fandango confirmation number lookup

Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. Sorry, no bartering. Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. You can check your gift card balance. Once I tried to purchase online they said that my card wasn't activated. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Refunds are available in certain limited circumstances described below. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. They lied and said that there had been a report of fraud and they refused to give me my money. Amazingly the purchased showed up. Before purchasing, we urge you . I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! We charge a small convenience fee per ticket purchased on our website and mobile app. Where can I find information about closed captioning? All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. No images. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. Their response was that the promotion had ended, nothing they can do. Before leaving the auditorium, please check around your seat for any personal belongings. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Basically, made one order over Fandango with A list, but during payment submission the website crashed. for additional tickets. Discounts apply to general admission tickets only. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. Please click here for further details on how to use your Fandango gift card. What you get with the VIP account, besides the option of a refund, is the possibility of exchanging your tickets. The only tickets showing on my account history on Fandango are the ones I actually want. View number of available credits for your Movie Club account. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). Extremely hard to get a hold of once purchased. What criteria do they use? A patron desiring to purchase multiple tickets must provide a valid photo I.D. View detailed list of Movie Club credit usage and renewals. Please check your local theater under the Ticket Pricing tab. The ease of using Fandango was easy. In certain markets, film studios sometimes allocate films among theaters in that area. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. We also accept Promotional Codes and Gift Cards. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. ), as well as private movie screenings and larger corporate events. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I tried 4 times prior to the expiration date to no avail. All rights reserved. As it takes up to 72 hours for you to receive a response, you can submit your query via. Absolute nightmare company! FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. They refuse to give refunds via email or chat. Download the latest version of the Regal Mobile App. I have a QR code that is apparently my "mobile ticket" on the app. You can do this from your web browser. As long as you complete your request and submit it before the show starts, you are eligible for a refund. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Ushers may conduct additional photo I.D. I get home and decide to view my tickets and I can now see the QR Code and a barcode. Purchased Tickets for Wrong Theater? Regal Entertainment Group theatres have specific ticket pricing based on market or territory. So they printed and refunded. Senior tickets are valid for adults 60 years and older. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. What are the rules for contests and giveaways? If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Why Isn't a Certain Movie Playing at My Local Paragon Theater? Sit back and relax while we do the work. DoNotPay can help you save big bucks on all lifes trifles! This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. Yes, it does. When I purchase tickets online, it requests a zip code, but what if you're from Canada? Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Click Apply. Select a movie and showtime, and then proceed to purchase the ticket. Security issues have become a daily part of our lives in America. They tell me it isn't their issue and to contact AMC. They do not call back as promised. I log in and completed checkout only to realize that when logging in, the system changed my theater selection. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. What is the purpose of the rating system? Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. When I went to the website to enter the codes, their system was down. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. 2023 Trustpilot, Inc. All rights reserved. Phone number Phone Lookup. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Where can I find the Regal Crown Club FAQ's? No. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! Please see Admittance Procedures for more details. Scroll down to the theatre you plan to visit, and click on the theatre name. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. IMAX When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. They issued me a credit and the credit did not work! You can check your Gift Card balance anytime. Never ever deal with these people. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. There Is Plenty DoNotPay Can Help You With! Some websites just DO NOT work properly & it seems Please call your local theater directly for more specific information. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. There are no refunds after the printed showtime. In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. How Do I Apply For aJob? I tried texting and emailing Fandango to no avail. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. Email [email protected] the gift card number, and the existing card so that the two can be merged. Promo Code: VDAY23. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Did not receive the confirmation email until 1 hour after the show started. I finally happened to hit a movie a could actually use it on, and it won't take the code. Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. Absolute garbage company with terrible customer service! Look at all the negative reviews - it is true. Extremely hard to get a hold of once purchased. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". Why do you charge a booking fee? Present the barcode on your phone to the usher at the theatre for admission. How Long Before Fandango Customer Service Answers? Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Your Fandango A-list tickets should be in your A-list reservations. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. Signifies that the rating board has concluded that the film rated may contain some adult material. For assistance, contact a staff member. The customer service was so good too. Our "bookings" (contract with film companies) are for one week only. It usually takes about 72 hours for the Customer Support team to respond to your query. What are the Ages for Children / Senior Pricing? Do You Sell Group Tickets? What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? 2sandiesmail. The fee is detailed (listed as "booking fee") on your order summary at checkout. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Check balance. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. Lowe and behold I had an email in key spam account. Check Movie Club Credit Balance. