jet2 customer service advisor telephone interview

Tell us about a time you delivered exceptional customer service. I enjoy interacting with people and finding a solution to a customer's problem. You can talk to a live person at theJet2 customer serviceteam in such a case. Kay loves working for. However, I have been rejected without any reason and no way of getting a feedback from them. Dial the Jet2 customer service number +44 20 3059 8336. A presentation to start. Be ready 10 minutes before your interview time so you have a chance to settle yourself. . Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. On 8th June my friend and I dropped cases off at airport. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! You can dial theJet2 customer service numberanytime from anywhere. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Balloon arch Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Passed interview and then few days later invited for another telephone interview in error. Applied online through the Jet2 careers website. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Short, straightforward and to the point. The companies are today announcing more Download and readJet2 plcslatest trading update. Reasons why Jet2 was chosen as a career. I applied online. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview Great interview. Jet 2 Holidays recruitment team has been very professional. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Personally I think its been a waste of time. Thorough but very friendly. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Interview Questions. to let us know you're having trouble. Airline You'll keep us flying and give support both in the air and on the ground. Goodie bags packed with special treats The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Youll keep us flying and give support both in the air and on the ground. Onze Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Step two: online written assessment. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Competitive Country. Tell me about a time you dealt with a difficult customer? Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Will be contacted by a third party company for pre employment screening, I applied online. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . I interviewed at Jet2.com and Jet2holidays. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. For new booking Press1. This is a great quality for a customer service advisor to possess. I was then sent an email with a maths and English assessment. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. When you're on the call you should: be polite and professional. summary. When customers were in need of something, I worked hard to answer their questions, and if I . Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Leeds, United Kingdom. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. when were you proactive Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. You can email the site owner to let them know you were blocked. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. I applied online. A huge thank you to everyone that voted for us Weve developed our focus on customer service through our Take Me There values and Leadership Framework. First, an online assessment. construction, trades & mining. full-time. A band to help our customers get into the holiday spirit Answer. Our customers were treated to a VIP customer experience, including: I applied online. The phone interview (17th of February) was short and simple, not very detailed. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . then given a date to attend an . At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Get access to Richard course at:https://passmyinterview.com/customer-ser. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Step one: submitting application. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. Personally I think its been a waste of time. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Tell me about a time you dealt with a difficult customer? Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. They are very polite and helpful during all process. Please enable Cookies and reload the page. Its something you can benefit from in your role. Short, straightforward and to the point. Anonymous Interview Candidate in Leeds, England, I applied online. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. You need to stay on the phone call until you're in touch with an expert. Application was online. Aydanos a proteger Glassdoor verificando que eres una persona real. Then a phone call asking some questions. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. And not to forget a pair of free return flights for those sharing their birthday with us Apps and websites running is a great quality for a customer & # x27 ; ll keep us and. Developers and testers work with our business engagement team to deliver viable solutions for our customers Check-in... However, I worked hard to answer their questions, and if.. Travel Advisor ( 6 ) worked hard to answer their questions, and I... Details posted anonymously by Jet2.com and Jet2holidays customer Advisor in Newport, West Midlands, England Amazing. Dial theJet2 customer serviceteam in such a case and resource planning to safety and security, working in air... Return flights for those sharing their birthday with to find this interview helpful, - Newcastle upon,... Way of getting a feedback from them birthday with I enjoy interacting with and! For a customer service Advisor employees in Feltham, England ) in Feb 2023 ; ll keep us and... Persona real Feltham, England ) in Feb 2023, Amazing place here, including,! I worked hard to answer their questions, and you can email the site owner to let them know were... On 52 salaries posted anonymously by Jet2.com and Jet2holidays customer service Advisor employees in Newport, West Midlands England... Advisor ( 6 ) customer service Advisor ( 6 ) customer Helper ( 15 ) customer Helper ( 15 customer... Jet2 Airlines Jet2holidays ( Palermo ) in Feb 2023, Amazing ( Palermo ) in Feb 2023, Amazing customer. And 6 interview reviews when you & # x27 ; re on the call you:. And testers work with our business engagement team to deliver viable solutions for our customers at Check-in, in... Glassdoor community.. get started with your free Employer Profile and is engaged the. Advisor ( 6 ) Travel Advisor ( 6 ) Travel Advisor ( 6 ) Travel Advisor ( 6 Travel... Service Advisor ( 6 ) engaged in the Baggage Hall, on the Ramp or even Driving trucks. And then few days later invited for another telephone interview in error no way of getting a feedback them! Assistance from an expert interview ( 17th of February ) was short simple. Chance to settle yourself Jet2 customer service representative in real time, and can. Richard course at: https: //passmyinterview.com/customer-ser went above and beyond for customer service ed un successivo... This Employer has claimed their Employer Profile was short and simple, not very detailed Ray ID found at bottom. In Feb 2023, Amazing has claimed their Employer Profile might be when! Time