luton council complaints

Luton LU1 2BQ. Road or pavement problem. Relationships will vary, according to individual need - some will be short term, to help someone through a crisis situation - some will be longer term. Help with home and garden maintenance. traffic signal faults. hb```f`` f`22@Ldoc`nE5L Saved Properties. endstream endobj 726 0 obj <>/Metadata 720 0 R/OutputIntents 721 0 R/Pages 719 0 R/StructTreeRoot 108 0 R/Type/Catalog/ViewerPreferences<>>> endobj 727 0 obj <> endobj 728 0 obj <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>> endobj 729 0 obj <> endobj 730 0 obj <> endobj 731 0 obj <> endobj 732 0 obj <> endobj 733 0 obj [278 0 0 0 0 0 667 191 333 333 0 0 278 333 278 278 556 556 556 556 556 556 556 556 556 556 278 278 0 0 0 556 1015 667 667 722 722 667 611 778 722 278 500 0 556 833 0 778 667 778 722 667 611 722 667 944 0 0 611 0 0 0 0 0 0 556 556 500 556 556 278 556 556 222 222 500 222 833 556 556 556 556 333 500 278 556 500 722 500 500 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 556] endobj 734 0 obj <> endobj 735 0 obj [278 0 0 0 0 0 722 0 0 0 0 0 0 0 0 0 0 556 556 0 0 0 0 0 0 0 0 0 0 0 0 611 0 722 722 722 722 667 0 778 722 278 0 0 611 833 722 778 667 0 722 667 611 722 667 944 0 0 0 0 0 0 0 0 0 556 611 556 611 556 333 611 611 278 278 0 278 889 611 611 611 0 389 556 333 611 556 778 556 556] endobj 736 0 obj [753 0 R] endobj 737 0 obj <>stream The Council is not responsible for any changes made to the message after it has been sent. Main purpose of position: Provide a high quality professional Project Management service with responsibility for the commissioning and delivery of major and . Contact the Housing Ombudsman if you and your council still cannot resolve the problem. Big thanks! Division, covering the period you have requested: 01/04/2014 - 31/03/2015 - 1447 service requests, 01/04/2015 - 31/03/2016 - 1440 service requests, 01/04/2016 - 31/03/2017 - 1095 service requests, 01/04/2017 - 31/03/2018 - 1247 service requests, 01/04/2018 - 31/03/2019 1264 service requests. This is a general power that has always been available to the Council. Russ Hunter made this Freedom of Information request to Luton Borough Council They'll provide a full response and explain any changes which may result from your complaint. The council said the line was good value for money for passengers and that . Complaints Department is not affiliated to, linked with or otherwise endorsed by Luton Borough Council. 285 Cach Mang Thang Tam, District 10, HCMC . External. Version: 2.0 (published) . Extinction Rebellion and HS2 Rebellion disrupted the offices of law firm Eversheds Sutherland across the UK . MAIN MENU. Other complaints about specific areas or services provided by us involve slightly different procedures. Simple! British Council Ho Chi Minh City. Complaints - advocacy. Comments are moderated so may not appear immediately. 0000002375 00000 n You can be certain that youre talking to the right person at the right time. Luton Office 01582412141. 01/04/2017 - 31/03/2018 The collision between a Ford Transit-style van and a Luton van happened yesterday shortly before 3pm on the A488 in Pontesford, near Pontesbury. It would never been escalated so quickly without resolver. The complaint may be resolved informally at the discretion of the service . I used this for a complaint to social services. The advocate's task is to represent, where necessary, their partner's views and interests as if they were their own. Freephone 0800 014 7333 8,000 houses, flats and bungalows. policies and procedures. 755 0 obj <>stream If you have received this email in error please notify Dunstable Road received the highest total number of reports for each The National Audit Office warned in February a month before the UK went into lockdown that an unprecedented spending spree on commercial property, funded by cheap Treasury loans and aimed at offsetting central government cuts, had left many local authorities potentially badly exposed in the event of an economic recession or a property crash. 1519 Council jobs in Luton on totaljobs. 0000000916 00000 n Dear Luton Borough Council, Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020). This is to confirm we have received your email. Contact: [email protected]. Specifically, Id like to request data on which roads have had the most An advocate enters into a partnership with another person. Resolver is free. Environmental campaigners have sprayed a Nottingham law firm office with fake oil. Blues were beaten 1-0 by Luton Town on Saturday, their ninth . Directive) Regulations 2003, Luton Council asks not to receive unsolicited Try to solve the problem informally by talking to them. Complaints about the conduct of councillors and co-opted members of Luton Council. Quick and easy resolution with SmartParking - thank you. You may apply for A stage 3 complaint procedure involves a member panel composed of an independent chairperson and two independent people. The proportion of its income from commercial revenue is the second highest in the country after the City of London. Authority faces 49m shortfall as airport revenue slumps during coronavirus lockdown. Housing Ombudsman Resolver is not affiliated to, linked with or otherwise endorsed by Luton Council. damaged pavement or kerbs. 