Leonard Bernstein was part of the symphony, but his role as the New York Philharmonic conductor differed dramatically from that of the other symphony members. The hard approach results in hostility, purposely low output, and extreme union demands. As a result, they think that team members need to be prompted, rewarded or punished constantly to make sure that they complete their tasks. O most employees know more about their job than the boss. His main ideas broke down into two options, Theory X and Theory Y. Here, managers see employees as lazy and not proactive towards their work. McGregor recognized that some people may not have reached the level of maturity assumed by Theory Y and may initially need tighter controlsthat can be relaxed as the employee develops. Theory X and Theory Y Theory X and Theory Y represent two sets of assumptions about human nature and human behavior that are relevant to the practice of management. This style is appropriate when followers have valuable opinions and ideas, but one person needs to coordinate the execution of the ideas. Theory Y managers gravitate towards relating to the worker on a more personal level, as opposed to a more conductive and teaching-based relationship. O most employees know more about their job than the boss. Theory Y managers favor a more collaborative approach, centering their leadership on trust, valuing creative problem solving, and managing by way of providing their employees with tools, opportunities, and visibility to do their jobs well. Research indicates that people are unlikely to follow individuals who, for example, do not display drive, self-confidence, knowledge of the situation, honesty, and integrity. As a result, they think that team members need to be prompted, rewarded or punished constantly to make sure that they complete their tasks. B.most employees know more about their job than the boss. Theory X Group aspire to achieve personal gains without contributing positively; Theory Y Group are optimistic in reaching personal goals through active participatory engagement. 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It can be difficult for organizations and employees to make life-time employment commitments. X managers is an impediment to employee morale and productivity X managers believe it is his/her job to structure the work and energize, even coerce (threaten with punishment) the. This allows the individual to receive either a direct reward or a reprimand, depending on the outcome's positive or negative nature. Get unlimited access to over 84,000 lessons. Establish coaching to help team leaders . This leader behavior is recommended when decision-making time is limited, when tasks are routine, or when organizational members have sufficient expertise to determine appropriate role behaviors. They're full of potential, and it's through their own. As a member, you'll also get unlimited access to over 84,000 What might be less immediately understandable are the differing effects of Theory X and Y on resulting behavior and productivity. Project Management. Participative Leadership Theory & Examples | What is Participative Leadership? So they must be controlled and coerced to get the job done. employees are motivated mainly by the chance for advancement and recognition. Often, the formal leader is appointed by the organization to serve in a formal capacity as an agent of the organization. Theory X managers tend to take a pessimistic view of their people, and assume that they are naturally unmotivated and dislike work. You lead people.23 Informal leaders often have considerable leverage over their colleagues. In the 1950s, Tannenbaum and Schmidt created a continuum (see Exhibit 13.6) along which leadership styles range from authoritarian to extremely high levels of worker freedom.34 Subsequent to Tannenbaum and Schmidts work, researchers adapted the continuum by categorizing leader power styles as autocratic (boss-centered), participative (workers are consulted and involved), or free-rein (members are assigned the work and decide on their own how to do it; the leader relinquishes the active assumption of the role of leadership).35. A study of 3,600 managers from 14 countries reveals that most of them held assumptions about human nature that could best be classified as Theory X.37 Even though managers might publicly endorse the merits of participatory management, most of them doubted their workers capacities to exercise self-direction and self-control and to contribute creatively.38, Contemplating the central role of problem-solving in management and leadership, Jan P. Muczyk and Bernard C. Reimann of Cleveland State University offer an interesting perspective on four different leadership styles (see Exhibit 13.7) that revolve around decision-making and implementation processes.39. Theory X and Theory Y were developed in the 1960's and describe two different, almost opposite, attitudes to motivation in the workplace. 1999-2023, Rice University. Most people are not ambitious, have little desire for responsibility, and prefer to be directed. Creativity and problem-solving thrive when employees are trusted. Theory X managers tend to take a pessimistic view of their people, and assume that they are naturally unmotivated and dislike work. These differing management styles have been coined in the academic management community as Theory X and Theory Y. Lets break each down and see how they apply in the workplace. Intervention of the management is considered to be important to deal with passive, resistant workers. [13], Theory X and Theory Y also have implications in military command and control (C2). the average person dislikes work and will seek to avoid it when possible. 22nd International Command and Control Research and technology Symposium (ICCRTS). Different types of power elicit different forms of compliance: Leaders who rely on coercive power often alienate followers who resist their influence attempts. But how do leaders effectively exercise this influence? Most people are gullible and unintelligent. It follows the idea that there is no single way to organize a company or make decisions. [6] Managers who believe employees operate in this manner are more likely to use rewards or punishments as motivation. The answer often is that a leaders social influence is the source of his power. On this Wikipedia the language links are at the top of the page across from the article title. Why not assume the best in people? Reward and legitimate power (that is, relying on ones position to influence others) produce inconsistent results. Different situations call for different configurations of knowledge, skills, and abilities. Theory Y is used by managers who believe employees are responsible, committed and self-motivated. Slow promotions, group decision-making, and life-time employment may not be a good fit with companies operating in cultural, social, and economic environments where those work practicesare not the norm. [7] McGregor believes both ends of the spectrum are too extreme for efficient real-world application. "Mission Command and Agile C2." McGregor proposed that there were two types of managers: ones who assumed a negative view of their employees, also known as the Theory X managers, and others who assumed a positive view of workers, or the Theory Y managers. Theory X represents a negative view of human nature that assumes individuals generally dislike work, are irresponsible, and require close supervision to do their jobs. The theory X and Y leadership model was developed 50 years ago and has been validated by modern research. Theory Y managers believe that _____. Organizations that use self-managed work teams allow members of the team to select the individual who will serve as their team leader. The control and coercion involved in this style of management could lead to employee frustration, de-motivate employees and damage relationships within the organization. If you believe that your team members dislike work and have little natural motivation to do a good job, then according to McGregor, you likely use an authoritarian style of management. They need an interactive and safe environment with opportunities for growth, learning and creativity. Make team leaders aware of the negative consequences of the Theory X management style and the positive consequences of the Theory Y management style. I highly recommend you use this site! You may, however, find that you naturally favor one over the other. Evidence suggests that managers from different parts of the global community commonly hold the same view. As the challenges facing a group change, so too may the flow of power and leadership. A surgeon might allow the entire surgical team to participate in developing a plan for a surgical procedure. Reason In theory X, the manager believes that employees are lazy, and they avoid doing work properly. Where a typical Theory X manager might require strict work hours, a Theory Y manager might offer employees a firm deadline, trusting them with the choice of when and how they will meet a productivity deadline. D.job satisfaction is primarily related to higher order needs. Employees are given rewards and incentives, prompted, punished, coerced or forced into working. Employees are initially obedient, but eventually dissatisfied and even rebellious, driving down productivity and achieving contradictory outcomes, further reinforcing the belief that workers are lazy and have to be externally motivated. And the most lauded skills, especially in leadership, lie in the ability to connect seemingly disparate ideas and communicate those ideas clearly. I think there is a little misconception here. This judgement could say a lot about your style of management. B. most workers know more about their job than the boss. Theory Xmanagement hinders the satisfaction of higher-level needs because it doesnt acknowledge that those needs are relevant in the workplace. 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