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. Do You Have Student Discounts? Wow! If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. On a holiday week, the showtimes may not be available until Wednesday. If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. Precious metals are still not accepted. What are the theaters' admittance procedures? Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Submitting a film is purely a voluntary decision made by the filmmakers. Enter the payment details you used for paying for the tickets, Choose whether you would like to send the demand letter yourself or have DoNotPay do it for you. DO NOT USE THEM for movie tickets. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. SCAM LIKE: Attempted to use the fandango site. For example, one theater might receive one film to play, another theater might receive another. Children under 3 are free except in reserved seating and recliner locations. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. No record of transaction. No. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. Selected candidate will need to pass strength testing with the Contra Costa County Schools Insurance Group and clear a fingerprinting background check prior to hire confirmation. Thank you for your purchase. You will need your charity's Tax ID number in order to complete the form. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. I used Fandango to purchase tix for the new Star Wars movie. CSR and Supervisor simply read the script over and over and would not issue a refund. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. Who gives movies their ratings? Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". Donation requests must be submitted at least 8 weeks before an event. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. I was about to purchase when the screen went blank. Total RIP OFF. I contact Fandango. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. 2018-02-10. false. Minutes. Just try to navigate a Fandango online customer service website. What Does the Fandango Refund Policy Say? The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. Have a credit on a VIP card but can't use . Can a rating be changed? If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866) 857-5191 and they can help resolve your issue. Hours. Refundsare not available after the booking showtime. When it comes to the tickets purchased for a special pricethey are nonrefundable. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. For extenuating circumstances, please consult theatre management. Parents are urged to learn more about the film before taking their children to see it. I said, you're a multi-million doolar company, give me the 3 passes you owe me. The number you need to dial is the number of the theater you bought tickets for. Health & Safety Action In Regards to the Coronavirus. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. No images. I have the exact same error. There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. are permitted to be used within any Regal Entertainment Group facility. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. How Does Fandango Refund Tickets by Email? They issued me a credit and the credit did not work! Corporate Please visit your local theater's page for specific ticket pricing. What is Your Rated R Policy? Never ever deal with these people. So hit them up on Twitter and they'll help. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. My plans changed - can I refund my order? This is illegal and I will not just forget and move on. Enter your email address and the confirmation number. Accidental Order? Always look for the "No Passes" or "Special Engagement" description next to the film title. And I get to pay an extra fee for this hassle? Senior prices vary by theater. So I contacted AMC. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Just ridiculous. It cant be retrieved or turned into any kind of credit. You can check your Fandango refund status by contacting its Customer Support team via the contact form on the website. Do You Offer Military Discounts? Claim your profile to access Trustpilots free business tools and connect with customers. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. The Regal Crown Club rules can be found here. 126. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. View Movie Club Payment Transactions. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Card would not work. Will I Geta FREE Movie Ticket on my Birthday? What actions has Regal taken in regards to the coronavirus? Can I Purchase Tickets atFandango? Tickets purchased online are subject to a per ticket convenience charge that is non-refundable. The page that is presented will provide you with pricing information, as well as student and military discount availability. You'll also get a free ticket on your birthday! Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Effective July 1, 2019, you can redeem your free ticket on the Paragon Theaters app. I contact AMC. Agency Kitchen Now unless I cancel the reservations I actually want, I can't use A-List until after Avengers. When I click the link to print my tickets, the page comes up only as text. Films in 3-D may not be available at all locations. . It goes against our guidelines to offer incentives for reviews. We are proud to partner with studios to promote feature films and will run giveaways and social contests. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. The cost was $12.00. The next day I notice charge on bank account. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. How Do I Make a Donation Request? These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Verification can help ensure real people write reviews about real companies. Join our "virtual" program at this link. I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Press Do You Offer Hearing Devices? the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Children under 2 who do not require a seat are free. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. And you NEVER get the "forgot your password" email. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. You can request this refund, Pricing varies by location. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. Press J to jump to the feed. On the Confirm Order page, enter the gift card number and 4-digit PIN. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Sign up for our e-showtimes by clicking on the email icon on our website home page. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. Parents should be especially careful about letting their younger children attend. Please note: tickets or receipts may not be printed from our app. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. 0 stars if possible. Some types of passes cannot be used for newly released films. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). My plans changed - can I refund my order? Since I did not cancel my tickets before the movie the refused to refund tickets. Can I get some help here printing these tickets? I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. What is a Mobile Ticket? On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. We may also accept certain theater partners' gift cards for their theaters. This page will provide you with a list of our theatres, sorted by state. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID).

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