0000001711 00000 n 0 Love Island fans divided as Martin calls Tanya a 'liar' (Image: ITV) The men of Love Island are being reduced to tears because of the women in ITV's reality show engaging in what some fans are calling 'toxic femininity'. marketing communications. Download a PDF version of the complaints procedure. 0000003486 00000 n Luton Council is committed to protecting your privacy when you use our services. Please download a copy of our complaints process here. Please do not post any personal information relating to yourself, or employees of Luton Borough Council as these comments will not be approved. Tel: 01582 54 66 20. We may contact you before this time if we require further clarification or if we need to extend the time required to complete your request. Or by Freepost to. Your local council can only help with complaints about: repairs that cause a risk to your health and safety not being done (e.g faulty electrical wiring not being fixed) illegal . The Council is not responsible for any Private Sector Housing. [email protected] Luton Council is not responsible for the content of external internet sites which may open in a separate window. We couldnt load the mail server logs for this message. For subject access requests, we will send any personal information via secure email, unless you instruct us differently. At Mind BLMK (Bedfordshire, Luton and Milton Keynes), we are very excited to be launching our new Young Person's Sanctuaries across Bedford, Central Shared by Lucy Foley Today our wonderful team (Dan, Natalia & Karon) are at the #Borehamwood Community Wellbeing Fair, hosted by Hertsmere Borough Council Please do Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. Average salary for St. Helens Council Complaints Officer in Crawley, Hampshire, South East England, England: [salary]. We will give you a full reply within 10 working days if possible, or keep you fully informed of the progress and the reasons for delay.Stage 2If you are unhappy after you have received the full response at stage 1, please tell us within 20 working days. Find out about free early education and childcare for 2, 3 and 4 year olds Visible links you may receive less favourable treatment from the council as a result of making your complaint because of the action of the member you have complained about . Caf ordered to remove free food after single complaint to council. If you want to know more about how the council keeps your data safe please see our main privacy . The council described the impact of the projected drop in revenue from the airport as a nightmare scenario. services:[6]luton.gov.uk/emailupdates, [7]Twitter Follow us on Twitter: @Lutoncouncil, [8]Facebook Like us on Facebook: Luton Council. Use Resolver to make a complaint. Messages that breach policy or pose a threat may be quarantined or deleted. The full procedure is available via the 'downloads' section at the bottom of this page. It's quick, easy and (best of all) it's free. 65K Fields marked with * must be entered. 2. http://www.ico.org.uk/ complaints filed against them regarding their condition. Managing some departmental e . This request has been closed to new correspondence. 1. I looked on line and found Resolver and I have just had a letter from Brittania to say theyve dropped the charge. NHS Complaints Advocacy. Council Home Repairs. Or you can come to the Town Hall to collect your information in person. [9]Think Green Before printing, please think about the ENVIRONMENT! If your neighbour is a tenant, you could contact their landlord. be quarantined or deleted. . Close. This message is intended only for the addressee. As the owner of the airport, it was receiving a 20m annual dividend, which has helped it maintain local services despite 130m of funding cuts since 2010. Apply to Customer Experience Verifications jobs now hiring in Luton on Indeed.com, the worlds largest job site. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. We have received a number of complaints concerning the alleged conduct of three councillors. If its untaxed - bun it. 0000005206 00000 n Comments, Compliments and . The amount of complaints received regarding condition for each of the roads above. Resolver sorted out my problem with a parking fee, which was was returned to me. 0000092735 00000 n Do you think a councillor may have breached our Code of Conduct? We provide commercial More about what the Local Offer is. It is a member of the East of England Local Government Association. Stage 1We always try to resolve issues quickly. We will give you a full reply within 25 working days, if possible, or keep you fully informed of the progress and the reasons for the delay.Stage 3If you are not happy with the full response at stage 2, please write to us again - within 20 working days. But there is growing concern that even if cost pressures start to reduce as the lockdown eases, many councils will face long-term structural deficits as record job losses and a faltering economy reduce income from local taxes, rates and business investments. Luton Borough Council owns and manages over. Vehicle registration number *. To view the Luton Council contact details press the button below. The specific roads which receive the most complaints regarding road conditions. 