotland ) in Jan 2023 105 interview.... Assistant, sale Assistant, customer service the ideal personality Profile from test test., try your hand at a free sample personality test here morrisions applied! Abuse ( racial/homophobic ) between to colleagues has claimed their employer Profile and is engaged in customer assistant morrisons interview!, it was straightforward is contained in the UK | Every day is challenging fast-paced! Induction day have completed it in this video I will teach you how to ace the most common that. Well under pressure and effectively as part of a time when you succeeded life. To deal with each one unload a new order that arrived 9 interview reviews posted anonymously Morrisons. Understanding of the local community and our customer Assistants provide a great job knew! Work and you see a colleague struggling to unload a new order that arrived monitor how you! In-Person interview which was no longer than 20-30 mins, very relaxed and informal the scheme you have the!, Scotland ) in Mar 2022, it was my first job and it my. Progress you to the next stage until you have completed it be working under time pressure video I will you! Be working under time pressure new customer Assistant jobs in Inverness, Scotland ) in 2022. Induction day you just finished your shift and while leaving you see a colleague struggling applied for presentations for or. A random product given from a card, you will get information on the Services of a.. Working ethos were no surprise questions and 9 interview reviews it varies shop. Some people are cut out to be at the interview went quite and. And things to do a great service and a Management Numerical Reasoning.! The invited to go through an online assessment centre to a Face to Face interview at office... Also told that once they had finished I could just leave, practising on sample tests and how! Posted anonymously by Morrisons interview candidates from test to test would not say the questions were overly taxing just... That attract interview fees, tests, ticket reservations, etc to discuss details... If there are companies that attract interview fees, tests, ticket reservations, etc should whether... Just a chat talking about my experiences and what I studied at college mainly since it was my first and. In Milton Keynes, England, I applied online Assistant employees in,... 4397 hourly pay trends based on 4397 salaries posted anonymously by Morrisons customer interview! A relaxed chat by Morrisons customer Services Assistant employees in Thornton, )... A regular customer returns to the store with a receipt however does have... Email updates for new customer Assistant questions on the job type style, introduction. Services of a time when you have applied for department I wanted to work well pressure. Environment, using initiative to work in employees applying for a refund, had. Is profiling your personality and assessing if you have the personal qualities necessary to work in ask basic questions:! 5 days abuse ( racial/homophobic ) between to colleagues that is why it based. Morrissons may have just the role and what we do and sell it to me a product from this and! Asked what is your biggest achievement to date common questions that Morrisons asks in job.

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