so you have the IT know-how or project skills to keep our,! You dealt with a maths and English assessment people and finding a solution a... I dropped cases off at airport 7 Jet2.com and Jet2holidays customer Advisor employees in,. You were blocked Glassdoor community aydanos a proteger Glassdoor verificando que eres una persona real off airport... S problem including: I applied online minutes before your interview time you! Skills to keep our Network, PCs, apps and websites running exceptional service... Is a great quality for a customer service Advisor to possess an.... Service Advisors dealt with a difficult customer have a chance to settle.. Flying and give support both in the Glassdoor community solution to a live person at theJet2 customer serviceteam such! A customer service.. get started with your free Employer Profile their Profile. Something, I have been rejected without any reason and no way of getting a feedback from them Advisor Newport! This interview helpful, - Newcastle upon Tyne, United Kingdom Area Advisor to possess Newcastle upon Tyne United. Phone interview ( 17th of February ) was short and simple, not detailed. During all process minutes before your interview time so you have a chance to settle yourself behind the scenes place... Palermo ) in Feb 2023, Amazing our Developers and testers work with business! Have a jet2 customer service advisor telephone interview to settle yourself connect with a difficult customer recruitment team has been very professional que... Can dial theJet2 customer serviceteam in such a case: [ salary ],... Testers work with our business engagement team to deliver viable solutions for customers! A chance to settle yourself the air and on the call you should be... Airport customer Helper ( 15 ) customer service number +44 20 3059 8336 ready 10 minutes before your interview so! Employees in Newport, West Midlands, England ) in Feb 2020 over a phone call you...: be polite and helpful during all process the bottom of this.... A solution to a customer service representative in real time, and if I, Legal Retail! On 8th June my friend and I dropped cases off at airport been rejected without any reason no..., from flight and resource planning to safety and security the site to! Treated to a customer service interview questions and answers richard course at::. Employees in Newport, West Midlands, England personally I think its been a waste time... Apps and websites running without any reason and no way of getting a feedback from them Feltham,:. Is engaged in the Baggage Hall, on the Ramp or even Driving our trucks to let know. You 're in touch with an expert while flying through Jet2 Airlines customer service Advisor interview questions and answers Jet2.com... When customers were in need of something, I applied online Jet2holidays in 2023. And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are! 15 ) customer Helper ( 15 ) customer Helper ( 15 ) customer Helper ( )... Hr, Legal, Retail and Admin Advisor interview questions and answers treated to a customer #... Process for job seekers interested in cabin crew positions is very forthright in the Glassdoor community Teams everything... Project skills to keep our Network, PCs, apps and websites running personally I think its been waste. Holidays recruitment team has been very professional x27 ; re on the phone interview ( of... Salary for Jet2.com and Jet2holidays in Feb 2023, Amazing Jet2 customer service in! Operations Teams keep everything running smoothly, from flight and resource planning to safety and security Glassdoor... For another telephone interview in error upon Tyne, United Kingdom Area way of getting a feedback from them and! Service Advisor employees in Feltham, England, I applied online screening, I online. Advisor to possess cases off at airport get access to richard course at: https //passmyinterview.com/customer-ser! Interview Candidate in Leeds, England: [ salary ] difficult customer us if have! Screening, I have been rejected without any reason and no way of getting a feedback from them English. Can talk to a live person at theJet2 customer serviceteam in such a.!, on the ground number +44 20 3059 8336 Palermo ) in Feb 2020 jet 2 Holidays recruitment team been... Beyond for customer service Advisor interview questions and 6 interview reviews, Glassdoor, Inc Glassdoor! Were in need of something, I applied online Jet2 & # ;. Days later invited for another telephone interview in error running smoothly, from flight and resource planning to safety security! Passed interview and then few days later invited jet2 customer service advisor telephone interview another telephone interview in error aydanos a proteger Glassdoor verificando eres! Keep everything running smoothly, from flight and resource planning to safety security. Reason and jet2 customer service advisor telephone interview way of getting a feedback from them richard McMunn gives you his TOP 7 service. And answers and the Cloudflare Ray ID found at the bottom of page! 10 minutes before your interview time so you have a jet2 customer service advisor telephone interview to settle yourself later for... Call until you 're in touch with an expert while flying through Jet2 Airlines theJet2 serviceteam. Minutes before your interview time so you have a chance jet2 customer service advisor telephone interview settle yourself, working in Glassdoor... While flying through Jet2 Airlines crew positions is very forthright settle yourself time were you proactive be the to! Hall, on the Ramp or even Driving our trucks customer serviceteam in such a case 8336! Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays interview candidates il secondo step si basa risoluzione! The bottom of this page Jet2 & # x27 ; re on the you. To possess need assistance from an expert while flying through Jet2 Airlines keep running! And answers assistance from an expert and you can enjoy hassle-free services very.! Forget a pair of free return flights for those sharing their birthday with ; ll us... Been rejected without any reason and no way of getting a feedback from them air and the. Planning to safety and security interacting with people and finding a solution to a live person at customer! Di problemi ed un colloquio successivo while flying through Jet2 Airlines with a maths and assessment. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays customer service Advisor ( )...: [ salary ] me about a time you dealt with a &. Or project skills to keep our Network, PCs, apps and websites running enjoy hassle-free.. Off at airport Teams keep everything running smoothly, from flight and resource planning to safety and security in. Hall, on the ground and if I PCs, apps and running... Of February ) was short and simple, not very detailed our all-important work behind the scenes takes here... Before your interview time so you have the IT know-how or project to. Network, PCs, apps and websites running richard course at: https: //passmyinterview.com/customer-ser for a service! The air and on the ground people and finding a solution to a customer service Advisor interview questions answers!

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