0000142105 00000 n Just raise a case and leave feedback after. 2021 Luton Council, Town Hall, Luton LU1 2BQ. If you still wish to tell us about something without it being a formal complaint, please select a different option from the list above. changes made to the message after it has been sent. During these time periods: Please note, under the Privacy and Electronic Communications (EC If your complaint is about the fostering service as a whole then you should contact the Luton Borough Council Customer Service Complaints Manager in the first instance, by: Telephone on: 01582 546747. Any unauthorised copying or distribution may be unlawful. A complaint has been made about leaks, damp or mould in housing operated by Luton Borough Council in the past three years, new figures reveal. The government provided two cash bailouts for English councils totalling 3.2bn in March and April to help them weather the extra costs of coronavirus, as well as 600m earmarked for adult social care. system. PCN details. But just 14,000 passengers passed though the airport in April compared with 1,535,000 over the same period last year, and there is little sign of a quick recovery. You have accepted additional cookies. Street, Luton. a statutory appeal process such asa schools admissions appeal, if there are legal proceedings contemplated or in progress, such asan appeal against a planning decision, if they relate to an insurance claim or if they are made anonymously. Absolutely. Thank you for contacting Luton Council's Complaints and Information Governance Team. 0000141521 00000 n Landlord FAQs; Thank you very much. There are many businesses and companies that can be contacted in this way. Stage 1 - we try to resolve issues quickly and will try to resolve things informally whenever possible. Your Integrated Care Board brings together health and care organisations across Bedfordshire, Luton and Milton Keynes to collaborate and share responsibility for the health and care of our local population. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants. Download Advocates can help their partners in many ways: 2023 Luton Council, Town Hall, Luton LU1 2BQ. the Council about their home. View our cookie policy here. Luton Borough Council complaints contacts. Without your help I would not have been refunded the 10.50 excess parking fee I had paid in error in August. Email: [email protected]. IELTS Complaints Policy Cancellations, refunds and transfers For Organisations. 0000001520 00000 n Yours faithfully, Jamie Dixon You will be given the option to make your complaint by phone via our mobile app. Run by Volunteers and powered by Alaveteli. Complaints and Information Compliance Team. All rights reserved. 0000005807 00000 n Step 2: complain to your local council. Penalty Charge Notice (PCN) *. Accompanying their partner at meetings, reviews, appointments, etc, Supporting - spending time developing a relationship within which their partner feels equal, valued and secure, Ensuring that their partner receives everything to which he/she is entitled. Penalty Charge Notice (PCN) *. The current bus connection at Luton costs 2.50 each way and takes about eight minutes. We'll make sure we hold records about you (on paper and electronically) in a secure way, and we'll only make them available to those who have a right to see them. A site to help anyone submit a Freedom of Information request. If making a formal complaint to your landlord doesn't solve your problem you might be able to complain to your local council. Sign up to receiveimportant updates on council Great work, well done, many thanks. 12/30/2021. Well make sure we hold records about you (on paper and electronically) in a secure way, and well only make them available to those who have a right to see them. Your complaint will be directed to the manager . Why accept IELTS scores? With Resolver you can send your case to key ombudsmen and regulators including: Having problems with Luton Council? Council Home Rent. Stage 2 - if you're unhappy after you've received the full response at stage one, please tell us straight away. If you need any advice, help or support to make a complaint you can contact your local NHS Complaints Advocacy Service. NORTHWOOD are delighted to present this beautiful apartment off the popular Biscot area of Luton. 3. mailto:[Luton Borough Council request email] We use some essential cookies to make this website work. \ ` I You can find . 2# i word/_rels/document.xml.rels ( Vn0?Wm)Cq\KlH*++!\\fwDnyiMI|B20 Please find below (in red type) responses from our Street Lighting Well always be on hand with guidance and support to help you get the results youre looking for. The 22-year-old is attracting transfer speculation . Role: Highway Inspector Department: Public Realm Grade: L6 Connect2Luton are excited to recruit a Highway Inspector on behalf of Luton Borough Council within their Public Realm department. . We'll make sure we hold records about you (on paper and electronically) in a secure way, and we'll only make them available to those who have a right to see them. signals). A Reject Luton Airport Stacking (RELAS) public meeting held in Huntingdonshire has discussed the growing negative impact of aircraft noise and received support from local MPs. Donate and support our work. xref 01/04/2016 - 31/03/2017 The independent person is responsible for seeing that the procedure and investigation are carried out properly. If you are dissatisfied with this response, you can ask for an Internal Scanning of this message and addition of this footer is performed by MailMarshal Secure Email Gateway in conjunction with virus detection software. Pistachio Bar & Kitchen, which serves Middle Eastern . Make a complaint to a designated person (your MP, a local councillor or a tenant panel) if you cannot resolve the problem with your council. . Thank you so much! Average salary for St. Helens Council Complaints Officer in Castleford, England: [salary]. 1. mailto:[Luton Borough Council request email] Passenger numbers at Luton airport have fallen from 1.5 million in April 2019 to 14,000 last month. You must type a Penalty Charge Notice and a Vehicle registration number. SocietyWorks Ltd Theres no jargon in our rights guides. We will give you a full reply within 10 working days if possible, or keep you . You can use this site to pay for a Penalty Charge Notice (PCN) and to view information about the contravention. Luton Council. Patrick Butler Social policy editor. Please enter the required information as printed on your Penalty Charge Notice. We'll acknowledge this within three working days and the complaint will be directed to someone senior to the officer who responded at stage one. Estimates based on the latest monthly government survey of councils financial projections suggest that local authorities remain on course for a 9bn-10bn net shortfall this year, as the extra costs of meeting Covid-19 pressures in areas such as social care and homelessness continue to mount. trailer We will write back within 3 working days - telling you who is dealing with the problem and when you can expect a full reply. Your complaint will be directed to the manager responsible for the service you're complaining about,and they have 15 working days to respond to your concerns. To help us improve GOV.UK, wed like to know more about your visit today. Maintaining the logs for complaints, MP enquiries and Freedom of Information requests. Middle Eastern tapas at Pistachio. Comments and complaints; Voting and elections; Councillors; Committee reports; More from Council and democracy . Best and worst companies at resolving issues. above when contacting us. Luton Borough Council's YouTube channel, home to video content about the services we provide. Complaint's procedure is a joke. You may change your settings at any time or accept the default settings. IMPORTANT: Luton Borough Council routinely monitors the content of e-mail Reset. . Scanning of this message and addition of this There are a. number of ways that council tenants can contact. Advocates offer support and understanding, sometimes enabling their partners to speak . Well done Resolver, you came through for me again. View Luton Council complaints contact details. is a registered charity in England and Wales (1076346) Luton Borough Council is the local authority of Luton in Bedfordshire, England. Help us protect your right to hold public authorities to account. Outlining the procedure for making a complaint about a child's social care provision. Luton Council - Council Tax Support Fund Policy 2023-24 4 2.2 The provisions stated in (c) above, allows the Council to reduce the Council Tax liability for any taxpayer in addition to any application for Council Tax Reduction under the Council's scheme. Normal opening times for council services will resume from Tuesday 3 January 2023. To help you get the best response from your Luton Council complaint, Resolver can put you in touch directly with the best person or department you need to speak to. potholes. Luton Council is not responsible for the content of external internet sites which may open in a separate window. Would you like an advocate to represent you? Pioneering Corby childrens centre under threat for second time in a year, Thurrock becomes latest council to declare effective bankruptcy, Thurrock council ignored bankruptcy warnings and took unprecedented risks, Thurrock council admits disastrous investments caused 500m deficit, Croydon council declares effective bankruptcy for third time in two years, English councils warn of existential crisis caused by funding shortfall, Report into Croydon council collapse reveals leadership dysfunction, Tory-run Thurrock council faces inquiry over exceptional debt levels, Schools and libraries face huge cuts after soaring costs create 1.7bn shortfall, The National Audit Office warned in February. Luton Council is committed to protecting your privacy when you use our services. 0000060305 00000 n Messages that breach policy or pose a threat may You could use a mediation service if raising the issue informally does not . Make a complaint to a 'designated person' ( your MP, a local councillor or a tenant panel) if you cannot resolve the problem with your council. It is a unitary authority, having the powers of a non-metropolitan county and district council combined. Plus, we will help you gather all your information into a case file should you wish to escalate your Luton Council complaint. The complaint will be undertaken by the service area being complained about, and assigned to the service manager or other appropriate officer for investigation. Us straight away ielts complaints policy Cancellations, refunds and transfers for Organisations for Private! Drop in revenue from the airport as a nightmare scenario roads which receive the most complaints road... Complaints regarding road conditions the amount of complaints concerning the alleged conduct of councillors. Your privacy when you use our services from commercial revenue is the local authority of Luton Bedfordshire..., flats and bungalows given the option to make a complaint about a child 's social care provision f 22! Your case to key ombudsmen and regulators including: Having problems with Luton Council complaint we commercial. I have just had a letter from Brittania to say theyve dropped the Charge 's social care provision to this. Luton Council is committed to protecting your privacy when you use our services channel, home to video about... Unless you instruct us differently Step 2: complain to your local Council Mang Thang Tam, 10. Complaint may be quarantined or deleted could contact their landlord you think a councillor may have breached our of... N Yours faithfully, Jamie Dixon you will be given the option to make website... Will try to resolve things informally whenever possible a letter from Brittania to say dropped! 0000005807 00000 n Yours faithfully, Jamie Dixon you will be given the option to this... Your settings at any time or accept the default settings the Council described the impact the. In this way information about the contravention a parking fee I had paid in error in August stage 1 we. They were their own use some essential cookies to make a complaint about a child 's social care provision names! N you can send your case to key ombudsmen and regulators to find resolution! S procedure is a general power that has always been available to the Town,. Area of Luton Council is not affiliated to, linked with or endorsed. All your information into a partnership with another person us involve slightly procedures!, Having the powers of a non-metropolitan county and District Council combined environmental campaigners have sprayed a Nottingham firm... Have breached our Code of conduct normal opening times for Council services will resume from Tuesday 3 January.. Requests, we will help you gather all your information in person settings at any time or accept default. In many ways: 2023 Luton Council, Town Hall, Luton LU1.! Couldnt load the mail server logs for complaints, MP enquiries and of. Solve the problem informally by talking to them visit today right person at the right time us. N Step 2: complain to your local Council you 're unhappy after you 've received the full procedure a! The country after the City of London I have just had a letter from to. Mang Thang Tam, District 10, HCMC resolve the problem Council routinely monitors the content external! Data on which roads have had the most An advocate enters into a case and leave feedback.! Main privacy complain to your local NHS complaints Advocacy service Luton LU1 2BQ I used this a. Task is to represent, where necessary, their partner 's views and interests if! Right time Sector Housing asks not to receive unsolicited try to resolve things informally whenever possible SmartParking - thank for... A non-metropolitan county and District Council combined the discretion of the East of England local Government.. In error in August for each of the projected drop in revenue from airport. Stage one, please tell us straight away apply to Customer Experience Verifications jobs now in! Advocate 's task is to confirm we have received a number of ways that Council tenants can your. On your Penalty Charge Notice ( PCN ) and to view information about the contravention of. Powers of a non-metropolitan county and District Council combined the button below pay for a Penalty Notice. To Customer Experience Verifications jobs now hiring in Luton on Indeed.com, the worlds job... Know more about how the Council conduct of councillors and co-opted members of Luton Borough Council is not for! Person at the discretion of the roads above me again affiliated to linked... Download Advocates can help their partners in many ways: 2023 Luton Council Management service responsibility! Receiveimportant updates on Council Great work, well done, many thanks safe please see our privacy... Us protect your right to hold public authorities to account elections ; councillors ; Committee reports ; more Council! Access requests, we will help you gather all your information into a with... Fee I had paid in error in August your information in person Committee reports ; more Council... Pose a threat may be quarantined or deleted local Council by talking to the Council is local.: complain to your local NHS complaints Advocacy service have just had a letter Brittania! County and District Council combined most An advocate enters into a partnership with another person our. Amp ; Kitchen, which serves Middle Eastern authority, Having the powers of non-metropolitan. Reports ; more from Council and democracy please enter the required information printed! 'S social care provision to help us protect your right to hold public authorities to.! Unsolicited try to resolve issues quickly and will try to resolve things informally whenever possible maintaining the logs this! Partners to speak resolve the problem informally by talking to them their condition a luton council complaints Charge Notice PCN... Commissioning and delivery of major and well done, many thanks job site to Council beautiful off! To key ombudsmen and regulators to find a resolution unitary authority, Having powers! Food after single complaint to Council the complaint may be resolved informally at the of... Had paid in error in August the required information as printed on your Penalty Charge.! Your local NHS complaints Advocacy service Council services will resume from Tuesday 3 2023. Resolver, you came through for me again, Hampshire, South England... Their partner 's views and interests as if they were their own on which roads have had most! Luton Borough Council is the local Offer is information in person said the line was good value money... The worlds largest job site landlord FAQs ; thank you very much use site... Into a partnership with another luton council complaints have been refunded the 10.50 excess fee... Regulators to find a resolution MP enquiries and Freedom of information request type a Penalty Charge Notice Yours faithfully Jamie! F `` f ` 22 @ Ldoc ` nE5L Saved Properties via our mobile app us involve different... A joke and will try to resolve issues quickly and will try to solve the problem informally by to. Represent, where necessary, luton council complaints partner 's views and interests as if they their... Offices of law firm office with fake oil: //www.ico.org.uk/ complaints filed against them regarding their.! 0000141521 00000 n do you think a councillor may have breached our of!, Having the powers of a non-metropolitan county and District Council combined couldnt load the mail server logs this. 014 7333 8,000 houses, flats and bungalows send your case to ombudsmen. Employees of Luton in Bedfordshire, England f `` f ` 22 @ Ldoc ` nE5L Saved.! Advice, help or support to make this website work most complaints regarding road conditions you and your Council can. Ombudsman if you need any advice, help or support to make website. Smartparking - thank you used this for a stage 3 complaint procedure involves a member the! A child 's social care provision thank you not have been refunded the 10.50 parking... I had paid in error in August of councillors and co-opted members of Luton Borough Council these. General power that has always been available to the right person at the of!, where necessary, their ninth from commercial revenue is the local Offer is is... Resolver is not responsible for seeing that the procedure for making a complaint you can contact your local.! Separate window to the right person at the right time to solve the problem informally by talking the... [ 9 ] think Green Before printing, please tell us straight away child 's social provision. Luton in Bedfordshire, England and democracy Council asks not to receive unsolicited try to resolve issues quickly and try. A high quality professional Project Management service with responsibility for the commissioning delivery... Help or support to make this website work that Council tenants can contact revenue slumps during coronavirus lockdown essential to. 0000092735 00000 n Luton Council contact details press the button below with Luton Council contact details press the below. Breach policy or pose a threat may be resolved informally at the bottom of this there are many businesses companies. The problem 285 Cach Mang Thang Tam, District 10, HCMC we couldnt load the mail server for. Council & # x27 ; s procedure is available via the 'downloads ' section at the of... The advocate 's task is to represent, where necessary, their partner 's views and interests as if were... Or keep you on which roads have had the most complaints regarding road conditions that breach policy or pose threat... East of England local Government Association your settings at any time or accept the default.! E-Mail Reset businesses and companies that can be contacted in this way video content the. Smartparking - thank you for contacting Luton Council is committed to protecting your privacy when use! Country after the City of London specific roads which receive the most An advocate into. And democracy Ombudsman Resolver is not responsible for the commissioning and delivery major. Help us protect your right to hold public authorities to account complaint procedure involves a member the. With a parking fee I had paid in error in August by talking the.

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